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Holiday Inn Hattiesburg

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10 Gateway Drive, Hattiesburg, MS 39402
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Holiday Inn Hattiesburg
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Holiday Inn Hattiesburg
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197 Reviews from our TripAdvisor Community

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Traveler rating
    82
    39
    32
    13
    31
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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    (61)
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Ruston, Louisiana
Level Contributor
33 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed at the Holiday Inn Hattiesburg during the Dixie World Series. We had family with us so we had two rooms that included breakfast (very good breakfast by the way). The rooms were on the smaller side, two queen beds, bathroom, tv, mini bar and microwave. Rooms were clean, beds were comfortable, although I would get better pillows. When extra... More 

Was this review helpful? Yes
Carrollton, Texas
5 of 5 stars Reviewed 1 week ago NEW

Recently, my family hosted a Family Reunion in Hattiesburg, MS at the Holiday Inn. Having said that, the hotel catered our event for us. WOW!!! Where do I start? Chef Tim was above and beyond GREAT!! I got a chance to meet him before my event started and discuss our expectations and menu options with him. He was kind, gracious,... More 

Was this review helpful? Yes
4 of 5 stars Reviewed 1 week ago

They had excellent customer service! I ordered the blackened chicken Alfredo and it was super yummy! The room was clean and and had a very comfortable bed to follow. The outside pool was a bit small but very clean and delightful. Couldn't have imagined staying at a more suiting hotel in Hattiesburg, MS.

Was this review helpful? Yes
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Upon arrival I noticed the hotel was over flowing with elementary aged children. Seems it was a baseball tournament! Check in wasn't available until well after 3pm. My bedroom area had hair in the carpet. The bathroom was worse, hair everywhere. It was on the sink, toilet seat, and in the shower. Pet hair was also in the shower. Will... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear srfjicdec599, Thank you for taking time to review your stay at the Holiday Inn & Suites, Hattiesburg. We greatly appreciate all feedback, as it is helps us to improve as an overall property. Please accept our deepest apologies for all of the discomforts you encountered during your stay. All of your comments have been shared with the Executive Housekeeper... More 

Marion, Arkansas
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We arrived after 12:00 to be told by a rude female that check in was not till 3:00 pm. We drove away and came back at 4:30. Then had to wait till they found payment authorization then to be told room might not be. Cleaned. Got in room and then went out to eat, then had to go to front... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Rita P, Thank you for taking time to review your stay with us at the Holiday Inn & Suites, Hattiesburg. We would like to take this time to provide our sincerest apologies for the inconveniences you encountered during your stay. Our guests are our top priority and we are deeply saddened that you did not receive the level of... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

I booked our room through Hotwire that was suppose to include two double beds and a pull out bed. When we got in our room, there was no pull out couch. After notifying the front desk, he informed me that there was nothing he could do and I would need to contact hotwire directly. After being on hold for 45... More 

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Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Miranda G, Thank you for taking time to review your stay with us at Holiday Inn & Suites, Hattiesburg. We are overwhelmed with joy to hear of the wonderful experience you had with us during your visit! Our entire team takes great pride in striving to provide excellent guest service, so your kind words mean everything to us! Again,... More 

New Orleans, Louisiana
1 review
5 of 5 stars Reviewed 3 weeks ago

Met a woman on Eharmony & Hattiesburg was a middle point for us. Had a wonderful dinner & so forth but I didn't wanna drive back. Holiday Inn is & always will be my first choice for hotels so I google mapped it & went. The hotel was lit up very nice, front desk staff was beyond nice & prompt.... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear JDavis333, We are thrilled to hear your wonderful experience while staying with us here at the Holiday Inn & Suites, Hattiesburg. Our guests are our top priority and we are always very happy to know a guest enjoyed their stay while visiting! Again, thank you for your positive feedback and we look forward to serving you anytime you are... More 

Level Contributor
40 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel looks good but the service is middle of the road. The front guest staff is good. When we checked in the rooms were not cleaned completely. Then on the second day as we came back in at 5pm the rooms were not cleaned or serviced. The resturant server was slow I sat for 15 to 20 minutes waiting... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear datboykc, Please accept our sincerest apologies for the inconveniences you experienced during your stay with us, as they do not represent the level of service we strive to provide here at the Holiday Inn & Suites, Hattiesburg. Our guests mean everything to us, so we are deeply saddened that you did not enjoy your stay. All of your comments... More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here on our way to the beach and it was a pretty good hotel. They have a basketball court and two pools and I saw a little putt putt course before we left. So that was pretty cool. It was clean and the staff was friendly. It was pretty busy because there was a big family reunion when... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Stephany C, Thank you for your insightful response of your stay with us here at the Holiday Inn & Suites, Hattiesburg. While we are excited to hear we were able to provide you with the service we strive to provide our valued guests, we would like to take this time to sincerely apologize for any inconvenience the sofa bed... More 

1 review
5 of 5 stars Reviewed 5 weeks ago via mobile

Darren at the front desk was awesome! I had a few too many drinks and misplaced my phone. He went out of his way to help me! He found my phone and personally brought it to my room. I am extremely thankful for his help and his patience with me! He deserves some recognition!

Was this review helpful? Yes
Jessica T, Manager at Holiday Inn Hattiesburg, responded to this review

Dear AllyEdwards33, Thank you for taking time review your stay at the Holiday Inn & Suites, Hattiesburg. We are delighted to hear of your enjoyable experience. Our team strives to provide excellent guest service and all of your comments have been shared as inspiration to continue their efforts. We look forward to seeing you the next time you are in... More 

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