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Holiday Inn Hattiesburg

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10 Gateway Drive, Hattiesburg, MS 39402
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1 room 1 guest
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Holiday Inn Hattiesburg
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203 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
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English first
  • All months
    (203)
  • Mar-May only
    (61)
  • Jun-Aug only
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Bossier City, Louisiana
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a nice place to stop by. We had driven for 11 hours and it was great that they have food and a bar right in the motel. Supper was good but breakfast was cold. The waitress was very nice and was willing to fix something else but we had to get on the road

Was this review helpful? Yes
Jessica T, Manager at Holiday Inn Hattiesburg, responded to this review

Dear itzrick, We are thrilled to hear of your amazing review at the Holiday Inn & Suites, Hattiesburg! Our guests are our top priority at our property, so your positive feedback means the world to our entire staff. We cannot thank you enough for your kind words! All of your comments have been shared with our entire staff as words... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This was an extravagant Holiday Inn. The lobby looked like a picture of luxury and it was very nice. My room was nice too with separate kitchen area. There's plenty of places to eat in the area but DO NOT eat at the restaurant in the hotel or at least breakfast. It was supposed to open at 6:30 but didn't... More 

Was this review helpful? Yes 1
Jessica T, Manager at Holiday Inn Hattiesburg, responded to this review

Dear Steve W, First and foremost, we would like to thank you for your business and greatly appreciate your insightful review. We are always very appreciative of guest feedback, both positive and negative, as it helps us improve as a property overall. We are delighted to hear you enjoyed your room and our lobby. However, we cannot apologize enough for... More 

Searcy, Arkansas
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

We needed a hotel leaving a wedding. Stopped here and booked a double bed room. Full size beds, smallish room and small bathroom. Fairly clean, but shower rod broken in bathroom and stains on towels. Some noise during the night, not terrible. Good enough for a one night stay, safe area and easy access to major highways. No free breakfast... More 

Was this review helpful? Yes 1
Jessica T, Manager at Holiday Inn Hattiesburg, responded to this review

Dear Purplegerbil81, Thank you for taking time to review your stay at the Holiday Inn & Suites, Hattiesburg. We are very appreciative of your insightful feedback, as it is an opportunity for us to improve upon our services.We truly value our guests and strive to provide nothing less of exceptional service throughout their entire stay, so we want to sincerely... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

While staying at the hotel for my daughters beauty pageant this past weekend, I experienced so many great things and I have The Holiday Inn to thank for it! During my stay Trenton at the front desk went above and beyond to ensure my stay was the best it could be. There wasn't a single question that he couldn't give... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Mandy C, We are both humbled and proud to hear of your pleasant experience while staying with us at the Holiday Inn & Suites, Hattiesburg. Our guests are our top priority and our entire team takes great pride in delivering exceptional guest service, so your kind words mean everything to us. We cannot tell you how appreciative we are... More 

Knoxville, Tennessee, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I would like to say I have stayed here for years while working with the WTA. Through the years this place has gone down hill. I am currently staying here again and will be moving out Tuesday because of the housekeeping and front desk staff. I will not be staying here again. The following happened on my stay. Front Desk... More 

Was this review helpful? Yes 1
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Tru L, Thank you for reviewing your stay at the Holiday Inn & Suites. We greatly appreciate feedback, both positive and negative, as it helps us to improve as a property. We understand the importance of receiving remarkable service when staying away from home. The experiences you described were most definitely not what we strive to provide our much... More 

Travelers are raving about these Hattiesburg hotels

Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Unfortunately, due to business and my host booking my hotels I end up staying at this hotel every time I am in town various weekends. Because I do not wish to offend my host I just grin and bear it. However, this is possibly one of the dirtiest Holiday Inn's I have ever stayed at. Each time I stay they... More 

Was this review helpful? Yes 1
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear CulinaryClassics, First and foremost, we would like to thank you for your business, stay, and insightful review. We are always very grateful for feedback and see it as an opportunity to improve as a property. We would like to take this opportunity to apologize for all of the inconveniences you encountered during your stay with us here at the... More 

Ruston, Louisiana
Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Stayed at the Holiday Inn Hattiesburg during the Dixie World Series. We had family with us so we had two rooms that included breakfast (very good breakfast by the way). The rooms were on the smaller side, two queen beds, bathroom, tv, mini bar and microwave. Rooms were clean, beds were comfortable, although I would get better pillows. When extra... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Marcie T, Thank you for taking time to review your stay at the Holiday Inn & Suites, Hattiesburg. Please accept our sincerest apologies that your stay was not phenomenal. Our guests mean the world to us and it is our goal to ensure they enjoy their stay from beginning to end, so we sincerely apologize that this was not... More 

Carrollton, Texas
Level Contributor
10 reviews
5 of 5 stars Reviewed July 26, 2015

Recently, my family hosted a Family Reunion in Hattiesburg, MS at the Holiday Inn. Having said that, the hotel catered our event for us. WOW!!! Where do I start? Chef Tim was above and beyond GREAT!! I got a chance to meet him before my event started and discuss our expectations and menu options with him. He was kind, gracious,... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Packer21, Thank you for taking time to review your experience with us here at the Holiday Inn & Suites, Hattiesburg. We are delighted to hear of the amazing service you and your family received, as it is what our staff strives to provide everyone visiting our property. Our guests are truly our top priority and it means everything to... More 

1 review
4 of 5 stars Reviewed July 25, 2015

They had excellent customer service! I ordered the blackened chicken Alfredo and it was super yummy! The room was clean and and had a very comfortable bed to follow. The outside pool was a bit small but very clean and delightful. Couldn't have imagined staying at a more suiting hotel in Hattiesburg, MS.

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Patience J, We are thrilled to know of your wonderful stay with us here at the Holiday Inn & Suites, Hattiesburg. It is our ultimate goal to provide our guests with nothing less of exceptional service. We are very appreciative of your positive feedback and it has been shared with the entire team to encourage everyone to keep up... More 

Level Contributor
35 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed July 18, 2015

Upon arrival I noticed the hotel was over flowing with elementary aged children. Seems it was a baseball tournament! Check in wasn't available until well after 3pm. My bedroom area had hair in the carpet. The bathroom was worse, hair everywhere. It was on the sink, toilet seat, and in the shower. Pet hair was also in the shower. Will... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear srfjicdec599, Thank you for taking time to review your stay at the Holiday Inn & Suites, Hattiesburg. We greatly appreciate all feedback, as it is helps us to improve as an overall property. Please accept our deepest apologies for all of the discomforts you encountered during your stay. All of your comments have been shared with the Executive Housekeeper... More 

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