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Holiday Inn Hattiesburg

3.0 of 5 10 Gateway Drive, Hattiesburg, MS 39402
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Holiday Inn Hattiesburg
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Holiday Inn Hattiesburg
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127 reviews from our community

Traveler rating
    32
    31
    23
    11
    30
See reviews for
41
15
14
43
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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    (32)
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Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

My husband and I always stay at this hotel when traveling through Hattiesburg. The hotel could use some updating, but we have always received nice clean rooms. To me a clean room beats a ritzy hotel any day. The stuff is always very friendly and accommodating no matter the circumstance. We are platinum members and I just love getting the... More 

Was this review helpful? Yes 1
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear GypsyQueen14, First and foremost, we would like to thank you for your business, your stay, and insightful review! Loyal guests such as yourself is why we continue our efforts to provide exceptional service. Our guests truly mean everything to us and it is our goal to deliver an incomparable experience when travelers are staying with us. We cannot thank... More 

Senior Contributor
26 reviews 26 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

The lobby in this hotel is palatial. The executive suite in which I stayed was very spacious with several amenities. This hotel could absolutely benefit from some updating, but overall, my stay was enjoyable. The staff including the housekeepers are very friendly and helpful. The location couldn't be better-right off an interstate and a ramp.

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear MylesiesMom, Thank you for taking the time to provide us with a review regarding your stay at the Holiday Inn & Suites, Hattiesburg. Feedback from our guests is always very important to us, as it helps with our continuing efforts to provide excellent service and a great stay. We are delighted to hear of your pleasant experience during your... More 

Clarksville, Texas
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 21, 2014

While traveling to our destination, we stopped in Hattiesburg to spend one night. We did not have prior reservations but we were able to secure a room on a Saturday night and at the State rate (showing my State ID). The front desk clerk was very friendly. King size bed, clean room and quiet. There is no free breakfast at... More 

Was this review helpful? Yes 1
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Shannon C, We are delighted to of your amazing review from your stay at Holiday Inn Hattiesburg. It is always our entire team's top goal to go above and beyond to guarantee our guests have a comfortable and relaxing time, so your praise certainly means the world to us. We truly value all of our guests and we try... More 

Winder, Georgia
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed October 6, 2014

Low end everything. Room stink. Sub par cleanliness. I look at the positive reviews among the others and can only guess that glowing reviews are coming from folks who have very little experience traveling.

Was this review helpful? Yes
Mo I, Manager at Holiday Inn Hattiesburg, responded to this review

Dear Fl0tsam_N_Jetsam, First and foremost, Mr. Jetsam, let me preface by stating that my team and I would like to sincerely apologize to you and your family for our inability to provide you with a relaxing and memorable stay. I am at a loss for words as to where to begin and how to go about addressing the horrific sequence... More 

Reviewer
3 reviews 3 reviews
1 of 5 stars Reviewed September 26, 2014

Had two rooms booked well in advance. At least six weeks. They called me the beginning of the week in which we were supposed to stay the following Sat. and told me that we couldn't check in until 6 p.m.! We were there for a wedding which was taking place at 5:30. Told them that was not acceptable had to... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Hattiesburg, responded to this review

Dear Cynthia B, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again... More 

Jacksonville, Florida
Contributor
14 reviews 14 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed September 24, 2014

Paid $75 a night online and would have paid $150. Easy to get to, 5 minutes from a great assortment of restaurants. Front desk workers very pleasant. Parking area well lit and spaces are plentiful. Stayed in a room with King sized bed. Room had microwave and refrigerator. Clean, no odors and cleaning ladies allowed me to sleep in without... More 

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear Tommyboyinfla, Thank you for your very positive review of your recent stay. We are more than thrilled to hear of the pleasant experience you had while visiting our hotel. Feedback is always appreciated, both positive and negative, as we use it to make improvements and move forward as a property. Our guests are our top priority , so your... More 

Tulsa
1 review
3 of 5 stars Reviewed September 20, 2014

OK. Mold in shower. Waited 45 minutes one morning for breakfast. The ordered omelette never did arrive after being told twice my breakfast was almost ready. Did not see hostess in last 10 minutes. Except for above, things were good.

Was this review helpful? Yes
Jessica T, Front Office Manager at Holiday Inn Hattiesburg, responded to this review

Dear TravelmanTulsa, Thank you for reviewing your stay at our hotel. We greatly appreciate your feedback, however sincerely apologize of the problems you encountered. We take great pride in our hotel and all of the services we provide, so it deeply saddens us to know that we did not meet your expectations or exceed them. Our Maintenance Department has been... More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed September 9, 2014

I know that Hattiesburg, MS is not the most popular place to visit but if you're ever in the area, or need a place to stay while you're passing through, you really need to check this place out. The rates are reasonable, the staff is very polite and considerate, the pools are clean and the suites with the kitchenettes make... More 

Was this review helpful? Yes
Jessica T, Guest Relations Manager at Holiday Inn Hattiesburg, responded to this review

Dear NancyS, We would like to thank you for taking time to review your stay at our hotel. We greatly appreciate feedback from our guests, it is very important to us and helps with our continuing efforts to provide excellent service and a great stay. We are beyond overjoyed to hear of your recent experience at our hotel. Our guests... More 

1 review
5 of 5 stars Reviewed September 1, 2014

I recommend this hotel to anyone who would want a piece and quit get away. Beds were comfortable and we loved the fluffy pillows. The staff was on hand to help you with any of your needs. This hotel was very clean and I will be back to stay.

Was this review helpful? Yes
Jessica T, Guest Relations Manager at Holiday Inn Hattiesburg, responded to this review

Dear Sphtmb06, Thank you for taking to review your stay at our hotel. We are very delighted to hear that you had a pleasant experience while visiting. We truly value all of our guests, such as yourself. It is our top priority to provide a warm and welcoming atmosphere for everyone staying with us. We look forward to see you... More 

West Plains, Missouri
1 review
1 of 5 stars Reviewed August 21, 2014

We made reservations three months in advance for suites. When we got there they didnt have our rooms. They said they just hand out rooms as you come in. They were polite but not helpful. They said that this happens all the time and they just cant do anything about it. the pool was disgusting. They offered us a free... More 

Was this review helpful? Yes
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Sally N, On behalf of our entire team here at the Holiday Inn & Suites, we offer our deepest of apologies to you and your family for the uncomforting experience that you had with us. We truly do value our guests and the feedback we receive we use as a learning tool to help us improve and move forward... More 

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Additional Information about Holiday Inn Hattiesburg

Address: 10 Gateway Drive, Hattiesburg, MS 39402
Phone Number:
Location: United States > Mississippi > Hattiesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hattiesburg 3*
Number of rooms: 138
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Also Known As:
Holiday Inn Hattiesburg Hotel Hattiesburg
Hattiesburg Holiday Inn

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