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All 32 Hattiesburg hotels

Holiday Inn Hattiesburg

3.0 of 5 Hotel   |   10 Gateway Drive, Hattiesburg, MS 39402
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Ranked #13 of 32 hotels in Hattiesburg
A recent review
5 of 5 stars reviewed 2 weeks ago
rannyfos MO
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118 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
West Plains, Missouri
1 review
1 of 5 stars Reviewed 2 days ago NEW

We made reservations three months in advance for suites. When we got there they didnt have our rooms. They said they just hand out rooms as you come in. They were polite but not helpful. They said that this happens all the time and they just cant do anything about it. the pool was disgusting. They offered us a free... More

Was this review helpful? Yes
Allen, TX
20 reviews 20 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We stayed here for one night and it was one night too long. We purchased this hotel room via bidding on Priceline and when we received this lovely 4 star hotel, I called Priceline because I was concerned about all of the negative reviews. Priceline told me they could not change my hotel. I sent an email to the manager... More

Was this review helpful? Yes
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Krdcunha, Thank you for taking time to review your recent stay at our hotel. On behalf of everyone here at the hotel, I want to offer our deepest of apologies for all of the inconveniences that you experienced during your stay, for they do not represent the level of service we strive to deliver to our much valued guests... More

2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

This was my second stay at this hotel and the first trip I simply thought I got a bad room, but the second trip proved the consistency of the issues. The outside looks very nice, but the rooms themselves are old, beat up and feel dirty. The walls are VERY thin and my neighbors who honsetly were not being overly... More

Was this review helpful? Yes
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Andrew G, I would like to first began by saying thank you for taking time to review your stay at our hotel.It means very much to us to receive genuine input from our much valued guests such as yourself, as it helps us to improve and move forward as a property. Our guests are very important to us and... More

Top Contributor
160 reviews 160 reviews
50 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When my husband comments on clean, I know it's clean! He even commented to one of the women cleaning about how clean it was. That's big! Our room was very spacious & comfortable. We had 2 double beds & a pull out couch & we all slept so sound. The bed & pillows were so comfortable I think I fell... More

Was this review helpful? Yes
Mo I, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Rannyfos, Thank you for taking the time to provide with such positive feedback! Your business and feedback is the reason why we strive to continue providing exceptional service to all of our guests and grow as a property and team. We humbly thank you for your review. Also, we are honored to know that you have been well accommodated... More

1 review
4 of 5 stars Reviewed 5 weeks ago via mobile

No big complaints here! Our one night stay was a success! The tub could have been scrubbed a little more and the beds were a little hard but they were very helpful and it was a good place to stay on the road!

Was this review helpful? Yes
Mo I, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Karen_la2, First and Foremost, we thank you for your business, your stay, and your insightful review. I would like to apologize for the state of the tub and discomfort of the bed. Our team has thoroughly discussed the tub related issue and are putting together the necessary follow-up to ensure that it is never found in the same state... More

Top Contributor
88 reviews 88 reviews
48 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed July 12, 2014

It's clean, people are friendly, good location, fairly fast internet. Suites are not what I call suites, just bigger rooms. The bed I thought was a little on the hard side but not enough to lose any sleep. Has an onsite restaurant/bar that's above average for hotel restaurant/bars. No free breakfast but for $10 at check in you can go... More

Was this review helpful? Yes 1
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Tom S, I am pleased to hear about your recent experience at the Holiday Inn and Suites in Hattiesburg. As Hattiesburg's only full-service hotel, we pride ourselves on our exceptional offerings, such as Bapa's Bistro. Our kitchen staff will be thrilled to hear of your positive review of their service. Our team works diligently to provide the "home-away-from-home experience"... More

1 review
1 of 5 stars Reviewed July 11, 2014 via mobile

Apparently the fifth floor was a smoking floor until the past year, and they are "still trying to get the smoke out of everything," but are booking these as nonsmoking rooms...complete with cigarette burns on the furniture. AWFUL. They brought up a humidifier type device that was supposed to "pull the smoke out," but was a joke. Our experience was... More

Was this review helpful? Yes
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Docbearden, Thank you for taking the time to inform us of your recent experience with us. We exert every effort to fully accommodate each guest. I regret to hear your room smelled of cigarette smoke as our facility is 100% smoke-free. Our guest rooms are currently receiving cosmetic upgrades and providing updated furniture in our rooms is a concern... More

2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 10, 2014

We stayed at the Holiday Inn because every other hotel in town was out of double beds. The first room we were given was on the first floor and had a window that wouldn't lock and was about to fall out. The staff at the front desk sent a maintenance man that told me it should be alright because it... More

Was this review helpful? Yes
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear StiglerChris_S, Thank you for taking the time to review your recent stay with us at the Holiday Inn and Suites in Hattiesburg. Genuine input from valued guests, such as yourself, is what allows us to continually grow and improve our guest experience. I am glad to hear that the staff accommodated your requests. However, the unfortunate event concerning the... More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed July 7, 2014 via mobile

we vacationed at holiday inn in hattiesburg mississippi july 4 2014 to july 6th room was hot sofa bed was broken with no mattress microwave smelled like it was going to catch fire when my kids warmed food couldnt get towels in a timely manner and to top it off my clothes caught fire in the washing machine the entire... More

Was this review helpful? Yes 1
Bob P, General Manager at Holiday Inn Hattiesburg, responded to this review

Dear Louisiana40 Thank you for taking the time to inform us of opportunities to improve our offerings. We understand the importance of receiving exemplary service when traveling away from home. The experience you encountered is not what our guests have come to expect from our passion for service at the Holiday Inn and Suites in Hattiesburg. Our guestrooms are currently... More

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Additional Information about Holiday Inn Hattiesburg

Address: 10 Gateway Drive, Hattiesburg, MS 39402
Phone Number:
Location: United States > Mississippi > Hattiesburg
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Hattiesburg 3*
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Also Known As:
Holiday Inn Hattiesburg Hotel Hattiesburg
Hattiesburg Holiday Inn

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Room/suite (6)
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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Holiday Inn Hotel & Suites University-Hattiesburg, Mississippi is a full-service luxury hotel with 138 newly renovated guest rooms. Free wireless high-speed Internet access is available in all public areas, and in all guest rooms. This Hattiesburg hotel has approximately 2,500 sq. feet of event and meeting space and is available for corporate or social events. Bapa's Bistro restaurant & lounge is located inside the hotel and available for breakfast, dinner, & room service. Remember, Kids stay & eat free. Relax, it's a Holiday Inn Hotel and Suites. During your stay enjoy the indoor and outdoor swimming pool, on site fitness center, putting green, and tennis & basketball courts. The Holiday Inn Hotel & Suites is located off of I-59 on US 49. The Hattiesburg-Laurel Regional Airport is 7 miles from the Holiday Inn Hotel & Suites, downtown Hattiesburg, Mississippi is only 4 miles. The hotel is convenient to the Lake Terrace Convention Center, Forrest General Hospital, Wesley Medical Center & Camp Shelby Military Base. Hattiesburg is home to the University of Southern Mississippi (USM), William Carey University and Pearl River Community College. While in town be sure to visit several area attractions including Turtle Creek Mall, the Hattiesburg Zoo and Gulf Coast Casinos. Several area golf courses are just a short drive from the hotel. ... more   less 
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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