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Comfort Inn & Suites

Certificate of Excellence
2.5 of 5
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255 SW Frontage Road, Grenada, MS 38901 (Formerly Country Inn & Suites By Carlson, Grenada)
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1 room 1 guest
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54 Reviews from our TripAdvisor Community

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Traveler rating
    27
    17
    1
    5
    4
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20
11
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (54)
  • Mar-May only
    (20)
  • Jun-Aug only
    (19)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (8)
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madison, wi
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We had a reservation at a horrible place across the street that cost half as much. This place saved my kids and me at midnight after a long drive, with a beautiful, CLEAN room. We actually put off our departure because it was so nice - the kids swam in the pool before breakfast and we all enjoyed a very... More 

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

I have shared your comments with our team and they join me in thanking you for such kind words. We are delighted you and your children enjoyed your stay with us. The entire team works effortlessly to ensure everyone has an awesome stay and feels welcome with us. The compliments you have shared serves as a morale booster! We appreciate... More 

Lawrence, KS
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

When passing through Grenada late in the evening, we wanted a decent place at a reasonable rate. We could have found something for less, but we've stayed in some real pits this vacation and wanted our last night in a hotel to be tolerable. The AAA rate on the Comfort Inn came to $92.00 with taxes. The room was clean... More 

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to review your recent stay with us. We are delighted you enjoyed your stay as we strive to ensure all of our guests have a wonderful experience with us. We appreciate your business and look forward to you visiting us again! Best Regards, Comfort Inn & Suites Team More 

Wisconsin, USA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed July 8, 2015

We stayed in this hotel as part of a large group attending a family reunion. Immediately after check-in my mother in law looked over her room and found her bathroom to be filthy! The shower was dirty, had hair in it and looked as though it had not been cleaned in some time. Our room, which was next to hers... More 

Was this review helpful? Yes 3
CISGrenada_MS, Owner at Comfort Inn & Suites, responded to this review

We appreciate and value your feedback. We apologize for the condition of your rooms. I can assure you that is not our norm. The entire team at Comfort Inn & Suites strives to ensure all of our guest's have a wonderful experience with us. We use our guest's feedback to help with our efforts in providing a great stay. We... More 

Level Contributor
55 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed July 1, 2015

The staff were friendly and helpful. Room was large n clean shower had great pressure. We asked about laundry and they put me near the area. Laundry was $1.25 for each wash n dry. Machines were clean area was clean. Towels in bathroom were larger than other places. Breakfast was good area was clean staff attentive hot chocolate was great.

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let our team know how your stay was. We are glad you had an enjoyable stay. We look forward to providing you the same pleasant accommodations and service the next time you are in our area. More 

Tuscaloosa
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Hotel is an older motel but is nice and quite. Shaft is were friendly and helpful. Bed was comfortable and clean. Plenty of hot water and quickly to temp I like. TV worked great. security seamed to be fine.

Was this review helpful? Yes 1
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for reveiwing your recent stay. We are glad you enjoyed your stay as we strive to ensure all of our guests have a wonderful stay with us. We appreciate you and look forward to seeing you again. More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed April 23, 2015

This hotel had dirty carpets, filthy doors, and rude staff. I was put in a room that you could not see out of the window because the seal was broken and it was completely glazed over. The bathroom is so small you could not shut the door while on the commode. The maid saw my husband walk out of the... More 

Was this review helpful? Yes 1
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

On behalf of the entire team at Comfort Inn & Suites, we apologize for your stay. I assure you that this is NOT our norm! I have spoken to the housekeeping team regarding the disturbance and to make sure this does not happen again. We have some new people in our housekeeping team and we had to re-intergrate our polocies.... More 

Michigan Center, Michigan
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed April 18, 2015

This hotel is located in an inconvenient area, off a service road that is hard to get to from the expressway. The hotel is an old remodel. It is not worth the prices they are charging. The Wi Fi went out, the noise level in the hallways high, the area had no quality restaurants.

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

First, let me apologize for how you felt about your experience at our property. Our hotel is generally considered to have easy access as it is only 300 feet down a service road immediately located at the top of the interstate highway entrance ramp. I'm sorry it was difficult for you to negotiate. Secondly, the hotel was built in 2000... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed April 7, 2015

The check-in process was a little lengthy compared to previous hotel experiences when pre-booked online. The staff was friendly but couldn't handle the small rush of people they had! The bathroom in our room had dirt in corners and on walls and was in need of new wallpaper and some small maintenance issues. This was shocking since the rest of... More 

Was this review helpful? Yes 1
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let our team know how your stay was. We have taken measures to ensure the staff is ready and prepared. I do apologize for your experience at check in. We take all our guests experiences very seriously and to heart. We strive to ensure everyone has a wonderful experience. We appreciate you and... More 

Rayville, Louisiana
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 29, 2015

This was a very nice, clean facility! Excellent and efficient front desk staff! Breakfast was good with nice service/dining area. Parking was close with area well-light! Highly recommend this facility.

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

On behalf of the entire team of Grenada's Comfort Inn & Suites, we would like to thank you for your kind words regarding your recent stay with us. We strive to ensure all of our guests have a wonderful experience with us. We are delighted you enjoyed your stay. We do look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed January 28, 2015

I stayed at this hotel for me and my fiance's birthday. The staff was friendly and I felt like I was at home. I hate I didn't have enough time to enjoy the pool. The hotel was very clean and cozy and I hate I had to leave. I will definitely be visiting again soon! Thanks!

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Dear Amanda, Thank you for your kind words on your review of your stay with us. The Team joins me for the compliments! We take our hotel very seriously along with our guest's experience! We are delighted both you and your fiancé enjoyed your birthday! We look forward to seeing you again soon! Best Regards, Shelly K More 

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Dining (1)
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