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Comfort Inn & Suites

Certificate of Excellence
2.5 of 5
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255 SW Frontage Road, Grenada, MS 38901 (Formerly Country Inn & Suites By Carlson, Grenada)
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Comfort Inn & Suites
Best prices for: 1 room 1 guest
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Ranked #2 of 13 Hotels in Grenada
Certificate of Excellence
A recent review
5 of 5 stars reviewed 4 days ago
Laureen G
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51 Reviews from our TripAdvisor Community

Traveler rating
    25
    17
    1
    4
    4
See reviews for
17
11
1
9
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
  • All months
    (51)
  • Mar-May only
    (20)
  • Jun-Aug only
    (16)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (8)
All months
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

The staff were friendly and helpful. Room was large n clean shower had great pressure. We asked about laundry and they put me near the area. Laundry was $1.25 for each wash n dry. Machines were clean area was clean. Towels in bathroom were larger than other places. Breakfast was good area was clean staff attentive hot chocolate was great.

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Tuscaloosa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed May 20, 2015

Hotel is an older motel but is nice and quite. Shaft is were friendly and helpful. Bed was comfortable and clean. Plenty of hot water and quickly to temp I like. TV worked great. security seamed to be fine.

Was this review helpful? Yes 1
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for reveiwing your recent stay. We are glad you enjoyed your stay as we strive to ensure all of our guests have a wonderful stay with us. We appreciate you and look forward to seeing you again. More 

Orlando, Florida
Level Contributor
5 reviews
3 hotel reviews
1 of 5 stars Reviewed April 23, 2015

This hotel had dirty carpets, filthy doors, and rude staff. I was put in a room that you could not see out of the window because the seal was broken and it was completely glazed over. The bathroom is so small you could not shut the door while on the commode. The maid saw my husband walk out of the... More 

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CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

On behalf of the entire team at Comfort Inn & Suites, we apologize for your stay. I assure you that this is NOT our norm! I have spoken to the housekeeping team regarding the disturbance and to make sure this does not happen again. We have some new people in our housekeeping team and we had to re-intergrate our polocies.... More 

Michigan Center, Michigan
Level Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
2 of 5 stars Reviewed April 18, 2015

This hotel is located in an inconvenient area, off a service road that is hard to get to from the expressway. The hotel is an old remodel. It is not worth the prices they are charging. The Wi Fi went out, the noise level in the hallways high, the area had no quality restaurants.

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CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

First, let me apologize for how you felt about your experience at our property. Our hotel is generally considered to have easy access as it is only 300 feet down a service road immediately located at the top of the interstate highway entrance ramp. I'm sorry it was difficult for you to negotiate. Secondly, the hotel was built in 2000... More 

Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed April 7, 2015

The check-in process was a little lengthy compared to previous hotel experiences when pre-booked online. The staff was friendly but couldn't handle the small rush of people they had! The bathroom in our room had dirt in corners and on walls and was in need of new wallpaper and some small maintenance issues. This was shocking since the rest of... More 

Was this review helpful? Yes 1
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for taking the time to let our team know how your stay was. We have taken measures to ensure the staff is ready and prepared. I do apologize for your experience at check in. We take all our guests experiences very seriously and to heart. We strive to ensure everyone has a wonderful experience. We appreciate you and... More 

Rayville, Louisiana
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed March 29, 2015

This was a very nice, clean facility! Excellent and efficient front desk staff! Breakfast was good with nice service/dining area. Parking was close with area well-light! Highly recommend this facility.

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CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

On behalf of the entire team of Grenada's Comfort Inn & Suites, we would like to thank you for your kind words regarding your recent stay with us. We strive to ensure all of our guests have a wonderful experience with us. We are delighted you enjoyed your stay. We do look forward to seeing you again in the future. More 

1 review
5 of 5 stars Reviewed January 28, 2015

I stayed at this hotel for me and my fiance's birthday. The staff was friendly and I felt like I was at home. I hate I didn't have enough time to enjoy the pool. The hotel was very clean and cozy and I hate I had to leave. I will definitely be visiting again soon! Thanks!

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CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Dear Amanda, Thank you for your kind words on your review of your stay with us. The Team joins me for the compliments! We take our hotel very seriously along with our guest's experience! We are delighted both you and your fiancé enjoyed your birthday! We look forward to seeing you again soon! Best Regards, Shelly K More 

Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed January 27, 2015

This is an awesome hotel, pet friendly, very clean, and the staff is wonderful. Sometimes it is hard finding a nice, clean hotel off of the interstate, this definitely fit the bill. We will definitely stay here again.

Was this review helpful? Yes
CISGrenada_MS, Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words on your recent stay with us. I have shared your comments with the rest of the Team and they join me in thanking you. We strive to ensure all of our guests have a wonderful experience with us. We look forward to seeing you again! Best Regards, Shelly K More 

Ozark, Arkansas
Level Contributor
4 reviews
4 hotel reviews
5 of 5 stars Reviewed November 3, 2014

We stayed here after a state game and it was wonderful! Friendly staff, big rooms, comfy beds. It was a great hotel I didn't want to leave! Sad I didn't get to use the pool we got there at 11:15 and it closes at 11 on Saturday night that's the only downfall

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CISGrenada_MS, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your kind words on your recent stay with us. We are delighted you enjoyed yourself. The rest of the team joins me in thanking you for your review. We strive to ensure all of our guests have a delightful stay with us. Next time, maybe we can arrange the use of the pool! We look forward to... More 

Washington, Missouri
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed October 14, 2014

We were on vacation with my parents and had 2 non-smoking rooms for the night. Our room was very nice, clean, and comfortable. Upon arriving at my parents room to help open and drop off their luggage, it was very obvious, even from the hall, that the room had been smoked in. Although the rest of the room seemed clean,... More 

Was this review helpful? Yes
CISGrenada_MS, General Manager at Comfort Inn & Suites, responded to this review

Thank you for your recent review of your stay. We take pride in our guest's experience and in our hotel. I sincerely apologize for the inconvenience of the 1st room and the smoke smell. We have discussed this with the housekeeping team to ensure this doesn't happen again. We look forward to seeing you again! More 

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