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Holiday Inn Express Greenwood

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401 Clements St, Greenwood, MS 38930
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1 room 1 adult
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Holiday Inn Express Greenwood
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25 Reviews from our TripAdvisor Community

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Kansas City, Kansas
Level Contributor
52 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 1 week ago

This is my 2nd time staying at the Holiday Inn Express in Greenwood. The first time, approximately 6 years ago the rooms the hotel was a lot more updated than it is now. The rooms are still clean and beds comfortable but the stand the TV was on was falling a part at the bottom. If it had not been... More 

Helpful?
Thank Prophetess Ange... S
Jacksonville, Florida
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

The room was clean, neat, and organized and set at a perfect 68 degrees just the way I like it. Staff was very accommodating and well equipped. Definitely will stay again. The breakfast was hot and ready along with the wifi. Easily accessible from the highway and plenty of paved parking.

Helpful?
Thank Hearn06
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed September 14, 2015

Normal hotel for Holiday inn Standards, a touch on the pricey side...$129 for this area is overkill. Nice ultra quiet hotel though with a fresh and hearty breakfast. Lots of parking for trucks. Adequate food nearby.

Helpful?
Thank Vaiden
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

Thank you so much for taking the time to write a review of our hotel. We strive to meet the needs of every guest. Please come and see us again and we will treat you like the valued guest you are. More 

Riyadh, Saudi Arabia
Level Contributor
93 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed September 6, 2015

The p.m. front desk clerk was brusque at best, rude at worst, on a daily basis. The weekday breakfast room attendant was an unfriendly young woman with a sour attitude who spent most of her time in the pantry while food ran out during the last half hour of breakfast service. Another employee spoke to her and she did make... More 

Helpful?
Thank L0vejones
Mary G, General Manager at Holiday Inn Express Greenwood, responded to this review

I have completed my investigation for the guest complaints. Guest stay from August 31 - September 5th. There was a DND on her door until the 4th at which time the room was cleaned as a stay over. Disciplinary actions have been completed. I am truly sorry for the inconvenience the guest experienced. I will certainly increase my awareness in... More 

Travelers are raving about these Greenwood hotels

Level Contributor
71 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 10, 2015

Due to a snafu with booking reservations at a different hotel I came to this one without reservations and found a room within my approved rates. My room was comfortable, spacious and clean. There is a mangers reception in the evenings. The wifit works well and the breakfast is good.

Helpful?
Thank mckinleyh2014
husser
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed May 26, 2015 via mobile

would not stay again. Bed was hard and worn. Facilities are not updated or well maintained. Not worth $119 a night. Breakfast was barely the minimum. Someone had splashed waffle batter on window and curtain. It was left overnight like this.

Helpful?
3 Thank lindannh
IHGCare, Guest Relations Manager at Holiday Inn Express Greenwood, responded to this review

Dear lindannh, Thank you for leaving a review about your recent stay. We are truly sorry for the unsatisfactory experience you had with us particularly for failing to meet your standards regarding our facilities and rooms. We'd like to thank you for reminding us the things we need to improve on. We will make sure to communicate your comments to... More 

Springfield, Ohio
Level Contributor
246 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed May 19, 2015 via mobile

Hotel was nice & clean! Breakfast was good. Check in went well! Guy at the front desk was very nice and helpful. The hotel lives up to HIE standards. The hotel shares an outdoor pool with the Hampton next door. It was not open as May 16 2015 it was not open for the season which was a disappointment to... More 

Helpful?
Thank JubileeJerry
Mississippi
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed February 23, 2015

I've stayed at this hotel at least 2-3 weeks out of every month for the last 2 years. The previous manager (Ms. Margarette) was the absolute best in the entire nation! That's my opinion! She used to make sure everything was perfect for my stay and that the employees as well as guest were completely satisfied. Things have been completely... More 

Helpful?
4 Thank 1TravelingMan601
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed January 7, 2015

I am not usually a Holiday Inn girl but this was a great experience. The staff was incredible from the front desk to the maid service. The room was very clean and comfy. I would recommend this as a place to stay for anyone.

Helpful?
Thank wyattdeb
Chicago, Illinois
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 7, 2014

Our room was spotless clean and the breakfast was the best of all the hotels we stayed at during our recent travels. The variety of choices for breakfast were outstanding and the dining area was clean and well maintained. Our room was clean and the mattresses were firm. Each bed had four pillows - two marked firm and two marked... More 

Helpful?
1 Thank Karen M
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