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Sun Suites of Gautier

3491 Dolphin Rd, Gautier, MS 39553 (Formerly Suburban Extended Stay)
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1 room 1 guest
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Sun Suites of Gautier
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33 Reviews from our TripAdvisor Community

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15
4
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0
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
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    (8)
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Columbia, MO
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

We had planned a family trip to Pensacola and the planned accommodations fell through. Others in the family backed out, but we decide to find a place reasonably priced and near the beach. The wife found this and it became a good fit. Close to Pasagoula, Biloxi and Gulfport. Just off the main highway,near stores and about 10 minutes from... More 

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1 review
5 of 5 stars Reviewed July 27, 2015

LOOK NO FURTHER!!! I stayed here for almost 3 month for work and couldn't ask for better. Staff was top notch they were super friendly and over the top helpful. Truly impressed! The grounds and facilities were kept in great order always. The rooms were comfortable and clean. My only complaint is the ice machine was broke for a day... More 

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Grant, Alabama
2 reviews
2 of 5 stars Reviewed July 2, 2015

pool was unfit to swim in, the color of the pool's water was green-no cleanning survice- no front desk help after hours-room had no coffee maker. No iron & ironing board. Did have microwave & 2 burner stove. Had a flat screen tv. For the price it wasn't bad. you get what you pay for. The rating was not correct,... More 

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Travelers are raving about these Gautier hotels

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 27, 2015

Excellent service and support staff. Hot el was Clean and organized. Management was professional and knowledgeable about the area. The price was within my budget. Family had a great time while there. Definitely will be back to dtay.

Was this review helpful? Yes 1
Venice, Florida
Level Contributor
2 reviews
1 of 5 stars Reviewed June 27, 2015

Bugs in the room, holes in the wall, filthy bathroom and to top it all the AC did not work. This sums it up. One of the worst hotel rooms we have ever stayed in. I suggest that you sleep in your car if this is your only other option.

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2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed June 21, 2015 via mobile

Nothing good or positive to say about this nasty roach and flea infested place at all!!! Down right disgusting with the most unprofessional management and staff I've ever encountered!! STAY AWAY FROM HERE AT ALL COSTS!

Was this review helpful? Yes 3
Jackson, Mississippi
1 review
5 of 5 stars Reviewed June 11, 2015

room was nice very quiet no noise the manager demoress was wonderful u couldnt ask for a good manager nice area I will be back and tell other when they go to this area I walk around the place nice clean no hanging out nice place to be and the lady at the from desk was so nice and sweet... More 

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Ocean Springs, Mississippi
1 review
1 of 5 stars Reviewed April 27, 2015

After booking in advance online 3/09/2015-4/17/2015, when reaching the hotel at 3 am no one was there to give me keys to my room after staff agreed to leave keys in a drop box. I was forced to go to another motel and pay more money. The next morning I finally got a room after having to call the night... More 

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Kenya P, Front Office Manager at Sun Suites of Gautier, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

Gulfport, Mississippi
1 review
1 of 5 stars Reviewed April 18, 2015

I booked a studio 2 bed smoking room through Expedia for my sister. I checked in and was placed in a non-smoking room with 1 bed. I complained and was placed in a non-smoking room with 2 beds. I complained again (about being in a non-smoking room) and was told that it was the only room available. The place advertises... More 

Was this review helpful? Yes
Kenya P, Front Office Manager at Sun Suites of Gautier, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More 

2 reviews
5 of 5 stars Reviewed April 14, 2015 via mobile

Everything was nice great. We just needed to get away for a night and decided to ride around. Everyone including front age t were talking so country and love it. I really wanted to talk like that in the future.

Was this review helpful? Yes
Kenya P, Front Office Manager at Sun Suites of Gautier, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More 

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Room/suite (1)
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