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All 4 Gautier hotels

Suburban Extended Stay

2.5 of 5 Hotel   |   3491 Dolphin Rd, Gautier, MS 39553
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Ranked #1 of 4 Hotels in Gautier
A recent review
4 of 5 stars Reviewed September 2, 2014
Naerenae1
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20 reviews from our community

Traveler rating
    5
    4
    3
    3
    5
See reviews for
8
4
Solo
0
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
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1 review
4 of 5 stars Reviewed September 2, 2014 via mobile

The room was nice and it was clean. The carpet needed to be vacuum and the beds were firm. We were beside the pool and it was clean and ready for swimming. We didn't hear any noise from the pool or our neighbors. We got a good night sleep. The towels were clean and put. We got new clean towels... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More

Atlanta, Georgia
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 17, 2014

Booked reservation at last minute for 2 days and was surprised at the quality of the room. Not as updated as a room on Beach Blvd, but clean and nice for the price. For an extended stay hotel, the room lay out was quite comfortable. Put your do not disturb sign on your door or the rude house keeper will... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Corinth, Mississippi, United States
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed August 16, 2014

We traveled down for a baseball tournament and had to book a hotel for at least 5 nights. We wanted a kitchen so price wise this was the best deal we could find. It wasn't until the night before I realized that it isn't a full kitchen just a mini fridge, microwave and stovetop. Since I planned on fixing a... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 1, 2014

Had no problems booking the room at all and later realized that I never got a confirmation email or phone call like at several hotels I have stayed in before but I went with this hotel anyway. After a 4 and a half hour drive I made it there and the lady who checked me in was nice and helpful... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Travelers are raving about these Gautier hotels

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 23, 2014

After having a horrible experience in pascagoula wrong was very pleased to find such a great room for our money. Very friendly staff. Sheets could have been cleaner but we had our own linens so not a big deal. After the horrible experience in pascagoula this was like a Hilton.

Was this review helpful? Yes 2
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again... More

Hemet
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed June 8, 2014

I worried a bit about booking this hotel due to some past reviews, but I needn't have worried at all. Front desk staff was pleasant and helpful, our room was 3rd floor at rear of hotel (there is an elevator) and was large, fresh smelling and clean. It had a kitchenette, which we did not use, but it was fully... More

Was this review helpful? Yes 1
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Patsy, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,... More

Hattiesburg, Mississippi
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 28, 2014

I made reservation a month ahead as we only have reunion once a year. I'm 75 and my wife is 72. we both have health problems and must sleep with breathing machines . I must sleep on an oxygen converter as I have copd. we checked in and went to our room . There was no electrical outlets for us... More

Was this review helpful? Yes 1
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Murfreesboro, Tennessee
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 16, 2013

Our reservations were made through an online website (Travelocity) and they made an error with the rate. The hotel representative, Jennifer Schrader, was very helpful in trying to correct the situation. Travelocity would not correct the error. Jennifer (front desk rep) made the adjustment and allowed us to check in. She was very helpful.

Was this review helpful? Yes 1
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services... More

Vermilion, Ohio
Contributor
19 reviews 19 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed October 24, 2013

We stayed at this hotel because it had a pool even though we could not swim because we were not aware we had to have swimming caps to swim per the rules posted.Basically, Our room had roaches, I dont know how being as the over powering smell of Bug Spray practically knocked you out when you walked in. The bathroom... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

Columbia, Missouri, United States
1 review
1 of 5 stars Reviewed August 26, 2013

OMG..my husband and I came to the gulf coast for our belated honeymoon and wanted to stay in a place that had cooking facilities...this place is gross. MOLD! MOLD! MOLD! As soon as we opened the door to the first room the smell of mold hit us in the face...asked for another room and got the same funky mold smell.... More

Was this review helpful? Yes
Kenya P, Front Office Manager at Suburban Extended Stay, responded to this review

Dear Sir or Madem, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we... More

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Additional Information about Suburban Extended Stay

Address: 3491 Dolphin Rd, Gautier, MS 39553
Phone Number:
Location: United States > Mississippi > Gautier
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Suburban Extended Stay 2.5*
Number of rooms: 127
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