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All 2 Columbia hotels

Comfort Inn

2.0 of 5 Hotel   |   820 US 98 Bypass, Columbia, MS 39429
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Ranked #2 of 2 Hotels in Columbia
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23 reviews from our community

Traveler rating
    2
    6
    3
    6
    6
See reviews for
5
5
2
5
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
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Senior Contributor
37 reviews 37 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was in town for a photo shoot, the company had me stay here. I definitely stayed in worse places, so it was decent. Indoor swimming pool was too cold to use, however. Clean rooms, quite neighbors. Nice breakfast selection. The staff was friendly and helpful.

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Hammond, Louisiana
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I came here a couple of weeks ago with our dog for a dog show, the lady was nice but the gentleman that evening was very rude. My parents had problems with the AC unit and wanted to be moved. He didnt bother checking for available rooms and told them none was available the next morning the same lady from... More

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Lake Elmo, Minnesota
Top Contributor
271 reviews 271 reviews
50 hotel reviews
88 helpful votes 88 helpful votes
2 of 5 stars Reviewed October 8, 2014

Our room was reasonable clean but the furnishings were getting toward shabby. The drain in the sink was very slow. The breakfast was also skimpy and by 8:15 many items were out of stock. We did have a very polite and friendly desk staff both in the evening and the next morning.

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Spring Hill, Florida
Senior Contributor
23 reviews 23 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed September 25, 2014 via mobile

Granted, the Choice Hotels rep that my wife spoke to about our needs didn't speak English too well, but she was very clear that we wanted to stay close to interstate 55 in Mississippi. He told her that the only available room within our price range was at exit 18 and we had him reserve the room. We didn't know... More

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Mobile, Alabama, United States
Contributor
14 reviews 14 reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed July 23, 2014

This absolutely the worst and most disgusting hotel I have ever stayed in. When we arrived the hotel and a funky smell to it. There are no elevators so if you are on the second floor I hope your bag is not heavy. The rooms are absolutely disgusting. They are dirty, there are bugs in the room and the door... More

Was this review helpful? Yes 1
Barboursville, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed October 31, 2013

We checked after along day of driving, and the room that we 1st got the toilet was constantly running, so we asked if it could be fixed, instead of a 5 minute fix, they moved us to another room, which smelled of mold from the A/C...so instead of changing rooms again, we turned off the A/C and sprayed Lysol in... More

Was this review helpful? Yes 1
hemal p, Manager at Comfort Inn, responded to this review

Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding the smell of mold from the A/C unit in your sleeping room with our general maintenance. On behalf of... More

Contributor
17 reviews 17 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed September 7, 2013 via mobile

Walked into the room and that was the first thing that welcomed us. Breakfast was meager. Beds was pretty good but we were exhausted. On a scale of 1-10, this was a 4. Stay at your own risk. We did. Not a 5 star hotel by far

Was this review helpful? Yes 1
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest We would like to appreciate your feedback and time you gave us for your most recent stay with us. It is a valuable piece of information that we rely on for our day to day operations. We take all your opinions and reviews seriously and do work on them to improve everyday. For your most recent stay we... More

Jackson, Mississippi, United States
2 reviews
1 of 5 stars Reviewed August 21, 2013

....except that is not a choice...Probably the worst experience in a hotel EVER!! Im not even sure where I should start. First I would be surprised if this even goes through because I wrote a review already. I will continue to write one until i see it posted (which is only fair because I was a paying customer). NOW.. pulling... More

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ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest, We would like to thank you for your time in reviewing us for your stay. Your comments and your voice does keep us in aware of the issues that may have caused you inconvenience during your stay. With that said please do accept our apologies and also rest assured that the subjects you have mentioed have been handled... More

kansas city
Senior Contributor
36 reviews 36 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed August 2, 2013

Cigarette burns in bedspread of non-smoking room. Younger male night clerk busy hanging outside front door smoking/ talking with (guests?) that were drinking out of bottles in plain brown bags...dirty rags left in bathroom by cleaning staff. Night clerk too busy socializing to help...

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest The management at the Comfort Inn Columbia do want to like to thank you for your time you took to review us and let us know how we did. It sure does help us in knowing what exactly goes wrong when the management is not present during that particular time of the day. But Thank you for brining... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

My husband travels for work and we have to stay in hotels for days or weeks at a time, we stayed here for two weeks and it was great. Not much in this town to do, but really enjoyed being in this hotel. The staff is amazing, everyone from the front desk to housekeeping to the maintenance guy. If you... More

Was this review helpful? Yes 1
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest It was great to hear that we could make your stay a comfortable and deliver the satisfaction you were looking for. We also would like to thank you for the time you took to review us and our services. This helps us to improve and know where we go wrong. More

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Additional Information about Comfort Inn

Address: 820 US 98 Bypass, Columbia, MS 39429
Phone Number:
Location: United States > Mississippi > Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
Number of rooms: 56
Reservation Options:
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Also Known As:
Comfort Inn Columbia
Columbia Comfort Inn

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