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All 2 Columbia hotels

Comfort Inn

2.0 of 5 Hotel   |   820 US 98 Bypass, Columbia, MS 39429
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Comfort Inn
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38%
Ranked #1 of 2 hotels in Columbia
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18 people have reviewed this hotel

Traveler rating
    2
    4
    3
    4
    5
See reviews for
5
3
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    2.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Barboursville, Virginia
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed October 31, 2013

We checked after along day of driving, and the room that we 1st got the toilet was constantly running, so we asked if it could be fixed, instead of a 5 minute fix, they moved us to another room, which smelled of mold from the A/C...so instead of changing rooms again, we turned off the A/C and sprayed Lysol in... More

Was this review helpful? Yes
hemal p, Manager at Comfort Inn, responded to this review

Thank you for taking the time to tell us about your stay at our hotel. I certainly agree that your unsatisfactory experiences do not represent the level of service we strive to provide. I have addressed the issues you raised regarding the smell of mold from the A/C unit in your sleeping room with our general maintenance. On behalf of... More

Contributor
15 reviews 15 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
1 of 5 stars Reviewed September 7, 2013 via mobile

Walked into the room and that was the first thing that welcomed us. Breakfast was meager. Beds was pretty good but we were exhausted. On a scale of 1-10, this was a 4. Stay at your own risk. We did. Not a 5 star hotel by far

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest We would like to appreciate your feedback and time you gave us for your most recent stay with us. It is a valuable piece of information that we rely on for our day to day operations. We take all your opinions and reviews seriously and do work on them to improve everyday. For your most recent stay we... More

Jackson, Mississippi, United States
2 reviews
1 of 5 stars Reviewed August 21, 2013

....except that is not a choice...Probably the worst experience in a hotel EVER!! Im not even sure where I should start. First I would be surprised if this even goes through because I wrote a review already. I will continue to write one until i see it posted (which is only fair because I was a paying customer). NOW.. pulling... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest, We would like to thank you for your time in reviewing us for your stay. Your comments and your voice does keep us in aware of the issues that may have caused you inconvenience during your stay. With that said please do accept our apologies and also rest assured that the subjects you have mentioed have been handled... More

kansas city
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed August 2, 2013

Cigarette burns in bedspread of non-smoking room. Younger male night clerk busy hanging outside front door smoking/ talking with (guests?) that were drinking out of bottles in plain brown bags...dirty rags left in bathroom by cleaning staff. Night clerk too busy socializing to help...

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest The management at the Comfort Inn Columbia do want to like to thank you for your time you took to review us and let us know how we did. It sure does help us in knowing what exactly goes wrong when the management is not present during that particular time of the day. But Thank you for brining... More

Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 11, 2013 via mobile

My husband travels for work and we have to stay in hotels for days or weeks at a time, we stayed here for two weeks and it was great. Not much in this town to do, but really enjoyed being in this hotel. The staff is amazing, everyone from the front desk to housekeeping to the maintenance guy. If you... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest It was great to hear that we could make your stay a comfortable and deliver the satisfaction you were looking for. We also would like to thank you for the time you took to review us and our services. This helps us to improve and know where we go wrong. More

Houston, Texas
1 review
1 of 5 stars Reviewed July 9, 2013

First room we got was filthy - disgusting stains on the floor, bath tub and floor dirty, cigarette burns on comforter, and a foul odor. We asked for another room and it was not much better. Comforter had cigarette burns, and bathroom floor was filthy and carpet stained. Smell wasn't quite as bad. Lamp fell off wall when I tried... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest, we would like to thank you for your time and reviewing us and letting us know where did we lack to provide you the satisfaction. Reviews like yours do always help us improve better every day. We strive to provide each and every guest with the most memorable stay and sometimes while doing so we may fail. Our... More

KY
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 2, 2013

I recently "tried" to stay at this hotel. My husband and I had a long day of sightseeing and was very tired, so we decided to stay at this hotel since we are Choice Hotel Gold members and this hotel was listed in the Choice Hotel book we had. We should have taken a hint and left when we had... More

Was this review helpful? Yes 1
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Dear Guest, we would like to thank you for your time and reviewing us and letting us know where did we lack to provide you the satisfaction. Reviews like yours do always help us improve better every day. We strive to provide each and every guest with the most memorable stay and sometimes while doing so we may fail. Our... More

New Orleans, Louisiana, United States
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 16, 2013

After reading some of the reviews I was skeptical, but this hotel is very, very clean the staff is courteous and the only thing I smell is freshness. If you read reviews as I do, this time I was fooled by some of the reviews if you decide to visit Columbia, Ms. This is the place to stay. Kudos to... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Thank you dear guest. We thank you for the time you took to evaluate us and your opinion really matters. We the management and staff of Comfort Inn do take our reviews very seriously and do try to learn from it and see how best we can keep our guests satisfied. We would be pleased to host you and your... More

Pensacola, Florida
2 reviews
2 of 5 stars Reviewed February 6, 2013

I had reserved 2 rooms online. 1 with a King bed and 1 with 2 Queen beds. The 1 with the 2 beds was for myself, my husband and my mother. When we went into that room there was no electricity. I went to the front desk and let her know. She said "ok, I will be there in a... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

Firstly on behalf of the management of the Comfort Inn Columbia I would like to thank you for the opportunity to let us host your stay while in town. We do strive to take every possible effort to make our guests stay as comfortable and memorable as possible. While reviews help us improve better and become more consistent in delivering... More

Top Contributor
52 reviews 52 reviews
17 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed December 28, 2012 via mobile

We stayed here for 2 1/2 months for my husband's work. It was my husband and I and our 4 year old Grandaughter and 2 small dogs! The only issue we had was at first the room smelled of mildew... Not sure why but it did. I used Lysol and such and it helped. We had one of the larger... More

Was this review helpful? Yes
ComfortInnColumbia, General Manager at Comfort Inn, responded to this review

I would like to take this opportunity to Thank You, on behalf of the staff and management of Comfort Inn-Columbia. We appreciate your time in reviewing us and helping us on staying atop the issues during your stay, that we can fix them and help deliver the satisfaction to the next guest. Once again I thank you for bring the... More

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Additional Information about Comfort Inn

Also Known As:
Comfort Inn Columbia
Columbia Comfort Inn
Address: 820 US 98 Bypass, Columbia, MS 39429
Phone Number:
Location: United States > Mississippi > Columbia
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Columbia
Price Range (Based on Average Rates): $
Hotel Class:2 star — Comfort Inn 2*
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