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Holiday Inn Express Hotel & Suites - Cleveland

2.5 of 5
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808 North Davis Avenue, Cleveland, MS 38732
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Holiday Inn Express Hotel & Suites - Cleveland
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Ranked #2 of 6 Hotels in Cleveland
A recent review
3 of 5 stars Reviewed January 25, 2015
Urlosingit
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43 reviews from our community

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    14
    3
    1
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12
7
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14
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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    (43)
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    (14)
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    (11)
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    (7)
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    (11)
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Contributor
20 reviews 20 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here several times, not much else to choose from in the area. The staff has always been nice enough and the rooms are ok. But the renovations have been ongoing for at least a year and it's a mess. There are old broken down vans, paint containers and construction mess all around exterior. Back door isn't functional and the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Urlosingit, Thank you for your review regarding your recent visit at our hotel. We're glad that you approved of our rooms and our staff's friendliness. However, we regret that the ongoing renovations had made your stay less than ideal. Rest assured we exert all efforts to provide our guests with the best possible stay. Once again, thank you for... More 

Milford, Michigan
Top Contributor
252 reviews 252 reviews
44 hotel reviews
102 helpful votes 102 helpful votes
3 of 5 stars Reviewed November 12, 2014

the hotel is undergoing renovation--at least exterior. Rooms are getting tired--- leaky faucet, loose hardwre ini bathroom. I have stayed here many times in the past and had great experience. Stay was OK, but maintenance seems lacking a bit.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear steve r, Thank you for taking the time to review our property. I am deeply sorry you found some aspects of our hotel amenities less than satisfactory and apologize for the inconvenience encountered with the renovations. I appreciate your feedback as this is our best resource for improving guest services and products. We value you as our guest and... More 

Op
Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We were traveling from the East coast to the Midwest and needed to rest overnight. We called and asked if there were any rooms avail and the front desk said there was one room left and it was a suite. We decided to wait till we got to the area to walk in, in hopes the room was still available.... More 

Was this review helpful? Yes 3
Bowen
Contributor
12 reviews 12 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 6, 2014

Staff very pleasant - Joi at the front desk was the only name I know but everyone was very pleasant and helpful! Bed very comfortable - probably the most comfortable on our entire trip. As we may be in the area again within the next couple of years, would stay there the next time there.

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Merriam, Kansas
Top Contributor
57 reviews 57 reviews
8 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is your typical Holiday Inn. They are doing a lot of remodeling and it looks like it is going to be very nice. the room was good, everything was clean and the bed was very comfortable. I will say that this hotel had one of the BEST breakfast sellections we had on the entire trip. They even had gluten... More 

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Clio, Michigan
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed May 14, 2014

This hotel is undergoing renovations at this time. There looks to be a lot of work happening outside and in the lobby. The room is comfortable, but housekeeping needs to do their job! There was a plastic hanger on the floor beside one bed, and rubber gloves on the nightstand (eeeww!). I left a note about the gloves and they... More 

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Cleveland, Tennessee
Top Contributor
146 reviews 146 reviews
56 hotel reviews
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel was fine for our stay (and I am pretty particular on rooms and cleanliness!). They are in the middle of renovating, so there were some areas that were messy due to construction. No big deal though. Our room was average size. Bathroom is on the small side, but well lit. All staff we encountered were pleasant, helpful, and... More 

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Mississippi
Top Contributor
102 reviews 102 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed March 2, 2014

I was happy to see that the hotel is undergoing renovations to update the property. I am sure the value of this hotel will be better after the renovations. There was no one at the check-in desk. I stood there with another guest for approximately 10 minutes waiting for someone to show up. Once the girl showed up she didn't... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear TXnatives, Thank you for taking the time to express your thoughts and concerns. It is really nice to know that you liked our breakfast selections. On the other hand, the renovations will end soon, and I hope you stay with us again and see the improvements we have made. Rest assured that these issues will be looked into. While... More 

Pearland, Texas
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 29, 2013

Our stay was pleasant enough. There are no major issues with this hotel. The staff is friendly, the room is clean, there is continental daily breakfast available. However, the paint was peeling the breakfast was lack luster, and the furniture outdated. Some things were cosmetic and some just require improvements. All of which can make this location better. Like my... More 

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Cleveland, Mississippi
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 19, 2013

My stay has been fantastic. The team (Samone, Evie, Queena, Sahil, & Sheka) made everyday that I was away from home feel as though I was. I can't begin to thank each of them enough. Your service was graciously appreciated. Also, the manager, Michael, has a warm welcoming. Again, thank you for doing for going over and above the call... More 

Was this review helpful? Yes 1
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