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Holiday Inn Express Hotel & Suites - Cleveland

2.5 of 5
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808 North Davis Avenue, Cleveland, MS 38732
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Holiday Inn Express Hotel & Suites - Cleveland
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Ranked #2 of 6 Hotels in Cleveland
A recent review
4 of 5 stars reviewed 5 days ago
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46 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Level Contributor
44 reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

This is probably the only hotel in Cleveland you will want to stay in while there. It was clean and the rooms were nice, but it was the most expensive around. You get what you pay for. The staff was courteous, but they didn't get around to cleaning our room til 3pm.

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Jacksonville, Florida
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 27, 2015

My husband and I stayed here when we were on a trip to take take of some family business. We selected them because they are a dog friendly hotel (we were traveling with our Havanese dog, Desi) and they had good reviews. The hotel seemed to be new. It was well located. The beds were very comfortable. They used higher... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed April 26, 2015

The grounds, staff, breakfast, and room very incredible. The outside of the building is well-kept, then you walk in and it's just as nice. Initially, we were going to stay somewhere else but when we got there our reservation price was off and the staff was very rude about it. After traveling (by vehicle) for 14+ hours, my family and... More 

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Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here several times, not much else to choose from in the area. The staff has always been nice enough and the rooms are ok. But the renovations have been ongoing for at least a year and it's a mess. There are old broken down vans, paint containers and construction mess all around exterior. Back door isn't functional and the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Urlosingit, Thank you for your review regarding your recent visit at our hotel. We're glad that you approved of our rooms and our staff's friendliness. However, we regret that the ongoing renovations had made your stay less than ideal. Rest assured we exert all efforts to provide our guests with the best possible stay. Once again, thank you for... More 

Milford, Michigan
Level Contributor
262 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
3 of 5 stars Reviewed November 12, 2014

the hotel is undergoing renovation--at least exterior. Rooms are getting tired--- leaky faucet, loose hardwre ini bathroom. I have stayed here many times in the past and had great experience. Stay was OK, but maintenance seems lacking a bit.

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear steve r, Thank you for taking the time to review our property. I am deeply sorry you found some aspects of our hotel amenities less than satisfactory and apologize for the inconvenience encountered with the renovations. I appreciate your feedback as this is our best resource for improving guest services and products. We value you as our guest and... More 

Op
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We were traveling from the East coast to the Midwest and needed to rest overnight. We called and asked if there were any rooms avail and the front desk said there was one room left and it was a suite. We decided to wait till we got to the area to walk in, in hopes the room was still available.... More 

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Bowen
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2014

Staff very pleasant - Joi at the front desk was the only name I know but everyone was very pleasant and helpful! Bed very comfortable - probably the most comfortable on our entire trip. As we may be in the area again within the next couple of years, would stay there the next time there.

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Merriam, Kansas
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is your typical Holiday Inn. They are doing a lot of remodeling and it looks like it is going to be very nice. the room was good, everything was clean and the bed was very comfortable. I will say that this hotel had one of the BEST breakfast sellections we had on the entire trip. They even had gluten... More 

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Clio, Michigan
Level Contributor
35 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 14, 2014

This hotel is undergoing renovations at this time. There looks to be a lot of work happening outside and in the lobby. The room is comfortable, but housekeeping needs to do their job! There was a plastic hanger on the floor beside one bed, and rubber gloves on the nightstand (eeeww!). I left a note about the gloves and they... More 

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Cleveland, Tennessee
Level Contributor
184 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
4 of 5 stars Reviewed April 23, 2014

This hotel was fine for our stay (and I am pretty particular on rooms and cleanliness!). They are in the middle of renovating, so there were some areas that were messy due to construction. No big deal though. Our room was average size. Bathroom is on the small side, but well lit. All staff we encountered were pleasant, helpful, and... More 

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