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Holiday Inn Express Hotel & Suites - Cleveland

2.5 of 5
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808 North Davis Avenue, Cleveland, MS 38732
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Holiday Inn Express Hotel & Suites - Cleveland
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48 Reviews from our TripAdvisor Community

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15
8
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (48)
  • Mar-May only
    (16)
  • Jun-Aug only
    (14)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (11)
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Level Contributor
6 reviews
3 of 5 stars Reviewed 5 days ago NEW

My family and I travel a lot on business,so we've been to many different types of hotels.The rooms here are clean but we found out that the manager will put rooms in her name and give the room to whomever she wants to give them to at that moment.So she will tell you that the hotel is full and that... More 

Was this review helpful? Yes
HolidayInnEpress, Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Thank you so much for your review of our hotel. We are sorry you were not able to get the room you wanted. While it is true that sometimes we have groups that are blocked under one name, we do try to accommodate all of our guest. Thank you for staying with us during your visit to our city and we... More 

Belfast, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Clean comfortable room. Staff were very helpful and informative. Stopped off for 1 night on road trip from Memphis through Mississippi on the 'Blues Trail'. Reasonable price & good value. Would definitely recommend.

Was this review helpful? Yes
HolidayInnEpress, Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Guest, Thank you so much for your review of our hotel. We are happy to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will stay with us here at the Holiday Inn Express during your visit to Cleveland, Mississippi. Thank you again for your time. Sincerely,... More 

Level Contributor
48 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

This is probably the only hotel in Cleveland you will want to stay in while there. It was clean and the rooms were nice, but it was the most expensive around. You get what you pay for. The staff was courteous, but they didn't get around to cleaning our room til 3pm.

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Jacksonville, Florida
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed April 27, 2015

My husband and I stayed here when we were on a trip to take take of some family business. We selected them because they are a dog friendly hotel (we were traveling with our Havanese dog, Desi) and they had good reviews. The hotel seemed to be new. It was well located. The beds were very comfortable. They used higher... More 

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Level Contributor
4 reviews
5 of 5 stars Reviewed April 26, 2015

The grounds, staff, breakfast, and room very incredible. The outside of the building is well-kept, then you walk in and it's just as nice. Initially, we were going to stay somewhere else but when we got there our reservation price was off and the staff was very rude about it. After traveling (by vehicle) for 14+ hours, my family and... More 

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Level Contributor
23 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed January 25, 2015

Stayed here several times, not much else to choose from in the area. The staff has always been nice enough and the rooms are ok. But the renovations have been ongoing for at least a year and it's a mess. There are old broken down vans, paint containers and construction mess all around exterior. Back door isn't functional and the... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Urlosingit, Thank you for your review regarding your recent visit at our hotel. We're glad that you approved of our rooms and our staff's friendliness. However, we regret that the ongoing renovations had made your stay less than ideal. Rest assured we exert all efforts to provide our guests with the best possible stay. Once again, thank you for... More 

Milford, Michigan
Level Contributor
280 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
3 of 5 stars Reviewed November 12, 2014

the hotel is undergoing renovation--at least exterior. Rooms are getting tired--- leaky faucet, loose hardwre ini bathroom. I have stayed here many times in the past and had great experience. Stay was OK, but maintenance seems lacking a bit.

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear steve r, Thank you for taking the time to review our property. I am deeply sorry you found some aspects of our hotel amenities less than satisfactory and apologize for the inconvenience encountered with the renovations. I appreciate your feedback as this is our best resource for improving guest services and products. We value you as our guest and... More 

Op
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 8, 2014

We were traveling from the East coast to the Midwest and needed to rest overnight. We called and asked if there were any rooms avail and the front desk said there was one room left and it was a suite. We decided to wait till we got to the area to walk in, in hopes the room was still available.... More 

Was this review helpful? Yes 3
Bowen
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed July 6, 2014

Staff very pleasant - Joi at the front desk was the only name I know but everyone was very pleasant and helpful! Bed very comfortable - probably the most comfortable on our entire trip. As we may be in the area again within the next couple of years, would stay there the next time there.

Was this review helpful? Yes 2
Merriam, Kansas
Level Contributor
58 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 29, 2014

This is your typical Holiday Inn. They are doing a lot of remodeling and it looks like it is going to be very nice. the room was good, everything was clean and the bed was very comfortable. I will say that this hotel had one of the BEST breakfast sellections we had on the entire trip. They even had gluten... More 

Was this review helpful? Yes 3
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