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All 6 Cleveland hotels

Holiday Inn Express Hotel & Suites - Cleveland

2.5 of 5 Hotel   |   808 North Davis Avenue, Cleveland, MS 38732
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Holiday Inn Express Hotel & Suites - Cleveland

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35 people have reviewed this hotel

Traveler rating
    9
    11
    12
    3
    0
See reviews for
11
4
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11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • Any
English first
Mississippi
Top Contributor
77 reviews 77 reviews
28 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed March 2, 2014

I was happy to see that the hotel is undergoing renovations to update the property. I am sure the value of this hotel will be better after the renovations. There was no one at the check-in desk. I stood there with another guest for approximately 10 minutes waiting for someone to show up. Once the girl showed up she didn't... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear TXnatives, Thank you for taking the time to express your thoughts and concerns. It is really nice to know that you liked our breakfast selections. On the other hand, the renovations will end soon, and I hope you stay with us again and see the improvements we have made. Rest assured that these issues will be looked into. While... More

Pearland, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 29, 2013

Our stay was pleasant enough. There are no major issues with this hotel. The staff is friendly, the room is clean, there is continental daily breakfast available. However, the paint was peeling the breakfast was lack luster, and the furniture outdated. Some things were cosmetic and some just require improvements. All of which can make this location better. Like my... More

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Cleveland, Mississippi
1 review
5 of 5 stars Reviewed December 19, 2013 via mobile

My stay has been fantastic. The team (Samone, Evie, Queena, Sahil, & Sheka) made everyday that I was away from home feel as though I was. I can't begin to thank each of them enough. Your service was graciously appreciated. Also, the manager, Michael, has a warm welcoming. Again, thank you for doing for going over and above the call... More

Was this review helpful? Yes
Brownsdale, Minnesota
Senior Contributor
25 reviews 25 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed November 3, 2013 via mobile

the rooms were what one would expect at holiday express but what set them apart was the service. They had a happy hour with free food and beer and the employee that oversaw this was about as nice as one can be. This hotel also had free use of the washer and dryer which was awesome for us.

Was this review helpful? Yes 1
Georgetown, Indiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed August 21, 2013

I was in Cleveland for one night for business. Upon arrival I was greeted by a very friendly desk clerk, quickly and efficiently. I agree with another reviewer about the cleanilness of the lobby. Very dusty and fingerprints everywhere. I went to my room on the third floor and was greeted by the strong odor of cigarette smoke (which I... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Bob B, Thank you so much for taking the time to leave us your feedback. Please do accept our apologies for not being able to deliver an exemplary service and accommodations during your stay. I assure you that this is not the norm you should expect from our hotel. The feedback we receive from our valued guests, like you,... More

Brandon, Mississippi
Contributor
16 reviews 16 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 28, 2013

My son and I spent one night at the Holiday Inn Express while in Cleveland for a campus visit to Delta State. Upon entering the lobby, I noticed the hand prints all over the glass of the front door, as well as the dirty rugs at the door and at the front desk. There were several staff members hanging around... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear Rhonda B, Thank you for staying with us and providing us with your valuable feedback. We always try our best to ensure we meet our guests needs & expectations and on this occasion we apologize for your disappointment with the cleanliness of our property and the service you received. We take our guest comments very seriously and always strive... More

Opelika, Alabama
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed July 17, 2013

We have stayed at this property quite a number of times, from when it first opened to recently. The wear and tear on this property is definitely obvious. Fortunately our room was ok, it had a recently improved air conditioner; good working mini-refrigerator, but did not use the microwave. The towels and wash cloths were thick and large. The sheets... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear alagranny, Thank you for taking the time to convey your comments regarding your stay with us. We appreciate the kind remarks regarding the hotel staff. It is with deep regret to learn about your dissatisfaction on some of our services particularly with housekeeping and condition of the property.. I would like to apologize for any inconvenience or negative impression... More

Jackson, Tennessee, United States
1 review
2 of 5 stars Reviewed May 5, 2013

I stayed in this hotel for one night. Was in town for a special occasion. After paying over $100 for the stay there was no hot water. When I say no hot water, I mean not even lukewarm. Ice cold was all that was there. There is absolutely no sense in this being an issue. I felt completely ripped-off to... More

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IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear JMSim, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry fro the lack of hot water during your stay. We will address this point. I assure you the feedback of our hotel will be reviewed and most certainly forwarded to the appropriate departments. We take... More

starkville
Contributor
15 reviews 15 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 27, 2013

Overall, my stay was average. Everything seemed clean, the staff was very friendly. There was no hot water in the morning. I was told by the front desk that the power for the water heaters had gone out. It was repaired before I checked out, but for a hot shower, that ship had already sailed. I have not stayed here... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear ashley k, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The... More

Oxford,Ms.
1 review
2 of 5 stars Reviewed April 26, 2013

We were at this hotel two nights and had cold showers both mornings. Desk clerk in the mornings was very nice, discounted the room each night $30. I appreciated that, however, I wouldn't chose this hotel again due to the hot water issues. At night, called the front desk and no one would answer. I walked downstairs and found the... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Cleveland, responded to this review

Dear squirrel1OxfordMs, Thank you for taking the time to express your thoughts and concerns. I am pleased your concerns was addressed by our staff during your stay. My apologies for the inconvenience the hot water supply and the service you received has caused you. Your review will be used to consider improvements needed and we hope that you can give... More

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Additional Information about Holiday Inn Express Hotel & Suites - Cleveland

Also Known As:
Holiday Inn Express Hotel And Suites - Cleveland
Cleveland Holiday Inn
Address: 808 North Davis Avenue, Cleveland, MS 38732
Phone Number:
Location: United States > Mississippi > Cleveland
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 hotels in Cleveland
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Cleveland 2.5*
Official Description (provided by the hotel):
The Holiday Inn Express Hotel & Suites of Cleveland is a three story, 66 room (18 suites), interior corridor hotel located within 2 miles of Highway 61 and Highway 8 at the heart of the Mississippi Delta. The hotel is within 5 miles of Delta State University and other large businesses including; Faurecia, Baxter, and Quality Steel. Hotel features include an outdoor pool, exercise room, coin operated guest laundry and two meeting rooms. All rooms feature coffee maker, iron/board, free high-speed Internet, fridge, and microwaves. The business center features high-speed DSL Internet access. Additional hotel features include complimentary deluxe hot breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring a selection bacon/sausage, eggs, fruits, pastries, cereals, etc. We have also created the world's best tasting cinnamon roll. Visit Cleveland, Mississippi and Stay Smart at the Holiday Inn Express Hotel. ... more   less 
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