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All 8 Brookhaven hotels

Hampton Inn Brookhaven

2.5 of 5 Hotel   |   1213 Hampton Drive, Brookhaven, MS 39601
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83%
Ranked #1 of 8 Hotels in Brookhaven
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 weeks ago
423walterh
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73 reviews from our community

Traveler rating
    40
    19
    8
    4
    2
See reviews for
24
13
5
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • Any
English first
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

The Superb Customer Service at this hotel is second to none. The front desk, the breakfast staff and the cleaning staff all seem to take pride in this hotel. Thanks for making me feel like family. Your service is a rare jewel.

Review collected in partnership with Hampton

Was this review helpful? Yes
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 8, 2014

This trip was a very special family event. Our first time with our new great-grandson! The facility was terrific and the staff at this location was very accomodating. We will visit this area of Mississippi again and we absolutely will return to this Hampton Inn.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

I would like to thank you for taking the time to complete our survey, I am so glad to see you enjoyed your stay. We want every guest to feel welcome and at home here. We appreciate your comments, guest feedback is very important to us. If there was anything our staff could have done to improve your stay, please... More

Texas
Senior Contributor
36 reviews 36 reviews
27 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed August 3, 2014

Called for reservations. After much time spent the front desk clerk said she would call me back with a confirmation number. She never did and that left us hanging. No excuse for this kind of service when you have to beg to make a reservation

Was this review helpful? Yes 3
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

I would like to sincerely apologize for the lack of service you received. It was completely unprofessional. We hope you can overlook this matter and give us the chance to serve you in the future. We hope you continue to have a wonderful 2014. More

Jay, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 31, 2014

We always try to stay there. The rooms are always clean, comfortable beds & pillows. Staff is always very helpful and friendly. Can't go wrong with the price. I would recommend this Hotel to anyone. I love the fact that it's next door to Cracker Barrel and very convenient to anything in town. It was full when we were there... More

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

Our staff is always thrilled to welcome back each guest that has previously stayed with us. We do our best to make each guest feel like coming back. We hope you get the opportunity to stay with us again. You and your family are welcome back and we will be waiting with a smile just for you. More

Frankfurt, Germany
Senior Contributor
21 reviews 21 reviews
18 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed July 26, 2014

Rooms are large and clean and staff was friendly. Hampton Inn offers a warm continental breakfast for all guests. Parking lot is large and complimentary. There are many restaurants near the hotel and it's funny to stay in a Hampton Inn when you are on the Hamptons :) We would stay again!

Was this review helpful? Yes 1
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We are glad you get the chance to come and stay with us occasionally. We hope you continue to enjoy your stay with each time you visit the city of Brookhaven. We love that you enjoy your freshly cleaned rooms. Our housekeeping strive to do their best to leave your room spotless and clean. Thank you for choosing Hampton Inn... More

Knoxville, Tn., United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

This Hotel is always one of the cleanest that I have ever stayed in. This was in my wife's hometown & we always stay at the Hampton when we are in town. The mattress is unbelievable, so comfortable. And, the room smells so clean. You will not be disappointed staying at this Hotel.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We love when we get guest in town and they enjoy their stay. The housekeeping staff strive to clean each room to the best of potential and leave it smelling fresh and spotless. We hope you get to stay us again in the future. Until then thank you for your loyatly to the Hampton and we hope you continue to... More

Loxley, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 21, 2014

Clean, quiet, comfortable and reasonably priced. It is located next-door to a Cracker Barrel restaurant and close to the interstate. Brookhaven is a lovely town, too. The staff at the desk went beyond the call of duty to help get our reservation. It was a baseball/convention weekend.

Review collected in partnership with Hampton

Was this review helpful? Yes 1
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

Our staff strive to do their best whether its front desk, Housekeeping staff or breakfast host we put pride and hard work in all we do. We hope you get the chance to stay with us again in the future. Where we plan on giving you the best stay possible. More

1 review
5 of 5 stars Reviewed July 20, 2014

Felt like the only sanctuary within the area. Place to call home. Near the highway and close to shopping and places to eat. Rooms are nice and comfortable, as well as quiet. Mostly near fast food locations, but not much to choose from as far as restaurants go.

Review collected in partnership with Hampton

Was this review helpful? Yes
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We are so happy that you felt like the hotel was your sanctuary or home while you stayed with us. We pride ourselves in delivering the best customer service so we wouldn't expect you to be in anything, but a nice, clean quiet room. We hope you get the chance to stay with us again in the future. Once again,... More

Baton Rouge, Louisiana
1 review
5 of 5 stars Reviewed July 19, 2014

Great value for business hotel. These guys know that many beds are available and they went over and above to provide excellent service as well as a clean, quiet place to sleep. The night manager was professional but warm and friendly. As a single woman who travels a lot for business, I appreciate feeling safe and knowing that the hotel... More

Review collected in partnership with Hampton

Was this review helpful? Yes
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We are thrilled to know our staff made a great impression on you while you stayed with us. We would like to pride ourselves in service and people skills.We are always pleased when the guest appreciates all that our staff does. We hope you get the opportunity to stay with us again at the Hampton Inn in Brookhaven. More

Brookhaven, MS, United States
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 23, 2014

The staff was kind, friendly, and efficient. Its located right off the interstate and near a few restrauts and Walmart. The service is what I would expect from any hotel. The morning breakfast varied from day to day.

Review collected in partnership with Hampton

Was this review helpful? Yes 2
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We are happy you had a good stay while in town. Also, we are pleased the staff were kind and friendly. We hope you get the chance to travel to Brookhaven and stay with us in the future. Also, thanks for taking your time to feel out surveys to let us know how your stay went. More

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Additional Information about Hampton Inn Brookhaven

Address: 1213 Hampton Drive, Brookhaven, MS 39601
Phone Number:
Location: United States > Mississippi > Brookhaven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Brookhaven 2.5*
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Also Known As:
Hampton Inn Brookhaven Hotel Brookhaven
Brookhaven Hampton Inn

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