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Hampton Inn Brookhaven

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1213 Hampton Drive, Brookhaven, MS 39601
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Hampton Inn Brookhaven
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Hampton Inn Brookhaven
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103 Reviews from our TripAdvisor Community

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Traveler rating
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35
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31
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
  • All months
    (103)
  • Mar-May only
    (22)
  • Jun-Aug only
    (35)
  • Sep-Nov only
    (27)
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    (19)
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Brookhaven, MS, United States
5 of 5 stars Reviewed yesterday NEW

The hotel was spotlessly clean; the facility was well maintained, and the bed was comfortable, with nice, firm pillows. Quality of food at complimentary breakfast was very good. Staff courteous and very helpful. An overall positive experience.

Review collected in partnership with Hampton

Was this review helpful? Yes
McComb, Mississippi
1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a wonderful stay! The staff went above and beyond to assure that our time and visit was excellent. Everyone from the front desk went above and beyond helpful. The room was very clean and in perfect order. I would recommend to this hotel to anyone traveling through the Brookhaven area. Thanks so much!!

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5 of 5 stars Reviewed 1 week ago via mobile

I travel a lot for my job and recently Brookhaven was added to my route. As soon as I walked into the door, I was greeted with a warm smile and a hearty hello from Katie at the front desk. She took great care of me while checking in and made sure I had absolutely everything I needed. The next... More 

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Monticello, Mississippi
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Had a great stay! Front desk staff were great! Beautiful well maintained landscape. Breakfast bar was good. They have a couple of good places to eat the Mexican restaurant and the Chinese restaurant were awesome and of course Cracker Barrel is right next door. The Hampton Inn is right off of I55 conveniently located.

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Naperville, Illinois
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 1 week ago

This location is the only Hampton Inn in Brookhaven, Mississippi. Brookhaven is just an hour south of Jackson and believe it or not, a fairly nice location. There are lots of restaurants and a great mall in Hattisburg (30 minutes away). This is the third time within a year that we have tried this location, each time hoping for a... More 

Review collected in partnership with Hampton

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Tunica, Mississippi
1 review
5 of 5 stars Reviewed 1 week ago

This hotel was very clean. Everyone on staff was helpful...the front desk clerks, the hostesses in the breakfast area, and the cleaning crew. Our family was in town for a wedding and we had a grand time!

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plainfield, United States
1 review
2 of 5 stars Reviewed 4 weeks ago

This was not an enjoyable stay. This hotel is not one of Hampton inns quality inns. The air conditioner unit needs to be replaced. The coffee was old and the breakfast was not good. I will not stay at this hotel again. We were very disappointed.

Review collected in partnership with Hampton

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Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

Thank you for taking the time to let us know about your experience at the Hampton Inn. We at the Hampton Inn take a great deal of pride in meeting our customer's expectations and are very disappointed anytime we fall short of that goal. Y0ur input and concerns are appreciated. Your time completing the survey, has given us the the... More 

Greenwood, Mississippi
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 1, 2015

We had a great one-night stay at the Hampton Inn in Brookhaven! We were greeted by two folks at the front desk, Katie and Brittanee. First, the ladies were very polite, and when we asked if there was a lower rate at a competing hotel, they agreed to match that rate before even finding out what it was! As it... More 

Was this review helpful? Yes 2
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We would like to respond by saying Thanks for taking you time to let us know about your previous stay. We strive to give each the wonderful experience that they deserve. We hope you get the chance to stay with us in the future. Once again, Thank You for choosing Hampton Inn in Brookhaven. More 

Kingston Springs, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed April 29, 2015

avoid this Hampton Inn. Was far inferior to other Hampton Inn's I have stayed in. The shower barely had a trickle of water. The bed was lumpy. And the comforter needed replacing. Manager seemed unconcerned.

Review collected in partnership with Hampton

Was this review helpful? Yes 4
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

As manager of this property, I would first like to apologize for your stay not going smoothly. We here at the Hampton Inn take pride in making things as close to perfect for all of our guests. We go to great lengths to make sure each of our guests feel like VIPs. Although we strive for perfection, we humans very... More 

atlanta, United States
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed April 28, 2015

Easy access to the highway and many places to eat nearby. The rooms were clean and we found breakfast service on a Sunday to be very attentive. Items were replenished and trash was picked up very quickly. Monday morning the breakfast service was not as attentive. Overall, a decent, comfortable hotel stay.

Was this review helpful? Yes
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We would like to say Thank You for taking the time to let us know about your previous stay at our location. We do our best to give each guest the wonderful experience they deserve and we are upset when we fall short of our goal. Thank You for choosing Hampton Inn in Brookhaven, MS. More 

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