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Hampton Inn Brookhaven

2.5 of 5 1213 Hampton Drive, Brookhaven, MS 39601
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Certificate of Excellence 2014
Hampton Inn Brookhaven
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Hampton Inn Brookhaven
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88 reviews from our community

Traveler rating
    47
    20
    13
    5
    3
See reviews for
30
13
7
27
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
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Lena, Mississippi
1 review
5 of 5 stars Reviewed 4 days ago NEW

I am impressed and pleased each time I visit this hotel. The front desk ladies are exceptionally friendly. Particularly one named Katie on the late shift and a red headed lady on the day shift. Wish I had her name. I stay in a lot of hotels, including other Hampton Inns, but am always impressed when I'm greeted by the... More 

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Pearland, United States
1 review
5 of 5 stars Reviewed 5 days ago NEW

When traveling and would like a clean place rest and relax with a good night sleep, I highly recommend Hampton Inn. The staff is very profession and treat people very friendly. The breakfast was very good and was put out on time. Wished they had a program that would reward a free night stay for every 5th night stay.

Review collected in partnership with Hampton

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United States
1 review
4 of 5 stars Reviewed 2 weeks ago

Our second stay since August 2014. First visit was flawless and this was too til 12:39 AM when fire alarm sounded. It stopped after a minute (and after waking all 6 in our party in two rooms), but 5 or 10 minutes later, it sounded again for a longer interval. Called front desk and was told guest had accidentally set... More 

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Naperville, Illinois
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This is not my first stay at this property. Thought we would give it one more chance. However, the bathrooms are horrible. They need to be remodeled as quickly as possible. The tub, toilet, and sink are stained. The bathrooms are also very smelly once the housekeeping fragrance wears off. The furniture is soiled and stained as well. The staff... More 

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Amanda B, General Manager at Hampton Inn Brookhaven, responded to this review

As manager of this property, I would first like to apologize for your stay not going smoothly. We here at the Hampton Inn take pride in making things as close to perfect for all of our guests. We go to great lengths to make sure each of our guests feel like VIPs. This includes using organic cleaning products for those... More 

Indiana
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed December 17, 2014 via mobile

I reserved two nights over Thanksgiving. Per Hampton's policy on their website, a credit card is required to hold the room if you are checking in after 6 p.m. The website clearly said to call the hotel and give them card information. At 5:30 I realized I wasn't going to arrive by 6 p.m. I called the hotel and the... More 

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Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 30, 2014

Staff was friendly but ask for extra towels and you get a reaction as if you asked for free night stay just because. We had a room with double beds which should accomodate a party of four but restricted to two sets of towels. Never had that happen before. Otherwise stay was fine. Very average hotel. bathroom ceiling had a... More 

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Dolomite,AL, United States
1 review
5 of 5 stars Reviewed November 24, 2014

The staff went out the way to please and the room was clean and the check in was fast and great, the meals was great, my wife and I will use this hotel over and over. The hotel was close to the interstate and lot's of good places to eat out and shop. We were close to my family and... More 

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GULFPORT, United States
1 review
5 of 5 stars Reviewed November 17, 2014

Wonderful place to stay. Rooms are clean and always comfortable. Employees are friendly. Free hot breakfast is a great way to start your day. Easy access to downtown and the Interstate. I would recommend this hotel to anyone.

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Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

Thank You for taking the time to let us know about your previous stay. We strive to welcome each guest with a warm smile and have them leave with a feeling of satisfaction. Thank you for your continued loyalty to the Hampton Inn in Brookhaven. More 

SAN ANTONIO
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 17, 2014

I went to Brookhaven, MS to attend my aunt's funeral. Building is older, electrical is outdated - not enough outlets. Bed is great. Furnishings okay. But the property has a sign telling travelers that weapons are not permitted on the property. There is no warning when making your reservation, and since I drove over 600 miles to this destination, I... More 

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Sugar Hill, United States
1 review
3 of 5 stars Reviewed November 15, 2014

This property is very dated when compared to other Hampton Inns I have stayed in. The guest bathroom lighting is horrible and the rooms overall need renovation. The staff is great and willing to help if asked. I will check out other options when returning to the area but would stay again at this location if the need exists. At... More 

Review collected in partnership with Hampton

Was this review helpful? Yes
Jill M, Front Office Manager at Hampton Inn Brookhaven, responded to this review

We would like to say Thank You for taking the time to let us know about your previous stay at our location. We do our best to give each guest the wonderful experience they deserve and we are upset when we fall short of our goal. Thank You for choosing Hampton Inn in Brookhaven, MS. More 

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Additional Information about Hampton Inn Brookhaven

Address: 1213 Hampton Drive, Brookhaven, MS 39601
Phone Number:
Location: United States > Mississippi > Brookhaven
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn Brookhaven 2.5*
Number of rooms: 66
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Also Known As:
Hampton Inn Brookhaven Hotel Brookhaven
Brookhaven Hampton Inn

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