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Hampton Inn Brookhaven

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1213 Hampton Drive, Brookhaven, MS 39601
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Hampton Inn Brookhaven
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Hampton Inn Brookhaven
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91 reviews from our community

Traveler rating
    49
    20
    14
    5
    3
See reviews for
30
13
7
29
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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    (17)
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Memphis, Tennessee
Top Contributor
203 reviews 203 reviews
36 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed for a quick overnight. I made reservations online and used points. When we arrived, the desk clerk was sitting in the lobby watching tv. She was pleasant but our kids were disappointed that there were no cookies. I could see that they were expecting at least six more check-ins that evening, so we would have appreciated her baking some... More 

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GULFPORT, United States
2 reviews
5 of 5 stars Reviewed 5 weeks ago

I always enjoy staying at this location ! This Hampton hotel is Five Star !! The employees are very knowledgeable about the area and are very friendly. The room was clean and offered all the amenities needed. The hot breakfast was absolutely fabulous as always. I give kudos to Ms. Valerie and Ms. Jill. I would recommend this hotel to... More 

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Sterrett, Alabama
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed February 6, 2015

My husband has changed jobs. Between selling our house out of state and buying one here, we have been off and on at the Hampton Inn for two and a half months. Everyone there has been helpful and friendly. All the staff have went out of there way to make us feel at home. The breakfast is great and the... More 

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Lena, Mississippi
1 review
5 of 5 stars Reviewed January 27, 2015

I am impressed and pleased each time I visit this hotel. The front desk ladies are exceptionally friendly. Particularly one named Katie on the late shift and a red headed lady on the day shift. Wish I had her name. I stay in a lot of hotels, including other Hampton Inns, but am always impressed when I'm greeted by the... More 

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Pearland, United States
1 review
5 of 5 stars Reviewed January 26, 2015

When traveling and would like a clean place rest and relax with a good night sleep, I highly recommend Hampton Inn. The staff is very profession and treat people very friendly. The breakfast was very good and was put out on time. Wished they had a program that would reward a free night stay for every 5th night stay.

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United States
1 review
4 of 5 stars Reviewed January 12, 2015

Our second stay since August 2014. First visit was flawless and this was too til 12:39 AM when fire alarm sounded. It stopped after a minute (and after waking all 6 in our party in two rooms), but 5 or 10 minutes later, it sounded again for a longer interval. Called front desk and was told guest had accidentally set... More 

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Naperville, Illinois
2 reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed January 9, 2015

This is not my first stay at this property. Thought we would give it one more chance. However, the bathrooms are horrible. They need to be remodeled as quickly as possible. The tub, toilet, and sink are stained. The bathrooms are also very smelly once the housekeeping fragrance wears off. The furniture is soiled and stained as well. The staff... More 

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Amanda B, General Manager at Hampton Inn Brookhaven, responded to this review

As manager of this property, I would first like to apologize for your stay not going smoothly. We here at the Hampton Inn take pride in making things as close to perfect for all of our guests. We go to great lengths to make sure each of our guests feel like VIPs. This includes using organic cleaning products for those... More 

Indiana
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed December 17, 2014

I reserved two nights over Thanksgiving. Per Hampton's policy on their website, a credit card is required to hold the room if you are checking in after 6 p.m. The website clearly said to call the hotel and give them card information. At 5:30 I realized I wasn't going to arrive by 6 p.m. I called the hotel and the... More 

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Wisconsin
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed November 30, 2014

Staff was friendly but ask for extra towels and you get a reaction as if you asked for free night stay just because. We had a room with double beds which should accomodate a party of four but restricted to two sets of towels. Never had that happen before. Otherwise stay was fine. Very average hotel. bathroom ceiling had a... More 

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Dolomite,AL, United States
1 review
5 of 5 stars Reviewed November 24, 2014

The staff went out the way to please and the room was clean and the check in was fast and great, the meals was great, my wife and I will use this hotel over and over. The hotel was close to the interstate and lot's of good places to eat out and shop. We were close to my family and... More 

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