we booked a gulf view room with a king bed, we got up to our room and it overlooked the back yard which is not that attractive..went back down to the desk and they changed it to a gulf view as originally promised. the room itself was very clean and the bed..oh that bed..it is the best in the world...i...
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Thank you for your recent review of our property. I’m pleased that you enjoyed your stay. My apologies for you not originally receiving your room type, but I am glad that the issue was corrected. During cooler weather months most of our guests enjoy the view of the Gulf of Mexico, but during the summer months many guests desire the...
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Me and my wife had a one night stay here.
Check in was quick and the front desk personell were very polite. I did not find the Lobby to be very "smoky". Our room was on the 6th floor room 620 and was very nice. It was very clean and had just about everything. Nice flat screen, nice lighting throughout...
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Thank you for your recent review of our property. I am glad to hear that overall you enjoyed your stay. Thank you for the compliments concerning the room amenities and lack of smoke in the lobby (we have exerted considerable effort to reduce the amount of smoke). Please accept my sincere apologies for not having enough washcloths; I’ll pass this...
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Upon our check in I found the woman very unfriendly and not a resort oriented employee. The room was well designed however the hot tub was very small however we did enjoy the view, next time will request a balcony. The down fall is we received little to no sleep due to our room being next to the elevators we...
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Thank you for your recent appraisal of our property. I regret that you did not enjoy your experience here. I’ll pass your concerns along to each department. I am somewhat shocked that you neither enjoyed the Den or infinity buffet, both have received above average compliments as of late. I hope that your next visit to the beautiful Mississippi Gulf...
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My husband & I stayed a week and were very pleased with our accommodations. We stayed in the Tower overlooking the Gulf. The room was spotless, beds very comfortable. I think they do an excellent job in making sure your stay is pleasant. Loved the TV in the bathroom. The bathroom was beautiful. Very clean. The casino gave us three...
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Thank you for your recent review of our property. I am very thankful that you enjoyed your stay. We sincerely appreciate all of the positive comments. It’s heartwarming to hear such accolades, but mostly we appreciate you detailing the amenities or attributes that you liked most; such a well written review is much more helpful to future travelers and hotel...
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After spending most of 2011 living in hotels I have become picky. I am sure there are larger words, but over time one begins to notice the little things, both bad and good.
I did not read any reviews, but just stopped while driving. The critical remarks in other reviews as to the smoke smell are somewhat correct in the...
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Thank you for your recent review of our property. I am thoroughly impressed with your appraisal. I hope that others will read this review and take a lesson from what it offers. You detail both the positive and negative aspects of your stay; helping not only the future traveler but also the hotel operator. My sincerest appreciation to you for...
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If you want a significantly above average room with a great bathroom and very comfortable beds, this is a wonderful spot. For anything else, look elsewhere.
The gaming floor is small, tight, and atrociously - likely dangerously for people with respiratory conditions - smokey. I've been to many casinos around the country, and they prioritize good air handling. This goes...
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this place is great, except if you are a non-smoker or former smoker. Casino has good action, employees are nice, but smoke smell is a killer.
If you are from a place that has banned indoor smoking you should try the only non-smoking hotel casino/hotel in Biloxi; The Palace.
If you are a smoker, you will love the Treasure Bay
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Thank you for taking time to write an honest review of our casino and hotel. We are taking immediate steps to mitigate the smell of smoke on the casino floor and in the hotel lobby. Currently we are replacing the carpeting in all Gaming areas which should dramatically reduce the smell of smoke. Better air filtration is also being used...
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We did not stay at the hotel, but we did eat at the buffet. The all you can eat crab legs are excellent.
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Thank you for taking time to write an honest review of our casino. I’m glad that overall you enjoyed your visit to our property. Our tapas lounge, blu, located on the 9th floor, does offer an interesting selection of tapas menu items with an amazing view of the Gulf, unfortunately that view is not available from all of our hotel...
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I have stayed here twice for a quick getaway to escape New Orleans. The resort is really nice. Great pool area, though a hot tub would be a great addition. The casino was larger then i expected. The best part of the hotel is the bar upstairs. Awesome atmosphere with a great view of the gulf and wonderful tapas food....
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We stayed at Treasure Bay for Halloween weekend and it was very nice. Lovely room with a view of the Gulf. Bathroom was awesome! The staff couldn't have been nicer. We enjoyed the dinner buffet and the breakfast buffet and both were definitely worth the price. Lively casino. Blu lounge was a lot of fun! Unfortunately, a cold front moved...
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Thank you for choosing Treasure Bay Casino and Hotel on your recent trip to the Mississippi Gulf Coast and for taking the time to write a review of our property. Our team is pleased that you enjoyed our hospitality and services. I regret that you were not able to enjoy either of our two pools or pool bar, Agua. Surprisingly...
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