We made reservations for our 39th Wedding Anniversary and found the following: 1) Ants in the bed, 2) terrible view out the window-equipment, 3) only one elevator working, 4) smoking in halls, elevators and lobby, (could not sit in lobby), 5) could not use restaurant, due to smoking. In fact, I notified the MS. Tourism Department and the Mayor of...
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Reviewed June 26, 2011
Parked vehicle with valet, next morning gas cap door broken and gas cap hanging off. Risk Manager assured me surveillance video indicates it did not happen at their hotel, yet it wasn't broken when I pulled in! Room was awful, requested 2 beds for two adults, two teens, was given a king. Not much sleep that night. Was promised ocean...
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We were staying overnight for a concert at the Hard Rock,which wanted $319 for a room, so we decided to spend a third and stay here. Upon walking in I was alittle nervous, casino and check in area had a old retro feel, but we were only coming to sleep here. Here are the pluses. The room was clean, bed...
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Upon checking in ,I was told we had an ocean side room. When we got to our room, I was shocked to find a wall only , out my window. Needless to say we did not enjoy staying in that room. It felt like a prison... also the lighting in the bath was awful, we could not see to put...
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Went down for their annual show in October. Rooms were very clean. pool was gorgeous. No complaints. didnt eat there so i cant recommend anything. Casino was nice!
Thank you for your recent review of our property and for the kind remarks. Crusin the Coast is by far the largest event on the Mississippi Gulf Coast and a great chance to see thousands of classic American cars. This year’s event promises to be the largest yet and we hope you will plan to stay with us again, as...
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I enjoyed this hotel in every way! It was amazing! The price was affordable but worth it! I had booked through Priceline for two queens but they given me a king bed instead. Thank goodness my friends backed out but I enjoyed every minute of it! My shower was huge and they had a tv in it! The staff was...
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Thank you for taking the time to post a review of our facility and for the kind words about our product. My apologies that you did not receive the room type you requested and concerning the wait at check-out, but I am very glad to hear that you enjoyed your stay. We look forward to your return visit and hope...
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Stayed here for 1 night (with husband and 2 kids)... nice rooms with balconies overlooking the pool. Pool was nice and very spacious, rooms very nice with huge bathroom counter soaker tub/shower combo. Comfortable beds... right on the beach. Also smokey in the casino but so are all the MS Gulf Coast casinos. Check it out!!
Thank you for your recent review of our property and for detailing the characteristics of our property that were most notable. We appreciate all feedback both positive and negative, but it is most helpful when a reviewer actually lists the specific aspects that they enjoyed or disliked as you did. We are certainly glad that your family enjoyed your trip....
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Book internet special for trip. Thought we would try Treasure Bay. The room rate was $79.00 so I booked online. Did not recieve confirmation number so I called hotel to confirm the reservation. The lady was polite and said you do know that the rooms are in the back of the hotel, not facing the ocean view? Since I had...
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Thank you for your recent appraisal of our property. Please accept my sincere apologies for your discomfort with your accommodations. We do offer a lower rate for our motel units because they are not as convenient to access as our tower rooms. As to your claim of safety, we have not had such an issue with any of the motel...
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Stayed at Treasure bay for 2 nights, love this hotel, this is our second stay there. We enjoyed last year also, but this year was even better, rooms seem to have been renovated. Flat screen tvs, tv in the bathroom, room service was very fast. Casino even payed out better this time. Room was very clean, we had a balcony...
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Thank you for your recent review of our property and thank you for the kind remarks. From reading your review it appears you had an enjoyable trip. The staff and I are happy that we could provide a suitable setting for good times and fellowship with your family and friends. We look forward to your future visits.
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Last year first week in April, my aunt and I stayed at your hotel for an entire week. We had a wonderful experience. The room and bathroom were very clean. We loved the balcony with the view. The resturants were very good, and the prices were very resonable. We loved
everything about your hotel, restaurants, casinos. We loved it so...
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Thank you for your recent review of our property. We certainly appreciate all the kind remarks. Hopefully you will also enjoy your trip planned for March; we would love for you to grace us with an honest review of our property. Generally all offers for hotel discounts and complimentary rooms are sent via postal mail and based on rated slot...
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