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Treasure Bay Casino and Hotel

3.5 of 5 1980 Beach Blvd, Biloxi, MS 39531
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Treasure Bay Casino and Hotel
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Treasure Bay Casino and Hotel
Treasure Bay Casino and Hotel
Treasure Bay Casino and Hotel
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388 reviews from our community

Traveler rating
    142
    106
    53
    43
    44
See reviews for
68
156
13
13
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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custer, MI
Top Contributor
141 reviews 141 reviews
50 hotel reviews
53 helpful votes 53 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Ok- the 3 reviews in one. The hotel- we had room 424, Right above the loading dock for the kitchen. All during the night there was something lose that was "tang,tang,tang" all night long. Then at 5:00 in the morning the kitchen crew sounded like a bunch of fish mongers. no sleep and a 12 hour drive-not happy. The casino-well... More 

Was this review helpful? Yes 1
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thanks for letting us know about your experience. It is very unfortunate that your accommodations did not meet your expectations. Our Front Desk is open 24 hours and can usually rectify these types of issues when they are made aware. If you'd like to discuss your experience in depth, please email me at guestservices@treasurebay.com. More 

Senoia, Georgia
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This was my second stay here. The rooms are good and also the bathrooms are clean and somewhat modern. After that. Treasure bay is on the cheap. The staff needs to work on how to be more positive about who they work for. While playing slots me and my friend had played for thirty minutes before we could ever get... More 

Was this review helpful? Yes 2
Maryland
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The staff is nice and accommodating. Great table limits and big enough to still have fun. Loved the fried chicken at buffet! Well worth the nominal fee they charge. Mississippi much friendlier than NOLA, very obvious when you compare.

Was this review helpful? Yes 2
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thanks for your kind words. We hope ya'll will be back very soon! More 

Soddy Daisy, TN
1 review
2 of 5 stars Reviewed 4 weeks ago

The casino could be a competitive and successful gaming destination if the dealers were replaced or would just wake up! Never witnessed a worse example of casino dealers and the pit supervisors have no control of the floor. What a waste! Could be really fun place to go. Only reason I didn't give a terrible is Marissa and Gemma, only... More 

Was this review helpful? Yes
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thanks for taking a moment to let us know how we're doing. I'll pass your concerns on to the management in that area, and if you'd like to discuss your experience further please contact me at guestservices@treasurebay.com More 

Mobile, Alabama
Contributor
13 reviews 13 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed December 18, 2014

Great Experience! The staff was very friendly and helpful. We go about once every 2-3 months and the bartenders always remember us by name! The food and the buffet and all night grill was AMAZING! Slots and accommodations were fantastic! Huge walk in showers, very comfortable beds, and a great price! We will stay here every time!

Was this review helpful? Yes 2
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thanks for the review!!! Guest service is our passion, and we're happy that we've succeeded with you. More 

BEAVERTON
Senior Contributor
44 reviews 44 reviews
12 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed December 16, 2014

Forget about their buffet: simply stated it's camp food as I remember it from my girl guide camps of my youth. Yes, they have crabs. Sometimes they are on, sometimes they are off. I like to try a variety of food and the majority here is: "are you kidding me, I would never eat that food at home let alone... More 

Was this review helpful? Yes 2
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thanks for your review. We're pleased that you found The Den; we're quite proud of it, and it is a popular place among locals. We hope you'll return and try some of our other restaurants (CQ, blu, Agua) in the future. More 

Kansas City, Missouri
2 reviews
5 of 5 stars Reviewed December 9, 2014

I stayed this past weekend and couldn't believe just how nice the staff are - especially in slots. I ran into Gail who helped me find a comfortable slot stool, Marilyn in slots who always smiles, Michael in beverage, Hugh one of the most helpful managers, Mike in slots who was super nice and Gabby in the cage...what a nice... More 

Was this review helpful? Yes
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

We're so pleased you had such a great experience! I'll be certain to pass this on to everyone so those who you mentioned will get recognized for a job well done. More 

Cumming,GA
Top Contributor
50 reviews 50 reviews
22 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed December 7, 2014

We have stayed here several time before. We were always given a room in the main tower, This time we were given a room in one of the wings. The rooms in the tower are above average the ones in the wing by the pool are average or just below average.When I checked in they said I had requested a... More 

Was this review helpful? Yes 1
Matthew U, Guest Relations Manager at Treasure Bay Casino and Hotel, responded to this review

Thank you for taking a moment to review your experience with us. It is very unfortunate that your requested room type did not meet your expectations. We do our very best to accommodate all requests, but unfortunately we cannot guarantee a room type. I'm sorry to read that because of this one experience you will not be back, however if... More 

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 15, 2014

The staff working in the Casino Cashier Office is very rude. We are staying here this weekend and so far the Friday night staff and the Saturday morning staff have been extremely rude. The waitresses are friendly but the other rude people over ride the experience.

Was this review helpful? Yes 1
Ryan M, Director at Treasure Bay Casino and Hotel, responded to this review

Hi, thanks for leaving a response. We would like to hear more about your experience with our staff - and use it as a learning opportunity! We pride ourselves on our guest service, and occasionally we fall short. Would you please write me directly at rmeister@treasurebay.com and give me more details? More 

Bartow, Florida, United States
1 review
2 of 5 stars Reviewed November 12, 2014

We recently visited and stayed at the Hotel. The room was above what we expected for the price. The over all hotel was very clean, and the staff personnel were very friendly. If you plan on staying the night you had better bring ear plugs. There had to be at least 4 trains during the night passing the hotel blowing... More 

Was this review helpful? Yes
Ryan M, Director at Treasure Bay Casino and Hotel, responded to this review

Robert, sorry to hear about your rough night of sleep. The train tracks run east/west all the way up and down the coast (from Ocean Springs to Bay St. Louis) and run sporadically - unfortunately we can't control them! We are happy to accommodate room moves for sensitive sleepers if available - just let us know. More 

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Additional Information about Treasure Bay Casino and Hotel

Address: 1980 Beach Blvd, Biloxi, MS 39531
Location: United States > Mississippi > Biloxi
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Treasure Bay Casino and Hotel 3.5*
Number of rooms: 202
Reservation Options:
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Also Known As:
Treasure Bay Hotel Biloxi
Treasure Bay Biloxi
Biloxi Treasure Bay Hotel
Hotel Style:
#6 Casino Hotel in Biloxi
#7 On the Beach Hotel in Biloxi

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