we booked a weekend trip at best western plus in cypress creek, the place was recommended by our neighbor, room was very spacious and clean,and i was happy that my daughter like how the room was very clean...she is very peaky??? i guess like her mother.. about breakfast was pretty good, a lot of variety to choose from and its...
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My husband and I stayed here for a short weekend getaway for my birthday. Let's just say there was no 'Happy Birthday' for me! When I first arrived the front desk did not seem interested in checking my in. When I went into the first room the air conditioning was broken. I went back to the front desk and they...
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This hotel could have not have won any awards lately. It is tired and in need of an update. Scratched chipped furniture, scuffed walls show lack of care by management. The breakfast room was a disgrace...again cabinets scratched, minimal food offered, garbage on the floor, generally unappealing! The attendant did not seem to notice that there was garbage on the...
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Thank you for your review on Best Western PLUS Cypress Creek. We apologize that your stay was not fully satisfying. We have recently upgraded our carpet, mattresses, soft goods, and amenities to provide for more services at our property. We are moving to the next phase of capital improvement with our case goods. For the breakfast, we follow the Best...
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We stopped here while driving between locations. It was after midnight, raining, and we were looking for a place to get a few hours sleep and shower before finishing our drive back to the airport in a neighboring state to fly home. We had stayed in a different BW a few nights prior for the same price as this one,...
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Hello and thank you for your review. I offer my apologies that you were not satisfied with your recent stay at our award-winning property. We will look into the comments you stated to continue improving our methods of cleaning. We do not offer hourly room rental, so the rate was the nightly rate. We wish you would have told us...
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Extra clean facility - very comffy beds although don't like the new postage stamp sized pillows a lot of the hotels are using now - hot breakfast was plentiful and yummy
Hello and thank you for your review! We are very happy that you enjoyed your stay at Best Western PLUS Cypress Creek. Our apologies that you were not satisfied with the size of the pillows, they are custom designed for the BW franchise. I am pleased to know everything else was to your liking! We sincerely look forward to having...
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We stayed there for two nights beginning of February and really enjoyed our stay. The lady at the reception in the afternoon was very helpful in giving us directions and advice on a tour. We had a nice clean and comfortable room. The pool was closed due to cold weather and unfortunately the area was locked. Still I managed to...
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We are truly happy that you enjoyed your stay with BW PLUS Cypress Creek. Thank you for your review and the wonderful compliments on our team. We truly appreciate it and hope to see you again in the future!
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Upon my check in the staff was very helpful and friendly. The cleanliness of the lobby and breakfast area was very well kept. The room was average and we took average of the pool area and met some nice travelers there. I observed security cameras which made me think they prided theirself in property management. Overall I have no negitive...
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Hello and Thank you for your review on Best Western PLUS Cypress Creek. We are delighted that you enjoyed your stay. We look forward to having you stay with us again in the future!
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We stayed here 2 nites, on our way to Kissimmee, Fl. Would stay again. It is not on
casino strip but off Hwy. 10. The room was nice, the gentleman at the desk when we
checked in & out was very friendly. Not too impressed with the breakfast set up, but
it was ok. It is amongst a few other...
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Hi and thank you for your review of BW PLUS Cypress Creek, we really appreciate it. We are also very happy that you enjoyed your stay. Our breakfast is mandated by BWI Corporate, and we try to offer nice hot items like fresh waffles, sausage, eggs. We will try to do a better job of setting them all up as...
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Beds were incredibly uncomfortable and hard to sleep in. Hot breakfast comprised of reformed eggs and mystery sausage. Disappointed.
Thank you for your review. We apologize that you were not satisfied with our bed or breakfast. It is most important to us that our guests are happy, and we appreciate the feedback so we can improve. We upgraded our bedding to Sealy Plush Mattresses and make sure to turn them regularly to give them longer life. Regarding the breakfast,...
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We stayed one night on our way to Orlando. The room was clean, adequate for our family of 4. There are fridge, microwave, coffee maker and a safe deposit box in the room. Price wise is very reasonable.
Thank you for taking the time to review us. We are very happy that you were satisfied with your stay and look forward to seeing you again in the future!
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