When we arrived at the check in there was a queue which moved pretty quickly so it only took about 15 minutes . The staff were efficient and answered any questions I had. The earlier reviews said there was no tea and coffee making facilities in the rooms but when we got to ours we had them so that was... more

service was verry good at every level except for buffet servers at dessert @ meat carving. beds very good. slots more fun than last trip. also have increased the # for more vaviety. also we had a coffee maker in the room ......... big plus more

Visited hotel for promotion with mom. Valet was great check into hotel also great. Room on the 8th floor had a great view but was smokey, very smokey. Comps were good, hotel employees were excellent and casino personnel were great also. SLOTS WERE EXTREMELY TIGHT!!!!! Loved the stay but gambling at this place was a definite chore. Will go back... more

I enjoyed my stay at the Grand so much that I drove the 7 hours to get there the very next week. The staff, including my host Cristin, Amie Jo in VIP services. pit bosses, dealers, wait staff and every employee I encountered were exceptionally helpful, professional, friendly and accommodating. The rooms are comfortable and clean. I look forward to... more

From check in to checking out hotel staff were very friendly and professional. Would stay here again without adoubt. Bed and pillows were comfortable. Room was clean. When we had an issue staff took care of it asap and to our statisfaction. Buffet was good. Make sure you try the gumbo at Mary Mahoney's it is to die for. more

The initial plan to stay in Biloxi and drive over to New Orleans a day or two. When we got to the Grand and played a while, we forgot about trying New Orleans, as it was so good. Buffet was very good, though not very extensive. The people and staff were wonderful. The rooms were very nice. I usually don't... more

All the casinos in Biloxi seem good. The Grand was very comfortable. Give it an "A" more

My husband and I were in Biloxi on business and got a great deal on a room at Grand Biloxi Casino & Hotel. We don't gamble (except for on his business!) so we can't really address anything other than the room and check-in. The service at check-in was excellent & quick, very friendly. Our eleventh floor room had a terrific... more

We've stayed at the Grand several times over the past year and every visit has been above expectations. We just returned there on Oct. 9-11 and again it was a great stay. The rooms are clean and the beds are really comfortable with a pillowtop mattress. They have added coffee makers in all the rooms which is a big plus... more