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Hollywood Casino & Hotel Gulf Coast

3.0 of 5 711 Hollywood Boulevard, Bay Saint Louis, MS 39529
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Hollywood Casino & Hotel Gulf Coast
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Hollywood Casino & Hotel Gulf Coast
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151 reviews from our community

Traveler rating
    39
    43
    31
    16
    22
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34
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26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (39)
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New Orleans, Louisiana
2 reviews
3 of 5 stars Reviewed 1 week ago

I had been a loyal patron for about two years, earning the Executive Producers level and being assigned a host. Even though I attended many events where I dealt with my host, most times she did not even acknowledge that I was there, literally standing right next to me or handing me items etc, and just a smile and generic... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First and Foremost I would like to Apologize for your most recent experience. I have contacted the appropriate Managers that oversee the department as to where your issues are coming from. We are working diligently to correct the issues and want all of our Guests to have a Great Experience! Please understand that we sincerely appreciate you reaching out to... More 

Atlanta, Georgia
Contributor
15 reviews 15 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A cousin was suffering midwinter doldrums and the usual jaunt to St Simons for an extended weekend of bridge seemed an inadequate tonic so we decided to go farther afield and drive to gulf and dabble in gambling a bit while having a change of seen. The afflicted cousin had enjoyed traveling to Las Vegas back in its heyday but... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Wow! Thank you so much for the more than better review on Trip Advisor. I can appreciate the fact that you let us know about every experience you endeavored while you were here at our Casino/Hotel. I will definitely share this with the rest of the TEAM here that made it all happen. I am glad you enjoyed yourself while... More 

Rockledge, Florida
Reviewer
4 reviews 4 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Was disappointed to learn this hotel/casino didn't offer a breakfast buffet any day of the week (expensive, seemingly nuke-cooked breakfast available in small eatery on casino floor). Buffet only offered lunch and dinner and both were pricey given the fare. No late night buffet, either, even on weekends. Best part of the buffet was the unusual variety of sugar free... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for leaving a review on Trip Advisor! We certainly appreciate any and all feedback. I am sorry that you did not find our breakfast choices up to standard. I apologize and will also let the appropriate person know. Thank you again for letting us know how we are doing. Warm Regards, Charla More 

Franklin, TN, United States
Senior Contributor
28 reviews 28 reviews
5 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

On our way back to Tennessee from Biloxi, we stayed the night at Hollywood Casino in Bay St. Louis. The hotel was really nice, clean and comfy. The casino was pretty big and a great selection of games. There are several places to get a bite to eat. Overall, a really nice stay without the hustle and bustle of the... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the Awesome review on Trip Advisor! we certainly appreciate the time you took to do this. I will definitely pass this on to the respective departments that make it all happen!! Sincerely, Charla More 

Monee, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

Was down on business in the area and stayed there one night. Hotel staff was friendly, room clean and quiet, bed comfortable. I am not much of a gambler but did donate some money to the slot Gods. They Had a King cake for sale in the coffee shop which I bought to take home. If I am in area... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the Awesome review on Trip Advisor! We certainly appreciate any feedback we can get. We are glad you enjoyed your time while here on business and glad to see you enjoyed the slots! We do hope to see you soon! Thank you, Charla Fontenot More 

New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 15, 2015

We go to Hollywood quite often, always an enjoyable stay. Buffet is decent, rooms are nice. That said, had a run in with roulette dealer "Paul," he was a complete jerk to my girlfriend demanding an ID when we sat down. Never mind we had been there for 2 days already, had shown ID upon entrance and she already had... More 

Was this review helpful? Yes 1
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for letting us know how we did, I appreciate you taking the time to review us on Trip Advisor. I will definitely pass this information on to our Tables Manager so they can correct the issue. We value what all of our guests have to say so thank you!! Warm Regards, Charla Fontenot More 

Senior Contributor
40 reviews 40 reviews
17 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed January 1, 2015

I am writing another review because we really like this hotel and casino. We are in our mid sixties, travel a lot and like to play slots. We live in Floida and drive to TX three times a year. This hotel is half way. We think this hotel is excellent in price, quality and service. We usually win a little... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for such a Great Review! We take great pride in what our guests have to say about us and want all of our guests to enjoy their time when they are here with us. We try very hard to ensure all of our guests are happy and taken care of. Please let us know if we can do... More 

Covington, Louisiana
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed December 13, 2014

My husband and I have been going to this casino since the day it opened as Casino Magic. We have a special needs son with down syndrome who is now 18. This is the only form of family entertainment we have as we take him everywhere we go. My husband and I take turns gambling, myself at night, and he... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First, I want to apologize for not being able to get a room over New Years. I would like to reach out to you directly so I can find out what happened. We truly value what each of our Patrons have to say about us and I would like the opportunity to make things right. Please reach out to me... More 

Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 5, 2014

We stayed on Wednesday night before Thanksgiving. The room was spacious enough and clean, no smoke smell. We had to call the front desk for toiletries, which were promptly delivered by a very courteous young man. All things considered, our stay was nice and without incident, but it really was maybe just ever-so-slightly better than one would/should expect at a... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

We are glad to see you enjoyed your stay while you were through the Holidays. We appreciate the feedback and comments, I will definitely share the comments with our staff so everyone can see how we are doing. Thank you for taking the time out of your day to do this, we appreciate it. Warm Regards, Charla Fontenot More 

Idaho Falls, Idaho, USA
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed December 2, 2014

The Hollywood Casino in Bay St Louis, MIssissippi is average. The hotel is hidden and you have to drive a bit off the beaten path to find it. Everything about the Casinonis average. The rooms, the food, etc. The service was actually prertt good however. Not sure I would stay at this location again.

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for leaving a review on Trip Advisor, I wish we could have made your stay more enjoyable. I apologize that we fell short in providing you with a Great Experience. I would really like to contact you directly to see what we can do to improve our Casino/Hotel. We truly care what our guests have to say about... More 

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Additional Information about Hollywood Casino & Hotel Gulf Coast

Address: 711 Hollywood Boulevard, Bay Saint Louis, MS 39529
Location: United States > Mississippi > Bay Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino & Hotel Gulf Coast 3*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis

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