We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Hollywood Casino & Hotel Gulf Coast

3.0 of 5
711 Hollywood Boulevard, Bay Saint Louis, MS 39529
Hotel amenities
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hollywood Casino & Hotel Gulf Coast
Professional photos View all
Browse nearby
Hollywood Casino & Hotel Gulf Coast
Write a Review

157 reviews from our community

Traveler rating
    41
    45
    32
    16
    23
See reviews for
34
46
8
26
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (46)
  • Jun-Aug only
    (52)
  • Sep-Nov only
    (31)
  • Dec-Feb only
    (28)
All months
Boutte, Louisiana
Top Contributor
55 reviews 55 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room we had was simple. I wish there was a fridge and microwave. Like other reviews that I read...the water was brownish and when I took a shower it felt slimy. The brown water isn't just at the hotel but the general area of Bay St. Louis from what I could tell. Very nice pool/hot tub/lazy river. Excellent buffets... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for your review on Trip Advisor. We really appreciate you letting us know how we are doing. Going forward, future reference of course, we do have refrigerators in all rooms but not microwaves... If you just let the FD know at check in we will gladly take care of that for you. We are very glad to see... More 

Mandeville, Louisiana
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I was very displeased with my first experience at the Hollywood Casino. The check in service was horrible, the deposit fee literally was changed from $50 to $100, but nobody told me that it would change prior to when I booked it. So, beware the deposit doubled! They do not tell you that when you book your stay. First off,... More 

Was this review helpful? Yes 2
Charla F, General Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First of all, I would like to apologize for our short comings of your visit to our Hotel and Casino. With the combination of the deposit, Guest Service, Pool area, etc. I would like to talk to you more in depth about your visit. If you could please contact me at charla.fontenot@pngaming.com or 228.469.2100 ext 4897 I hope to hear... More 

Calgary, Canada
Contributor
15 reviews 15 reviews
10 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I like the fact that this place is off the beaten path in a smaller area. The landscaping and drive up to the hotel was very well kept and did actually somewhat resemble a southern California landscape with all the palm trees. The room was clean, modern feeling, fairly quiet, and had a great view of the water. It had... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for your review on Trip Advisor! We really appreciate that you took time out of your day to do so. We know and understand your time is valuable, so again Thank You! We do hope you come back to visit us this summer, come check out our Brand New Cabanas! Hope to see you soon! Hospitably, Charla Fontenot... More 

lacavaj
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We enjoyed our stay at the Hollywood Casino from the time we checked in until we departed everyone was excellent I have been a member there since before Katrina and one of the first back after the Hurricaine. My host Gary is excellent he always try to accommodate me and my request, all the host are very nice and try... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the Awesome review on Trip Advisor! We certainly appreciate it! We are very pleased to see you enjoyed your stay and took advantage of our awesome buffet! Please come back and see us soon! Best, Charla Fontenot Hotel Manager More 

Springfield, Missouri
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We have we been coming to this facility off and on for 20 years. Beginning when it was Isle Of Capri (pre-Katrina) and it had always been our favorite RV park on the Gulf Coast!! After Katrina, the RV park apparently became secondary to the management. No more office staff, no more office. You have to go up to the... More 

Was this review helpful? Yes 1
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for rating us on Trip Advisor. We appreciate any and all feedback we can get. Its with guests like you that let us know their suggestions and feedback of what is working and what isn't working. We value and appreciate that! I will definitely take everything into consideration and again, Thank you for taking the time out of... More 

Jonesborough
Top Contributor
105 reviews 105 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed March 10, 2015

Excellent value; we are not gamblers so the smoke coming into the hotel and casino bothered us a bit, but our room on the 10th floor had no smoky odors to deal with. The wifi was down more than up which was frustrating. Our view of the back bay was nice though we were there on a very rainy week.... More 

Was this review helpful? Yes 1
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the nice review on Trip Advisor, we certainly appreciate the feedback and comments. We hope to see you again soon. Warm Regards, Charla Fontenot Hotel Manager More 

New Orleans, Louisiana
2 reviews
3 of 5 stars Reviewed February 18, 2015

I had been a loyal patron for about two years, earning the Executive Producers level and being assigned a host. Even though I attended many events where I dealt with my host, most times she did not even acknowledge that I was there, literally standing right next to me or handing me items etc, and just a smile and generic... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First and Foremost I would like to Apologize for your most recent experience. I have contacted the appropriate Managers that oversee the department as to where your issues are coming from. We are working diligently to correct the issues and want all of our Guests to have a Great Experience! Please understand that we sincerely appreciate you reaching out to... More 

Atlanta, Georgia
Contributor
16 reviews 16 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 14, 2015

A cousin was suffering midwinter doldrums and the usual jaunt to St Simons for an extended weekend of bridge seemed an inadequate tonic so we decided to go farther afield and drive to gulf and dabble in gambling a bit while having a change of seen. The afflicted cousin had enjoyed traveling to Las Vegas back in its heyday but... More 

Was this review helpful? Yes 2
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Wow! Thank you so much for the more than better review on Trip Advisor. I can appreciate the fact that you let us know about every experience you endeavored while you were here at our Casino/Hotel. I will definitely share this with the rest of the TEAM here that made it all happen. I am glad you enjoyed yourself while... More 

Rockledge, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed February 7, 2015

Was disappointed to learn this hotel/casino didn't offer a breakfast buffet any day of the week (expensive, seemingly nuke-cooked breakfast available in small eatery on casino floor). Buffet only offered lunch and dinner and both were pricey given the fare. No late night buffet, either, even on weekends. Best part of the buffet was the unusual variety of sugar free... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for leaving a review on Trip Advisor! We certainly appreciate any and all feedback. I am sorry that you did not find our breakfast choices up to standard. I apologize and will also let the appropriate person know. Thank you again for letting us know how we are doing. Warm Regards, Charla More 

Franklin, TN, United States
Senior Contributor
30 reviews 30 reviews
6 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed February 6, 2015

On our way back to Tennessee from Biloxi, we stayed the night at Hollywood Casino in Bay St. Louis. The hotel was really nice, clean and comfy. The casino was pretty big and a great selection of games. There are several places to get a bite to eat. Overall, a really nice stay without the hustle and bustle of the... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the Awesome review on Trip Advisor! we certainly appreciate the time you took to do this. I will definitely pass this on to the respective departments that make it all happen!! Sincerely, Charla More 

Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (15)
Viewed
Room/suite (6)
Viewed
Hotel & grounds (2)
Viewed
View from room (1)
Viewed
Pool/beach area (1)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All management photos (13)
Viewed
Room/suite (2)
Viewed
Hotel & grounds (1)
Viewed
Dining (1)
Viewed
Pool/beach area (1)
Viewed
Other (8)
Hotels you might also like...
Check In Check Out
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question