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Hollywood Casino & Hotel Gulf Coast

711 Hollywood Boulevard, Bay Saint Louis, MS 39529
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1 room 1 adult
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Hollywood Casino & Hotel Gulf Coast
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189 Reviews from our TripAdvisor Community

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A TripAdvisor Member
4 of 5 stars Reviewed 2 weeks ago via mobile

We were driving through coming from a month in Florida. Needed a place to stay for the evening. We booked this place before reading reviews. I read reviews then panicked! Everyone complained of bad smoke smell. I have terrible asthma, so not a good mix. We went to see for ourselves..... We were pleasantly greeted by Monica at front desk.... More 

Helpful?
Thank A TripAdvisor Member
Saint Gabriel, Louisiana
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

1st time at the Hollywood Casino in Bay St. LOUIS. It was raining on the way there. Didn't want to go because of the rain. But enjoyed myself there. The grounds and inside was clean. Played quarter slots Enjoyed myself. TINA

Helpful?
1 Thank jacmar70776
Level Contributor
5 reviews
3 hotel reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Pros: clean and updated hotel accommodations with very comfortable bed. Friendly staff. Cons: Bogarts, steak and seafood restaurant was overpriced; but food was good. Biggest problem was with the dance floor or lack of one at all. It maybe accommodates 8 people. We were a group 13 and had to arrive one hour early just to get seating. Dancing with... More 

Helpful?
Thank dandcvaca
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for your review. We appreciate the feedback. I am glad to see you were happy with your hotel accommodations. I do want to apologize for the less than great experience you had with the entertainment. I will definitely let the appropriate department know so they can better prepare for their next event. Again, Thank you for taking the... More 

Houston, Texas
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

I would stay at this hotel again. This was a very nice clean hotel at a reasonable rate. Room was very clean and decors were excellent. Staff were very friendly and courteous. The only thing that I was a little skeptical about was a charge for resort fee of about $5.00 + tax per day. What's the fee for? Golf... More 

Helpful?
Thank Dragon U
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for the nice comments on your most recent stay with us. We value what our guests have to say, so Thank you!! In regard to the resort fee, this is a standard fee that covers the cost of internet, in room coffee, etc. As far as the $100 authorization on your credit card, this is to cover the... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 28, 2015 via mobile

Lost 170 $$ in less than a hour machines tight too tight. I m very upset and WILL NOT RETURN. Casino looked like a ghost town smdh. I am a black card holder a LA bergs VIP . Tested out a few games before I hit the black jack table but after getting screwed at slots I came up to... More 

Helpful?
1 Thank Jay T
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for taking the time to review us on Trip Advisor! I am happy to see you enjoyed your hotel accommodation's. I apologize the machines did not pay off as you had hoped, we don't have any control of when they hit or do not hit. I hope the experience was as you expected or better. If there is... More 

Travelers are raving about these Bay Saint Louis hotels

Baton Rouge, Louisiana
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 10, 2015 via mobile

We booked a room online, I called the same day to inquire about a refrigerator for the room for my husband's medication. I spoke with a nice gentleman and was assured a refrigerator would be made available. Upon entering room no refrigerator was present so I called the front desk only to be RUDELY informed that they were out and... More 

Helpful?
4 Thank dcsanchezrn
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

First and foremost, I want to apologize for the rude service you received when calling the Front Desk. This behavior is not condoned and will be addressed. I do want to apologize about the request for the refrigerator. This should not have been an issue if you requested it for medical reasons prior to your arrival. I am terribly sorry... More 

NC
Level Contributor
63 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed November 18, 2015

We paid a little over $50.00 plus tax per night during the week. Great price for what is offered. Clean rooms - bathrooms are a little dated. Casino was not crowded at all. There is a lot of smoking on the main casino floor and I am extremely sensitive to that, but the second floor offers slots with no smoking.... More 

Helpful?
Thank Janbo47
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for rating us on Trip Advisor. We certainly appreciate the feedback. We are glad to see that you enjoyed your stay. We do offer several other amenities at our property and invite you to try them out the next time you are here. We offer our Beautiful Spa at the Bay, Lovely Golf Course and our Lazy River... More 

Frankfort, Kentucky
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed October 31, 2015 via mobile

We stayed 5 nights in the hotel while visiting relatives in a nearby town. We got a great rate of $53/night which was quite the deal. The hotel room was on the corner, so we had a different layout than the typical hotel room, which we very much enjoyed. The bed was very comfortable with nice linens--good sleep! We also... More 

Helpful?
1 Thank Greta527
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you for taking the time to review us on Trip Advisor, we value the feedback we can get from all of our guests. We are glad to see that you enjoyed your time and are working on a better ventilation system for our property. Its through guests like you that help us better our property and WE CANT SAY... More 

Slidell, Louisiana
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed October 20, 2015

Charla Fontenot at Hollywood Casino Hotels provided help for special request made for our room for our stay. Every Email was answered promptly and Charla went far beyond a 5 STAR rating when it came to helping me surprise my wife with a Luxury Suite decorated in rose petals for her 40th birthday. I highly recommend Charla if you want... More 

Helpful?
2 Thank John F
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you again John, for the Great compliments! We are Thrilled that you enjoyed your special get away and hope to see you again soon. We are very Happy that we could celebrate the special day with you and your wife! See you soon!! Charla More 

Charleston, West Virginia
Level Contributor
28 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed September 17, 2015

I traveled to this hotel for a professional meeting, being neither a gambler nor a smoker. I read some reviews that suggested surly staff, the smell of smoke everywhere, even in non smoking rooms, grounds that were ill kept and rooms that were shabby and poorly appointed. Also noted that one's clothes and luggage would smell like smoke for days... More 

Helpful?
3 Thank John L
Charla F, Manager at Hollywood Casino & Hotel Gulf Coast, responded to this review

Thank you so much for the WONDERFUL review. We truly appreciate it. I will definitely share this with all of the TEAM that makes it happen here. We take great pride in what we do and how are guests feel when they are here, "home away from home" its very important to us that all of our guests experience the... More 

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