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Hollywood Casino GulfCoast

3.0 of 5 711 Hollywood Boulevard, Bay Saint Louis, MS 39529 (Formerly Hollywood Casino Bay St. Louis)
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Hollywood Casino GulfCoast
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Hollywood Casino GulfCoast
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144 reviews from our community

Traveler rating
    37
    41
    28
    16
    22
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34
39
7
25
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Covington, Louisiana
Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed 2 weeks ago

My husband and I have been going to this casino since the day it opened as Casino Magic. We have a special needs son with down syndrome who is now 18. This is the only form of family entertainment we have as we take him everywhere we go. My husband and I take turns gambling, myself at night, and he... More 

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Baton Rouge, Louisiana
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago

We stayed on Wednesday night before Thanksgiving. The room was spacious enough and clean, no smoke smell. We had to call the front desk for toiletries, which were promptly delivered by a very courteous young man. All things considered, our stay was nice and without incident, but it really was maybe just ever-so-slightly better than one would/should expect at a... More 

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Idaho Falls, Idaho, USA
Senior Contributor
28 reviews 28 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hollywood Casino in Bay St Louis, MIssissippi is average. The hotel is hidden and you have to drive a bit off the beaten path to find it. Everything about the Casinonis average. The rooms, the food, etc. The service was actually prertt good however. Not sure I would stay at this location again.

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Columbus, Ohio
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 20, 2014

We just got back from a 5 day gambling spree and will DEFINITELY be heading back! We don't enjoy large, noisy, glitzy casino resorts and having to walk "forever"to get from one side of the facility to the other. That is why up until now most of our blackjack trips have been 4-5 times a year on cruise ships. We... More 

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Maryland
Top Contributor
54 reviews 54 reviews
10 hotel reviews
43 helpful votes 43 helpful votes
1 of 5 stars Reviewed November 3, 2014

On arrival the hotel clerk was not helpful about the hotel all. We even had to ask where the elevators were to our room. For a non smoking room it stank of smoke.There was no coffee machine or microwave or fridge. The lazy river was ok until I saw a member of staff with a pool thermometer but of using... More 

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Charla F, Manager at Hollywood Casino GulfCoast, responded to this review

Thank you for posting your review on Trip Advisor. First, I want to apologize for your most recent stay here with us here at Hollywood. I am sorry we fell short of our service, that was definitely not our intentions. We do strive for excellence and our mission is to ensure our guests enjoy their time and our amenities. I... More 

Bella Vista, Arkansas
Contributor
12 reviews 12 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

The room was large and clean. We had coffeemaker in room; the bathroom was big and everything was clean. Didn't like the $50.00 deposit but the room rate was good. We would stay here again. Never used the "lazy river" pool but enjoyed the casino.

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Bay Saint Louis, Mississippi
1 review
1 of 5 stars Reviewed October 6, 2014

Horrible place to stay! They make you pay a deposit for the room then hold it for twenty days after telling you they will release your deposit after you check out! No refrigerator or microwave in rooms! If you want to watch a movie or listen to music on the TV you must pay extra! For tprice you pay its... More 

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Charla F, Manager at Hollywood Casino GulfCoast, responded to this review

Thank you for your feedback, we are sorry you encountered issues with our water and our service while you were here. I apologize for the issues with your CC and the authorization not falling off of your account when you were checked out. Unfortunately, sometimes their are cases where the bank, does not release the authorization as soon as we... More 

HARRISON, TN
Top Contributor
55 reviews 55 reviews
22 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed September 21, 2014

Room were large with a view and clean. It's an excellent place to spend a few days...enjoyed every minute of my stay there. Everything you need is there. A great buffet - not as expensive as some other hotels I've stayed in. Breakfast - outstanding. The only thing I didn't like is that fact that my room did not have... More 

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Charla F, Manager at Hollywood Casino GulfCoast, responded to this review

Thank you so much for your kind words. It truly is heartening to hear how we as a team were able to make your travel experience positive. We look forward to having you again on your future trips to the Mississippi Gulf Coast. Warm Regards, Charla Fontenot Hotel Manager More 

Woodbridge, Virginia
Top Contributor
50 reviews 50 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 19, 2014

This place was an oddity. The building and rooms are fairly new and well kept. Vacuuming (like most places I have stayed) could have been better. I arrived late at night and the check in was efficient. The bed and pillows were comfortable. My main concern about this place is the water quality. I filled the bathtub with water and... More 

Was this review helpful? Yes
Charla F, Manager at Hollywood Casino GulfCoast, responded to this review

I want to thank you so much for taking the time to review our hotel and for letting us know about the service that your received during your stay. Our goal is to ensure that you have an outstanding stay and we truly seem to have fallen short of this on your trip. I will personally ensure that your remarks... More 

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 12, 2014

This hotel was clean and comfortable, the pool was large but shallow and warm. Lazy river was nice but warm. We went in early September so that was rather expected. The best thing is there weren't many kids around. In fact there weren't many people at all, so we enjoyed the pool to ourselves. If you have young children and... More 

Was this review helpful? Yes 1
Charla F, Manager at Hollywood Casino GulfCoast, responded to this review

Thank you for taking the time to leave feedback on Trip Advisor! We certainly appreciate any and all feedback that we can get. We do hope to see you again... I will definitely bring your ideas up at our next meeting so we can address them and change things up a bit!! I am glad to see you enjoyed our... More 

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Additional Information about Hollywood Casino GulfCoast

Address: 711 Hollywood Boulevard, Bay Saint Louis, MS 39529 (Formerly Hollywood Casino Bay St. Louis)
Location: United States > Mississippi > Bay Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino GulfCoast 3*
Number of rooms: 291
Reservation Options:
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis

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