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All 4 Bay Saint Louis hotels

Hollywood Casino Bay St. Louis

3.0 of 5 Hotel   |   711 Hollywood Boulevard, Bay Saint Louis, MS 39529
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Hollywood Casino Bay St. Louis
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57%
Ranked #1 of 4 hotels in Bay Saint Louis
A recent review
3 of 5 stars reviewed 2 weeks ago
faith2932 Metairie, Louisiana
  • Reviews (124)
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124 people have reviewed this hotel

Traveler rating
    36
    33
    24
    13
    18
See reviews for
31
33
5
20
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • Any
English first
Louisiana
Top Contributor
95 reviews 95 reviews
10 hotel reviews
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed 2 weeks ago via mobile

I am going to do a separate review on the food because it was excellent! I was so disappointed in the hotel part of this casino. The check in lady latisha and darla were very nice at the from desk even tho we had a bad experience. We came at 1 to enjoy the lazy river, we were told we... More

Was this review helpful? Yes 2
Metairie, Louisiana
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Went to casino for 4th of July weekend the hotel did not have enough seats or umbrellas to accomodate everyone at the pool The lazy river is very small and to get to it with a cane and a walker was impossible we had to walk over a bridge to find a place to sit and could not with a... More

Was this review helpful? Yes 1
Luling, Louisiana, USA
Senior Contributor
35 reviews 35 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Hotel was very clean, friendly staff. We went because of all of the commercials for the new Lazy River. I have 2 kids (10 and 14) so they wanted to try it out. The lazy river was nice, kind of narrow so difficult to pass others, got really crowded at peak times. There are not nearly enough chairs or tables... More

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New Orleans, Louisiana
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The hotel room. It's really nice. The linens on the bed even have this super comfy faux down light blanket that's super soft. It's by far one of the nicest rooms I've stayed in for under $100 a night recently. We got a bay side room, which was a really beautiful view. The other options are facing the pool or... More

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Heidelberg
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
3 of 5 stars Reviewed June 23, 2014

I had a conference in town so me and my daughter stayed at the Hollywood Casino. Our rooms was not ready so we checked our bags in an waited. Then we notice that other people where being given rooms .So I asked if they had any rooms ready and was told not yet then I told her about my co... More

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Senior Contributor
21 reviews 21 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed June 12, 2014

My wife and I stayed at the Hollywood Casino from May 28th through June 1st. We were there for the Mississippi Law Enforcement Organization Agency motorcycle competition. The outside and grounds are beautiful to look at. We were giving a room on the 5th floor and were told it was a non-smoking room but it smelled musty and old smoke.... More

Was this review helpful? Yes 1
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 11, 2014

Really disappointed in the service. Changed the swimming policy 2 days before we arrived, after we had already reserved our stay back in April and made us buy a $15 wristband for a 1 1/2 yr old (our 5th guest, apparently only the first 4 were free after that changed the policy but we were not notified of that). Then... More

Was this review helpful? Yes 3
HllywdHotel, Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for contacting us to let you know of your frustrating stay. What you experienced is most definitely not up to the standards of Hollywood Casino. The Lazy River is a new endeavor for us and each day we continue to learn and make changes as we learn more about our operation. The change to the wrist band policy... More

Senior Reviewer
9 reviews 9 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 11, 2014

Upon arrival at 12:00pm we were told room wouldn't be available until 3. So we checked our bags and got a players card and gambled. After a while we decided to go and check on the room before 3 and they said they were ready. We wanted to rest a while before heading out so I pulled back the bed... More

Was this review helpful? Yes 3
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 10, 2014

Stayed one nite 2 rooms. Check in was not easy. First checked inand was advised to come back in 30 minutes room was not ready but i did receive pool card key which was very nice. After about 1 1/2 hours went to get my key and was told it was gonna be at least another hour. Tried to enjoy... More

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HllywdHotel, Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for letting us know of your concerns. The Lazy River is a new endeavor for us and each day we continue to learn and make changes as we learn more about our operation. We quickly realized that the popularity of the Lazy River far exceeding our staffing expectations and feel that we have rectified all issues we previously... More

Southeastern U.S.
Top Contributor
151 reviews 151 reviews
32 hotel reviews
92 helpful votes 92 helpful votes
4 of 5 stars Reviewed June 8, 2014

A group of us stayed here for business meetings recently. The check-in staff was friendly and the management was very responsive when we had folks checking in at different times, changing reservation names, etc. The rooms were clean and well-appointed. We enjoyed the buffet dinner special the first evening. Quite a few of us met at the bar for an... More

Was this review helpful? Yes 1
HllywdHotel, Manager at Hollywood Casino Bay St. Louis, responded to this review

I am so glad to hear that you enjoyed your time at Hollywood Casino Bay St. Louis! I hope the next time your group needs to meet, you are able to do so at Hollywood. Come again soon! Warm Regards, Jennifer Granger Director of Resort Operations More

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Additional Information about Hollywood Casino Bay St. Louis

Address: 711 Hollywood Boulevard, Bay Saint Louis, MS 39529
Location: United States > Mississippi > Bay Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino Bay St. Louis 3*
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis

27 photos of this hotel

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Amenities

Bar / Lounge Casino and Gambling Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Class
Number of rooms
291

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