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All 4 Bay Saint Louis hotels

Hollywood Casino Bay St. Louis

3.0 of 5 Hotel   |   711 Hollywood Boulevard, Bay Saint Louis, MS 39529
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Hollywood Casino Bay St. Louis
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Ranked #1 of 4 Hotels in Bay Saint Louis
A recent review
4 of 5 stars reviewed 4 days ago
patti r Bella Vista, Arkansas
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139 reviews from our community

Traveler rating
    37
    39
    26
    16
    21
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33
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Bella Vista, Arkansas
Contributor
12 reviews 12 reviews
10 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The room was large and clean. We had coffeemaker in room; the bathroom was big and everything was clean. Didn't like the $50.00 deposit but the room rate was good. We would stay here again. Never used the "lazy river" pool but enjoyed the casino.

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Bay Saint Louis, Mississippi
1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible place to stay! They make you pay a deposit for the room then hold it for twenty days after telling you they will release your deposit after you check out! No refrigerator or microwave in rooms! If you want to watch a movie or listen to music on the TV you must pay extra! For tprice you pay its... More

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Charla F, Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for your feedback, we are sorry you encountered issues with our water and our service while you were here. I apologize for the issues with your CC and the authorization not falling off of your account when you were checked out. Unfortunately, sometimes their are cases where the bank, does not release the authorization as soon as we... More

HARRISON, TN
Senior Contributor
49 reviews 49 reviews
18 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Room were large with a view and clean. It's an excellent place to spend a few days...enjoyed every minute of my stay there. Everything you need is there. A great buffet - not as expensive as some other hotels I've stayed in. Breakfast - outstanding. The only thing I didn't like is that fact that my room did not have... More

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Charla F, Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you so much for your kind words. It truly is heartening to hear how we as a team were able to make your travel experience positive. We look forward to having you again on your future trips to the Mississippi Gulf Coast. Warm Regards, Charla Fontenot Hotel Manager More

Woodbridge, Virginia
Senior Contributor
49 reviews 49 reviews
10 hotel reviews
20 helpful votes 20 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This place was an oddity. The building and rooms are fairly new and well kept. Vacuuming (like most places I have stayed) could have been better. I arrived late at night and the check in was efficient. The bed and pillows were comfortable. My main concern about this place is the water quality. I filled the bathtub with water and... More

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Charla F, Manager at Hollywood Casino Bay St. Louis, responded to this review

I want to thank you so much for taking the time to review our hotel and for letting us know about the service that your received during your stay. Our goal is to ensure that you have an outstanding stay and we truly seem to have fallen short of this on your trip. I will personally ensure that your remarks... More

New Orleans, Louisiana
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 12, 2014

This hotel was clean and comfortable, the pool was large but shallow and warm. Lazy river was nice but warm. We went in early September so that was rather expected. The best thing is there weren't many kids around. In fact there weren't many people at all, so we enjoyed the pool to ourselves. If you have young children and... More

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Charla F, Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for taking the time to leave feedback on Trip Advisor! We certainly appreciate any and all feedback that we can get. We do hope to see you again... I will definitely bring your ideas up at our next meeting so we can address them and change things up a bit!! I am glad to see you enjoyed our... More

LaPlace, Louisiana
1 review
4 of 5 stars Reviewed September 2, 2014

I booked a paid in advance online special and then was a bit worried about my choice after reading these reviews and having fraudulent charges to my account as an end result of my booking. I have to admit these reviews had me nervous. We arrived around 8pm on Sunday for our stay and could not find the hotel desk.... More

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Charla F, Front Office Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for taking the time to write a review about your stay here at Hollywood Bay St. Louis. We appreciate you giving us the opportunity at serving you. I was disappointed to see that no one was at the desk at the time of check in, I will definitely address this. Again, Thank you for staying with us and... More

Colorado Springs
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed August 28, 2014

Fairly typical casino room. Nothing that would bring you back unlkess you like to be near the slots and/or gambling tables. Poor selection of channels on the television. Cardio machines in the fitness center looked like throwbacks to the old Soviet Union. Almost Like torture to use them. The rest of the fitness center was well maintained and more than... More

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Charla F, Front Office Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for your review on Trip Advisor, we do appreciate the feedback. I do apologize that our fitness equipment was not what up to your standard. We do take pride in our property and this will definitely be a topic for discussion with the appropriate department. Again, Thank you for the feedback. Hospitably, Charla Fontenot More

Brandon, Mississippi
Top Contributor
71 reviews 71 reviews
13 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 27, 2014

We were satisfied with the $60 dollar rate. The problem is that it is a casino and the smell of cigarettes overwhelms you as you walk through the lobby. The food at the 2 restaurants is pricey and only average for taste.

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Charla F, Front Office Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for the informative review on Trip Advisor. We value what our guests have to say and wanted to thank you for information. We do hope to see you again soon!! Warm Regards, Charla Fontenot More

New Orleans, Louisiana
1 review
1 of 5 stars Reviewed August 19, 2014

the room was very poorly insulated you can hear everything in the other rooms and hallway .very noisy all the time, impossible to rest. the lazy river is not what it is portrayed to be, very small and crowded with a lot of unsupervised and badly behaved children. the amenities in the rooms are almost non existent not even hair... More

Was this review helpful? Yes
Charla F, Front Office Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for taking the time to share your experience with Trip Advisor. I apologize again that we did not provide the quality accommodations that we have become known for. I assure you that I have followed up with our team. Thank you again for your time and your review. Hospitably, Charla Fontenot More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

I have stayed at this hotel many times over the years and I have always enjoyed my stay and the staff has been very nice and helpful. I was just there for a one night stay on august 15th and was not happy with the service or my room. I made a reservation for a king non smoking room and... More

Was this review helpful? Yes 1
Charla F, Front Office Manager at Hollywood Casino Bay St. Louis, responded to this review

Thank you for your review on Trip Advisor! I want to apologize as you did not receive the room accomodations you requested at the time of booking. During the busy summer months, we do have several requests for certain rooms and room types, please let us know the next time you are coming in and we will see that we... More

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Additional Information about Hollywood Casino Bay St. Louis

Address: 711 Hollywood Boulevard, Bay Saint Louis, MS 39529
Location: United States > Mississippi > Bay Saint Louis
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hollywood Casino Bay St. Louis 3*
Number of rooms: 291
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Also Known As:
Hollywood Casino Bay St. Louis Hotel Bay Saint Louis
Hollywood Hotel Bay St Louis

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