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All 6 Woodbury hotels

Holiday Inn Express Woodbury

2.5 of 5 Motel   |   9840 Norma Lane, Woodbury, MN 55125
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Ranked #3 of 6 Hotels in Woodbury
A recent review
5 of 5 stars reviewed 6 days ago
Phil B Rio Rancho, New Mexico, United States
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46 reviews from our community

Traveler rating
    16
    15
    8
    6
    1
See reviews for
19
6
3
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
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English first
Rio Rancho, New Mexico, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Mrs. B, Baby B, and I stayed at this Holiday Inn and Suites last minute on the last day of our vacation through the Mid-west. It was getting late and we were looking for a place to stay, after calling a few places, we called this Holiday Inn and they had one remaining King bed room for us. The front... More

Was this review helpful? Yes
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for writing a review on your most recent visit at our hotel. I am delighted to hear we made such a memorable experience during your stay! We truly take pride of our service and staff and love to provide our guests a warm and welcoming place to visit! We hope you will visit us again soon!... More

Dickerson, Maryland
Top Contributor
131 reviews 131 reviews
24 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable hotel with a friendly staff; I was here for a one night business trip and was quite impressed. I'm a platinum level IHG customer, so was upgraded to a junior suite and able to check in early, which was quite nice since my afternoon meeting had been canceled. There are some fairly decent restaurants in the vicinity, but... More

Was this review helpful? Yes
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review on your recent stay at our hotel. I am delighted we were able to make your stay pleasant and enjoyable! I will share your kind comments with the rest of our staff. We hope to see you again soon! More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We have had wonderful experience with the entire staff at this facility. We have been back several times, as it is also pet friendly. We strongly recommend this for anyone traveling alone, with human or pet children, business or pleasure.

Was this review helpful? Yes
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your kind comments! I will share them with the rest of our staff. It's always nice to hear we made a guest's visit a pleasant and enjoyable one! We hope you visit us again soon! Stephanie Stewart, Guest Service Manager More

Monroe
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel several times when visiting the Twin Cities. We come in from Wisconsin usually late at night the hotel is convenient right off Interstate 94 before you get into the cities. Easy caccess to anything you would want to do in St. Paul, Minneapolis or suburbs. And they welcome dogs.

Was this review helpful? Yes
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review on your most recent stay at our hotel. I am glad to hear our hotel fit your needs exceptionally! We are grateful of our location and, many of us being pet lovers, are always happy to welcome our furry friends! We hope you will choose our hotel again in the future! Best Regards,... More

Brookings
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Staff required all guests to be out of all public areas by 11pm with doors secured. The front desk staff was a bit 'police minded' instead of customer friendly. Breakfast area was a complete cog at 9am. Not enough room for that many guests. No hot water on our first morning but returned the next. The cleaning staff started knocking... More

Was this review helpful? Yes 1
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review. We truly value our guest's feedback as it helps us identify areas in which we need to improve. I am sorry your recent stay with us did not meet your expectations. I will share your comments with the rest of our staff to ensure improvement. I hope this... More

Kansas City, MO
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 11, 2014

We just returned from a family reunion. All of us stayed here because the location is really great. Just a hop over to St. Paul. Woodbury is a pleasant suburb with several restaurants close by the hotel. This is a nicer-than-average HIExpress. We enjoyed having breakfast on the patio. A true surprise was the upgraded hair dryer in our room.... More

Was this review helpful? Yes
StewartS19, Front Office Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with us. I am glad to hear you enjoyed our service and amenities! I believe you will also be pleased to hear that soon, we will be renovating all of our public areas including the breakfast area and adding a new sitting/lounge area. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed August 6, 2014

The rooms were awesome with great views and newly re done with furniture :) breakfast was good with a pan cake machine that my kids enjoyed a lot but the pool area is small and very loud with more than a few kids playing in there I would still plan to stay here:)

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear Lindsay A, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our accommodations and breakfast, we regret that the pool was not... More

Wisconsin
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed June 27, 2014

We stayed at this hotel for three nights this past week. We have been trying to find a hotel in the Twin Cities that we could make our "go-to" hotel whenever we visit and we finally found it. Over the past few years we have stayed at ten or eleven different hotels in the Twin Cities and we have been... More

Was this review helpful? Yes 1
Fargo, North Dakota, United States
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 21, 2014

This was not my first time at this hotel but it's been about 3 years since I last stayed here. Wow. I like all the new changes to the hotel and rooms. The hotel looked very clean and welcoming. The beds were really comfortable. The best part was the staff. Kathi was so wonderful but all the staff were great... More

Was this review helpful? Yes 1
Plover
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 16, 2014

Great location to stop before hitting the downtown areas. Clean , and great staff. Holiday Inn Express has been a frequent stop for our family heading to St. Paul/ Mpls from the Wisconsin area! Hot breakfast included...nice eating area. Always appreciate the newspapers available at no cost!

Was this review helpful? Yes 2
Scott D, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear DianaG, Thank you so much for your wonderful comments regarding your stay. It is our pleasure that you have enjoyed all of our complimentary amenities so much. It is always very rewarding when our valued guests recognize our efforts, especially regarding cleanliness and service. I will make sure to share your comments with our team. You may be excited... More

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Additional Information about Holiday Inn Express Woodbury

Address: 9840 Norma Lane, Woodbury, MN 55125
Phone Number:
Location: United States > Minnesota > Woodbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Woodbury 2.5*
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Also Known As:
Holiday Inn Express Woodbury Hotel Woodbury
Holiday Inn Woodbury

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