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All 6 Woodbury hotels

Holiday Inn Express Woodbury

2.5 of 5 Motel   |   9840 Norma Lane, Woodbury, MN 55125
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Ranked #3 of 6 Hotels in Woodbury
A recent review
5 of 5 stars reviewed 6 days ago
Donna R
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50 reviews from our community

Traveler rating
    18
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    9
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    2
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19
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Madison, Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
1 of 5 stars Reviewed 3 days ago NEW

I am familiar with HIE and stay often. This is one I will certainly skip next time. The staff was friendly and the breakfast was as expected. The hotel itself is too close to the interstate and was loud all night. The hotel overall could use an update!

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Senior Contributor
30 reviews 30 reviews
21 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

This was an enjoyable stay. We had a great room - everything was new, fresh and clean. There was a nice TV with good reception, the WIFI was fast, and the window opened for fresh air. The bed was very comfortable.

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Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were in the Twin Cities for a concert in St Paul, and found this hotel's location, seconds off I94, to be incredibly convenient for our stay, and for our friends (who live in Stillwater) to pick us up. We had a two-room suite, which was perfectly comfortable. Companion nabbed the bedroom (with a "king" mattress that was oddly short... More

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Rio Rancho, New Mexico, United States
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 11, 2014

Mrs. B, Baby B, and I stayed at this Holiday Inn and Suites last minute on the last day of our vacation through the Mid-west. It was getting late and we were looking for a place to stay, after calling a few places, we called this Holiday Inn and they had one remaining King bed room for us. The front... More

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for writing a review on your most recent visit at our hotel. I am delighted to hear we made such a memorable experience during your stay! We truly take pride of our service and staff and love to provide our guests a warm and welcoming place to visit! We hope you will visit us again soon!... More

Dickerson, Maryland
Top Contributor
133 reviews 133 reviews
24 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed September 4, 2014

Very comfortable hotel with a friendly staff; I was here for a one night business trip and was quite impressed. I'm a platinum level IHG customer, so was upgraded to a junior suite and able to check in early, which was quite nice since my afternoon meeting had been canceled. There are some fairly decent restaurants in the vicinity, but... More

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review on your recent stay at our hotel. I am delighted we were able to make your stay pleasant and enjoyable! I will share your kind comments with the rest of our staff. We hope to see you again soon! More

Saint Paul, Minnesota
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 3, 2014

We have had wonderful experience with the entire staff at this facility. We have been back several times, as it is also pet friendly. We strongly recommend this for anyone traveling alone, with human or pet children, business or pleasure.

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your kind comments! I will share them with the rest of our staff. It's always nice to hear we made a guest's visit a pleasant and enjoyable one! We hope you visit us again soon! Stephanie Stewart, Guest Service Manager More

Monroe
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 2, 2014

We've stayed at this hotel several times when visiting the Twin Cities. We come in from Wisconsin usually late at night the hotel is convenient right off Interstate 94 before you get into the cities. Easy caccess to anything you would want to do in St. Paul, Minneapolis or suburbs. And they welcome dogs.

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review on your most recent stay at our hotel. I am glad to hear our hotel fit your needs exceptionally! We are grateful of our location and, many of us being pet lovers, are always happy to welcome our furry friends! We hope you will choose our hotel again in the future! Best Regards,... More

Brookings
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 17, 2014

Staff required all guests to be out of all public areas by 11pm with doors secured. The front desk staff was a bit 'police minded' instead of customer friendly. Breakfast area was a complete cog at 9am. Not enough room for that many guests. No hot water on our first morning but returned the next. The cleaning staff started knocking... More

Was this review helpful? Yes 1
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review. We truly value our guest's feedback as it helps us identify areas in which we need to improve. I am sorry your recent stay with us did not meet your expectations. I will share your comments with the rest of our staff to ensure improvement. I hope this... More

Kansas City, MO
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 11, 2014

We just returned from a family reunion. All of us stayed here because the location is really great. Just a hop over to St. Paul. Woodbury is a pleasant suburb with several restaurants close by the hotel. This is a nicer-than-average HIExpress. We enjoyed having breakfast on the patio. A true surprise was the upgraded hair dryer in our room.... More

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StewartS19, Front Office Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with us. I am glad to hear you enjoyed our service and amenities! I believe you will also be pleased to hear that soon, we will be renovating all of our public areas including the breakfast area and adding a new sitting/lounge area. We... More

2 reviews
3 of 5 stars Reviewed August 6, 2014

The rooms were awesome with great views and newly re done with furniture :) breakfast was good with a pan cake machine that my kids enjoyed a lot but the pool area is small and very loud with more than a few kids playing in there I would still plan to stay here:)

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IHGCare, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear Lindsay A, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our accommodations and breakfast, we regret that the pool was not... More

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Additional Information about Holiday Inn Express Woodbury

Address: 9840 Norma Lane, Woodbury, MN 55125
Phone Number:
Location: United States > Minnesota > Woodbury
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Woodbury 2.5*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Woodbury Hotel Woodbury
Holiday Inn Woodbury

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