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Holiday Inn Express Woodbury

Certificate of Excellence
2.5 of 5
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9840 Norma Lane, Woodbury, MN 55125
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Holiday Inn Express Woodbury
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Ranked #4 of 6 Hotels in Woodbury
Certificate of Excellence
A recent review
5 of 5 stars reviewed 5 days ago
990RogerR Liberty, Missouri
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60 Reviews from our TripAdvisor Community

Traveler rating
    23
    17
    12
    6
    2
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24
7
3
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liberty, Missouri
Level Contributor
67 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We, the grandparents, spent a great weekend here with our two adult children and their families -- total of four grandchildren five and under. Employees are friendly and helpful. Property was clean, and rooms were appropriately appointed. Despite the hotel being nearly at capacity, it was reasonably quiet for sleep. A very good choice especially for families.

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Fargo, ND
Level Contributor
188 reviews
83 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I didn't realize the hotel was remodeling or I might have gone elsewhere. That said, the employees were very friendly, my room was clean, and the bed was comfy. The first room I was checked into smelled of smoke but the lady behind the desk got me a new room ASAP. As I said, I wasn't keen on the remodeling... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear suzb_00, Thank you for providing feedback on your experience during your stay. We are glad to hear that you regarded our beds comfortable, rooms clean and staff friendly. On the other hand, please accept my sincere apology for the shortcomings you experienced during your stay regarding with the smell of smoke in the first room provided to you. We... More 

Saint Paul, Minnesota
Level Contributor
169 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed May 25, 2015

We needed to spend a night here since our power and water were out. The lobby was being worked on when we arrived ~ wallpapering. Check-in was easy. Our room was on the first floor and as we headed towards it, we passed the swimming pool as it was right next to the lobby. Our room was clean except that... More 

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StewartS19, Front Office Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review on our hotel. We truly appreciate our guest's feedback as it helps us identify any problems that need attention. I am sincerely sorry for your poor experience during your visit with us. It is with regret that some of our amenities are out of service during the renovations.... More 

Des Moines, Iowa
Level Contributor
100 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed here one night on return from vacation on the North Shore. This hotel was very typical to the Holiday Inn Express chain - nothing really remarkable either way. The room was clean, the bed was comfortable, the breakfast was so-so. The location here is pretty far out from the center of the Twin Cities area - about as far... More 

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New Ulm, Minnesota
2 reviews
5 of 5 stars Reviewed March 23, 2015

We stayed at this hotel for a wedding. I was visually crabby when walking into the hotel due to the fact I left my dress at home without realizing it. The hotel staff was way more friendly than I deserved while in my crabby town mood. She pointed us to a place we could buy a dress and was smiles... More 

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review. I'm glad to hear our staff was as accommodating as possible to make your stay pleasant and comfortable. We hope you visit us again soon! Stephanie Stewart Guest Services More 

Sparta, Wisconsin
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We stayed at this property as we have stayed here before. The accommodations were great. The front desk staff was cheerful, willing to help and shared all of the hotel information that we would need. The rooms were quiet and the hotel went very quiet at 10 PM despite many youth groups staying at the hotel. This is there policy... More 

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Chicago, Illinois
Level Contributor
258 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
4 of 5 stars Reviewed March 16, 2015

I was in Woodbury for one night again, and the HIE was great. Quiet and clean, the staff is very nice. I never have any worries when I stay here. My room was on the second floor and very quiet. It was a pleasant stay and the restaurant next door is very convenient. I heartily recommend the facility.

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Level Contributor
4 reviews
3 of 5 stars Reviewed December 15, 2014

I stayed one night. The pool is a little smaller than i'd like but the hotel itself was up to date and nice. The breakfast was decent and plenty of food for everyone. Unfortunately, the people above my room were extremely loud and they pounder on the floor for hours. It made the visit unpleasant. We left until 1 am... More 

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review on our hotel. Though I am glad to hear you enjoyed our service and amenities, I am sorry to hear the level of noise disturbed you during the evening and night. I will take note of this and share it with our team. We hope this does not... More 

Madison, Wisconsin
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Stayed one night and was very pleased with our stay. Received a friendly and welcoming greeting upon arrival and check in was quick & easy! Was given and upgrade to a king room without an upgrade in price - thank you! Room was clean and very comfortable. Shower was excellent - plenty of pressure & warmth! Breakfast was fine for... More 

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Southern Minnesota
Level Contributor
68 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed a couple nights on business and found everything about the hotel to be on or above par with HEI standards. All the staff were pleasant and Kathi was especially helpful at check-in. My room was very clean and quiet....a comfortable bed, nice bathroom amenities and a great shower. They served an exceptionally good breakfast with many choices to... More 

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54 photos of this hotel

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Pool/beach area (5)
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