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Holiday Inn Express Woodbury

Certificate of Excellence
2.5 of 5
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9840 Norma Lane, Woodbury, MN 55125
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Holiday Inn Express Woodbury
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Ranked #4 of 6 Hotels in Woodbury
Certificate of Excellence
A recent review
4 of 5 stars Reviewed March 25, 2015
Cyclone05 Des Moines, Iowa
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57 reviews from our community

Traveler rating
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    10
    6
    2
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22
7
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Des Moines, Iowa
Top Contributor
100 reviews 100 reviews
18 hotel reviews
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed March 25, 2015

Stayed here one night on return from vacation on the North Shore. This hotel was very typical to the Holiday Inn Express chain - nothing really remarkable either way. The room was clean, the bed was comfortable, the breakfast was so-so. The location here is pretty far out from the center of the Twin Cities area - about as far... More 

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New Ulm, Minnesota
2 reviews
5 of 5 stars Reviewed March 23, 2015

We stayed at this hotel for a wedding. I was visually crabby when walking into the hotel due to the fact I left my dress at home without realizing it. The hotel staff was way more friendly than I deserved while in my crabby town mood. She pointed us to a place we could buy a dress and was smiles... More 

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for your review. I'm glad to hear our staff was as accommodating as possible to make your stay pleasant and comfortable. We hope you visit us again soon! Stephanie Stewart Guest Services More 

Sparta, Wisconsin
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2015

We stayed at this property as we have stayed here before. The accommodations were great. The front desk staff was cheerful, willing to help and shared all of the hotel information that we would need. The rooms were quiet and the hotel went very quiet at 10 PM despite many youth groups staying at the hotel. This is there policy... More 

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Chicago, Illinois
Top Contributor
241 reviews 241 reviews
76 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed March 16, 2015

I was in Woodbury for one night again, and the HIE was great. Quiet and clean, the staff is very nice. I never have any worries when I stay here. My room was on the second floor and very quiet. It was a pleasant stay and the restaurant next door is very convenient. I heartily recommend the facility.

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Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 15, 2014

I stayed one night. The pool is a little smaller than i'd like but the hotel itself was up to date and nice. The breakfast was decent and plenty of food for everyone. Unfortunately, the people above my room were extremely loud and they pounder on the floor for hours. It made the visit unpleasant. We left until 1 am... More 

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review on our hotel. Though I am glad to hear you enjoyed our service and amenities, I am sorry to hear the level of noise disturbed you during the evening and night. I will take note of this and share it with our team. We hope this does not... More 

Madison, Wisconsin
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 10, 2014

Stayed one night and was very pleased with our stay. Received a friendly and welcoming greeting upon arrival and check in was quick & easy! Was given and upgrade to a king room without an upgrade in price - thank you! Room was clean and very comfortable. Shower was excellent - plenty of pressure & warmth! Breakfast was fine for... More 

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Southern Minnesota
Top Contributor
68 reviews 68 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed December 2, 2014

I stayed a couple nights on business and found everything about the hotel to be on or above par with HEI standards. All the staff were pleasant and Kathi was especially helpful at check-in. My room was very clean and quiet....a comfortable bed, nice bathroom amenities and a great shower. They served an exceptionally good breakfast with many choices to... More 

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Madison, Wisconsin
Contributor
16 reviews 16 reviews
14 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed October 20, 2014

I am familiar with HIE and stay often. This is one I will certainly skip next time. The staff was friendly and the breakfast was as expected. The hotel itself is too close to the interstate and was loud all night. The hotel overall could use an update!

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StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review. We truly value guest's feedback as it helps us find areas in need of improvement. I am sorry our hotel and location were not to your liking. I will share your comments with the rest of management to see what we can do to improve it. I hope... More 

Senior Contributor
34 reviews 34 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed October 17, 2014

This was an enjoyable stay. We had a great room - everything was new, fresh and clean. There was a nice TV with good reception, the WIFI was fast, and the window opened for fresh air. The bed was very comfortable.

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Madison, Wisconsin
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 13, 2014

We were in the Twin Cities for a concert in St Paul, and found this hotel's location, seconds off I94, to be incredibly convenient for our stay, and for our friends (who live in Stillwater) to pick us up. We had a two-room suite, which was perfectly comfortable. Companion nabbed the bedroom (with a "king" mattress that was oddly short... More 

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