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All 6 Woodbury hotels

Holiday Inn Express Woodbury

2.5 of 5 Motel   |   9840 Norma Lane, Woodbury, MN 55125
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Ranked #4 of 6 hotels in Woodbury
A recent review
4 of 5 stars reviewed 2 weeks ago
ksmms Kansas City, MO
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42 people have reviewed this hotel

Traveler rating
    12
    15
    8
    6
    1
See reviews for
16
6
3
10
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
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English first
Brookings
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Staff required all guests to be out of all public areas by 11pm with doors secured. The front desk staff was a bit 'police minded' instead of customer friendly. Breakfast area was a complete cog at 9am. Not enough room for that many guests. No hot water on our first morning but returned the next. The cleaning staff started knocking... More

Was this review helpful? Yes 1
StewartS19, Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to write this review. We truly value our guest's feedback as it helps us identify areas in which we need to improve. I am sorry your recent stay with us did not meet your expectations. I will share your comments with the rest of our staff to ensure improvement. I hope this... More

Kansas City, MO
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We just returned from a family reunion. All of us stayed here because the location is really great. Just a hop over to St. Paul. Woodbury is a pleasant suburb with several restaurants close by the hotel. This is a nicer-than-average HIExpress. We enjoyed having breakfast on the patio. A true surprise was the upgraded hair dryer in our room.... More

Was this review helpful? Yes
StewartS19, Front Office Manager at Holiday Inn Express Woodbury, responded to this review

Dear Guest, Thank you for taking the time to convey your comments regarding your recent experience with us. I am glad to hear you enjoyed our service and amenities! I believe you will also be pleased to hear that soon, we will be renovating all of our public areas including the breakfast area and adding a new sitting/lounge area. We... More

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 weeks ago

The rooms were awesome with great views and newly re done with furniture :) breakfast was good with a pan cake machine that my kids enjoyed a lot but the pool area is small and very loud with more than a few kids playing in there I would still plan to stay here:)

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear Lindsay A, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly work very hard to ensure our guests receive the very best service we can provide each and every day. Whilst we are pleased with your positive comments with our accommodations and breakfast, we regret that the pool was not... More

Wisconsin
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
35 helpful votes 35 helpful votes
5 of 5 stars Reviewed June 27, 2014

We stayed at this hotel for three nights this past week. We have been trying to find a hotel in the Twin Cities that we could make our "go-to" hotel whenever we visit and we finally found it. Over the past few years we have stayed at ten or eleven different hotels in the Twin Cities and we have been... More

Was this review helpful? Yes 1
Fargo, North Dakota, United States
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 21, 2014

This was not my first time at this hotel but it's been about 3 years since I last stayed here. Wow. I like all the new changes to the hotel and rooms. The hotel looked very clean and welcoming. The beds were really comfortable. The best part was the staff. Kathi was so wonderful but all the staff were great... More

Was this review helpful? Yes 1
Plover
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 16, 2014

Great location to stop before hitting the downtown areas. Clean , and great staff. Holiday Inn Express has been a frequent stop for our family heading to St. Paul/ Mpls from the Wisconsin area! Hot breakfast included...nice eating area. Always appreciate the newspapers available at no cost!

Was this review helpful? Yes 2
Scott D, Guest Relations Manager at Holiday Inn Express Woodbury, responded to this review

Dear DianaG, Thank you so much for your wonderful comments regarding your stay. It is our pleasure that you have enjoyed all of our complimentary amenities so much. It is always very rewarding when our valued guests recognize our efforts, especially regarding cleanliness and service. I will make sure to share your comments with our team. You may be excited... More

Top Contributor
66 reviews 66 reviews
35 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 6, 2014

Stayed here one night. Good location. Next to shopping and dining. If it wasn't so cold i would have walked to restaurant. Convenient store down the street. Quiet room. Very nice staff. Good breakfast bar.

Was this review helpful? Yes 2
IL
Top Contributor
168 reviews 168 reviews
71 hotel reviews
74 helpful votes 74 helpful votes
4 of 5 stars Reviewed December 5, 2013

Pretty convenient location near the interstate and plenty of restaurants and stores, for the most part room was clean. I would guess the hotel is still fairly new as most of the room appears that way. I'm not sure if I should be impressed by this HIE location, or if I just realize that so many other HIE hotels are... More

Was this review helpful? Yes 2
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 26, 2013

3rd time we've stayed there. We think of it as our convenient stop on our way to the twin cities. We've usually pulled in late at night with no reservations. Price is reasonable and location is safe and convenient. Breakfast is ok. Staff is polite.

Was this review helpful? Yes 2
Milwaukee, Wisconsin
Top Contributor
55 reviews 55 reviews
20 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 21, 2013

We booked this hotel as a layover stop on a trip. Late check in was flawless and we were met with a smiling friendly face upon our arrival. Room was clean and spacious. Breakfast was good and it was hot. Breakfast area was clean and the staff was attentive. Great value for the price.

Was this review helpful? Yes 1
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Additional Information about Holiday Inn Express Woodbury

Address: 9840 Norma Lane, Woodbury, MN 55125
Phone Number:
Location: United States > Minnesota > Woodbury
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Woodbury 2.5*
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Also Known As:
Holiday Inn Express Woodbury Hotel Woodbury
Holiday Inn Woodbury

44 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
Stay at the Holiday Inn Express Hotel and Suites St. Paul/Woodbury, fresh from a million dollar renovation. Enjoy our newly expanded Express Start breakfast area and business center. As a guest at Holiday Inn Express Hotel and Suites St. Paul/Woodbury, we have thought of everything to make your stay the very best. Starting with our complimentary hot deluxe Express Start breakfast, our 101 room hotel includes whirlpool, fireplace, one and two room suites with refrigerators and microwaves. We are a non-smoking hotel with pet friendly rooms. During your visit to the Holiday Inn Express Hotel and Suites St. Paul/Woodbury enjoy our indoor pool/whirlpool, exercise room and free wireless Internet. Feel refreshed with our new bathroom design, including our new custom shower heads made by Kohler, and our new Simply Smart bath amenities. Holiday Inn Express Hotel and Suites St. Paul/Woodbury is conveniently located near 3M's World Headquarters (4.2 miles), Afton Alps (10.4 miles), Downtown St. Paul including the St. Paul River Centre, Xcel Center and State Capital (10.5 miles), and Minneapolis/St. Paul International Airport (MSP) (21.6 miles). Several shopping malls in Woodbury including, Woodbury Lakes with 57 stores, Tamarack Village, and Mall of America. ... more   less 
Number of rooms
102

Questions & Answers

Questions? Get answers from Holiday Inn Express Woodbury staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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