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Sheraton St. Paul Woodbury Hotel

Certificate of Excellence
3.5 of 5
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676 Bielenberg Drive, Woodbury, MN 55125
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Sheraton St. Paul Woodbury Hotel
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128 Reviews from our TripAdvisor Community

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Traveler rating
    60
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Detroit, Michigan
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

We stayed at the hotel while visiting family nearby. The staff was very accomodating, and as we traveled with a little one we had a roll away bed and asked for a fridge for the "milk-a-holic". The room was very comfortable, although not too large. Don't miss the restaurant, it was unexpectedly good. The pool is not too large, but... More 

Was this review helpful? Yes
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Greetings, Thank you for taking time out of your busy schedule to review our property. We take great pride in listening to the feedback of our guests. It allows us to celebrate our success and make change that directly effect future guest visits. We hope when you are in the area again you will allow us the opportunity to be... More 

Saint Cloud, Minnesota
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I arrived @ 9 PM on July 14, 2015 and was politely told to leave as they had no rooms !! Now this room was booked @ 3 PM that day, paid with a credit card, assured me a room for the night. When I arrived after a 2 hour drive I was told my name was in the computer... More 

Was this review helpful? Yes 3
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review
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La Jolla, California
Level Contributor
71 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed here for a wedding and opted to upgrade to club floor, which was actually worthwhile because it was a minimal cost with a pretty decent and well maintained breakfast. The rooms are clean and seem very new but there were some awkward features. The king room felt tiny. The desk is a panel along the window and was... More 

Was this review helpful? Yes 2
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Greetings Valued Guest. Thank you for taking the time to review our hotel and provide feedback of you most recent stay. We take great pride in listening to the feedback of our guests and learning how to better perform for future visitors. While the design aspects of the hotel are something that are a harder thing to control we also... More 

Sydney, Australia
Level Contributor
205 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
3 of 5 stars Reviewed 5 weeks ago

Yes this hotel is actually quite nice to look at --- the vibe in the common areas is pretty nice for a suburban hotel of this standard. However, my 6-night stay was marred by just a few gripes that really spoiled it for me, and will make me return to the Hilton Garden Inn just down the highway: 1. I... More 

Was this review helpful? Yes
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Greetings, Thank you for taking the time to review our hotel. We take your feedback and use it as an avenue to improve our service levels for future guests. If you would like to speak in greater detail about your previous stay please know I welcome the opportunity to listen. We hope for future visits you would allow us to... More 

Cordova
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 stars Reviewed June 23, 2015

I stayed here while on a week long business trip. Check-in was easy and he staff was very attentive! They assisted me a couple of times with directions and recommendations. The hotel restaurant was very good. I ate 1 breakfast and 2 dinners while I was there. All were very good and the service was impeccable!!! My room was clean... More 

Was this review helpful? Yes
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Greetings, Thank you for taking the time to review our hotel. We take great pride in listening to the feedback from our guests that allow us to celebrate operational success as well as pay close attention to areas of improvement. We value your business and hope to see you again in the near future. Sincerely, Jason R Lott General Manager More 

Boston, Massachusetts
Level Contributor
63 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed June 7, 2015

I travel extensively for my work. Sheraton Woodbury was an awesome place - convenient location, beautiful structure, friendly staff, excellent restaurant, and an extremely clean and very comfortable room. I highly recommend this hotel. The entire atmosphere is casual elegance with excellent service.

Was this review helpful? Yes 1
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We value your input and take great pride in understanding the areas where we can improve and celebrate the success of our team. We hope you will come back and visit us again in the near future. Warm Regards, Jason R Lott General Manager More 

Brooklyn, New York
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed June 7, 2015

I came here for business and was disappointed. Wall paper peeling is really tacky, and none of the outlets in my room worked. I told them I needed to charge some things and they told me they could charge them at the desk, that didn't seem like a fair solution. A business hotel needs functional outlets. If the staff wasn't... More 

Was this review helpful? Yes
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We value your feedback and use each opportunity to learn directly from our guests. I would appreciate the opportunity to discuss your previous stay in greater detail as it allows us the chance to train and mentor our team to improve. I welcome the opportunity to speak... More 

Portland, Oregon
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 7, 2015

This hotel is beyond awful in my experience. The wall paper was peeling, the hair dryers didn't work and the hot water didn't either. This is all fine for the Super 8, I expected much better from the Sheraton. The worst part about it was the staff, in particular Patti and Jovanna whom were extremely rude and difficult to work... More 

Was this review helpful? Yes 2
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We value your feedback and use each opportunity to learn directly from our guests. You make the difference and allow us to see areas where we can improve. If you would like to discuss your previous stay in greater detail I welcome the opportunity to speak with... More 

Hillsboro, New Mexico, United States
Level Contributor
108 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 stars Reviewed May 31, 2015

We travel between our summer home and winter home twice a year. Because we travel with a dog our options on where we can stay with a dog are very limited. The majority of them I feel sorry for the dog for making her stay there. Some of the places are in areas that I am not sure our car... More 

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Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review
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Rochester Hills, Michigan
Level Contributor
86 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed May 7, 2015

I stayed three nights on a business trip and enjoyed my stay. Room was clean, quiet. I was upgraded to the "lounge/club level" but did not use any of the breakfast or happy hours perks. I would go back.

Was this review helpful? Yes
Jason L, General Manager at Sheraton St. Paul Woodbury Hotel, responded to this review

Greetings Valued Guest, We appreciate you taking the time to review our hotel and area. We thank you for the kind words and will pass them along to our team. They are ultimately the ones who make the greatest impact to our business. We look forward to welcoming you back to the hotel in the near future. Thank you for... More 

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