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Country Inn & Suites By Carlson, Willmar

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201 28th Avenue SE, Willmar, MN 56201
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1 room 1 adult
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Country Inn & Suites By Carlson, Willmar
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92 Reviews from our TripAdvisor Community

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Maynard, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

1-30-16....got to the hotel to find out its a no smoking building..i looked online and there is nothing on there page about it..so i ask to cancel my room he said i would still have to charge u the $165 for the room! i said fine ill keep the rooom ..went to the room..only 1 king size bed for 4... More 

Helpful?
Thank alisha m
Manager1225698, Manager at Country Inn & Suites By Carlson, Willmar, responded to this review

Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay, during a very busy weekend. We take the time to listen to your constructive comments so we can continually improve our services and communication of hotel amenities. We will make every effort to correct the items, as we want to ensure all... More 

Clear Lake, Minnesota
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

The room was clean and comfortable. The staff were OUTSTANDING! Every single one! Friendly and accommodating. Food was fresh and hot - pool area was clean and fun. Slide is a plus and big enough for adults to enjoy too. Highlight here is the staff and service with a smile.

Helpful?
Thank Pupmack
Manager1225698, General Manager at Country Inn & Suites By Carlson, Willmar, responded to this review

We are thrilled to hear that the staff exceeded your service expectations during your recent stay with us. The staff truly works hard to ensure all our guests have a great experience. The weekend water slide is a hit with kids of all ages, even the adults. We hope you will stay with us again when you travel to the... More 

Minnesota
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed December 29, 2015 via mobile

No complimentary room upgrades and I am sure there were fewer than 10 rooms booked. Rooms are outdated and the cost is $125 and up for a mediocre room. Frustrating experience. I am a Hilton honors member too. From now on that will be my booking choice.

Helpful?
Thank petrofly
CarlsonRezidor, Online Customer Support at Country Inn & Suites By Carlson, Willmar, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the lack of room upgrade and condition of your room. We will review the conditions of your room with our staff to ensure all guest rooms are up to standards. Your feedback is extremely valuable and... More 

Wahpeton, North Dakota
Level Contributor
77 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed December 16, 2015

I think the property is pretty well maintained and rooms were comfortable. Staff was nice no problems there. I think the morning staff person could use some extra help as the attention time allowed on the breakfast seems to suffer. Scrambled eggs were low supply and all dried out and oatmeal was very watery the 1st day. The cheese omelet... More 

Helpful?
Thank gl1960
Manager1225698, Manager at Country Inn & Suites By Carlson, Willmar, responded to this review

We are thrilled hear the staff provided great customer service during your recent stay with us. We appreciate your feedback regarding a couple of the breakfast items that were offered during your stay. We will use this feedback to make improvements and ensure we are serving quality items. Thank you for staying with us and we hope to see you... More 

Dallas, Texas
Level Contributor
31 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed November 24, 2015

I stayed here for two nights while in town for a family event. The staff was very helpful and friendly. The room was nice and clean and well appointed and maintained. Refrigerator and microwave are a nice feature.I was in a regular king room and the mattress and pillows were very comfortable. It was cold during my time there but... More 

Helpful?
Thank Elk34
Manager1225698, Manager at Country Inn & Suites By Carlson, Willmar, responded to this review

We appreciate your feedback and glad you enjoyed your stay. The complimentary breakfast is a great way to start your day and the offerings exceeded your expectations. We appreciate your understanding of the kids in the hallway and pool area, as the weekend water slide a great attraction for many families. We look forward to seeing you again. More 

Thief River Falls, MN
1 review
5 of 5 stars Reviewed November 11, 2015

My husband and I stayed in one of the King-bed suites for two nights while attending a family wedding in Willmar. The hotel is conveniently located to main thoroughfares, shopping and city attractions. The rooms were clean and comfortable. My grandkids enjoyed the water slide and pool, and I enjoyed the whirlpool. The continental breakfast was very good and the... More 

Review collected in partnership with Country Inns & Suites By Carlson

Helpful?
Thank F7377SJcynthiab
Manager1225698, Manager at Country Inn & Suites By Carlson, Willmar, responded to this review

We are thrilled to know you enjoyed your stay with us and the grand kids loved the pool area with a water slide. Hopefully next time your travels bring you to Willmar, you are able to stay a couple of extra days. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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