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Holiday Inn Express Vadnais Heights

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1100 East County Road E, Vadnais Heights, MN 55110
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1 room 1 adult
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Holiday Inn Express Vadnais Heights
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56 Reviews from our TripAdvisor Community

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Des Moines, Iowa
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Good rooms. Staff was very helpful and let our family use a meeting room for free two times over the weekend. Floor plan is odd in that getting to the lobby from your room is confusing as the hotel's hallways all look the same and the elevator is not within sight of the lobby. I'm spatially challenged and often turn... More 

Helpful?
Thank timiniowa
MaryAVadnaisH, Front Office Manager at Holiday Inn Express Vadnais Heights, responded to this review

Hi timiniowa, Thanks so much for the review. I am so glad to see our staff was able to accommodate your family in our meeting room and hope you enjoyed your time with us. I agree that the hallways look the same, and can be confusing. We will be adding a lobby sign outside the elevator to help guests find... More 

Wausau, Wisconsin
Level Contributor
74 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 245 helpful votes
3 of 5 stars Reviewed November 3, 2015

The Holiday Inn Express Vadnais Heights is located in a suburban-type commercial area well north of downtown St. Paul on County Highway E. As a Holiday Inn Express, it meets (but does not exceed) franchise standards. It gets plenty of use from people doing business or visiting family in the area and it is perfectly adequate if you happen to... More 

Helpful?
Thank Standby4321
CDecker70, Manager at Holiday Inn Express Vadnais Heights, responded to this review

Dear Standby4321, Thank you so much for taking the time to leave us feedback on your recent stay. I am so glad to see you enjoyed your stay. It is always nice to see the kind comments on our friendly front desk staff. I am also glad to see you enjoyed how convenient Jimmy's was. I am sorry if it... More 

Toronto, Canada
Level Contributor
104 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 stars Reviewed October 3, 2015

This is a hotel we have now used 3 or 4 times. It is a good serviceable place with a decent sized pool. The printers at the front desk and the business center were both out of order so I could not print my boarding passes. The pool was closed the last time we were there and that was a... More 

Helpful?
Thank Steve Q
CDecker70, Manager at Holiday Inn Express Vadnais Heights, responded to this review

Dear Steve Q, Thanks so much for the kind comments on our staff and thank you for all your visits! I am so sorry about the printers being out and apologize for any inconvenience this caused. I also apologize for the pool being out, but am glad to hear our front desk was able to arrange for you to use... More 

Duluth, Minnesota, United States
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed September 30, 2015

This Holiday Inn is just fine - the room is exactly bigger than some which was rather nice. Pool is VERY small and area was dark. When we were there there was a birthday party going on so our kids never swam - it was way too crowded in a very small space. Only thing I really didn't like is... More 

Helpful?
Thank Brontemom
CDecker70, Manager at Holiday Inn Express Vadnais Heights, responded to this review

Dear Brontemom, Thank you for taking the time to leave us feedback on your recent stay. I am glad to hear you enjoyed the larger room and our breakfast. I apologize for the crowded pool and noise caused from that heard in your room. I hope you were able to enjoy the rest of your stay. Thanks again for the... More 

Level Contributor
38 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed September 18, 2015 via mobile

When I had called to secure the reservation I was assured that while they couldn't guarantee adjoining rooms (which I am used to because hotels never do) they would ensure the hotel knew one room was for our kids and needed to be close by. This has not been a problem at any of the other hotels we've been at... More 

Helpful?
Thank Kim A
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Dear Kim A, Thank you for staying with us! We apologize for the initial inconvenience of the room locations, but are glad that we were able to straighten it out so that your rooms were close together. We appreciate your feedback and look forward to serving you again soon. Sincerely, Mary A General Manager More 

Hudson Valley, NY
Level Contributor
94 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed August 24, 2015

We stayed at the Holiday Inn Express on two separate nights under two different reservations. Both nights, I reserved my room on the IHG website, and reserved a 2 bedroom suite, with 3 beds and a sofa bed. (Wish I had read Jason S's review. Apparently this really is systemic.) I’ll start with the good. On both stays, the front... More 

Helpful?
2 Thank usroadman
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Thank you for providing your feedback with us. Your willingness to share your experience is genuinely appreciated. In an effort to improve our services, we have shared your comments with our management team to further investigate the areas we missed in meeting your needs. Please contact me directly so that we may provide a satisfactory resolution to your stay. Again,... More 

Travelers are raving about these Vadnais Heights hotels

Faribault, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed August 20, 2015

DON'T STAY HERE..Made a reservation for a 2 room suite. Got to the hotel and was told they gave the room away. They would let us have adjoining rooms instead for same price which was not even comparable. The rooms were not ready and when we finally got into the room they smelled so bad asked for something different but... More 

Helpful?
1 Thank Jason S
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Dear Jason, We are sorry to hear of your dissatisfaction after your recent stay with us. We are dedicated to providing a positive guest experience for all of our guests. Please allow me some time to check into your concerns. I would greatly appreciate if you could contact me at the number below at your earliest convenience. Thank you, Mary... More 

san leandro, CA
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed July 30, 2015

I'm here on business and my first room smelled of smoke, so they were kind enough to move me without any problems. Second room still smelled a little like smoke but I figured I'd deal with it. The décor is outdated, could really use some freshening up. Housekeeping today, I would say made the bed, sort of, replaced my tools... More 

Helpful?
Thank 2WhoLuv2Tvl
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Thank you for sharing your feedback regarding your recent stay with us. We are sorry to hear that your room smelled of smoke as we are a 100% non smoking property. We appreciate your comments and have shared them with the entire staff to further strengthen our level of service. We are currently and continue to make many updates throughout... More 

Dallas, Texas
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed July 14, 2015

The room was squeaky clean, very relaxing and enjoyable. I did make this reservation well in advance for 3 adults and 1 child, so I don't understand why there were not enough towels in the room. However, we solved that quickly. Breakfast was very good but not very efficient. I have never had trickle down breakfast before. The hostess was... More 

Helpful?
Thank Captainkate1
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Thank you for sharing your experiences regarding your recent stay with us. We appreciate your feedback and have shared your feedback with our staff. We hope to welcome you back soon! Sincerely, Mary A General Manager More 

Oakdale, Minnesota
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed July 8, 2015

Our room was really clean and larger than we had anticipated. The pool area was clean, the staff was right on top of keeping towels supplied. The breakfast was amazing, scrambled eggs were not watery like they can sometimes be. The staff really works hard there to make your stay memorable, I have recommended this hotel to others and they... More 

Helpful?
Thank wendy h
CDecker70, General Manager at Holiday Inn Express Vadnais Heights, responded to this review

Thank you for letting us know about your experience. We try to anticipate your needs in order to make you feel special and it sounds like we succeeded. More 

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