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All 1 South Saint Paul hotels

Clarion Hotel

3.0 of 5 Hotel   |   701 Concord Street South, South Saint Paul, MN 55075
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A recent review
5 of 5 stars reviewed 1 week ago
BearsFan13 Chicago, Illinois
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38 reviews from our community

Traveler rating
    9
    12
    6
    4
    7
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14
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16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
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1 review
1 of 5 stars Reviewed 6 days ago NEW

This was the most horrible experience I had at any hotel in the state of minnesota. I would not ever recommended this hotel too some homeless person on the side of the road. I seen nothing anywhere in the hotel that said if you have kids you are not allowed to have a comforter because they would have to change... More

Was this review helpful? Yes
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Thank you for sharing your thoughts on our hotel. I'm very surprised by your comments as you had stayed with us for a week then extended your stay another week- staying with us two weeks in total. As we discussed over the weekend, our housekeepers change sheets every three days for extended stay guests to conserve water. In addition we... More

Chicago, Illinois
2 reviews
5 of 5 stars Reviewed 1 week ago

I was in town on a business trip. There was a mix up on my rental car which ended up with me at the hotel with no car. The staff was very friendly and a lady by the name of Georgene was exceptional in her service. Not only did she give me a ride to get something to eat but... More

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2 reviews
1 of 5 stars Reviewed 1 week ago

We picked this hotel because it was close to a family member. Walking in it seemed very nice! But when we got to our hotel room it was awful. I brang two very young children and I couldn't even give them a bath because there was no plug for tub. Not to mention the tub had hair still in it... More

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Travelers are raving about these South Saint Paul hotels

Peoria, Illinois
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Stayed here June 2014. Walked into the lobby and smelled stale cigarette smoke. The other people we were with went to their room to find it already booked. Staff was unfriendly and didn't seem to care. Room was not very clean. A/C didn't work well. Couldn't open the window because the screen was ripped out. Your better off staying elsewhere.

Was this review helpful? Yes
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings JimPeoria_Illinois, Thank you for taking the time to write a review of our hotel. We are a non-smoking hotel however allow our guests to smoke outside. Perhaps the smell of smoke traveled in the building as you entered which would explain the stale cigarette smoke smell you think you smelled. We appreciate your feedback and will pass along to... More

West Saint Paul, Minnesota
1 review
4 of 5 stars Reviewed 4 weeks ago

The staff at the Clarion in SSP was very pleasant and accommodating to my group of 15rooms who came into town for my wedding providing us with everything and more we asked for including clean rooms, great breakfast, smiley service, and a follow up phone call to make sure everything was great! would def recommend the Clarion Hotel to large... More

Was this review helpful? Yes
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings MThomas245, Thank you for taking the time to write a review of our hotel. We are thrilled that you had a wonderful wedding day and we were able to provide you with all the necessities to create a great stay. We hope you have a wonderful honeymoon and look forward to seeing you for future events! Regards, Lisa Marie More

Appleton
Senior Reviewer
10 reviews 10 reviews
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed September 16, 2014

Due to poor attitude and service, my party and I never made past the threshold of our “reserved” room- thank goodness! We arrived to our room an hour and a half after the actual check-in time only to see the door ajar with the TV blaring and the room in a chaotic mess. The entire hallway was unpleasantly dimly lit... More

Was this review helpful? Yes 1
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings Sweetmochi, Thank you for taking the time to review your stay from last year. We always appreciate feedback from our guests and use it to make to ensure future guests will have a pleasant experience. I strongly believe that there have been several things that have changed since you stayed last October such as a stronger focus on service... More

Boston, Massachusetts
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 15, 2014

I stayed here for a week while traveling for work in St. Paul. Everything about my stay was great! The front desk staff was knowledgeable and answered all the questions I had. My room was very clean and breakfast was better than the average hotel food. I look forward to staying here again.

Was this review helpful? Yes 1
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings Katelyn H., Thank you for taking the time to write such a wonderful review about your stay. We are thrilled that you enjoyed your stay and found our breakfast to be better than the average hotel food. We take pride in providing each guest with great service and are happy to hear you will be staying again. We look... More

2 reviews
1 of 5 stars Reviewed September 15, 2014

The hotel is run down The was staff not helpful Bathrooms need renovation old dirty peeling chalk around tubs low water pressure in showers, dingy shower curtains The pillows on the bed are flat and little. All of the equipment in the fitness center was broken. I mentioned to the front desk staff and the response was " I don't... More

Was this review helpful? Yes
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings Paul B., Thank you for providing your feedback of your recent stay with us. I'm very sorry to hear you experienced some inconveniences while you stayed at our hotel. I would like to let you know that the caulking and re-grouting has been completed in all guest rooms over the past month so I'm sorry if your room had... More

Eau Claire, Wisconsin
Top Contributor
108 reviews 108 reviews
23 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed August 19, 2014

My better half and I stayed here as a quick overnight before a very early flight the next morning. It turned out there was a national volleyball tournament in town, so finding any available rooms was a real challenge. The hotel itself is in adequate shape. The rooms are quite dated, and have clearly not been updated in many years.... More

Was this review helpful? Yes 1
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings profxfiles, Thank you for taking the time to write a review of our hotel. I would like to assure you that our neighborhood is very safe although it may not give off that impression as it is primarily and industrial neighborhood. We ensure all doors are locked no later than midnight and unlock them at 5am as we have... More

Manasquan
Top Contributor
182 reviews 182 reviews
133 hotel reviews
113 helpful votes 113 helpful votes
4 of 5 stars Reviewed August 17, 2014

Over night while on the road working and found this hotel - with parking for the tractor as well as pet friendly. A little pricey and pretty much the same as a LaQuinta or Quality Inn as far as appearance and what was offered. Peter at the front desk was a pleasure to work with while checking in. As indicated... More

Was this review helpful? Yes 1
Lisa Marie C, General Manager at Clarion Hotel, responded to this review

Greetings Ginny110411, Thank you for taking the time to write a review of our hotel. We are very happy to hear you enjoyed our breakfast and found our internet to be sufficient for your use. We appreciate all feedback and will pass along your comments to our housekeeping supervisor to ensure the cleanliness is addressed. Thank you once again for... More

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Additional Information about Clarion Hotel

Address: 701 Concord Street South, South Saint Paul, MN 55075
Phone Number:
Location: United States > Minnesota > South Saint Paul
Price Range (Based on Average Rates): $
Hotel Class:3 star — Clarion Hotel 3*
Number of rooms: 84
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Also Known As:
Best Western South Saint Paul
South Saint Paul Best Western
South St Paul Hotel

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