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Holiday Inn St. Paul-I94-East (3M Area)

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2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119
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Holiday Inn St. Paul-I94-East (3M Area)
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Holiday Inn St. Paul-I94-East (3M Area)
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122 Reviews from our TripAdvisor Community

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    37
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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  • English first
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  • All months
    (122)
  • Mar-May only
    (29)
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Saint Paul, Minnesota
Level Contributor
122 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Our room was clean and comfortable, but the whole hotel really needs to be updated since it looks like 1970-1980 style and decor. It is easy to hear hallway traffic in your room, as well as water noise of toilets,showers and sinks in nearby rooms, so this is not a good lodging location for light sleepers. We stayed here on... More 

Was this review helpful? Yes
Steve L, General Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear G B, Thank you for staying with us and sharing your experience. I will use your comments both the good, restaurant service you received and nice location, and the bad, not receiving your requested floor, noise, and the service you received from the front desk agent that evening, to improve our level of service and ensure we are taking... More 

Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Beds are doubles in the two bed rooms so we'd have preferred queens but overall good experience. Pool is kind of small. Typical hotel room and bathroom. We had a room down at the end of a hall so it was nice and quiet.

Was this review helpful? Yes
Tea, South Dakota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
1 of 5 stars Reviewed June 1, 2015

We stayed here for a soccer tournament and the hotel is very dated and worn out. The beds are rock hard and uncomfortable. The wallpaper was peeling off in our shower and you have to step up into the tub and at 5'6' the shower head barely sprayed down on me. My husband at 6 ft had to duck. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear sanderson79, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay with regard to room condition and amenities.... More 

Bloomington, Minnesota
Level Contributor
144 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed May 15, 2015

We stay East St Paul for a staycation without the kids and we had a good experience. Everything was almost perfect. Maybe the lobby needs more warmth :) The only comment is that the front desk staff (kids) should not have flirting conversation, the girl wasn't interested :) Bottom line, nice hotel close to most everything.

Was this review helpful? Yes
Hibbing, Minnesota
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed May 9, 2015

I stayed here because all of the downtown St. Paul hotels were already full, so I was a little skeptical at first. When we arrived I was pleased to find out that they had a complimentary shuttle that goes within a ten mile radius of the hotel, this was so nice instead of having to take a taxi to the... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel. We are glad that you enjoyed your stay with us for the Wild game! We take pride in providing great amenities, like our shuttle to downtown. We are very happy that you were able to enjoy this amenity! We are also glad that you enjoyed your upgrade! We love... More 

2 reviews
4 of 5 stars Reviewed April 25, 2015

Very courteous staff and the facility is very clean. Rooms are quiet, and the furnishings and carpet are quite new. All the basics are well done. Great lounge downstairs. The bartender and local patrons were quite friendly. Menu isn't very extensive but the selection is good. For breakfast, order off the menu. The buffet was room temp.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. Our staff is thrilled that you enjoyed your stay with us! We are excited that you enjoyed the staff, cleanliness, restaurant and bar! We take pride in providing a friendly, clean atmosphere at our hotel, and we are glad that you experienced both. I will be forwarding your review to... More 

Roseau, Minnesota, United States
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

A group of us stayed here during high school tournaments. The shuttle service was excellent and very convenient to use. The teenagers felt very comfortable using this service. The rooms were standard Holiday Inn with standard bathrooms. Overall clean hotel rooms. We booked 3 club level rooms but that meant nothing. The club level hospitality room was under construction. Would... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and our shuttle service. I apologize for the lack of communication about the executive level. We will be looking into changing the information for people making reservations. Thank you for bringing this to our attention. Once again, thank you for your... More 

Winona, Mn
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed March 3, 2015

Starting with reservation - 800# that wants you to go through a computer - hard to get a human. When you do - they try to sell you on more trips - wasting your time. Arrival: Line - I was 2nd in line. New Guy comes to counter - takes 3rd person in line. HELLO? AM I INVISIBLE!? Room: Door... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I apologize for the experience that you had at our hotel. I apologize for the issue with reservations. We will be checking with our central reservations line to see how we can improve upon making reservations. I also apologize for the issue at check in. Our desk... More 

Bountiful, Utah
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed February 26, 2015 via mobile

I went on a quick one night business trip. The hotel was great. The breakfast was pretty good, but the breakfast potatoes were a bit over done and dry. The room was nice and clean. The only problem there was the bath tub faucet dripped none stop. I just kept the door closed and could barely hear. Great overall.

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We value all guests' opinions, and are glad that you were able to share yours. We are thrilled that you overall enjoyed your stay. We strive to make every guest's stay a great one! Thank you for letting us know about the issue with the potatoes. I will forward... More 

Miami Springs, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

I stayed at the Holiday Inn East for three nights. The price and quality of the Holiday Inn was satisfactory. The housekeepers and front desk staff were very nice and very friendly. My request for additional towels at 5am in the morning was met very quickly. With such prompt service I shall return to this hotel on my next visit... More 

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your kind review of our hotel! We are very grateful that we were able to provide a great stay for you! We are thrilled that you found our staff to be friendly and accommodating. It is our goal to provide a great, comfortable stay for our guests, and are glad that you experienced this!... More 

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