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Holiday Inn St. Paul-I94-East (3M Area)

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2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119
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Holiday Inn St. Paul-I94-East (3M Area)
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Holiday Inn St. Paul-I94-East (3M Area)
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119 reviews from our community

Traveler rating
    35
    36
    21
    19
    8
See reviews for
22
15
13
44
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (29)
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Bloomington, Minnesota
Top Contributor
141 reviews 141 reviews
25 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stay East St Paul for a staycation without the kids and we had a good experience. Everything was almost perfect. Maybe the lobby needs more warmth :) The only comment is that the front desk staff (kids) should not have flirting conversation, the girl wasn't interested :) Bottom line, nice hotel close to most everything.

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Hibbing, Minnesota
Contributor
15 reviews 15 reviews
14 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I stayed here because all of the downtown St. Paul hotels were already full, so I was a little skeptical at first. When we arrived I was pleased to find out that they had a complimentary shuttle that goes within a ten mile radius of the hotel, this was so nice instead of having to take a taxi to the... More 

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Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel. We are glad that you enjoyed your stay with us for the Wild game! We take pride in providing great amenities, like our shuttle to downtown. We are very happy that you were able to enjoy this amenity! We are also glad that you enjoyed your upgrade! We love... More 

2 reviews
4 of 5 stars Reviewed 5 weeks ago

Very courteous staff and the facility is very clean. Rooms are quiet, and the furnishings and carpet are quite new. All the basics are well done. Great lounge downstairs. The bartender and local patrons were quite friendly. Menu isn't very extensive but the selection is good. For breakfast, order off the menu. The buffet was room temp.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. Our staff is thrilled that you enjoyed your stay with us! We are excited that you enjoyed the staff, cleanliness, restaurant and bar! We take pride in providing a friendly, clean atmosphere at our hotel, and we are glad that you experienced both. I will be forwarding your review to... More 

Roseau, Minnesota, United States
Contributor
15 reviews 15 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed March 25, 2015

A group of us stayed here during high school tournaments. The shuttle service was excellent and very convenient to use. The teenagers felt very comfortable using this service. The rooms were standard Holiday Inn with standard bathrooms. Overall clean hotel rooms. We booked 3 club level rooms but that meant nothing. The club level hospitality room was under construction. Would... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We are glad that you enjoyed your stay and our shuttle service. I apologize for the lack of communication about the executive level. We will be looking into changing the information for people making reservations. Thank you for bringing this to our attention. Once again, thank you for your... More 

Winona, Mn
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 3, 2015

Starting with reservation - 800# that wants you to go through a computer - hard to get a human. When you do - they try to sell you on more trips - wasting your time. Arrival: Line - I was 2nd in line. New Guy comes to counter - takes 3rd person in line. HELLO? AM I INVISIBLE!? Room: Door... More 

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Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I apologize for the experience that you had at our hotel. I apologize for the issue with reservations. We will be checking with our central reservations line to see how we can improve upon making reservations. I also apologize for the issue at check in. Our desk... More 

Bountiful, Utah
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 26, 2015 via mobile

I went on a quick one night business trip. The hotel was great. The breakfast was pretty good, but the breakfast potatoes were a bit over done and dry. The room was nice and clean. The only problem there was the bath tub faucet dripped none stop. I just kept the door closed and could barely hear. Great overall.

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We value all guests' opinions, and are glad that you were able to share yours. We are thrilled that you overall enjoyed your stay. We strive to make every guest's stay a great one! Thank you for letting us know about the issue with the potatoes. I will forward... More 

Miami Springs, Florida
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed February 2, 2015

I stayed at the Holiday Inn East for three nights. The price and quality of the Holiday Inn was satisfactory. The housekeepers and front desk staff were very nice and very friendly. My request for additional towels at 5am in the morning was met very quickly. With such prompt service I shall return to this hotel on my next visit... More 

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your kind review of our hotel! We are very grateful that we were able to provide a great stay for you! We are thrilled that you found our staff to be friendly and accommodating. It is our goal to provide a great, comfortable stay for our guests, and are glad that you experienced this!... More 

Kasson, Minnesota
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
1 of 5 stars Reviewed February 1, 2015

Checked in on Friday night around 8:30. We dropped our bags inside the room and went to an event. We returned after 10 and got ready for bed. Found that the shower had standing water in it and although irritating I figured we'd deal with it in the morning. Then we headed to sleep and upon crawling into bed we... More 

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. This review helps us improve our service and overall quality of our hotel. In no way is the issue with your bed and tub drain acceptable, or a normal occurrence at our hotel. I apologize that you had to experience this. I will be having discussions with the employees on... More 

Windom, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 24, 2015

I made reservations for my son at the Holiday Inn East because he was going to the wild game with his fiance. I stay there often because of the great staff. After the wild game my son had an allergic reaction to something at about midnight. The big guy(he has been a shuttle driver for a along time) left his... More 

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your kind review! We are excited to hear that our shuttle driver went above and beyond to ensure your son got the medicine he needed for his issue. I will be sharing this review with him, and let him know how much you appreciated this gesture. We are also grateful that you... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 19, 2015

Stayed for 2 weeks at Holiday Inn on business trip. Room is big and bathroom is very clean. Bed was very comfortable. Housekeeping kept the room clean and left little notes everyday. It was a very nice touch. Breakfast was good, there was a good variety of fruits in the morn. The hotel is near restaurants and grocery store. I... More 

Was this review helpful? Yes 1
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. We love having our extended stay guests! We are very happy that you enjoyed your stay! I will be letting each department know that we have satisfied another guest! We are also glad that you enjoyed our breakfast. We take pride in having a great breakfast in our restaurant to... More 

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