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Holiday Inn St. Paul-I94-East (3M Area)

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2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119
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1 room 1 guest
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Holiday Inn St. Paul-I94-East (3M Area)
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127 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
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    (29)
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Cold Lake
Level Contributor
118 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Great hotel, polite staff. We booked the last room on Saturday, so book in advance if you can. Hotels in the area get busy during weekend and summer. Our room was spacious& comfortable& clean. Some rooms overlook the hotel swimming pool. Close proximity to highway to Minneapolis is convenient and we didn't really hear any noise from the outside. In... More 

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Sioux Falls, South Dakota
Level Contributor
256 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We spent two nights here recently; there was nothing remarkable about our stay (good or bad). The facility seems to be clean -- but, it is ready for a refurbishing. There is a restaurant on the premises, but we did not eat any meals there. The pool and spa area - and work out area - were roomy, and clean.... More 

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Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed 4 weeks ago

I really enjoyed hotel in beginning but my stay ended with only 2 day notice. I planned an extended stay arrangement back in April for my May Surgery. I chose this hotel due to an in house restaurant, handicapped facilities and hospital rate. I made weekly reservations which is what I was told to do. After staying for nearly a... More 

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Steve L, General Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

We are very sorry our hotel did not fit your needs after your major surgery. It was unfortunate that we could not meet your service requirements that was needed after a major surgery and we were hopeful another location would have been a better fit for you. We tried on numerous occasions to speak with you and give a proper... More 

Travelers are raving about these Saint Paul hotels

Dortmund, Germany
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed July 22, 2015

After I have seen now several Holiday Inns, I can say that this chain offers the same standard as the other Holiday Inns I have been staying in recently. Room looks exactly like the others. Nothing cosy. Just standard. Our room is facing the the main street where I can see a lot of traffic but it is quiet. What... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Jessica G, Thank you very much for sharing your experience from your recent stay with us. We are glad to know that you appreciated the service provided by our staff. However, please accept our sincere apology for the inconvenience you had with our WiFi connection. Rest assured, your comments will be shared with our management team for further review.... More 

Chicago
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed July 21, 2015

While the people who work here are very nice, the hotel itself leaves a lot to be desired. This hotel was chosen for us for a tournament in the area. I'm guessing this is how they get much of their business. The hotel is very old and it shows. Everything looks a little beat up. I would have gotten over... More 

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IHGCare, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear ChicagoMouseketeer, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We regret that issues with the room cleanliness and elevator fell below your expectations. Thank you for bringing this into our attention as the feedback we receive from our guests like you, enables us to target problem areas and... More 

Saint Paul, Minnesota
Level Contributor
147 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
2 of 5 stars Reviewed July 1, 2015

Our room was clean and comfortable, but the whole hotel really needs to be updated since it looks like 1970-1980 style and decor. It is easy to hear hallway traffic in your room, as well as water noise of toilets,showers and sinks in nearby rooms, so this is not a good lodging location for light sleepers. We stayed here on... More 

Was this review helpful? Yes
Steve L, General Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear G B, Thank you for staying with us and sharing your experience. I will use your comments both the good, restaurant service you received and nice location, and the bad, not receiving your requested floor, noise, and the service you received from the front desk agent that evening, to improve our level of service and ensure we are taking... More 

Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 24, 2015 via mobile

Beds are doubles in the two bed rooms so we'd have preferred queens but overall good experience. Pool is kind of small. Typical hotel room and bathroom. We had a room down at the end of a hall so it was nice and quiet.

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Tea, South Dakota
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 stars Reviewed June 1, 2015

We stayed here for a soccer tournament and the hotel is very dated and worn out. The beds are rock hard and uncomfortable. The wallpaper was peeling off in our shower and you have to step up into the tub and at 5'6' the shower head barely sprayed down on me. My husband at 6 ft had to duck. The... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear sanderson79, Thank you for taking the time to review our property. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It seems that we were not able to execute an exemplary hotel stay with regard to room condition and amenities.... More 

Bloomington, Minnesota
Level Contributor
143 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed May 15, 2015

We stay East St Paul for a staycation without the kids and we had a good experience. Everything was almost perfect. Maybe the lobby needs more warmth :) The only comment is that the front desk staff (kids) should not have flirting conversation, the girl wasn't interested :) Bottom line, nice hotel close to most everything.

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Hibbing, Minnesota
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 stars Reviewed May 9, 2015

I stayed here because all of the downtown St. Paul hotels were already full, so I was a little skeptical at first. When we arrived I was pleased to find out that they had a complimentary shuttle that goes within a ten mile radius of the hotel, this was so nice instead of having to take a taxi to the... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel. We are glad that you enjoyed your stay with us for the Wild game! We take pride in providing great amenities, like our shuttle to downtown. We are very happy that you were able to enjoy this amenity! We are also glad that you enjoyed your upgrade! We love... More 

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