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Holiday Inn St. Paul-I94-East (3M Area)

3.0 of 5 2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119
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Holiday Inn St. Paul-I94-East (3M Area)
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Holiday Inn St. Paul-I94-East (3M Area)
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115 reviews from our community

Traveler rating
    33
    35
    20
    19
    8
See reviews for
22
13
13
43
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Winona, Mn
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars NEW

Starting with reservation - 800# that wants you to go through a computer - hard to get a human. When you do - they try to sell you on more trips - wasting your time. Arrival: Line - I was 2nd in line. New Guy comes to counter - takes 3rd person in line. HELLO? AM I INVISIBLE!? Room: Door... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. I apologize for the experience that you had at our hotel. I apologize for the issue with reservations. We will be checking with our central reservations line to see how we can improve upon making reservations. I also apologize for the issue at check in. Our desk... More 

Bountiful, Utah
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

I went on a quick one night business trip. The hotel was great. The breakfast was pretty good, but the breakfast potatoes were a bit over done and dry. The room was nice and clean. The only problem there was the bath tub faucet dripped none stop. I just kept the door closed and could barely hear. Great overall.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your review of our hotel! We value all guests' opinions, and are glad that you were able to share yours. We are thrilled that you overall enjoyed your stay. We strive to make every guest's stay a great one! Thank you for letting us know about the issue with the potatoes. I will forward... More 

Miami Springs, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 of 5 stars Reviewed 4 weeks ago

I stayed at the Holiday Inn East for three nights. The price and quality of the Holiday Inn was satisfactory. The housekeepers and front desk staff were very nice and very friendly. My request for additional towels at 5am in the morning was met very quickly. With such prompt service I shall return to this hotel on my next visit... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for your kind review of our hotel! We are very grateful that we were able to provide a great stay for you! We are thrilled that you found our staff to be friendly and accommodating. It is our goal to provide a great, comfortable stay for our guests, and are glad that you experienced this!... More 

Kasson, Minnesota
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked in on Friday night around 8:30. We dropped our bags inside the room and went to an event. We returned after 10 and got ready for bed. Found that the shower had standing water in it and although irritating I figured we'd deal with it in the morning. Then we headed to sleep and upon crawling into bed we... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. This review helps us improve our service and overall quality of our hotel. In no way is the issue with your bed and tub drain acceptable, or a normal occurrence at our hotel. I apologize that you had to experience this. I will be having discussions with the employees on... More 

Windom, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed January 24, 2015

I made reservations for my son at the Holiday Inn East because he was going to the wild game with his fiance. I stay there often because of the great staff. After the wild game my son had an allergic reaction to something at about midnight. The big guy(he has been a shuttle driver for a along time) left his... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your kind review! We are excited to hear that our shuttle driver went above and beyond to ensure your son got the medicine he needed for his issue. I will be sharing this review with him, and let him know how much you appreciated this gesture. We are also grateful that you... More 

Singapore
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 19, 2015

Stayed for 2 weeks at Holiday Inn on business trip. Room is big and bathroom is very clean. Bed was very comfortable. Housekeeping kept the room clean and left little notes everyday. It was a very nice touch. Breakfast was good, there was a good variety of fruits in the morn. The hotel is near restaurants and grocery store. I... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. We love having our extended stay guests! We are very happy that you enjoyed your stay! I will be letting each department know that we have satisfied another guest! We are also glad that you enjoyed our breakfast. We take pride in having a great breakfast in our restaurant to... More 

Senior Contributor
43 reviews 43 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed December 19, 2014

We stayed here while going to a Wild game. It was as to be expected. Good shuttle. I ended up driving to a grocery store to get breakfast in the morning because there wasn't a continental breakfast. If we would have ate at the restaurant it would have costed a fortune for four people.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your review. I am glad that you had a good stay overall. We are a full service hotel with a restaurant, so we do not offer continental breakfast. I apologize for the lack of communication when making the reservation. We do offer either our buffet, or off the menu. Also, if there... More 

Albert Lea, Minnesota
Contributor
14 reviews 14 reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed December 6, 2014

Stayed here because it was close to our event the next day. Used corporate lodging card and got very nice room for an incredible price. Very clean updated hotel, staff was very pleasant upon checking in. I will ensure to keep this place on my radar if staying in area again.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for your great comments about our hotel! We are thrilled that you have enjoyed your stay with us. CLC is a great account with us, and we love taking care of our CLC guests! Once again, thank you for your friendly comments. We look forward to seeing you again when you are in... More 

Austin, Texas
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 6, 2014

My company stayed at the Holiday Inn St. Paul East for two weeks and I must say it could not have been more pleasant. The rooms are spotless, the beds are so comfortable and the staff are genuine. Our needs were addressed immediately and the location is prime.

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you very much for taking the time to review our hotel! We are all very pleased that you enjoyed your stay. We do get quite a few extended stay guests, and we take pride in making it their "home away from home". We are very excited that this was the case for your stay! We are... More 

Winnipeg, Canada
1 review
2 of 5 stars Reviewed October 27, 2014

The hotel is ok for the price but has shuttle problems. We booked this hotel because it had a shuttle to the hockey game at the Excel Center. We asked five times how the shuttle system worked. They told us that the evening was quiet and to just call when we needed a pickup. My family consist of myself, my... More 

Was this review helpful? Yes
Paul H, Front Office Manager at Holiday Inn St. Paul-I94-East (3M Area), responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. Our shuttle is an amenity that we take pride in providing, and I apologize that it did not come in a timely manner. That specific night we did have other shuttles, and our shuttle is upon request and availability. I apologize that there was a lapse in... More 

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Additional Information about Holiday Inn St. Paul-I94-East (3M Area)

Address: 2201 Burns Ave, I-94 & McKnight, Saint Paul, MN 55119
Phone Number:
Location: United States > Minnesota > Saint Paul
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn St. Paul-I94-East (3M Area) 3*
Number of rooms: 193
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Also Known As:
Holiday Inn St. Paul-i94-East (3m Area) Hotel Saint Paul
Holiday Inn Saint Paul
Saint Paul Holiday Inn
Hotel Style:
#3 Business Hotel in Saint Paul

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