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All 17 Saint Paul hotels

DoubleTree by Hilton Hotel St Paul Downtown

3.0 of 5 Hotel   |   411 Minnesota Street, Saint Paul, MN 55101 (Formerly Hilton Garden Inn St Paul City Center)
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Ranked #8 of 17 Hotels in Saint Paul
A recent review
5 of 5 stars reviewed yesterday
Lisa H Calumet, Minnesota, United States
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328 reviews from our community

Traveler rating
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    109
    76
    43
    14
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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English first
Calumet, Minnesota, United States
Contributor
12 reviews 12 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

We stayed at the Double Tree as we were in town for a wedding. The staff was very helpful in coming out of the building to show us where to park (there is a $15 charge, but you can come and go). We were traveling with extended family. They gave us an upgrade and still made sure that we were... More

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Springfield MO
2 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

With many fabulous restaurants close by, a grayline stop a block away, ample parking in the garage, and Mears park, this hotel is perfectly located to enjoy downtown St Paul. The hotel staff was informed, helpful, and accommodating. Rooms quiet, clean, well furnished, comfortable beds. My only negative comment is the hotel lobby area. As I understand, they have recently... More

Review collected in partnership with DoubleTree by Hilton

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BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hello We appreciate your comments. We are very excited about the new restaurant. It's been getting great reviews such as yours. The lobby is also new. We admit it really wasn't designed to doesn't accommodate larger groups. However still very comfortable with pillows, chairs community table and fire place. Brian More

St. Paul, United States
1 review
4 of 5 stars Reviewed 1 week ago

The hotel was very nice and was clean and comfortable. The only negatives were that the wait for elevators was long and the wifi was very spotty. The bar was very nice and had games on all of the tables which was fun. Overall, it was a good experience in a nice hotel.

Review collected in partnership with DoubleTree by Hilton

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BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hi Jana Thank you for thee nice comments. We had a power outage from a storm that caused problems our Wifi switch and has now been replaced. See you again soon! Brian More

St. Paul, United States
1 review
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel for our wedding along with a lot of our family and friends. Upon check-in, our suite was dirty. Very disgusting to walk into a dirty, smelly room. Spent about an hour with the front desk trying to sort it out. My parents also had to switch rooms due to the smell in their room. I... More

Review collected in partnership with DoubleTree by Hilton

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BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hello Sarah This was a very unfortunate experience you had. I will be retracing the fact that you were given a key to a room that was not yer ready to be sold. As far as the wedding rate is concerned, I do know we held rooms at a special group rate. At times, unsold rooms at the last minute... More

st. paul, United States
1 review
4 of 5 stars Reviewed 1 week ago

good hotel, but service at restaurant was very poor, waitress too slow, wrong order, and appeared to be more of a pizza place, loved the idoc system in room for charging ipod, pool was warm and bed comfortable

Review collected in partnership with DoubleTree by Hilton

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BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hi Pam Thank you for your comments. We just recently opened the Rival House restaurant and the servers are getting more familiar with is each day. Thank you for your patience. Brian More

Bismarck, North Dakota
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Hotel was accommodating. Breakfast serve staff was exceptional. Shuttle drivers were empathetic and helpful. Food was very good. If need handicap room, validate your shower accommodations. Location was good. Attached to a food court and skywalks.

Review collected in partnership with DoubleTree by Hilton

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BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hi Deb What wonderful comments about the staff. Yes, they are very caring. Brian More

Cottage Grove, United States
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed for one night thinking it would be fun for our kids as a last hurrah before school started. We live less than 20 minutes away and are regretting not just driving home after a wedding we attended. Didn't get cookies at check in, elevators were broken/slow, and breakfast was terrible for the price we paid (and these are... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you for taking the time to write a review on TripAdvisor after your recent stay with us. We appreciate your feedback, your opinions are important to us. I am hoping to get an opportunity to speak with you regarding your stay. I will be calling you shortly. Brian More

kansas city, United States
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

I was assigned to two rooms where the floors were stained..one in Red something goo and the other with a bad and large coffee spill on the carpets. I was moved from the first room, but on my next visit just a day after (my own time), I was tired and didn't bother with a request for a move.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Hi Lisa Our Executive Housekeeper was able to get into those rooms and correct the problem. I am very sorry. Thank you for your comments. Brian More

Chicago, Illinois
1 review
1 of 5 stars Reviewed 2 weeks ago

I was overcharged and the lady I was dealing with NEVER once called me back to see that THEIR MISTAKE was taken care of. On top of that, I placed a phone call into CORPORATE in which never returned my phone call. Needless to say, we were a platinum member and we quickly switched over to Marriott and I am... More

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Duluth,MN, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

During a recent buiness trip to the Mpls. St. Paul area I had the opportunity to stay at the DoubleTree Hotel by Hilton in downrtown St. Paul. The accomodations were top notch with very comfortable and clean rooms. The staff was very friendly and helpful. The DoubleTree by Hilton hotel is located in a very centralized location to the downtown... More

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
BSchmechel1, General Manager at DoubleTree by Hilton Hotel St Paul Downtown, responded to this review

Thank you Richard. We hope to see you again soon. Brian More

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Additional Information about DoubleTree by Hilton Hotel St Paul Downtown

Address: 411 Minnesota Street, Saint Paul, MN 55101 (Formerly Hilton Garden Inn St Paul City Center)
Phone Number:
Location: United States > Minnesota > Saint Paul
Price Range (Based on Average Rates): $$
Hotel Class:3 star — DoubleTree by Hilton Hotel St Paul Downtown 3*
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Also Known As:
Hilton Garden Inn St Paul City Hotel Saint Paul
Hilton Garden Inn Saint Paul
Hilton Saint Paul
Saint Paul Hilton

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