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All 17 Saint Paul hotels

Crowne Plaza Hotel St Paul - Riverfront

3.5 of 5 Hotel   |   11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Radisson)
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Ranked #10 of 17 hotels in Saint Paul
A recent review
5 of 5 stars reviewed 1 week ago
Monica - Niki E Chicago, Illinois
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382 people have reviewed this hotel

Traveler rating
    54
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (116)
Date | Rating
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English first
Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

We stayed here during a long weekend for my niece's wedding and mom's 80th birthday. The access was perfect, with such friendly valet parking staff. Our room had a wonderful corner river view. We asked for a better rate than what was immediately offered and were treated extremely well.

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Hi Monica, Thank you for sharing! It sounds like your weekend was a success, and we're glad we could be a small part of the celebrations. We'd love to welcome you back should you need a place to stay in St. Paul again! Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

Honolulu, Hawaii
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for about a week for business. The rooms recently renovated and nice, Spectacular view. Awesome front desk and housekeeping. Bar not so great allot of locals regulars who may drink a little too much.,.

Was this review helpful? Yes 1
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Thank you for feedback and we appreciate your business! It's wonderful to hear that you enjoyed your overall stay here. Our outlets are about to get a complete makeover too, and we will keep an eye on it! Sincerely, Tim Blaschke General Manager tblaschke@graveshospitalitystp.com (651) 605-0175 More

Mankato, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago

The carpet had stains all over. The bathroom paint by the shower was bubbling and falling down with mold along the ceiling. The fan in the shower didn't work and when we got up there to find out why it was so full of mold and dirt. Both beds had blood on the bedspread. They kept telling us we are... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Julie, it is concerning to read that you walked into anything but a clean, comfortable room. While we are in the middle of doing a major overhaul of each room, you should still expect cleanliness no matter what room you are staying in. Please contact me directly so we can make this right. Thank you for bringing this matter to... More

Lynden, Washington
Top Contributor
94 reviews 94 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Spent 3 nights in this hotel that I would have never picked for myself based on Tripadvisor ratings. I was placed here for a conference. After the first night I went and spoke with the front desk manager and listed my issues. 1 - Pill on the floor when I first walked in 2- When I pulled out the coffee... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Dave, attention to detail is very important when it comes to prepping a room, and I would like to sincerely apologize for the things that we clearly missed. That being said, my utmost concern is that your when you shared this information with our staff, it was not corrected immediately. If you would like an additional blanket, we want to... More

Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Unfortunattely I didn't stay at tis hotel, but I did attend a Conference there for several days. I had to leave my hotel due to an emergency, So when I was dropped off at the Crown Plaza by a police officer, I was crying and very disheveled. The valet immediately came to me and asked me what was wrong and... More

Was this review helpful? Yes 2
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

I'm sorry to hear that you had to deal with an unfortunate situation while visiting St. Paul, but I'm happy that we were able to bestow a little kindness and comfort. We look forward to welcoming you to stay at our place next time you're in town! Sincerely, Tim Blaschke General Manager tblaschke@graveshospitalitystp.com (651) 605-0175 More

Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

Stayed here on business a couple of nights. King bed with river view was excellent. Had room service for breakfast which was great! Had room service dinner one night with wild rice soup that was on the lukewarm side. Staff and check in service was great as well as the valet parking. Would definitely return.

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

I'm glad to hear that you enjoyed your stay with us, Karen! We always want our guests to have a memorable experience, and it sounds like everything was spot on. I hope you'll stay with us again the next time you're in town for business, and if there's ever anything more we can do to make your stay even better,... More

San Diego, CA
Senior Contributor
38 reviews 38 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed 3 weeks ago

this property is in some serious need of improvments--or better yet, a complete tear down. Parking lot appears to be falling apart, lobby has holes in the ceiling and over all this property is just weathered. I would certainly pass on this property and try something else. next business trip I will be staying in Minneapolis or the Saint Paul... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Auddy, when did you come and visit us? We are in the middle of doing some huge renovations, and so far, they are really looking great -- this will take us into the "luxury" category. Hope to hear back from you soon, Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

Düsseldorf
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I stayed in the Crowne Plaza already several times and it was always "kind of okay". This time I stayed for 3 weeks, got a very small room although I asked for a big one, but it was nicely refurbished. That is the positive side of it. The negative sides are: Absolutely poor WIFI (not usable for work), the 3... More

Was this review helpful? Yes 1
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Florian, it sounds like we missed the mark on several different things, from the service in the room, to room key situation, and I would like to sincerely apologize. You have given us a lot to think about, and we look forward to continuing to try and make our guests' experiences as smooth as possible. Sincerely, Tim Blaschke tblaschke@graveshospitalitystp.com (651)... More

Delafield, Wisconsin
Contributor
11 reviews 11 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night this last weekend in order to attend a wedding. We did not heed other reviews to stay somewhere else until renovation is complete- it's very good advise. We had 4 rooms, and only one was renovated. That one was nice; the other three were very "tired", as was lobby area and garage. Views were great. Staff friendly.

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

The renovations are moving along nicely, but it is quite a process. I wish we had left a better impression overall, but I appreciate you being honest. We would love for you to join us down the line when everything is in even better shape! Sincerely, Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

Austin, Minnesota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I recently tagged along with my daughter who had to be in St. Paul for 4 days of training. I seen this as my opportunity to relax by the pool everyday and read a good book and just get some good quiet time. I was very surprised to learn upon checking in that the pool has been drained and there... More

Was this review helpful? Yes 2
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Thank you for mentioning something to us while you were here. I'm glad you ended up enjoying your stay. We look forward to having you as our guest again soon! Sincerely, Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

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Additional Information about Crowne Plaza Hotel St Paul - Riverfront

Address: 11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Radisson)
Phone Number:
Location: United States > Minnesota > Saint Paul
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel St Paul - Riverfront 3.5*
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Also Known As:
Crowne Plaza Saint Paul
Saint Paul Crowne Plaza

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
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Official Description (provided by the hotel)
Situated atop the bluffs of the Mississippi River in downtown Saint Paul, the Crowne Plaza Hotel St. Paul-Riverfront is one of the top greater Minneapolis hotels for Minnesota vacations or business travel. Relax in comfortable accommodations while enjoying unrivaled access to the best of the Twin Cities. At Crowne Plaza, guests can enjoy a 24-hour business service, free wireless high speed internet access in rooms and throughout event space, three restaurants, and indoor pool, plus fitness and leisure facilities.Long a favorite venue for meeting planners and conference attendees among greater Minneapolis convention hotels, the Crowne Plaza Hotel St. Paul-Riverfront offers an attentive catering staff and over 50,000 sq. ft. of elegant event space.Our St. Paul, downtown hotel is convenient to: Saint Paul RiverCentre Convention Center, Xcel Energy Center Arena, Mall of America, Minnesota Children's Museum, Minnesota State Capitol, Minnesota History Center, Science Museum of Minnesota, Ordway Center for the Performing Arts, Como Zoo and Conservatory, Minnesota Zoo, Target Center, Hubert H. Humphrey Metrodome. ... more   less 
Number of rooms
479

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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