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All 17 Saint Paul hotels

Crowne Plaza Hotel St Paul - Riverfront

3.5 of 5 Hotel   |   11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Radisson)
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Ranked #10 of 17 Hotels in Saint Paul
A recent review
3 of 5 stars reviewed 5 days ago
TNexplorer Nashville
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387 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Nashville
Top Contributor
87 reviews 87 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Let's start with the inconvenience first -- as noted the hotel has changed management and is being renovated. I was on the 14th floor, in a newly done room, and it had the comfort you'd want from a conference hotel. Among the amenities was a "dorm size" frig and in-room coffee. The view of the river was lovely, and it... More

Was this review helpful? Yes
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

After reading the reviews on here we were hestitant on staying at this hotel but were pleasantly surprsed. We upgraded rooms to get one that was newly remodeled. When we checked in the room was very small and did not seem to be what we made for resevations. We had arrived late so did not call front desk until next... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Hi there! I'm happy to hear that we exceeded your expectations. Your message has made my day -- I'm eager to share it with the rest of the team, as I know they'll really appreciate it, too. We look forward to welcoming you back! Sincerely, Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

Contributor
16 reviews 16 reviews
11 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

For the price of the hotel, I was expecting more. We called ahead to let them know we were arriving late. We were placed in a very small room. My husband requested for a 1 King Bed room with a view. No fridge, no microwave. I though this was standard in hotels, I guess not. We called the front desk... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Thank you for taking a moment to share with us what you thought of everything. I do wish we had been able to show you a more suiting room right from the start, but I'm happy we were able to accommodate. You're right, a room with a view can't be beat. We would be more than happy to try and... More

Wilmington, Delaware
Senior Contributor
24 reviews 24 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

In all fairness, this hotel is undergoing a renovation, and it really needs it. The room was spacious, the beds were very comfortable, BUT the bathroom faucets were awful - I thought they were going to come off in my hand, the old style toilet was tucked under the vanity so you had to put the lid down to flush... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Linda, as you saw, the renovations are much needed. It's been a labor of love making these changes, but we are extremely excited to be able to offer all of our guests a much better experience very soon. Thank you for offering a break down of what you thought of everything. You'll be happy to know that the renovations include... More

Boise, Idaho
Top Contributor
85 reviews 85 reviews
21 hotel reviews
56 helpful votes 56 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I spent a week at this hotel for a conference. I arrived on a Monday, and left on a Saturday. Arrival was fine. Took a shuttle from the airport. There were several "shady-ish" people hanging around the front of the hotel, but not much that the hotel staff can probably do about this. Check in went very smoothly. Front desk... More

Was this review helpful? Yes 2
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Hi there, I would like to communicate more directly with you about your stay. It is very concerning to read that there were this many pitfalls in the way we took care of things for you, and I want you to know that all of your concerns are not falling on deaf ears. While we have made small adjustments and... More

Chicago, Illinois
1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed here during a long weekend for my niece's wedding and mom's 80th birthday. The access was perfect, with such friendly valet parking staff. Our room had a wonderful corner river view. We asked for a better rate than what was immediately offered and were treated extremely well.

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Hi Monica, Thank you for sharing! It sounds like your weekend was a success, and we're glad we could be a small part of the celebrations. We'd love to welcome you back should you need a place to stay in St. Paul again! Tim Blaschke tblaschke@graveshospitalitystp.com (651) 605-0175 General Manager More

Honolulu, Hawaii
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for about a week for business. The rooms recently renovated and nice, Spectacular view. Awesome front desk and housekeeping. Bar not so great allot of locals regulars who may drink a little too much.,.

Was this review helpful? Yes 1
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Thank you for feedback and we appreciate your business! It's wonderful to hear that you enjoyed your overall stay here. Our outlets are about to get a complete makeover too, and we will keep an eye on it! Sincerely, Tim Blaschke General Manager tblaschke@graveshospitalitystp.com (651) 605-0175 More

Mankato, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 4 weeks ago

The carpet had stains all over. The bathroom paint by the shower was bubbling and falling down with mold along the ceiling. The fan in the shower didn't work and when we got up there to find out why it was so full of mold and dirt. Both beds had blood on the bedspread. They kept telling us we are... More

Was this review helpful? Yes 1
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Julie, it is concerning to read that you walked into anything but a clean, comfortable room. While we are in the middle of doing a major overhaul of each room, you should still expect cleanliness no matter what room you are staying in. Please contact me directly so we can make this right. Thank you for bringing this matter to... More

Lynden, Washington
Top Contributor
94 reviews 94 reviews
24 hotel reviews
40 helpful votes 40 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Spent 3 nights in this hotel that I would have never picked for myself based on Tripadvisor ratings. I was placed here for a conference. After the first night I went and spoke with the front desk manager and listed my issues. 1 - Pill on the floor when I first walked in 2- When I pulled out the coffee... More

Was this review helpful? Yes
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

Dave, attention to detail is very important when it comes to prepping a room, and I would like to sincerely apologize for the things that we clearly missed. That being said, my utmost concern is that your when you shared this information with our staff, it was not corrected immediately. If you would like an additional blanket, we want to... More

Contributor
16 reviews 16 reviews
9 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Unfortunattely I didn't stay at tis hotel, but I did attend a Conference there for several days. I had to leave my hotel due to an emergency, So when I was dropped off at the Crown Plaza by a police officer, I was crying and very disheveled. The valet immediately came to me and asked me what was wrong and... More

Was this review helpful? Yes 2
Tim B, Manager at Crowne Plaza Hotel St Paul - Riverfront, responded to this review

I'm sorry to hear that you had to deal with an unfortunate situation while visiting St. Paul, but I'm happy that we were able to bestow a little kindness and comfort. We look forward to welcoming you to stay at our place next time you're in town! Sincerely, Tim Blaschke General Manager tblaschke@graveshospitalitystp.com (651) 605-0175 More

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Additional Information about Crowne Plaza Hotel St Paul - Riverfront

Address: 11 E Kellogg Boulevard, Saint Paul, MN 55101 (Formerly Radisson)
Phone Number:
Location: United States > Minnesota > Saint Paul
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel St Paul - Riverfront 3.5*
Number of rooms: 479
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Also Known As:
Crowne Plaza Saint Paul
Saint Paul Crowne Plaza

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