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BEST WESTERN PLUS Kelly Inn

2.5 of 5
161 St Anthony Ave, Saint Paul, MN 55103-2362
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BEST WESTERN PLUS Kelly Inn
Ranked #4 of 19 hotels in Saint Paul
4.0 of 5 stars 86 Reviews
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86 reviews from our community

    Trip type
Traveler rating
    24
    32
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Date Rating
Sacramento
Contributor
18 reviews 18 reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed May 24, 2012 NEW

Would I stay here again?... Yes, but not at book rate. The staff was friendly and prompt. The room was nice and comfortable. The public areas needed a bit of TLC. Elevators and hallways could be cleaned with alittle more attention to detail. This hotel is rated at 2.5 stars which I feel is accurate. I spent two nights here,... More

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Iron River, WI
Senior Contributor
34 reviews 34 reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed May 15, 2012

My two sisters and I stayed here the evening before my sister was scheduled for an early surgery at Regions Hospital. Besides being clean, comfortable and attractive, the staff was extremely friendly and helpful. Due to a lot of road constuction in the area, we were grateful for the on site restaurant and the shuttle service provided to and from... More

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Stewartville, Minnesota
Contributor
17 reviews 17 reviews
Reviews in 13 cities Reviews in 13 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2012

We stayed here for a MN Wild Game at the Excel Energy Center. The hotel provided a shuttle to the event center every 15 minutes, get in line early as many people use this (we weren't able to get on the first one we were in line for but got on the second)! After the game it was such chaos... More

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Jacob Kolander, Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 16, 2012

Dear Charis, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you... More

Kenora, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed April 6, 2012

I booked this hotel thru Hotwire.com, so I didn't know what we were getting, or what to expect. We were pleasantly surprised to find such a nice place. Front desk staff were great, quick & painless check-in. Our room was a bit smokey smelling, but front desk had someone come up with febreeze promptly, and even offered to change our... More

Was this review helpful? Yes
See 2 more reviews by desousama for Saint Paul
Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 10, 2012

Thank You for your Comments about your recent stay with us! I am so glad to hear that you enjoyed your stay. We look forward to having you stay with us again. Kind Regards, Jacob Kolander Front Office Manager More

Bemidji, Minnesota
Senior Reviewer
6 reviews 6 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 9, 2012

We stayed here Mar 7th, 2012. We had an excellent stay! We were very grateful to have a shuttle back and forth to the hospital. All the staff that we dealt with were very friendly, kind, courteous, and very willing to strive to accommodate our needs. There's a driver named Jace who is AWESOME!!!!! He must of drove us back... More

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Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
March 13, 2012

Thank you for staying with us, and for your Wonderful comments! I am really happy to hear that you enjoyed your stay with us. We look forward to seeing you again! Kind Regards, Jacob Kolander Front Office Manager More

Charlotte
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2012

So I used Priceline.com's "Name your own price" and got an awesome deal for this place! We loved the view of the city and this was so easy to get to! Right in the middle of everything! Stayed here with my husband and 3 children in room 612. The rooms were clean and of a great size. Not too small... More

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Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
March 3, 2012

Thank You so much for staying with us and for letting us know how your stay was. I am happy to hear that we where able to provide you with a satisfying stay! We look forward to having you stay with us again! Kind Regards, Jacob Kolander Front Office Manager More

Wisconsin
Reviewer
5 reviews 5 reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed February 21, 2012

I stayed in this Hotel Jan 6 - 7. The front desk staff was very nice. I will have to say the shuttle driver really did a excellent job. We ate at the restaurant and the food was very good. No complaints I would stay here again.

Was this review helpful? Yes
Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
February 23, 2012

Thank You for staying with and for your comments about the hotel and your stay! I am happy to hear that you enjoyed every bit of it. We look forward to having you stay with us again in the future. Kind Regards, Jacob Kolander Front Office Manager More

Dundas, Minnesota
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed February 19, 2012 via mobile

I had a king room but with the microwave on the desk and a very small dresser there was no work space. The bathroom had virtually no vanity space. My things kept falling into the sink. The ceiling was so low in the bathroom I could easily touch it. All of this left me feeling really claustrophobic. The location was... More

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Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
February 22, 2012

Thank You for your comments regarding your stay with us. We appreciate hearing from our guests and knowing the things that you see that we need to improve. I really hope that you will give us another chance and stay with us again. Kind Regards, Jacob Kolander Front Office Manager More

Chicago, Illinois
1 review
4 of 5 stars Reviewed February 12, 2012

I stayed in room 320 from Fuburary 10th to the 13th. I would like to inform you and your staff that I really enjoyed my stay. The front desk staff was very poliet and welcoming. The room was clean and safe. The housekeeping staff was ok. They did not speak very much but when asked for some thing they were... More

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Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
February 16, 2012

Thank you for your wonderful comments about your stay with us. I am so glad to hear that we exceeded your expectations! We look forward to have you stay with us again when you visit St. Paul. Kind Regards, Jacob Kolander Front Office Manager More

NH
Contributor
13 reviews 13 reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 21, 2012

I was not impressed by this hotel. For a midwestern city, I found the service unfriendly, particulary the desk staff. We were driving across country had asked for a quiet room and were given one at the end of the hall. The in the morning the housekeepers were gathered there and conversing loudly. I stuck my head into the hall... More

Was this review helpful? Yes
Jacob Kolander, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
January 24, 2012

Thank You for your Review of our hotel and letting us know how your stay went. I am sorry to hear that it did not meet up to your expectations. Please contact me directly at the hotel so we can discuss in detail your concerns about your stay. Again I apologize and truly hope that you will give us another... More

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Additional Information about BEST WESTERN PLUS Kelly Inn

  • Best Western Kelly Hotel
  • Best Western Saint Paul
  • Saint Paul Best Western
Address: 161 St Anthony Ave, Saint Paul, MN 55103-2362
Price Range: $$

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BEST WESTERN PLUS Kelly Inn
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