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Holiday Inn Express St. Cloud

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4322 Clearwater Road, Saint Cloud, MN 56301
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Holiday Inn Express St. Cloud
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Holiday Inn Express St. Cloud
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111 reviews from our community

Traveler rating
    40
    43
    14
    5
    9
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37
23
11
27
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Twin Cities, MN, USA
Top Contributor
56 reviews 56 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I previously stayed here prior to the renovations and had a great stay. A friend rented another suite this time, thinking we'd have the same good experience. This time, however, she had an allergic reaction after an hour of being in the room; she is allergic to cats, and this room clearly had not been cleaned well enough after another... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

tmazionsmith, I apologize for the issues your group encountered during your stay. I spoke to the guest whom had the allergic reaction, the night of your stay. I was not able to provide immediate relief to her and she stated she would be going home but relayed the rest of the group would be staying. I did comp the room... More 

Marion, Illinois
Top Contributor
104 reviews 104 reviews
49 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed February 19, 2015

I have stayed in HIE properties all over the Midwest and this is one of the best. It is conveniently located just off of I94. It has been recently renovated and looks like a brand new hotel. The room was very clean, had a nice big tv, a comfortable bed and provided a very peaceful nights sleep. Although I did... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Wow! Thank you so much for the review DAA67! We are excited to hear "you can't wait to come back" you had a "peaceful sleep" found staff to be "very friendly" and had a "clean" room. We look forward to seeing you on your next stay, thank you again for the review! Kerri & Staff More 

Top Contributor
71 reviews 71 reviews
19 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed February 19, 2015 via mobile

My second stay here for business reasons. Nice, clean, safe and comfortable. I can repeat my stay with no problems but I think the details are important. I was updated to a large suite with kitchen, etc but could not locate a place where to set my suitcase. Ended up on the sofa. The rooms did not have hanging space,only... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you so much for the review Isaac R! Glad to hear you found the hotel "nice, clean, safe & comfortable". I am so sorry your breakfast experience was not as good. I will talk with staff to ensure breakfast is always full. Thank you for taking the time to review our hotel and we look forward to seeing you... More 

Stewartville, United States
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 18, 2015

We had stayed here a couple of years ago as it was a convenient location, and it was OK. They have since spent a lot of money updating most of the Hotel and the pool as well. The beds were some of the most comfortable I've ever slept in. Pillow options were soft or firm, didn't even have to ask... More 

Was this review helpful? Yes 1
WAUKEE
Contributor
20 reviews 20 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 10, 2015

We were greeted by Nolan at the front desk. We needed to change our reservation upon arrival and he was very accommodating! Our rooms were very clean and there was even a 'enjoy your stay' note from John in our room. We ran into a few employees in the hall and they were very pleasant young men! We will be... More 

Was this review helpful? Yes 2
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

ThreeGreatSons! Thank you so much for the review! We are pleased you found the hotel very clean, accomodating and encountered friendly staff. We look forward to seeing you again as you son attends St Cloud State. Thank you again, Kerri & Staff More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 3, 2014

We were going to stay at AmericInn based on their rating, but one peek and knew it wasn't for us. Just down the road was this HIExpress. It's great! Just been renovated, great pool and SUPER breakfast! A real treat! Us and 2 small children. Only complaint, a couple of lady bugs in the window sill. Other than that it... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you for the review! I am pleased you chose our hotel and found everything to your liking. We hope the kids are enjoying thier trip. Maybe we will see you again in the future! Thank you again for the review, Kerri & Staff More 

Duluth, Minnesota, United States
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed November 14, 2014

Traveled to St Cloud for business and stayed at this hotel. Front desk was very friendly on check in. We requested poolside room and they gladly made the change. Once checked in we went to the pool area which is huge. So big that there are 3 areas that have pools. Problem was we were on the opposite end from... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Roxi J, Thank you for the review and I will pass this review along to the staff at the Holiday Inn and Suites. I believe you stayed there as we do not have a sauna or poolside rooms but they do. Thank you again for the review. Kerri More 

Waterloo, Iowa
Contributor
18 reviews 18 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 16, 2014

We've stayed here many times, and will continue to stay here in the future, it's convenient, priced right, and the re-model that's going on will only be for the better. Last weekend we stayed in room 310, the weekend before a room on the 4th floor, both recently remodeled and both with identical issues: 1. Sink faucet - the screen... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you for your honest assessment. We certainly appreciate any review negative or positive as we always can improve. We will improve and coach staff prior to your next visit. We are pleased you continue to stay at our hotel and look forward to the next stay. Thank you again, Kerri & Staff More 

Winnipeg, Canada
Contributor
12 reviews 12 reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 15, 2014

We stayed at this hotel on a week end trip with our dog. It was the first time travelling with a pet. No extra fee for pets. They gave us a nice quiet, clean room. Very friendly staff. In the middle of remodeling, but did not encounter any problems with construction. Breakfast was served by the pool. Good basic selection.... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Yogaprincess1, Thank you for the review. We are very happy you found your room and the hotel clean, and did not encounter any issues during your stay, with the construction. We look forward to seeing you in the future. Kerri & Staff More 

US
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
2 of 5 stars Reviewed August 31, 2014

Room housekeeping was inconsistent. Many days towels were not replaced, toilet and sink area not cleaned and floor not vacuumed. Front desk responded positively. Had several problems with door lock. Required trips back and forth to front desk. Internet connection dropped out a lot, was slow and spotty on 4th Floor. If staying over a weekend, ask ahead if there... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

cashflo, I apologize your stay was less than expected. We did have a few teams in for St Clouds sporting events and it can get a little noisy. Currently we are renovating our lobby and breakfast bar areas which will give us a fresh up to date appearance, more seating and space in the breakfast bar. We hope you will... More 

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