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Holiday Inn Express St. Cloud

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4322 Clearwater Road, Saint Cloud, MN 56301
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Holiday Inn Express St. Cloud
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Holiday Inn Express St. Cloud
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125 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
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Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 days ago NEW

Can't think of a single negative thing to say. Very comfortable beds/rooms, clean, quiet. Nice pool and hot tub. Friendly staff. Felt safe and comfortable, had a great sleep. Good breakfast/coffee as well. Good price.

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you jenpre73 for the review! We are very happy you can't think of a negative thing to say about your stay. We strive to make every guest feel that way. Thank you again for the review! Kerri & Staff More 

Stillwater, MN
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

After having issues at another nearby hotel, we Googled "pet friendly" hotels and the other TripAdvisor reviews came up letting me know at a glance that this was a place to try. We called to make sure they had availability and headed on over on short notice. Upon entering, the hotel felt new, fresh, and contemporary. I checked in, let... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

You are so very welcome! We are glad we were able to relieve some of your stress you encountered at the previous hotel. The Shihtzus are welcome anytime! Thank you for the review, hope to see you again in the future. Kerri & Staff More 

Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Trip Advisor My experience at this establishment exceeded my expectations. The customer service was outstanding. I really felt like I was treated as a human and a customer just a "user of their goods and services" I rank 5 stars out of 5, and would recommend this company to my friends, family and colleagues. Specifically the following should be recognized... More 

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Beg Bend, WI
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was a convenient location to meet with family to handle a business situation. We enjoyed the variety of the hot items and other items on the breakfast bar. The spa did not work all the time we were there which was disappointing. When I brought it up to the night manager, he was indifferent and didn't have a solution.... More 

Was this review helpful? Yes
Greenfield, Wisconsin
Level Contributor
60 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Comfy beds, room decor relaxing, breakfast area large and enough healthy choices. Staff pleasant. No microwave or refrigerator in room. Internet slow. Light from parking lot shown even with room darkening shades but appreciate light security in the lot. Would return.

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

WOW! "High on the Charts" that is huge for us. Thank you so much for the review. We are happy you felt safe during your stay and found the rooms relaxing. We do have refrigerators in every guest room, placed in the Armoires, and microwaves available upon request. Thank you for the review we appreciate every review we get and... More 

Hemet, California
Level Contributor
91 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 4 weeks ago

LOVED THIS PLACE! In the top five hotels we have stayed at. We checked in late from a road trip from Ohio to North Dakota. Front desk guy gott us checked into a room with a king size bed that I asked for. Lobby and halls were spotless and place had that CLEAN look. We got into room and again... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you for the detailed review! We are happy you found the hotel CLEAN with NO SMELL. We are equally excited you would have liked a longer stay.Hopefully your next trip you will have time to use the pool area. Thank you again for the review and we look forward to your next stay! Kerri & Staff More 

Fargo
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed June 21, 2015

First time at this property. Nolan tried his best, but the Hotel was FULL of baseball teams. Many of the parents were out in the lawn, I believe drinking and having a good time. Security was called and I noticed the building quieted down nicely. The teams completely took over the pool area and breakfast area. Enough of that... but... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you for taking the time to review our property. We are glad you found the guest room large, clean and quiet. We are so sorry you were not able to experience the entire breakfast with the teams leaving so early in the morning. We appreciate the recommendation and thank you again for the review, Kerri & Staff More 

San Luis Obispo, California
Level Contributor
25 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed June 19, 2015

We had to call the front desk twice during our stay. The first time was to report the air conditioner wouldn't stay on and the room was very humid. His flat response that he could come up to look at it but probably couldn't do anything we couldn't do made me laugh out loud in shock. Really? Next we couldn't... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Holiday Inn Express St. Cloud, responded to this review

Dear rmwanders, Thank you for taking the time to express your thoughts and concerns. We always aim to provide an enjoyable stay to our guests and it is truly disheartening to know that we did not live up to your expectations of the IHG brand especially with the air conditioning system and Wifi connection. We also apologize about our front... More 

Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 8, 2015

Was extremely pleased with this newer Holiday Inn Express. It was spotless, updated décor, friendly service and reasonably priced. You have Wi-Fi, premium channels, fairly good breakfast and conveniently located near the Interstate.

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you Jan D for the review! We just finished our renovations and are happy you felt the hotel was "spotless" with "friendly service". We look forward to you and your family staying with us again. Thank you again for the review! Kerri & Staff More 

Minnesota
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed June 5, 2015

I had a very pleasant stay at the Holiday Inn Express in St. Cloud. The lobby, hallways, and rooms were all very clean. The employees were friendly and helpful. The room had almost everything that you'd expect in a hotel room. The free breakfast was also nice. The hotel is located right off Interstate 94, yet very quiet during the... More 

Was this review helpful? Yes
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

So glad you and your family had a very pleasant stay. Our goal is to make every guest feel welcome, provide a clean and safe hotel, and make each stay the best it can be. Funfan17 we appreciate you taking the time to review our hotel and we look forward to seeing you in the near future! Thank you again... More 

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