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All 20 Saint Cloud hotels

Holiday Inn Express St. Cloud

2.5 of 5 Motel   |   4322 Clearwater Road, Saint Cloud, MN 56301
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Holiday Inn Express St. Cloud
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Ranked #12 of 20 hotels in Saint Cloud
A recent review
5 of 5 stars reviewed 6 days ago
tmazionsmith Twin Cities, MN, USA
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84 people have reviewed this hotel

Traveler rating
    28
    31
    12
    4
    9
See reviews for
31
16
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20
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Twin Cities, MN, USA
Senior Contributor
42 reviews 42 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed here two nights with a group of scrapbookers - we had a suite with 5 people, using the main area in the suite to work on our projects. We had excellent service from the housekeeper and the front desk staff (Garrett was awesome!), and we stuffed ourselves silly on the breakfast in the mornings.

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

I am excited to hear you received "excellent" service during your stay and enjoyed the breakfast bar. Garrett will be thrilled you remembered him. We will see you and your group for the next scrap booking get together! Thanks for the review, Kerri More

Surprise, Arizona
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

was a great hotel, large room accessible with king bed, and roll-in shower, The bed was very comfortable with pillows options, they have a great express start breakfast with good eats from scrambled eggs to waffles, pancakes(Rubbery) Did not use but there was a lift to get in pool, very friendly staff The are starting to re model but not... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Wayners_11, Thank you so much we appreciate your taking the time to review our hotel. We are happy you found our staff to be friendly as well as a great hotel. Next time I hope you are able to try the lift, other guests who have used it really enjoyed their time in the pool. We are so glad the... More

Grand Forks
Contributor
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 2, 2014

I have limited mobility and my wife must use a walker following major surgery at Mayo. We had to stop in St Cloud because of her condition and the weather. On check in we used a cart to move our stuff and medical items to our room. A couple of hours before check out, I went to the desk and... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Tommy212, I sincerely apologize for the service you did not receive. This is not typical service we give to our guests. I have sent a personal meesage to you in hopes of a respone. I will most certainly talk with the staff to see it won't happen to another guest. Again, I apologize and hope you would try us again... More

Deer Park
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed February 2, 2014

Came in from out of town for a funeral. Meet up with family. Had the suite and it was great. Cheaper than if we would've done 2 different rooms. Staff was friendly and understanding. Pool room was a bit chilly. Nice stay.

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Undergrad01, I am so glad we could make your stay nice under the circumstances. We will turn up the thermostat in the pool area to get it warmer. Thank you for the review and hopefully your next stay will be for joyous reasons. Kerri More

Okoboji, Iowa
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed January 10, 2014

After a few minutes of surly questions while trying to make a reservation, from a desk clerk with a giant attitude... I decided there are other places to stay. I think her name was ALEX. it's the first HIE that refused to take the Priority Club number. I would stay in a Sears tent before staying here.

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

MikeT, I apologize your experience making a reservation was unsatisfactory. I will take steps to ensure this doesn't happen again. Please accept my sincerest apology, I have also sent a private message to you. Kerri More

Chicago, Illinois
Senior Contributor
34 reviews 34 reviews
23 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed November 22, 2013

The location was conveniently right off expressway. A bit isolated with respect to restaurants, but not far of a drive to get to more choices. The room was a bit more spacious than many in this brand/class, it was clean and the bed comfortable. The heater/air conditioner was whisper quiet on the low fan setting - very nice. I never... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

SGillinois, Thank you so much for writing a review on Trip Advisor. Wow! "Nearly flawless in achieving brand expectation" We strive to give every guest the best expierence possible during their stay. We will continue training our breakfast attendant to meet guest expectations. Again, thank you for the review and we will see you soon! Kerri More

pella, Iowa
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 15, 2013

I have stayed at various hotels in St Cloud, this is the best one I have stayed at. Room was clean, beds comfortable and the breakfast in the morning was excellent. I will stay again if I am in St Cloud again. The only suggestion I have is for the front desk staff to have more help. Despite being short... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Galwaywren, We are happy to hear this was the best hotel in St Cloud you have stayed at. Finding a very clean room, comfortable bed and an excellant breakfast. We look forward to your next visit. Thank you again for the review on Trip Advisor. Kerri More

Albert Lea, Minnesota
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 20, 2013

I don’t normally post reviews, but after my recent stay at the Holiday Inn Express I felt compelled to do so. My daughter and I were in town to visit the university where she is thinking about attending college. Personally, I do not know much about the area and thought this was an important “fact finding mission” about where I... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

duckhunter64, Thank you for writing a review regarding the encounter you had in our parking lot. I am so happy staff took immediate steps to ensure safety for all guests. We look forward to your return during your daughters college days. Again, thank you for the review. Kerri More

Saint Martin, Minnesota, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 14, 2013

We have an all staff meeting every 4 months. We have 6 of our field staff stay at this hotel. The service is great and we had an after work get together in their breakfast room. It worked great for a get together for about 25 people.

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

LoriD, I am happy to hear you received great service and the breakfast bar fit your needs. As always, let us know if we can make it better. Thank you for writing a review on Trip Advisor and we'll see you in four months! Kerri More

Minneapolis, Minnesota
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 8, 2013

We stayed in a 1 bedroom suite at this hotel. The bed was comfortable, and the room was extremely clean. Beyond that, it wasn't that great. The furniture and decor seems VERY old. The 1 bedroom suite didn't seem much larger than a standard room (like they just added a wall in the middle). The living room area was very... More

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Sunny1941, We are happy to hear you found your room extremely clean. We are so excited that our remodel has begun and includes the items you mentioned; new furnishings, carpet, wall treatments, lighting and a new breakfast bar/lounge area. We will have a completely new look when it is completed! However, I am very disappointed in the way the breakfast... More

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Additional Information about Holiday Inn Express St. Cloud

Also Known As:
Holiday Inn Express St. Cloud Hotel
Holiday Inn Express St. Cloud Hotel Saint Cloud
Holiday Inn Saint Cloud
Saint Cloud Holiday Inn
Address: 4322 Clearwater Road, Saint Cloud, MN 56301
Phone Number:
Location: United States > Minnesota > Saint Cloud
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #12 of 20 hotels in Saint Cloud
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express St. Cloud 2.5*
Official Description (provided by the hotel):
... to the Holiday Inn Express-St. Cloud! As a Quality Excellence Award Winning hotel the Holiday Inn Express-St. Cloud offers services and amenities to accommodate every traveler. Be sure to take advantage of the free Continental Deluxe Breakfast Bar and 3 pools, which include a swimming pool, wading pool and whirlpool. The 24 hour fitness center and High Speed Internet ready business center are also an added bonus to your stay. All tastefully appointed guest rooms feature a refrigerator, coffee maker, hairdryer, iron and ironing board, and two-line speakerphones with data ports. All guest rooms are equipped with High Speed Internet access. King, Jacuzzi, and Executive Suites feature Kitchenettes and are certain to provide for you and your family's needs. Extended stay suites featuring full kitchens are also available. Stay Smart. Stay at the Holiday Inn Express. ... more   less 
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