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Holiday Inn Express St. Cloud

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4322 Clearwater Road, Saint Cloud, MN 56301
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Holiday Inn Express St. Cloud
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Holiday Inn Express St. Cloud
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120 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Hemet, California
Top Contributor
83 reviews 83 reviews
15 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

LOVED THIS PLACE! In the top five hotels we have stayed at. We checked in late from a road trip from Ohio to North Dakota. Front desk guy gott us checked into a room with a king size bed that I asked for. Lobby and halls were spotless and place had that CLEAN look. We got into room and again... More 

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Fargo
Top Contributor
72 reviews 72 reviews
16 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

First time at this property. Nolan tried his best, but the Hotel was FULL of baseball teams. Many of the parents were out in the lawn, I believe drinking and having a good time. Security was called and I noticed the building quieted down nicely. The teams completely took over the pool area and breakfast area. Enough of that... but... More 

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San Luis Obispo, California
Senior Contributor
26 reviews 26 reviews
20 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We had to call the front desk twice during our stay. The first time was to report the air conditioner wouldn't stay on and the room was very humid. His flat response that he could come up to look at it but probably couldn't do anything we couldn't do made me laugh out loud in shock. Really? Next we couldn't... More 

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Senior Contributor
21 reviews 21 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was extremely pleased with this newer Holiday Inn Express. It was spotless, updated décor, friendly service and reasonably priced. You have Wi-Fi, premium channels, fairly good breakfast and conveniently located near the Interstate.

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you Jan D for the review! We just finished our renovations and are happy you felt the hotel was "spotless" with "friendly service". We look forward to you and your family staying with us again. Thank you again for the review! Kerri & Staff More 

Minnesota
Contributor
11 reviews 11 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I had a very pleasant stay at the Holiday Inn Express in St. Cloud. The lobby, hallways, and rooms were all very clean. The employees were friendly and helpful. The room had almost everything that you'd expect in a hotel room. The free breakfast was also nice. The hotel is located right off Interstate 94, yet very quiet during the... More 

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

So glad you and your family had a very pleasant stay. Our goal is to make every guest feel welcome, provide a clean and safe hotel, and make each stay the best it can be. Funfan17 we appreciate you taking the time to review our hotel and we look forward to seeing you in the near future! Thank you again... More 

Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed May 6, 2015 via mobile

When you enter the hotel it is beautiful and upgraded. I stayed for two weeks and they barely cleaned the rooms. They simply came in and threw the sheets and covers back in bed. They didn't remove trash or nearly make bed. A couple of days they didn't put the pillows back on bed neatly. The internet never worked more... More 

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Adam B, I am so sorry for the experience during your stay with us. This is not the typical service we give. I would like to talk with you regarding your stay if you would call the hotel. I would like to ensure this never happens to another guests. Kerri 320-240-8000 Thank you for the review and again I am... More 

Hudson, Wisconsin
Top Contributor
247 reviews 247 reviews
28 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed April 23, 2015

We were here for a basketball tournament, and for the most part were very happy. The bed was a bit hard, but every single thing in our room was clean. That is a big deal to me. The staff was very courteous, and the coffee in lobby never ran dry. My only 'ding' so to speak was the breakfast buffet... More 

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Jilly070, Thank you so much for reviewing our hotel. We are happy your family found our hotel to be very clean and the staff courteous. We started moving the beverage items from the bathroom to the guest room which should be completed shortly. We look forward to your next "basketball" stay. Thank you again for reviewing our hotel, Kerri and... More 

Wausau, Wisconsin
Senior Contributor
24 reviews 24 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 20, 2015

Whenever we travel to St. Cloud, MN, we stay at the Holiday Inn Express. One problem we incur when traveling is bringing our two five pound dogs. Most hotels we call or just stopto check rates, either do not allow pets or otherwise charge a high price to allow pets. We made reservations online at one "pet friendly" hotel in... More 

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Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you lpmiller2015 for your review on TripAdvisor. We are elated that you highly recommend our hotel. We are pleased your stay was comfortable, clean, and your pets were able to stay with you. Thank you for your review, we do appreciate all reviews! We look forward to having you as our guests again. Kerri & Staff More 

Minnesota, United States
Contributor
13 reviews 13 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 5, 2015

First time here and very happy with everything. Pool area was very large with regular pool, wading pool and hot tub and lots of seating. Pool was warmer than most we have been too which was awesome. Breakfast was above average compared to other continental type hotels. Great tasting sausage, eggs and yummy warm cinnamon rolls. Lots of seating in... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

Thank you AAB250 for the review! We are so pleased you were very happy with your stay. We look forward to your next "staycation" Thank you again! Kerri & Staff More 

Twin Cities, MN, USA
Top Contributor
71 reviews 71 reviews
9 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed March 24, 2015

I previously stayed here prior to the renovations and had a great stay. A friend rented another suite this time, thinking we'd have the same good experience. This time, however, she had an allergic reaction after an hour of being in the room; she is allergic to cats, and this room clearly had not been cleaned well enough after another... More 

Was this review helpful? Yes 1
Kerri B, General Manager at Holiday Inn Express St. Cloud, responded to this review

tmazionsmith, I apologize for the issues your group encountered during your stay. I spoke to the guest whom had the allergic reaction, the night of your stay. I was not able to provide immediate relief to her and she stated she would be going home but relayed the rest of the group would be staying. I did comp the room... More 

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