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Le St. Germain Suite Hotel

404 West Saint Germain, Saint Cloud, MN 56301 (Formerly Radisson Suite Hotel St. Cloud)
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Le St. Germain Suite Hotel
Best prices for: 1 room 1 guest
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Ranked #14 of 19 Hotels in Saint Cloud
A recent review
5 of 5 stars reviewed 2 weeks ago
Lutsenresorter Lutsen, Minnesota
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36 reviews from our community

Traveler rating
    5
    14
    10
    6
    1
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2
8
3
15
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Lutsen, Minnesota
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We only stayed one night and the place was under major renovation but the staff was absolutely awesome. Made sure everyone was comfortable, helped older people get in and out of the hotel and when we asked for a razor one was at our door with shaving cream within 5 minutes! Free, fast wifi, newly remodeled rooms, bathroom was spotless... More 

Was this review helpful? Yes 1
Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Thank you for choosing Le St. Germain Suite Hotel during your visit to St. Cloud, MN. We appreciate the nice comments as we strive to focus on guest satisfaction. We are glad you enjoyed your stay and we hope to see you again when we become a Courtyard by Marriott! More 

MN
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 26, 2015

The hotel is suffering from major remodeling at present. It seems they are remodeling every space except the bar. The entire pool area is closed. Otherwise it was a good, clean, quiet suite style hotel with comfortable beds. Two TVs were a plus (one in the bedroom and one in the other room). Free mini-fridge and microwave.The surrounding area has... More 

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Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Hi Pete1803, we are so glad you have enjoyed your stay at Le St Germain Suite Hotel. Actually, the bar also will be going under construction soon :) So you are right, we are renovating from top to bottom to get the most satisfaction back from you. We are trying to make sure we please you well all along. Therefore,... More 

Lakeland, Minnesota
Senior Contributor
33 reviews 33 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed December 31, 2014

Nice hotel, good location for downtown, close to restaurants and shopping. The hotel was being remodeled to a Marriott, the rooms were updated. Have stayed here in the past, and has always been a nice place to stay, should be even better when its a Marriot.

Was this review helpful? Yes 2
Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Hi MNGuy12, Thank you for these great comments on our service. I am happy to hear from one of our repeat guests on here.We take pride in our guest services and are glad to hear that they were met. We look forward to seeing you again at the Courtyard by Marriott of St. Cloud, Sincerely, Abdoul R. Ouedraogo Front Office... More 

Minneapolis, Minnesota
Top Contributor
67 reviews 67 reviews
8 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed December 30, 2014

We stayed at the hotel this past weekend. We were there for a wedding. The hotel is in a great location with lots of restaurants in the area. Loved the area. Sadly - The pool was closed due to renovations. There were a lot of areas around the hotel that has open ceilings, vending machines pushed away from the wall... More 

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Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Hi Jennifer B, Thank you for sharing your experience with Trip Advisor and we apologize that you did not find everything with your stay satisfactory. All the issues you have described will be address to the construction manager as we go through the renovation. We are pleased that you found the guest service satisfactory. We will be hoping for your... More 

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 20, 2014 via mobile

No internet, no pool, no room numbers. Front desk not labeled. Yes, hotel is under remodel but you should not be this aware of or affected. Carpets torn up in hallways, looks like a bad frat house with toilets waiting to be installed in the hallways. We were on the 6th floor and windows are not sound proof. Could hear... More 

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Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Hi CSchwartz95, I would like to apologize for the inconvenience that our renovation put you through. It is getting to its final process (pool and main lobby construction) which will be done by the end of March 2015. I hope by the time we open our door as Courtyard by Marriott in April you will give us one more chance... More 

Honolulu, Hawaii
Top Contributor
191 reviews 191 reviews
47 hotel reviews
53 helpful votes 53 helpful votes
4 of 5 stars Reviewed November 24, 2014

I stayed here in October of 2014. They were in the middle of a remodel, but the hotel was still quiet and pleasant. The WiFi was very weak in the hotel and at one point I had to go down to the business center to complete my work. The room was large, comfortable and well appointed. The bed was very... More 

Was this review helpful? Yes 2
Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Hi TNTATTHEBEACH, Thank you for taking the time to share your experience at the Le St-Germain Suite Hotel (becoming Courtyard by Marriott). I would like to sincerely apologize for the WI-FI issues that arose during your stay. I also need to thank you for providing us feedback on how we did. We are pleased that you found your stay pleasant... More 

Mankato, Minnesota
Top Contributor
50 reviews 50 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed October 27, 2014

Ok, I understand they are remodeling for a conversion to a Courtyard by Marriot. However, I am not sure any or many of my complaints have anything to do with that conversion... First, as a business traveler WiFi is important to me (and I assume most business travelers). The hotel knew I was business as it was part of a... More 

Was this review helpful? Yes 1
Abdoul O, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Thanks you for taking the time to complete our customer satisfaction survey. As you did mention, we are currently under construction and our WIFI situation is part of our projects under change. We are on the process to better enhance the experiences that our guests have with us. I hope you will visit us on your next trip to get... More 

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 8, 2014

The hotel is under renovations and each floor is split in two wings, one completed and the other in the midst of being completely redone. (Tools, drywall, construction crews etc) My queen suite was very big and modern as well as very clean. The amenities in the roon are low end though (coffee maker, microwave, fridge). The 32 inch flat... More 

Was this review helpful? Yes 1
Monica B, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Thank you for staying in one of our newly remodeled rooms at the Le St. Germain Suite Hotel. We are very happy you were able to enjoy the room, except the TV issue. We are in the process of understanding our new cable providers and some of the TVs were not updated as we would have hoped. We anticipate the... More 

San Antonio, Texas
Top Contributor
120 reviews 120 reviews
37 hotel reviews
64 helpful votes 64 helpful votes
3 of 5 stars Reviewed October 3, 2014

When we stayed here in October 2014, the place was in the midst of extensive renovations to become a Marriott property. When we checked in, there was a notice at the front desk advising that water would be shut off for three out of four days that week from 9 a.m. to 4 p.m. Luckily, we were there on the... More 

Was this review helpful? Yes
Monica B, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Thank you for staying at the Le St. Germain Suite Hotel during our renovation time. Our renovation is an ongoing process until early 2015, but we are keeping our doors open during the time. We are very sorry for the inconvenience of the water shut off and construction noise, but glad that our friendly staff was able to help with... More 

Madison
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
5 of 5 stars Reviewed September 8, 2014

This hotel is undergoing renovation and will emerge a Courtyard by Marriott. The location downtown is central to everything. Parking at $4/night was convenient. The bar staff was very helpful in securing a reduced rate for us, and getting us free breakfast tickets. Both were unexpected, pleasant surprises. The breakfast buffet was very good, and worth the price if not... More 

Was this review helpful? Yes
Monica B, Front Office Manager at Le St. Germain Suite Hotel, responded to this review

Thank you for choosing Le St. Germain Suite Hotel during your visit to St. Cloud, MN. We appreciate the nice comments about both the restaurant and front desk staff as we strive to focus on guest satisfaction. We are glad you enjoyed your stay and we hope to see you again on your next visit to St. Cloud, MN. More 

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