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Holiday Inn Hotel & Suites St. Cloud

3.0 of 5
75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
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Holiday Inn Hotel & Suites St. Cloud
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Ranked #13 of 19 Hotels in Saint Cloud
A recent review
4 of 5 stars Reviewed March 23, 2013
trs333 Brainerd, Minnesota
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145 reviews from our community

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    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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There are newer reviews for Holiday Inn Hotel & Suites St. Cloud
See the most recent reviews
Minneapolis, Minnesota
Contributor
18 reviews 18 reviews
16 hotel reviews
54 helpful votes 54 helpful votes
2 of 5 stars Reviewed May 6, 2013

My wife and I stayed here one Friday night in May 2013 with our daughter and niece because one of them had a swim meet at St. Johns University early on a Saturday morning. We arrived at around 6:00pm to a line in the lobby of other folks waiting to check-in as well. The check-in process is abysmally slow because... More 

Was this review helpful? Yes 2
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We appreciate your comments as we are always striving to make a better hotel experience for all our guests. Please feel free to contact me directly if you would like to further discuss your stay. Sincerely, Beth A Guest Services Manager More 

Saint Cloud, Minnesota
Senior Contributor
48 reviews 48 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed March 24, 2013

My wife and I decided to get away overnight at the Holiday Inn Hotel and Suites in St Cloud MN. The front desk was very good and made checking in very easy. The room, 253, was something to be desired though. It most definitely is in need of a major overhaul. Just a small room with a worn out bed.... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay with us at the Holiday Inn & Suites, St Cloud, MN. I am so sorry you were dissapointed with the condition of your guest room. I appreciate your concerns and will pass this information on to our housekeeping staff for immediate improvements. Should you have any further comments or... More 

Brainerd, Minnesota
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed March 23, 2013

Stayed here for one night March 21st, 2013 - just to get out of town for the day. I have stayed here before, this time it was much better since not on the weekend and taken over by kids. Check in was quick and smooth. Had a couple of drinks in the hotel bar - they were o.k. but overpriced.... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for your review of our hotel after your recent stay with us. I am happy you enjoyed your stay, Legends Bar & Grill and that room was quiet and comfortable. I apologize your recliner was not functioning properly and I will report the malfunction to our maintenance dept. We hope you will keep us in mind as a... More 

Arlington, MN
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 17, 2013

March 16th, 2013 - We had 3-rooms reserved by "kids zone" and we were very glad we did. The kids had a great time. What a comfortable atmosphere. The air temperature around the kids zone and pool(s) areas was perfect. There were ALOT of people and kids there, but the layout and square footage allowed most all guests to have... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to reviwe your recent stay at our hotel. We are so happy you enjoyed the pools and your entire stay! Sincerely, Beth A Guest Services Manager More 

Saint Martin, Minnesota, United States
Senior Contributor
38 reviews 38 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed February 25, 2013

Due to bad weather coming, we booked the hotel last minute online due to flight leaving next morning. We had no problems getting rooms. I have a priority club card so we were given cookies and free drink beverage at Legends bar. Great bartenders and very friendly. Beds in hotel were very nice- great pillows and very clean. We were... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you so much for reviewing your recent stay with us. I am happy you could find rooms at the Holiday Inn & Suites in St Cloud, during a snow storm and that you enjoyed your stay!. I apologize for your poor experience in the restaurant. Please feel free to call the hotel if you would like to further discuss... More 

Contributor
13 reviews 13 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 9, 2013

Hotel is very close to downtown and would be a great place for kids because of the large, almost never ending recreation area complete with, video arcade, games of chance, volleyball, basketball and multiple pools. Beds looked well used and had depressions in them and my room had a smoke alarm that was hanging off the wall (still functioning though)... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to comment on your recent stay at the Holiday Inn & Suites, St. Cloud, MN. I am glad you enjoyed the recreational areas and appreciated the notes from our housekeeping staff. We appreciate your feedback! Thank you, Beth A More 

Senior Contributor
39 reviews 39 reviews
25 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed February 7, 2013 via mobile

I have stayed here many times for conferences. Each time the staff has been very helpful in setting up our hospitality room and cleaning it from day to day. This is an older hotel but still seems to hold a great value. If you have kids this hotel is perfect for them. Lots of games and activities to do. I... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We are so happy you have enjoyed stay after stay with us and received great service with your meeting spaces and the rest of the hotel. thank you for taking the time to rwiew our hotel! Sincerely, Beth A More 

Minot, North Dakota
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 30, 2013

The hotel itself is older, but is clean and well kept. Legends is a great bar and it's nice not to have to drive after having a couple of drinks! I've stayed in many Holiday Inn properties, and this hotel is on par with what you expect from the Holiday Inn name. Location is ridiculously great, it is right smack... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review the Holiday Inn & Suites, St. Cloud, MN, after your recent stay with us. We are so happy you enjoyed Legends Bar & Grill and the other hotel amenities. Please come see us again sometime! Beth A More 

Richfield, Minnesota, United States
Top Contributor
79 reviews 79 reviews
10 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed January 9, 2013

Have stayed at many Holiday Inns. This one was by far the nicest. Very friendly and helpful staff, very comfortable bed and all around a very nice place to stay. Could not believe how big the pool area was and a great place for kids. Would most definitely stay here again!! Took advantage of the Sunday Brunch at Legends. Fantastic!!!!

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for your enthusiastic comments of your recent stay at the Holiday Inn & Suites, St. Cloud,m MN. We are so happy you and your family enjoyed the recreational areas, the Sunday Brunch in our Legends Cafe and your time at the hotel. Please come stay with us again sometime! Beth A. More 

Coon Rapids, Minnesota
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed January 7, 2013

We have stayed at the Holiday Inn MANY times with a large group of people. The kids always have fun with the video games, basketball, volleyball, Face Painting and other activities. The "Crane" games seem to be easier than at most places (kids are constantly winning) The pool needs some help. All of the kids got rashes. I think they... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for your comments regarding your stay at the Holiday Inn & Suites, St Cloud, MN. We are happy your children enjoyed the games, recreational areas and the Face Painting in the Activities area. I am sorry to hear your children developed rashes during your stay. To eliminate problems related to pool chemicals, our pool maintenance staff frequently monitor... More 

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