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Holiday Inn Hotel & Suites St. Cloud

75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
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Holiday Inn Hotel & Suites St. Cloud
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Ranked #13 of 19 Hotels in Saint Cloud
A recent review
5 of 5 stars reviewed 2 weeks ago
smc70 Kansas
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145 reviews from our community

Traveler rating
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    38
    19
    12
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Grand Forks, North Dakota
1 review
1 of 5 stars Reviewed 2 weeks ago

I was really disappointed with my stay, mainly because I read all the great Trip Advisor reviews and expected nothing less. I would not recommend staying here it is dirty, outdated, and the lack of communication between staff is frustrating. I had a family emergency and this was the half waypoint in an 8-hour drive. My three-month-old nephew was having... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Jessica, Thank you for bringing your concerns to our attention. I apologize for your experience at our hotel. We sincerely appreciate your valuable input. Your concerns have been addressed with the appropriate staff. Please contact me if I can assist you further. Best regards, Beth A. More 

Kansas
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

Our family ended up staying at this hotel to be close to my father in the hospital. The staff was very accommodating getting our rooms close together and even in the kid zone so my grandchildren could play. It was so nice, not to worry about the rooms, price, or anything else during this difficult time. I didn't get a... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay with us. We are happy you enjoyed your stay with us, even under difficult circumstances. Have a great day, Beth A More 

Minnesota
Senior Contributor
35 reviews 35 reviews
26 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This place has been here for years, but has been updated in areas...Check in went smooth and the girls at the front desk seemed very HAPPY!!! Room clean and bathroom updated with GREAT water pressure ... Beds was updated and plenty of pillows..

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

GaryMinnesota, Thank you so much for choosing the Holiday Inn and Suites as your lodging destination. We are so happy you and your family enjoyed your time at our hotel and the amenities. We appreciate the kind review and your business! Sincerely, Beth A More 

Bloomington, Minnesota
Contributor
14 reviews 14 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed March 12, 2015

Our family has stayed here for years, and we've always had a good stay. Our most recent stay was one of the first times we visited on a weekend (we stayed Saturday & Sunday night). We expected a busy Saturday night, and we never really felt overwhelmed with the amount of people. Sunday night we practically had the place to... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Jason T, I am so happy you and your family enjoyed our hotel and all our amenities! We truly value your comments and hope you will keep us in mind for your future lodging needs. Sincerely, Beth A More 

Breezy Point, Minnesota
Top Contributor
55 reviews 55 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed March 6, 2015

I stayed here for a recent conference I was attending. The conference center itself is nice, organized and clean. The amenities were average to above average on the conference end. Parking just plainly stinks, it doesn't seem they're set up well to host the conference numbers. The hotel room we below average. The room was kind of clean but just... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Andy G., Thank you for taking the time to review our hotel after your recent stay with us. We truly value your comments. We have recently replaced the mattresses in our guest rooms so I am happy your enjoyed the beds. Up grading is an ongoing process so your comments are helpful as we prioritize projects. If there is anything... More 

1 review
2 of 5 stars Reviewed February 28, 2015

It would have been nice to have some indication from the website that our romantic jacuzzi suite would be attached to a gymnasium FULL of noisy kids until 11:30 pm. It sounded like they were IN our hotel room. The walls were paper thin; we could hear everything the neighbors next door were saying. There were people walking their dogs... More 

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bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Audra C., I am sorry you experienced noise and a smokey room during your recent stay with us. I am sure it was disappointing. We appreciate your valuable comments and I hope you will contact me if you would like to further discuss your stay. Sincerely, Beth A More 

Maple Lake
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 22, 2015

Had a great time - tons to do for any size groups/families or friends - great bar with live music ! Excellent food - great staff - the beds are so comfy it was hard to leave ! Easy access to other places to eat or hang out !

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay at our hotel. We appreciate your comments and valuable input. We just finished replacing mattresses and I am so happy you found them to be comfortable. Thank you and have a great day. Beth A More 

Evansville, Minnesota
Senior Contributor
47 reviews 47 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 14, 2015

Stayed here since the roads were bad, and I had a class in town the next day anyhow..so it worked out well. Overall, the place is nice, but some things are due for updating. Beds / pillows were fairly nice. TV's were pretty new LG LCD's. Our non-smoking room smelled like smoke - not terrible, but enough to notice it... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We appreciate your review of your recent stay with us. Your comments are most helpful and will be directed to the correct management staff. We appreciate your business and hope you will feel free to call the hotel directly, if you would like to further discuss your stay. Best Regards, Beth A 320-253-9000 More 

Henderson, Nevada
Top Contributor
122 reviews 122 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 10, 2015

Was surprised at the size of the place. 2 indoor pools, game room, volleyball and basketball. Obviously families welcome. Stayed in a suite. Good size, full fridge w freezer, microwave, sink and counter. Stall shower was too narrow. Beds ok. Heater only in bedroom so I had to crank it up to keep living room warm. When is 5 degrees,... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for you valuable input regarding your recent family gathering with us. We appreciate you have stayed 26 years with us! Please feel free to call me directly if you would like to further discuss your stay. Sincerely, Beth A 320-253-9000 More 

Shoreview, Minnesota
Top Contributor
87 reviews 87 reviews
6 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed January 21, 2015

We just completed our 26th year of family and friends gathering together. This year we had a small group, only 44 people: 3 generations! The Holiday Inn & Suites St. Cloud is a great place to gather: volleyball courts, a 1/2 basketball court, ping pong, slides, video games, 3 pools and 2 hot tubs. I make our reservations 50 weeks... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for your valuable input regarding your recent stay at our hotel. We do have some smoking rooms that were converted to non smoking rooms last June but the only rooms listed for renting through the hotel or online are single queen smoking rooms. We are addressing the smoke smell in the non smoking room you rented. I am... More 

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