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Holiday Inn Hotel & Suites St. Cloud

75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
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1 room 1 guest
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Holiday Inn Hotel & Suites St. Cloud
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166 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Faribault, Minnesota
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

Bed Bugs/Spider bites....we stayed at this hotel Friday 7-24 thru Sunday 7-26. When my son and I woke up on Saturday morning we had a couple of bites but didn't think much of it. Then Sunday we had more and they got worse and more itchy as the day went on. On Monday called the hotel and asked to talk... More 

Was this review helpful? Yes
Clinton, South Carolina
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We have stayed at this hotel twice before. They were remodeling last October and we got to see the finished product this time. The staff is very friendly, the rooms are nice and they have a great attitude toward pets! They have a dog bowl with treats at the check-in counter and there is NO charge for pets! We were... More 

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Brewerton
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Checked in around midnight. The gentleman checking me in was personable but check in took too long. Instead of telling a customer who approached the counter while he was checking me in that he was busy, he took care of her. We all requested late check outs (noon) which was not a problem. I found the mattress to be too... More 

Was this review helpful? Yes 2
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to review your recent stay with us. I am sorry that your check in process was too long and that you were disturbed by noise out side of your guest room. I am happy to hear you had a nice room. Please call me directly at the hotel if you wish to further discuss... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

My fiancé and I stayed here this past weekend while we attended a wedding. The rooms were great, clean, and comfortable. The staff was very friendly. However, our experience quickly turned around when we woke up Saturday morning to our vehicle being broken into and a lot of thing were stolen, including a very expensive bicycle. I understand that things... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for the nice review of your recent stay at the hotel. We are pleased you had a good experience and hope you will keep us in mind for your future lodging needs if you are in the St Cloud, MN, area. Best Regards, Beth A. More 

Dortmund, Germany
Level Contributor
73 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 stars Reviewed July 25, 2015

Business trip brought us into the St. Cloud area. I wanted a hotel which is close to restaurant, close to the motorway and close to a Starbucks. Found it. It was exactly this Holiday Inn in St. Cloud. With my former experiences with the Holiday Inns I did not expect much and the more I was suprised to find this... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for writing such a nice review of your recent stay at our hotel. I am glad the hotel met all the points you were looking for and that you enjoyed your stay. We value your feedback and hope you will keep us in mind for your future lodging needs when you are in the St Cloud area. Thank... More 

Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed July 24, 2015

Checked in at 2am and requested a noon check out. Check out is 11am and was told no since they were near capacity the following night. As a IHG member and a frequent stayer (45 nights annually ) I thought I would ask the day staff in the am. Asked the front desk staff at 9am for 30 extra minutes... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to share your concerns regarding your recent stay at our hotel. Unfortunately, we cannot always honor late check out requests as they are based on availability. This was obviously important to you and I apologize that you were inconvenienced by not receiving a late check out. If you would like to further discuss your... More 

Marshall, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 19, 2015

I stayed here when I had a baseball tournament in Cold Springs and it was a lot of fun. There’s so much to do here. Between the three hot tubs and two swimming pools there is plenty of room to swim. Not to mention they have two volleyball courts and two basketball hoops. We have stayed here before and each... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We are so happy you enjoyed your stay at our hotel and all the amenities. We appreciate you taking the time to review your stay with us! Thank you, Beth A Guest Services Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 19, 2015

When I stepped one foot into this hotel, I immediately didn't like it. However, we had already picked this hotel out, so there was no complaining. The structure of the building was already bad enough, the front desk was so busy we had to wait in line for 15 minutes just to check in, behind a family that was dripping... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

I am so sorry you experienced an unfavorable stay at our hotel. I am sure that was disappointing for you. We truly appreciate your feed back so we can make improvements to our hotel and make it a better place for all our guests. Please feel free to contact me directly if you wish to further discuss your stay. Sincerely,... More 

Oregon
Level Contributor
177 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed July 14, 2015

This is a great hotel. Clean, clean and the suite was quite reasonable! We are on the 3rd floor, room 330. The only crazy thing is this is a suite with a stove but no utensils (not that I wanted to cook) but nothing. There is a note that says if you want something let the front desk know and... More 

Was this review helpful? Yes 1
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you so much for your reviewing your recent stay. We are so happy you enjoyed your stay! Our hotel does not have a room #330 and we do not have ovens in any of our rooms. Is it possible you stayed at the Holiday Inn & Suites in St cloud? They have a room #330 and have stove tops... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 6, 2015

Recently stayed 3 nights over a holiday weekend for a family reunion. Staff was friendly, courteous, & competent. Children and adults in our party enjoyed the 2 pools, wading pool, and 2 hot tubs, as well as the basketball court, arcade, and banquet facilities. The only negative was service at the hotel's restaurant. V E R Y. S L O... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for writing a review of your recent stay at our hotel. We truly appreciate your feedback. We are happy you enjoyed the hotel with all its amenities but sorry to hear the service was slow in the restaurant. I will pass your information on to our Food and Beverage Director. If you would like to further discuss your... More 

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