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Holiday Inn Hotel & Suites St. Cloud

75 So 37th Ave, PO Box 1104, Saint Cloud, MN 56301
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Holiday Inn Hotel & Suites St. Cloud
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Ranked #15 of 19 Hotels in Saint Cloud
A recent review
4 of 5 stars reviewed 6 days ago
Jessica G Dortmund, Germany
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163 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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    (163)
  • Mar-May only
    (40)
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    (33)
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    (40)
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1 review
2 of 5 stars Reviewed 2 days ago NEW

My fiancé and I stayed here this past weekend while we attended a wedding. The rooms were great, clean, and comfortable. The staff was very friendly. However, our experience quickly turned around when we woke up Saturday morning to our vehicle being broken into and a lot of thing were stolen, including a very expensive bicycle. I understand that things... More 

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Dortmund, Germany
Level Contributor
71 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Business trip brought us into the St. Cloud area. I wanted a hotel which is close to restaurant, close to the motorway and close to a Starbucks. Found it. It was exactly this Holiday Inn in St. Cloud. With my former experiences with the Holiday Inns I did not expect much and the more I was suprised to find this... More 

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bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for writing such a nice review of your recent stay at our hotel. I am glad the hotel met all the points you were looking for and that you enjoyed your stay. We value your feedback and hope you will keep us in mind for your future lodging needs when you are in the St Cloud area. Thank... More 

Saint Paul, Minnesota
1 review
1 of 5 stars Reviewed 1 week ago

Checked in at 2am and requested a noon check out. Check out is 11am and was told no since they were near capacity the following night. As a IHG member and a frequent stayer (45 nights annually ) I thought I would ask the day staff in the am. Asked the front desk staff at 9am for 30 extra minutes... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for taking the time to share your concerns regarding your recent stay at our hotel. Unfortunately, we cannot always honor late check out requests as they are based on availability. This was obviously important to you and I apologize that you were inconvenienced by not receiving a late check out. If you would like to further discuss your... More 

Marshall, Minnesota
4 of 5 stars Reviewed 1 week ago

I stayed here when I had a baseball tournament in Cold Springs and it was a lot of fun. There’s so much to do here. Between the three hot tubs and two swimming pools there is plenty of room to swim. Not to mention they have two volleyball courts and two basketball hoops. We have stayed here before and each... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We are so happy you enjoyed your stay at our hotel and all the amenities. We appreciate you taking the time to review your stay with us! Thank you, Beth A Guest Services Manager More 

1 review
2 of 5 stars Reviewed 1 week ago

When I stepped one foot into this hotel, I immediately didn't like it. However, we had already picked this hotel out, so there was no complaining. The structure of the building was already bad enough, the front desk was so busy we had to wait in line for 15 minutes just to check in, behind a family that was dripping... More 

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bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

I am so sorry you experienced an unfavorable stay at our hotel. I am sure that was disappointing for you. We truly appreciate your feed back so we can make improvements to our hotel and make it a better place for all our guests. Please feel free to contact me directly if you wish to further discuss your stay. Sincerely,... More 

Oregon
Level Contributor
168 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Clean, clean and the suite was quite reasonable! We are on the 3rd floor, room 330. The only crazy thing is this is a suite with a stove but no utensils (not that I wanted to cook) but nothing. There is a note that says if you want something let the front desk know and... More 

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bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you so much for your reviewing your recent stay. We are so happy you enjoyed your stay! Our hotel does not have a room #330 and we do not have ovens in any of our rooms. Is it possible you stayed at the Holiday Inn & Suites in St cloud? They have a room #330 and have stove tops... More 

Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Recently stayed 3 nights over a holiday weekend for a family reunion. Staff was friendly, courteous, & competent. Children and adults in our party enjoyed the 2 pools, wading pool, and 2 hot tubs, as well as the basketball court, arcade, and banquet facilities. The only negative was service at the hotel's restaurant. V E R Y. S L O... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Thank you for writing a review of your recent stay at our hotel. We truly appreciate your feedback. We are happy you enjoyed the hotel with all its amenities but sorry to hear the service was slow in the restaurant. I will pass your information on to our Food and Beverage Director. If you would like to further discuss your... More 

Bailey, Colorado
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 23, 2015

We stayed here for 8 nights while visiting family. I want to emphasize that the staff at this hotel was always friendly and helpful in every way. We had a 3rd floor room on the backside facing highway 15 right next to the stairs. The only issue w/ noise was the washing machine in the house keeping area. It was... More 

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bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Twimom1, Thank you for taking the time to write a review after your stay at our hotel. We appreciate your comments and feed back. I am happy you had a good experience with the staff at the hotel! I am sorry to hear your room was noisy form the traffic on that side of the building and the laundry in... More 

Winnipeg, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed June 22, 2015

First of all, I want to say that the staff I had contact with were very friendly and helpful. When I checked in however, there was a mishap with my reservation and they had to get me another room. I was ok with that, but a bit put out since I had my confirmation number and they didn't have my... More 

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

Lynnie, Thank you so much for writing a review of your recent stay with us. We truly appreciate your comments and feed back as it helps us to coach staff and improve our hotel. If there is anything further you'd like to discuss regarding your stay, please feel free to contact me directly at the hotel. Thank you, Beth A... More 

Level Contributor
26 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed June 16, 2015

I LOVE places that have a bar while in business. Why not get your food and drinks paid for... Decent bar, happy staff, fun pools, games. Clean rooms, I am happy with everything. The front desk was a little busy, One girl was answering five calls at once while trying to help other people. Still happy

Was this review helpful? Yes
bethadamek, Front Office Manager at Holiday Inn Hotel & Suites St. Cloud, responded to this review

We are so happy you enjoyed your stay at our hotel. Your feedback is appreciated and we hope you will keep us in mind for your future lodging needs. Best Regards, Beth Adamek Guest Services Manager More 

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