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Quality Inn

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4040 2nd St S, Saint Cloud, MN 56301 (Formerly Comfort Inn)
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Quality Inn
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110 Reviews from our TripAdvisor Community

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Traveler rating
    48
    39
    16
    3
    4
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34
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24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
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Athens, Georgia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed yesterday NEW

This is the second time I have stayed at the Quality Inn in St. Cloud and I was pleasantly surprised to find out the room I was in was newly remodeled! From the moment we arrived we were greeted graciously by Sandy and Amanda, who are always a hoot and exceedingly accommodating! Everything was very clean and comfortable. Old Chicago... More 

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Up by Canada
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

I came for conference and had no choice of the hotel I was staying in. Walking in the hotel it looked dated and odd. My room had a weird smell and the bed was uncomfortable. The hotel does have a good location. It is close to the mall and great restaurants.

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stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, On behalf of the Quality Inn team, we apologize we didn't exceed your expectations. We have and will continue to update and renovate the hotel. We are excited to see what 2016 brings with our planned enhancements to the hotel. We hope you'll consider staying with us again to see our continuous changes we make to improve... More 

Saint Cloud, Minnesota
1 review
3 of 5 stars Reviewed July 14, 2015

We booked for it, when the motel we are usually chosing, was booked out! After climbing numerous stairs and narrow floors, we arrived at our room. For 100.- you should expect more! But the room is a basic, simple small onee.Of course made up! An oudated older a/c room unit on the wall, next to the window. Small micro and... More 

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stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Guest, I am so sorry to hear about your recent experience at the Quality Inn. We are in the process of replacing all air conditioning units and have them on back order. We do our best to accommodate to each guest and their requests and place them on the 1st floor if the stairs are not accommodating. I apologize... More 

Duluth, Minnesota
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed June 30, 2015

Clean, comfortable and convenient are the best descriptors for this property. We also loved having Old Chicago attached to hotel with 2 other restaurants just right across the street. The beds were comfortable and the customer service was good. We will be back when our travels take us back to the area.

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stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued and Appreciated Guest, Thank you kindly for sharing your recent stay at our hotel! We too appreciate the Old Chicago and additional wonderful service attached to our hotel. We hope to see you again soon and exceed your expectations more the next time around. Sincerely, Amanda Korhonen General Manager More 

1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 15, 2015 via mobile

My husband and I were in St. Cloud for a weekend getaway. Our hotel stay was excellent from check in to check out. JUSTICE at the front desk was awesome. She made sure our hotel stay was pleasant.I would definitely recommend this hotel and will be returning in the near future

Was this review helpful? Yes 2
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Thank you kindly for taking the time to share your experience at the hotel. We are so lucky to have Justice as part of our team and we appreciate you taking the time to share her hospitality services. She truly is a kind and caring individual and she's so pleased to see a guest take the time... More 

Ottawa, Canada
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed April 6, 2015

We stayed here one night. Check in was efficient if not overly friendly. Room was very nice. Bed and pillows were comfortable and there were no noise issues. The two drawbacks were that the towels in bathroom smelled vaguely of cigarette smoke and the bathroom fan was very noisy. The cheese omelettes available at breakfast were very good though -... More 

Was this review helpful? Yes 2
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, We are all so happy to hear that you enjoyed our bed, pillows and breakfast. It sounds like you had a great night's rest and a good breakfast in the morning and that is our priority. I apologize for the smell of our towels. We are a 100% smoke free hotel so apologize that you had this... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed April 6, 2015

I had a Great stay at the Quality Inn in St.Cloud MN!! Check in was quick and my daughter loved the fresh baked soft cookies they had at the counter for there guests to enjoy. (It was pretty fitting as it kinda summed up the experience we had.) A clear jar w/ lid and inside large delicious cookies, and it... More 

Was this review helpful? Yes 1
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, Nothing pleases us more than to see an opening line from a review that reads "Friendly Accommodating Staff and Great Food". This tells us that our hospitality goals were met and nothing pleases the entire team more than to read a great review from a great experience! Thank you for taking the time to provide your feedback... More 

lawrenceville,ga
Level Contributor
264 reviews
220 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
4 of 5 stars Reviewed March 23, 2015

I am a Platinum Choice member and stay at a lot of hotels. This hotel is older but the staff were very nice. Sandy and Mara were at the front desk and they were both super friendly and helpful with my room assignment and also other things I might need. Their hospitality was greatly appreciated. The location is near lots... More 

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stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Valued Guest, It's always nice to hear that a Platinum member enjoyed their stay at our hotel so much that they even mention an employee’s name. This tells us that our goals to go above and beyond expectations are working. Sandy and Mara left you with a lasting impression and they are pleased to see that you took the... More 

Elk Grove Village, Illinois
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed February 5, 2015

We visited the Quality Inn in St. Cloud when visiting St. Cloud State University. The staff was very friendly and answered any questions we had about the surrounding area. There is an Old Chicago Restaurant attached to the hotel which was really nice. There is a door in the lobby you can just open and walk to the restaurant so... More 

Was this review helpful? Yes
stcloudqualityinn, General Manager at Quality Inn, responded to this review

Dear Guest, Your review you recently placed online is greatly appreciated by every employee at the Quality Inn. Nothing pleases us more than to receive such positive experience feedback from a guest that has stayed at our hotel. Thank you kindly for your time in providing us with your experience. I have shared this with the entire staff at the... More 

Saint Joseph, Missouri
Level Contributor
108 reviews
105 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
4 of 5 stars Reviewed February 4, 2015 via mobile

The night staff at the desk were great, friendly and helpful. The parking is adequate, lobby nice and it has an Old Chicago restaurant attached. Breakfast wasn't bad. The rooms are average and showing some age. My floor was squeaky and the A/C filter was very dirty plugged. This would have been a 3 rating had I paid regular rate... More 

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