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All 20 Saint Cloud hotels

BEST WESTERN PLUS Kelly Inn

2.5 of 5 Hotel   |   100 Fourth Avenue South, Saint Cloud, MN 56301-1066
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68%
Ranked #9 of 20 hotels in Saint Cloud
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Chuck H Des Moines, Iowa
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187 people have reviewed this hotel

Traveler rating
    82
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    40
    17
    7
See reviews for
49
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68
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • German first
  • Any
English first
Des Moines, Iowa
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

In town to see family member at the hospital and Benjamin informed us of their medical rate. 72.00 was a deal breaker compared to all other ones I called looking for a night. Closet to the hospital in town there. Away from the traffic congestion too. Tons of parking. Good colors, years ago we remember a much different hotel.

Was this review helpful? Yes 2
Montgomery, United States
1 review
3 of 5 stars Reviewed 6 days ago NEW

Nice decor, but nothing special, the amount of used to make the room look fancy could have been used to buy a more comfortable bed. Most of the staff didn't present themselves as professional as the hotel was trying to be. The Hot tub and pool is above average. WiFI while okay seemed to have issues during peek hours even... More

Review collected in partnership with Best Western

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Crosby, MN, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

The front desk staff was not very welcoming. The service at the on site restaurant was at its worst. We were at the restaurant twice and the first time the waitress was friendly but not on the ball. The second time the bartender was not very friendly.

Review collected in partnership with Best Western

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

I thank you for your review of our hotel. I am genuinely sorry for the challenges you encountered and would be interested in speaking with you to see if there is anything I can do to rectify the wrongs. Please feel free to contact me directly at 320-258-8429. Best regards, Monica Reese - Front Office Manager More

Rochester, Minnesota
Senior Contributor
29 reviews 29 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is in a good location if you want to be downtown or close to St. Cloud State. The staff was very attentive and was great. The rooms are nice and the hotel is very well kept up. The only hit is that they really do not have good parking. They have a very small area that is covered... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

Thank you so very much for your review. I am thrilled you enjoyed your stay with us. I'm sorry to hear you had some difficulties with parking as we do in fact have ample parking with roughly 350 parking spots to accommodate all of our guests and conference goers. If you should ever have any difficulties with anything in the... More

Rochester, Minnesota
1 review
1 of 5 stars Reviewed 3 weeks ago

This hotel is so unacommodating!! First of all, there is NO parking at this hotel. There was an event going on nearby, my husband went in the hotel to ask where we should park and they told him to just keep looking for a spot or check back in a couple hours. Then, I asked for late check out on... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

I would like to thank you for your review. I apologize that you did not enjoy your stay with us and that you found challenges along the way. It is always our hopes that our guests feel like our property is a home away from home. It is also our intention to accommodate as many requests as possible, however, we... More

BURNSVILLE
1 review
4 of 5 stars Reviewed 3 weeks ago

All in all, it is a nice hotel, good service and has a nice resturant/bar on location. Very close to hte St. Cloud Convention Center. Room was comfortable, the TV service offered many choices and it has underground parking available.

Review collected in partnership with Best Western

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

From all of us here at the Best Western PLUS Kelly Inn, St. Cloud, we thank you for your wonderful review of our hotel. I am thrilled that you enjoyed your stay as it is always our hopes to provide the best service to all of our guests while they are traveling. We hope to see you along the way. More

ogden
1 review
5 of 5 stars Reviewed 4 weeks ago

I am staying at this hotel for a convention and such a lovely hotel. but the best part is when i was walking into the hotel. I was stopped by the nicest employee i think his name was morgan. and i had almost stepped in dog poo on the side walk and he got that all cleaned up. such a... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

Thank you for taking time to write us about a job well done by one of our outstanding Front Desk Associates. Morgan has been a staple at the Best Western PLUS Kelly Inn for the past 5 years and we are so very fortunate to have such a great example of customer service at its finest. I truly thank you... More

St. Charles, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

I had an excellent experience at this stay hotel. Everyone is very helpful and kind. Our room was clean and mostly comfortable. A little disappointed in the hardness of the bed and the small couch was very uncomfortable to sit on. We mainly ended up sitting on the beds to be comfortable to watch tv. Overall, it was a great... More

Review collected in partnership with Best Western

Was this review helpful? Yes
KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

It has been my absolute pleasure to work with the wonderful MCFOA group. I would like to THANK YOU all for a great working relationship for the past 5 years! I am thrilled that you had a wonderful time with us and it is our hopes that you continue to have success in your conference and future stays. From all... More

Red Wing, MN
Contributor
18 reviews 18 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The front desk staff at this hotel is great, and the lobby decor is beautiful. I was actually taking pictures in the lobby to get ideas for my house. I stayed here because I was at a convention, and the convenience was great too, since the convention center is attached. Rooms are clean and seemed up to date in their... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

Thank you for your review of the hotel. I am happy to hear that you found our staff friendly and that overall you had a comfortable stay. I sincerely apologize for not fully meeting your expectations this time around but do hope you will give us another try to show you what I believe to be some of the best... More

Waseca, Minnesota
1 review
4 of 5 stars Reviewed March 11, 2014

Stayed in town for a business meeting. Had some troubles finding the hotel at first since it is located in the heart of their downtown area. Megan and Ben at checkin had plenty of information for me about St Cloud, eating, good drinks, told me the best route to the business suite that was across town. Disappointed there was no... More

Was this review helpful? Yes
KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review

Thank you for staying with us and we do appreciate your business. We take pride in the service that we offer our guests and Ben and Morgan are just two of many associates that shine on a consistent basis. Our location in the downtown area is very accommodating whether you are coming for business or pleasure. We look forward to... More

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Additional Information about BEST WESTERN PLUS Kelly Inn

Also Known As:
Best Western Plus Kelly Hotel
Best Western Plus Kelly Hotel Saint Cloud
Best Western Saint Cloud
Saint Cloud Best Western
Best Western Kelly Hotel
Address: 100 Fourth Avenue South, Saint Cloud, MN 56301-1066
Phone Number:
Location: United States > Minnesota > Saint Cloud
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Saint Cloud
#6 Romantic Hotel in Saint Cloud
#7 Business Hotel in Saint Cloud
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN PLUS Kelly Inn 2.5*
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