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BEST WESTERN PLUS Kelly Inn Hotel, Saint Cloud

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BEST WESTERN PLUS Kelly Inn

2.5 of 5
100 Fourth Avenue South, Saint Cloud, MN 56301-1066
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BEST WESTERN PLUS Kelly Inn
38 traveler photos
Ranked #5 of 20 hotels in Saint Cloud
4.0 of 5 stars 113 Reviews
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113 reviews from our community

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    52
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    13
    4
Date Rating
Stillwater, Minnesota, Usa
1 review
“Kelly stay”
3 of 5 stars Reviewed May 13, 2013 NEW

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Review collected in partnership with Best Western

KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
May 14, 2013

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St Paul, MN
Top Contributor
73 reviews 73 reviews
14 hotel reviews
Reviews in 27 cities Reviews in 27 cities
14 helpful votes 14 helpful votes
“Visiting the convention center in St Cloud? Stay here”
5 of 5 stars Reviewed April 27, 2013

The Kelly Inn is attached to the Convention Center in downtown St Cloud. It is very comfortable and quiet, the Internet is free, and newly redecorated. Parking is free (a plus!), and staff very friendly. I suggest leaving the hotel for food though. Nothing wrong with the Green Mill, but it's pretty standard "Chili's/TGI Friday's" type food.

Was this review helpful? Yes 2
See 3 more reviews by HaroldsMaude for Saint Cloud
KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
May 1, 2013

I am thrilled to see you had a great stay with us at the Best Western PLUS Kelly Inn, St. Cloud. Each of our associates are here to provide exceptional customer service and provide you a relaxing and knowledgeable experience while in St. Cloud. I am very proud of our wonderful staff and your comments are happily shared and passed... More

New Prague, Minnesota
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“I want the decorator at my house”
4 of 5 stars Reviewed April 24, 2013

The BWKI is a newly remodeled hotel with all the amenities you need. Restautant attached, pool, hot tub, and the St. Cloud Civic Center is also attached by skyway. We were able to see the Minnesota Baseball Hall of Fame and not even go outside. The decor was fabulous. Completely like my taste. Will definitely consider staying here again.

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
May 1, 2013

Thank you so very much for your wonderful review of our hotel and what we all have to offer. We appreciate each of our guests and their reviews. The Best Western PLUS Kelly Inn is proud to showcase our remodel and are thrilled with the positive reviews and comments that support our continued efforts to provide a clean, comfortable and... More

Owatonna, Minnesota
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
“Beautiful riverview and room”
4 of 5 stars Reviewed April 16, 2013

Fifth floor room looking over river was spacious and nicely appointed. I would stay here again. Three separate sports tournaments in town. Hotel booked. Staff still took time to treat us professionally.

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 22, 2013

I thank you for your review of our hotel. We here at the Best Western PLUS Kelly Inn truly try to go above and beyond for all of our guests. We appreciate all of our guests and those who call us a home away from home. Thank you for your continued business and we look forward to your future stay. More

Breezy Point, Minnesota
1 review
“Great Employee!!!!!”
5 of 5 stars Reviewed April 15, 2013

I had recently stayed at the Kelly Inn in St. Cloud, Minnesota . I had forgotten a very valuable item in the hotel room. A few hours later I remembered that I had. I called the front desk and spoke with Morgan ,the employee ,that I had forgotten something in my room that was valuable, He personally went to get... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 22, 2013

I thank you so very much for your review regarding our seasoned Front Desk Associate Morgan! I am so very proud to have such an amazing team member working for the Best Western PLUS Kelly Inn, St. Cloud. Morgan has been a staple associate of the Best Western Kelly Inn, providing hundreds of guests with exemplary customer service for the... More

Minneapolis, Minnesota
1 review
“Great hotel”
5 of 5 stars Reviewed April 10, 2013

My wife and I stayed here for couple of nights and really enjoyed the hotel and staff. From the check in , Shayna was very pleasant and excited to see us arrive . Shayna made us feel very welcome for our first visit to St Cloud. Great Staff ! Location was perfect for walking to everything . Shopping and bars... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 22, 2013

It is with many thanks for your wonderful review of our hotel – Best Western PLUS Kelly Inn, St. Cloud, MN. I am very proud to say the Best Western PLUS Kelly Inn of St. Cloud employs some of the finest Front Desk Associates which include Shayna. Each of our Front Desk Associates, Housekeeping Associates, Maintenance and Management are all... More

1 review
“Worst Best Western in the country!”
3 of 5 stars Reviewed April 3, 2013 via mobile

I'm a Platinum rewards cardholder so I know Best Western Hotels better than I wish I did and this is the worst in the country. They spend money on remodeling the front entrance and lobby every few years but the rooms haven't been updated in years! The WiFi is slower than an old 56k modem and the heating/cooling units are... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 22, 2013

I would like to first thank you for your review of our hotel. I am truly sorry that you had a challenging experience at our facility and I would personally invite you to contact me directly to see if there is something that we can accommodate you regarding your troubles. Our wonderful Front Desk Staff is always here to better... More

Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
“Overall nice stay”
3 of 5 stars Reviewed March 26, 2013 via mobile

We stayed here for a second time for a conference. There were three of us in a room with two queen beds and a fold out couch. The fold out couch was the most uncomfortable thing I have ever slept on. If I could trust the cleanliness of the floor I would have slept on the floor. This is close... More

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
April 22, 2013

Thank you so very much for your review of our hotel. I am sorry to hear that you did not have a comfortable night sleep on the fold out bed but I am happy that your other accommodations went well. We here at the Best Western PLUS Kelly Inn, St. Cloud, are here to ensure each guest is more than... More

Minneapolis, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Very nice”
5 of 5 stars Reviewed March 11, 2013

Stayed in February for my husband's work event...our room was HUGE. and overlooked the river.and soooo clean. I have to say the Kelly Inn was beautiful with nice decorative accents...received ten percent off the Green Mill with the hotel key...the bed comfort was great...

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KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
March 13, 2013

THRILLED! I am thrilled to hear that you had a very enjoyable stay with us here at the Best Western PLUS Kelly Inn, St. Cloud. I truly thank you for your review and always enjoy seeing another satisfied guest. We appreciate your review as it is a way to keep us informed about what we are doing correct or even... More

Lake Elmo, Minnesota, United States
1 review
“No Customer Service”
2 of 5 stars Reviewed March 7, 2013

Was not allowed to check in to my room until after 6pm. Reason stated was they had too many late check outs that morning and they were still cleaning rooms. When I got to finally check in - I asked if I could be compensated in some way. Not expecting a free room, but maybe a little discount since we... More

Was this review helpful? Yes
KELLYINN24113, Front Office Manager at BEST WESTERN PLUS Kelly Inn, responded to this review
March 13, 2013

Thank you so very much for your review. I do truly apologize for the delay regarding your check in. We here at the Best Western PLUS Kelly Inn strive to accommodate all of our guests, whether it be a late checkout or an early check in. I am also sorry that you had some difficulty with your reservation booking through... More

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Additional Information about BEST WESTERN PLUS Kelly Inn

Also Known As:
Best Western Plus Kelly Hotel Saint Cloud
Best Western Plus Kelly Hotel
Best Western Saint Cloud
Saint Cloud Best Western
Best Western Kelly Hotel
Address: 100 Fourth Avenue South, Saint Cloud, MN 56301-1066
Phone Number:
Region: United States > Minnesota > Saint Cloud
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Saint Cloud
#4 Business Hotels in Saint Cloud
Price Range: $$
Hotel Class:2.5 star (2.5*)
Reservation Options:
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BEST WESTERN PLUS Kelly Inn
100 Fourth Avenue South
Saint Cloud, MN 56301-1066
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Tiny Bathroom tub with towels Tiny Bathroom Sink area with hair dryer Room so cramped our luggage was by the door
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