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GrandStay Residential Suites Hotel St Cloud

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213 Sixth Ave South, Saint Cloud, MN 56301
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1 room 1 guest
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GrandStay Residential Suites Hotel St Cloud
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191 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
  • All months
    (191)
  • Mar-May only
    (72)
  • Jun-Aug only
    (65)
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    (23)
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    (31)
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Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed 1 week ago

We booked an overnight stay after reading reviews. Were disappointed to find our room with old furniture, a couch we wouldn't sit on and on top of this there was no breakfeast. On the plus side it was within easy walking distance to downtown.

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to let us know about your stay. We appreciate you taking the time to let us know that our hotel is dated. We agree and that is why we will have a complete hotel renovation completed by the end of this year. We hope that you will give us another chance after the renovations... More 

Morris, MN
1 review
5 of 5 stars Reviewed 1 week ago

We came for our anniversary. The location is so convenient for shopping and eating. We could park the car and walk. The accommodations are wonderful: clean, great shower, nice dishes for eating on and a full size fridge with freezer. There were lots of channels on a HD television.

Review collected in partnership with this hotel

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you so much for celebrating your anniversary with us! I am so pleased that you found downtown St. Cloud to your liking. I appreciate you taking the time to let future travelers know about the area as well as the amenities in our rooms. We hope that you will continue on with a tradition for future anniversaries. Respectfully, Melanie... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

My family got two of the studio rooms. Very nice that the hotel put our rooms right next to each other. Breakfast was yummy. Shoutout to the ladies that worked both the breakfast and front desk area. I loved the waffles. Nice play area in back of hotel and the pool was quaint. Rooms were nice. Our first night there... More 

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the great review. I am so pleased to hear that we exceeded your expectations and any issues that you may have experienced during your stay with us. We hope that you will visit us again the next time you are in the St. Cloud area. Respectfully, Melanie Tank General Manager More 

Oakton, VA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Melanie and Kacee where very helpful, courteous and professional. I wish you would go back to Seattle's Best coffee. I use number 5 at home. Our suite was clean, WiFi worked well, and our granddaughter enjoyed the pool! We like you location as it is close to 3rd Ave S and the Cathedral.

Review collected in partnership with this hotel

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Always a pleasure to have you and your family with us George. We have noted your comment regarding the current coffee program and I have submitted this information back to the franchise. We always take our guests comments seriously and we thank you for sharing. I look forward to seeing you again in the near future. Thank you for taking... More 

Chanhassen, Minnesota
1 review
4 of 5 stars Reviewed 3 weeks ago

Was happy to have gotten a room again for the Food and Nutrition conference. I love the room sizes and breakfast in the morning. What I loved best is being greeted by past employees who are friendly and willing to help in any way. That says a lot about the hotel to me. Bernice is my favorite front desk employee!

Review collected in partnership with this hotel

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the amazing review. Bernice is a favorite by many and I want to thank you for acknowledging her! She works very hard to make sure that we meet or exceed the expectations of our guests! We hope that you will join us again in 2016 for the Nutrition Conference. Respectfully, Melanie Tank General Manager More 

lebanon
Level Contributor
4 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

My Grandson and I stayed in a suite. Very nice and clean.Pizzahut Sports bar with in a block. We got our room very quick. Receptionist was very personal.The suite was clean and extra sheets and pillows were very plentiful. Very nice place to stay. I can see why the reviews were so high.

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the amazing 5 star review. We are so pleased that the suites were exactly what you were looking for. We hope that you will plan another get away with your Grandchildren and choose GrandStay as your final destination. Thank you and we look forward to your return. Respectfully, Melanie Tank General Manager More 

Level Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very nice hotel. Rooms were clean. Breakfast was excellent, as good as a lot of restaurants. Nice location. Beaver island brewery right across the road which is also a must stop. Staff was very friendly. I would recommend this hotel to everyone.

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We can not say enough about our five star reviews! We are so pleased that we exceeded your expectations. We greatly appreciate the time you took to leave this review for many of our future guests to read! We look forward to seeing you soon. Respectfully, Melanie Tank General Manager More 

St.Paul,MN
1 review
3 of 5 stars Reviewed 4 weeks ago

One person had to leave early because of the mold in our room. Something should have been done the first day we said something about it. The pool floor was yellow did not want to swim in it. It was nice having a kitchen in the room. I like a little softer bed. The back patio was very nice. At... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for the information you provided in your review. Upon receiving your concern of mold, we immediately had our maintenance man in your room looking for any sign of mold. He performed an entire routine maintenance check on this room and found no mold. So, I do apologize that your friend had to leave the room, but it must... More 

Waseca, Minnesota
1 review
1 of 5 stars Reviewed 4 weeks ago

We booked two rooms for our family and thank god we did. The size of the rooms is very small and definitely not for a family. In the bedroom, once we had the suitcase on the suitcase rack, there was no room to even walk from one side of the bed to the other side. The bed was extremely uncomfortable... More 

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

We appreciate you taking the time to leave feedback regarding your stay with us. I would like to apologize that we did not meet or exceed your standards. Upon addressing the issue you had with the room size: the one bedroom queen suite has a maximum capacity of four people and the kitchens are also only stocked for four. The... More 

Metro Minneapolis-Saint Paul, Minnesota
1 review
2 of 5 stars Reviewed 4 weeks ago

Wheelchair access is OK, roll-in shower very small but with the fold down seat removed it was usable. Would like to have a place to hang hand towel and to put make-up etc. in bathroom. Bed was to tall. Closet rod should be lower for wheelchair access. Light switch on bedside lamp was difficult to turn off and on. Carpet... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
Melanie T, General Manager at GrandStay Residential Suites Hotel St Cloud, responded to this review

Thank you for taking the time to leave us some tips about how to make our handicap rooms more functional. We are always very thankful to the guests who leave us constructive criticism. We will take this information and present to upper management in hopes that maybe a few of your suggestions will be met. Please accept our sincerest apologies... More 

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