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Holiday Inn Express Roseville - St Paul

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2715 Long Lake Rd, Roseville, MN 55113 (Formerly Comfort Inn)
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Holiday Inn Express Roseville - St Paul
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Holiday Inn Express Roseville - St Paul
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67 Reviews from our TripAdvisor Community

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Traveler rating
    12
    17
    25
    8
    5
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18
12
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Edmonton
Level Contributor
110 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed yesterday NEW

I only stayed here one night. Upon arrival they gave me my room key and sent me on my way. When I arrived in my room the called me and told me I had to come back to the front desk. Apparently they had put me in the wrong room and that I actually didn't have a reservation. I was... More 

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Fort Wayne, Indiana, United States
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago

I stayed in this HI Express for two nights on a business trip in July 2015. I selected it because I trusted the HIE brand, it was near the office, and it was priced slightly better than others in the area. This HIE stands sentry in an industrial area. There are no other hotels around it, nor any restaurant or... More 

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Duluth
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

I was disappointed that this hotel didn't have a pool, and even more disappointed in the old, smelly room. This hotel is in dire need of updating. But, to top it off, we had over $1000 worth of bikes stolen off of our locked bike rack (which the thieves damaged), with our van 30 feet from the front door. There... More 

Was this review helpful? Yes 1

Travelers are raving about these Roseville hotels

Blue Grass, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago via mobile

My husband booked us a nice queen double room for my son's hockey tournament. The room was clean, people working the front desk were friendly and breakfast was good and served at a fabulous time 6-10...which worked great for our rink times in the mornings. Our bathroom was a little small but it was clean. The only downfall was that... More 

Was this review helpful? Yes 1
Boulder Junction, Wisconsin
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Somewhat older property has been kept in good repair and kept clean. Average bed (king) but provided good sleep. My room was quiet and appointed as one would expect at this price point. Breakfast was above average, with a good selection of items. A bit of new room decor and perhaps a pillow top bed and this hotel could score... More 

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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 17, 2015

This was the best hotel I could find at a very cheap price that included breakfast. The desk person was kind and friendly when we checked in around midnight. She didn't seem like she didn't want to be there but was actually rather patient and helpful. I didn't know my license plate so I had to run back and checked.... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Express Roseville - St Paul, responded to this review

Dear Hermanx09, Thank you for taking time to post a review of our property. It is great to hear you were satisfied with our room and with the service at the front desk. We are proud of our staff and we appreciate your kind feedback. On the other hand, I am really sorry that the bathroom as well as the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 21, 2015 via mobile

This hotel is a good place to stay if you aren't looking for anything more than a quality hotel. The hotel offers a fitness center and free continental breakfast and a classic holiday inn express room that more than meets the needs. However the view outside the window is of a commercial business / shipping district with office building and... More 

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IHGCare, Guest Relations Manager at Holiday Inn Express Roseville - St Paul, responded to this review

Dear Nick H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment about the fitness center and breakfast. However, we’re sorry we fell below your expectation regarding our location. While we understand that your stay was not 100% satisfactory, we would hope that... More 

Boston, Massachusetts
Level Contributor
46 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
3 of 5 stars Reviewed April 9, 2015

When I travel for business I usually stay at HI Express hotels. This is location is probably an older hotel that was rebranded. It was a two queen bed room that seemed like it was packed with furniture. It had a small frig and microwave , two beds, the TV stand/dresser, two stuffed chairs and a round table. It would... More 

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Monica R, Director of Sales at Holiday Inn Express Roseville - St Paul, responded to this review

Hi GoWithTheFlow1203, Thanks so much for your comments. Glad to hear our location was convenient for you. I do apologize for any inconvenience the HVAC may have caused you and lack of outlets. I can assure you these comments will be passed along to see what we can do to improve that. Thanks again, and we hope to see you... More 

Hancock, Mi
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed March 26, 2015

We stayed here on March 20 - 21, 2015. The property looks appealing from the outside. Room was comfortable. From encounters with the staff, the only one that was friendly was the overnight desk clerk. Everyone else, from the person who checked us in, to the gentleman who was switching out the trash, to the housekeepers seemed to not care... More 

Was this review helpful? Yes
Monica R, Manager at Holiday Inn Express Roseville - St Paul, responded to this review

Hi, Thanks for taking the time to leave us your feedback. I am terribly sorry to hear about the poor service you received from most of our staff. We take all of the comments seriously as they are our best tools for improvement. I can assure you these comments will be passed along to our front desk staff and housekeeping... More 

Albert Lea, Minnesota
Level Contributor
99 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed February 6, 2015

Very nice king room, staff was very helpful, I liked the location, very good breakfast, rate was great. Was easy to find, the location was central for the business I had there. Very comfy bed & choice of pillows.

Was this review helpful? Yes 1
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