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DoubleTree by Hilton Rochester / Mayo Clinic Area

Certificate of Excellence
3.5 of 5
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150 South Broadway, Rochester, MN 55904
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Mayo Clinic Rate
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1 room 1 guest
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DoubleTree by Hilton Rochester \/ Mayo Clinic Area
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616 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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5 of 5 stars Reviewed yesterday NEW

This was our first visit to the Rochester Doubletree. We chose the hotel because of the restaurant's reviews. WE loved both the hotel and restaurant. On our return from St. Paul, Minnesota to Illinois, we stopped for lunch at the restaurant. Both meals were superb, with very friendly and helpful staff. Highly recommend both.

Review collected in partnership with DoubleTree by Hilton

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Mount Pleasant, Michigan
Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

The beds are great. Management does an excellent job, as well as staff. Staff has been trained by a great manager, Mike. The privacy of the upper floors is a real plus as is the food that is provided. This is a first class hotel to stay.

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Bristol, Rhode Island
Level Contributor
124 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 1 week ago

If you are going to the Mayo Clinic this is where you want to stay. It is convenient, comfortable, complete with a good restaurant in the lobby and a terrific staff. The rooms on the executive floors have access to the lounge on the 11th floor which serves breakfast as well as cocktails and snacks in the early evening. The... More 

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DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear Pib1014: Thank you very much for choosing to stay with us while in Rochester. We are very glad to hear that you enjoyed your time with us and our location. We hope that should you need to return to Rochester, you will stay with us again. Deb Knox, Revenue Mgr. More 

1 review
5 of 5 stars Reviewed 1 week ago

I have stayed here many times and it is always excellent. Staff are vey friendly and accommodating. Fitness center is excellent. Breakfast Buffet especially the Server Lisa is outstanding. Hotel is clean and located conveniently to all areas of Downtown.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear 504nellr: Thank you very much for being a repeat customer! We really appreciate you staying with us. We are glad that you enjoy our time here. We look forward to having you stay with us again. Deb Knox, Revenue Mgr. More 

Winter Park, United States
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago

My spouse and I stayed at the Doubletree in Rochester, MN, while having medical exams at the Mayo Clinic. Location is ideal... connected to the Clinic via a combination of skyways and subways... not more than a five minute walk to the heart of the Mayo Clinic. The rooms were very good: quiet, well furnished, and pleasant views over the... More 

Review collected in partnership with DoubleTree by Hilton

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DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear Thomas E B: Thank you very much for choosing our hotel during your time at the Mayo Clinic in Rochester. We are very glad to hear that you enjoyed our hotel and our Lounge on the Executive Level. We hope that should you need to return to Rochester, you will choose our hotel again. Deb Knox, Revenue Mgr. More 

Minneapolis, Minnesota
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

A special event in Rochester left few rooms available. We called many places and finally decided to go downtown to the Doubletree. The first time we called, the phone rang and rang with no answer or message. Eventually we called again and got a reservation, asking for a low floor and quiet room. Dragging our suitcases from the parking ramp... More 

Was this review helpful? Yes
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear simon4322: Thank you for choosing our hotel. I am very sorry that your experience with us was not a good one. As you stated in your post, the city was very busy, as was our hotel. We are very sorry that were not able to get you the location of a room that you had initially requested. For the... More 

St Charles. Iowa, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Everything about this Hotel was excellent. The staff was very courteous, helpful and friendly. The hotel has sky way access to Mayo Clinic and several shops and banks. parking is connected to the hotel also.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear James D H: Thank you very much for choosing the DoubleTree by Hilton while in Rochester. We are very glad that you enjoyed your stay and we hope that you will choose to stay with us again. Deb Knox, Revenue Mgr. More 

Atlantic Beach, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

This is a great hotel. Helpful friendly staff, clean rooms and great location. The workout area is rather small, but the location is great no matter where you are meeting within the city. Friendly staff from check-in to bellman to cleaning staff to room-service. Everyone is helpful and friendly.

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear Lynelle C: Thank you very much for staying with us while you were in Rochester. We are very glad to hear that you enjoyed your time with us. We look forward to having you stay with us again. Deb Knox, Revenue Mgr. More 

Bend, OR, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Overall the accommodations offered via the hotel were top notch. Very clean and great staff. Be aware that rooms on the west side of the hotel face the primary north/south street that runs through the city. We experienced much traffic noise until early morning hours (from the 8th floor).

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 2
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear Ken K: Thank you very much for choosing our hotel while you were in Rochester. We are glad that you enjoyed your time with us. Yes, the west side of the hotel does face Broadway as we are in a downtown environment. If you would like to stay with us again, please just mention at the time of your... More 

loveland, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago

We were looking forward to this stay based on reviews we had read. We booked and executive level room for 6 nights. The hotel lobby presents well but from the moment we got into the elevator it was a different story. The room was shabby, worn out and dirty. There was a smell on the entire floor. Besides the deteriorated... More 

Review collected in partnership with DoubleTree by Hilton

Was this review helpful? Yes 1
DebKnox, Manager at DoubleTree by Hilton Rochester / Mayo Clinic Area, responded to this review

Dear David J: We are very sorry that your experience with us was not what you expected. We apologize. I have sent your post to our General Manager and our Executive Housekeeper so that they are aware of your comments. Again, we are very sorry. Deb Knox, Revenue Mgr. More 

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