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Rochester Marriott Mayo Clinic Area

3.5 of 5
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101 First Avenue SW, Rochester, MN 55902
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Rochester Marriott Mayo Clinic Area
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Ranked #21 of 56 Hotels in Rochester
A recent review
4 of 5 stars reviewed 1 week ago
Cindy K Las Vegas, Nevada
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171 reviews from our community

Traveler rating
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    21
    10
    6
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37
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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Las Vegas, Nevada
1 review
4 of 5 stars Reviewed 1 week ago

While the property feels a little older and maybe in need of a little freshening, the staff was very good. We stayed over a month there during treatment at Mayo Clinic. The bed was comfortable with nice linens. Not crazy about the couch style and it was a little awkward. Lucia kept it very clean as did the others on... More 

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2 reviews
5 of 5 stars Reviewed 3 weeks ago

This place is top notch! From the attentive (and always smiling) bell stand guys, to the front desk folks.....the service is First Class! The rooms are very nice. The beds are extremely comfortable, and the cleanliness level is a 10 out of 10! I'm always there for business, so the free hi-speed wi-fi is a huge bonus as well. Whenever... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you for comments on our staff, the rooms and the service is First Class! We appreciate your business and look forward to seeing you the next time you are in Rochester. More 

Owatonna, Minnesota
1 review
5 of 5 stars Reviewed 4 weeks ago

Stayed at the Rochester Marriott a total of 4 nights while my dad was going thru testing at Mayo clinic. The treatment we received from the staff at the Rochester Marriott was amazing. Having our bags taken to the room, our car parked and just asking how they could make things better for us (and genuinely mean it) made our... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Jodie, thank you for your comments on your stay. I agree we have an amazing staff and Steve, Bob and Shawn are just a few of them. The staff truly does care about our guests and Steve is an example of when he came out and asked about your dad and offered his assistance, if needed. We look forward to... More 

Sag Harbor, New York
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

For a Marriot, the Marriot at Mayo is a bit outdated but the Staff goes above and beyond any hotel experience that I've ever had to ensure ones comfort and peace of mind. I stayed there with my Mother while I was visiting the Clinic for about three weeks and I actually had a hard time saying goodbye to some... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you for your wonderful comments on our customer service! We enjoy getting to know our guests and making them feel at home when they are away from home. We will be updating our rooms in the coming months. We look forward to seeing you on your next travels to Rochester. More 

Chaska, Minnesota
Contributor
16 reviews 16 reviews
8 hotel reviews
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 4 weeks ago

If you are visiting Mayo Clinic, this hotel is just steps from the Clinic. Connected by the subway systems, and very close if your not up to much walking. Rooms are very nice, and wonderful beds. Just remember to bring a make up mirror and maybe a back up hair dryer. Really lacked anywhere for the ladies to put on... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you for taking the time to share your recent experience with us. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. My sincere apologies on your room service experience and lack of make up mirror and hairdryer. I have shared your feedback with the... More 

2 reviews
5 of 5 stars Reviewed March 23, 2015

Excellent place to stay. Would like to thank Tiffant and Matt for there fine service helping us out. Very nice breakfest service and happy hour and they had a room on 8th floor where you could access all th time for coffee, pop, water, fruit so that was so nice.

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you Shelley for you comments on the fine service that Tiffany and Matt provided to you. We look forward to seeing you in the future if your travels bring you to Rochester. More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 18, 2015

excellent proximity to the Mayo Clinic. Here for almost a month housekeeping from Basma 9th floor and Sue 7th floor was outstanding. Very professional, courteous, pleasant and helpful. Bellmen Jake better than outstanding and always accommodating and helpful . Steve Glyn Bob and Matt outstanding as well. Front Desk with John was never a problem. He was more than helpful... More 

Was this review helpful? Yes 1
Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you Patsy for your wonderful comments on our staff in housekeeping, bellmen, front desk and concierge. I have an excellent staff that goes above and beyond to take care of our guests. I am very blessed to have them on my team. We all look forward to seeing you on your next visit to Rochester. More 

Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 18, 2015

So this wasn't a terrible experience but something needs to balance the ratings! Soft bed, poor office seat, bad internet. These things should be staples! How do you have bad internet in a place that charges over $300 a night?? Even when you pay for it (which drives me crazy to begin with!). The only thing that redeems this hotel... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you for taking the time to comment on your last stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the soft bed, internet and seating. We will be updating our rooms this year with new furniture... More 

Hayling Island, United Kingdom
Contributor
13 reviews 13 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 18, 2015

Overall it's a standard Marriott - so that means great service, good rooms, comfortable beds and good facilities. But it's a soulless and slightly tired down-town building, no views and little atmosphere. However, it's serving a purpose being very close to the hospital so expectations need to be set appropriately. Gold-card holders can access the small concierge lounge where free... More 

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Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

Thank you for your comments about the service, rooms and comfortable beds. I do apologize for the noisy air conditioning unit and the fluctuating water temperature, I have shared your feedback with Engineering so they can look into these issues. Thank you for being a loyal Marriott Guest and we look forward to serving you in the future. More 

Eden Prairie, Minnesota
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 17, 2015

Each year we travel to Rochester for a basketball tournament. The hotel is full of 5, 6, 7 and 8th grade boys and their families. The hotel has been very accomodating. More importantly quiet. I never notice the occupants in the rooms on either side of us. The rooms are clean and comfortable as you'd expect from Marriot. As a... More 

Was this review helpful? Yes
Tamala M, General Manager at Rochester Marriott Mayo Clinic Area, responded to this review

John, thank you for taking the time to comment on your recent stay. We look forward to seeing you during the next boys basketball tournament in Rochester. Tamala More 

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