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Holiday Inn Express Hotel & Suites Rochester West-Medical Center

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155 16th Ave SW, Rochester, MN 55902
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Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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69 reviews from our community

Traveler rating
    31
    25
    9
    2
    2
See reviews for
24
16
3
22
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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1 review
5 of 5 stars Reviewed 2 weeks ago

I stayed here for business and I can't say enough good things. The staff was great and the rooms are clean. The location is convenient and close to anything you need. When I'm in town this will be my first choice. Thanks for the the super clean rooms and a great stay!

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 19, 2015 via mobile

Very nice Holiday Inn Express right off the interstate. Convenient location. Always very clean. Love the heated underground parking especially in the winter! Always my first choice to stay at when in this area.

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Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Brlsnb, Thank you for taking a moment to share your experience. I am happy to hear you found the underground parking to your liking. It is one of my favorite features of the hotel. Thank you for being one of our loyal guest. We look forward to serving your travel needs at our property should you return to the... More 

Senior Contributor
49 reviews 49 reviews
47 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 7, 2015 via mobile

No need to restate what previous reviews have said. This is a nice property in a very convenient location. My wife, our 2 small dogs and I stayed here 4 nights while going to Mayo. Convenient shuttle to Mayo. Asked for an end room that made it easy to walk dogs, they filled our request exactly. 2nd floor end room.... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Driverjoe Thank you for taking a moment to share your experience. I am happy to hear you found the work out room to your liking. We look forward to serving your travel needs at our property should you return to the area. More 

Knoxville, Tennessee
Senior Contributor
24 reviews 24 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 31, 2015

We've stayed at this hotel almost since it opened every time I have to go to the Mayo Clinic. It is nicely appointed. The lobby is very welcoming with the fireplace; the food for breakfast is very good; the beds are comfortable; rooms are clean; and staff is friendly. The only drawback is the lack of HBO or premium channels... More 

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Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Lorraine B, Thank you for sharing a review about your stay with us on Trip Advisor. I understand television programming was a concern, and we are working to correct the issue. I do hope the next time your travels bring you to the area you will stay here with us; we would love to have you. Thank you! More 

greece
Senior Reviewer
6 reviews 6 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 10, 2015 via mobile

I specifically asked for a room one week in advance that faced the gorgeous parking lot, because I have stayed at this hotel before so I was well aware of the freeways' constant thunderous noise. I was informed upon check in that the request could not be honored...and then the flood of excuses started why the request could not be... More 

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Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear anniebGreece, I’m sorry we were not able to provide you with a great experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about the traffic noise. Your comments have helped us to improve our guest experience. We hope you will consider staying with us again. More 

Kirksville, Missouri
Top Contributor
51 reviews 51 reviews
13 hotel reviews
41 helpful votes 41 helpful votes
4 of 5 stars Reviewed March 3, 2015

Stayed here last year when making one my quarterly visits to one of the Mayo Clinic doctors. Found it to be a one of the friendliest hotel staffs that I've interacted with to date and the shuttle staff driver was helpful in giving great advice on where to eat and shop. Of course, you cannot go wrong with the breakfast... More 

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Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Scott G, Thank you for taking a moment to share your experience. I am happy to hear you found the staff and Express Start Breakfast to your liking. We look forward to serving your travel needs at our property should you return to the area. More 

Lakeville, Minnesota
Top Contributor
123 reviews 123 reviews
20 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed March 3, 2015

We stayed at this hotel recently while in town for a basketball tournament. My past experience has led me to believe that Holiday Inn Express locations generally provide well-managed, comfortable rooms with decent amenities, and this is exactly what I experienced in Rochester. Our family of 3 was very comfortable in our spacious room on the first floor off the... More 

Was this review helpful? Yes 2
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear CAChris33, Thank you for taking a moment to share your experience. I am happy to hear you found the room and Express Start Breakfast to your liking. We look forward to serving your travel needs at our property should you return to the area. Sincerely, Melany Laplander General Manager More 

Viola, Wisconsin
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed January 31, 2015

My husband had heart surgery in Jan. & I wanted to stay near St. Mary's hospital where he had his surgery. Only 3 blocks away plus several fast food places on the walk back to my room made this hotel a good choice for me. I loved the pool area & enjoyed the breakfast buffet each morning. When my husband... More 

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Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Joan K, I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality. I will pass on your wonderful comment to our staff. Thank you for kind words. Our Express Start Breakfast is my favorite amenity. Again, thank you for the opportunity to... More 

North Dakota
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 25, 2015

My mom and I stayed here one night for a procedure the next day. We have been to Rochester several times but this is the first stay at this hotel. It is new, it was clean, and all of the employees we visited with were very friendly and helpful. We did have a room that faced the highway but the... More 

Was this review helpful? Yes 1
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear pinkykt05, I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality and we look forward to seeing you again soon! More 

Louisville, Kentucky
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed January 12, 2015 via mobile

This hotel offers a shuttle several times a day to the Mayo Clinic. Staff is friendly and the rooms are clean. Staff is also very knowledgable about where to go and what to do when you have never been here before.

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Rhonda P, Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking. We look forward to serving your travel needs at our property should you return to the area. More 

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