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Holiday Inn Express Hotel & Suites Rochester West-Medical Center

2.5 of 5 155 16th Ave SW, Rochester, MN 55902
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Certificate of Excellence 2014
Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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Holiday Inn Express Hotel & Suites Rochester West-Medical Center
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61 reviews from our community

Traveler rating
    27
    22
    9
    2
    1
See reviews for
21
15
3
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
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North Dakota
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My mom and I stayed here one night for a procedure the next day. We have been to Rochester several times but this is the first stay at this hotel. It is new, it was clean, and all of the employees we visited with were very friendly and helpful. We did have a room that faced the highway but the... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear pinkykt05, I just wanted to thank you for your recent stay here! I’m so glad you were able to experience our warm Holiday Inn Express & Suites hospitality and we look forward to seeing you again soon! More 

Louisville, Kentucky
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel offers a shuttle several times a day to the Mayo Clinic. Staff is friendly and the rooms are clean. Staff is also very knowledgable about where to go and what to do when you have never been here before.

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Rhonda P, Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking. We look forward to serving your travel needs at our property should you return to the area. More 

Lansing, MI
Reviewer
3 reviews 3 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed November 19, 2014

After researching the options for a visit to the Mayo Clinic - I found this to be the best deal that is still within "skywalk" walking distance. One thing that I was consistently happy with was the people here at this hotel - they were extremely accommodating. I'd like to acknowledge, Jeremy, out front desk specialist who was very helpful,... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear theb99, Thank you for taking a moment to share your experience. I am happy to hear you found the our hotel to your liking. We look forward to serving your travel needs at our property should you return to the area. More 

Illinois USA
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed October 23, 2014

My wife and I stayed here the night of 10 October. Our room was number 421. Even though we were on the 4th floor, traffic noise from outside was not an issue. Nor was noise from the room heating unit. The room was very comfortable and the bed and pillows were great. Our bathroom was very clean but the decor... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear B_Maurice, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. You mention my two favorite amenities at our hotel. I love our Express Start Breakfast. We have wonderful healthy options as well as our... More 

Aubrey, Texas
Top Contributor
94 reviews 94 reviews
31 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed October 7, 2014

If you stay here, make sure your room isn't facing the freeway. I think they forgot to sound proof the rooms. The noise level is really high and makes it hard to sleep. It sounds if the cars are in the room with you. Other than that the bed and pillow are comfy but that's the only good thing I... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear JohnluvsAK, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We apologize for the inconvenience you had during your stay. We do offer white noice machines and ear plugs. Again, thank you for the... More 

Georgia
Top Contributor
71 reviews 71 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed September 17, 2014

This is a nice HIE. It seems new. Plenty of free parking. Spacious rooms. Exercise room and pool. Free shuttle to The Clinic. It has a sub shop and pizza joint in the shopping area in front of the hotel. A little tricky to get into. Good rates with free WIFI. It features a rather extensive complimentary breakfast. Business center.... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Plaztik, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We are so glad you enjoyed your stay with us. We are right of Highway 52. Thank you so much for mentioning all our... More 

Mankato, Minnesota
1 review
5 of 5 stars Reviewed September 16, 2014

The hotel was great , staff very nice and only two blks. from St Mary's hospital. But I will never book with hotels -rates. com ever again . The person taking my reservation was high pressure up selling a discount card. Would not take no. My husband was very sick and all I wanted was a room.

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Laurel H, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We apologize for the inconvenience you had while making your reservation. If you ever come through town please do not hesitate to call... More 

Taranto, Italy
Top Contributor
110 reviews 110 reviews
24 hotel reviews
81 helpful votes 81 helpful votes
3 of 5 stars Reviewed September 10, 2014

A pity: this hotel could have gotten at least 4 stars, but it's not fair to be given such a room just because we were on points. Anyways, the hotel is clean, comfortable and probably with nice(r) rooms (I guess). Breakfast is included and the food variety is good. The staff was kind, though a bit distracted... The location is... More 

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We apologize for the inconvenience you had during your stay. We appreciate your loyalty to our brand. We definitely like to upgrade our IHG Club members... More 

Jensen Beach, Florida
2 reviews
5 of 5 stars Reviewed September 2, 2014

The rooms were clean with updated bath, free breakfast and helpful staff...plus parking was free and there were restaurants within walking distance. Easy drive from airport and convenient to access to major highway. Did not hear any traffic noise, but we were on the parking lot side of the hotel.

Was this review helpful? Yes
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Flipflopcasa, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We are glad you were able to enjoy our Start Express Breakfast bar. We are conveniently located in town. Thank you so much for... More 

Italy
Top Contributor
103 reviews 103 reviews
23 hotel reviews
113 helpful votes 113 helpful votes
2 of 5 stars Reviewed September 2, 2014

We were on points and they gave us an ugly room on the lower floor overlooking the cars parking.When we complained the obnoxious guy at the reception gave us an icy stare saying that he couldn't do anything about it.After spending a fortune for having one night free,this is not what you expect from a Holiday inn;anyway the hotel is... More 

Was this review helpful? Yes 1
Melany L, General Manager at Holiday Inn Express Hotel & Suites Rochester West-Medical Center, responded to this review

Dear Brentwood71, Thank you for your comments regarding your recent stay at our Holiday Inn Express & Suites - Rochester West Medical. All of our guest comments help us to guide and direct our operations staff. We apologize for the inconvenience you had during your stay. We appreciate your loyalty to our brand. We love to upgrade our IHG Reward... More 

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Additional Information about Holiday Inn Express Hotel & Suites Rochester West-Medical Center

Address: 155 16th Ave SW, Rochester, MN 55902
Phone Number:
Location: United States > Minnesota > Rochester
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Rochester West-Medical Center 2.5*
Number of rooms: 90
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