After paying via debit card for a night's stay, receiving a paid in full receipt from the motel, and departing the premises my daughter discovered later in the day when checking her bank account on the internet that personnel at this motel had withdrawn $ 200 from her account without authorization, without notification or explanation, and without documentation. NO PLACE... more

My parents had tests at Mayo so I booked this hotel for us. We were done at Mayo early so we headed to the hotel just to see if we could check in, they had a room available and let us get in early. We stayed in a 1 king bed suite. The bed area is separated from the 'living'... more

There are many choices of motels and hotels in the Rochester area. We've stayed overnight a few times when visiting the Mayo Clinic and have tried various properties. I wasn't a fan of Country Inns & Suites in the past. The brass headboard, flowered bedding and overall "country" feel wasn't my thing. However, the brand is going through an update.... more

Staff at desk was good. Noisy housekeeping staff in mornings. Hotel, in general, was generally above average. Hot tub was out of service at end of our three night stay. Continental Breakfast did not have fruit of any kind. They did have four kinds of juices. was short of several items that were planned for this hotel (cereal, yogurt, etc).... more

I was very hesitant in choosing my hotel when I found out that I needed to go to the Mayo Clinic. After several calls and internet reviews, I finally settled on this hotel. The staff is wonderful, the hotel itself is wonderful and there are many immenities that most other hotels do not offer. For example, this hotel has a... more

This was a great hotel. We stayed here twice and wouldn't hesitate to stay here again. We had the king suite with sofa bed. It was very clean and comfortable. French doors divided the room into two rooms with two televisions. The breakfast was good as well. It's a little way from I-90, but worth the drive. It was definitely... more

When we pulled down the covers on the beds in the room there were multiple hairs on the bedding. Evening staff changed sheets but not blankets. Back of tub under shower curtain had black mold/soap scum that hadn't been cleaned off. The temperature controls in the room over heated the room or had it too cold no matter what we... more

So very refreshing to find a hotel that makes a single, female business traveler feel safe , secure and most welcome. I had arrived very late into the evening, and my room was extremely modern, clean,and air conditioning on (especially on such a humid and hot day), Everything was spotless, everything worked perfectly, no loud parties, extremely efficient housekeeping staff.... more

The Country Inn's conceit is its being fashioned more like a bed and breakfast than a chain hotel. An entrance way designed to look like a front porch, a lobby decorated with hardwood floors, area rugs and a fireplace, lace curtains on the windows and screens (yes, finally screens) on the room windows, all contribute to a homey feeling that... more