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AmericInn Hotel & Suites Rochester Airport

7320 Airport View Dr. SW, Rochester, MN 55902
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1 room 1 adult
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AmericInn Hotel & Suites Rochester Airport
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138 Reviews from our TripAdvisor Community

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Peshtigo, Wisconsin
Level Contributor
47 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

It is located about 4 miles out of town. If you haggle with them they will usually come down in price. We have been staying here for the past 8 years on our trips to the clinic. It is always clean but the staff seems to change a lot. They have usually been very helpful and polite. There is usually... More 

Helpful?
Thank R S
Rochester, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

Thank you so much for taking good care of us for the weekend of my daughters wedding. The location was far enough out of the way from our reception that the shuttle service was much appreciated. The weather left much to be desired and this was one less thing to worry about for our guests. As well as the party... More 

Helpful?
Thank louks_teresa
Winona, United States
Level Contributor
5 reviews
5 of 5 stars Reviewed December 21, 2015

From the start of our stay, the staff was exceptionally friendly and attentive. The housekeeper was eager to make sure we had items restocked, though we didn't need our room cleaned. She was very friendly. The real test came when we left our keys at the Event Center across the street. We were marooned for several hours past check out... More 

Review collected in partnership with AmericInn Hotels and Suites

Helpful?
Thank aabarnard
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest Thank you so much for taking the time to share your candid feedback of your most recent stay with us. I am pleased that we were able to accommodate you and that our team succeeded in making your stay comfortable. Our pleasure to have been of service to you, Randy O More 

Plymouth, Minnesota
1 review
5 of 5 stars Reviewed December 20, 2015 via mobile

Randy and team did an outstanding job of accommodating our daughters wedding party during our stay last weekend. This included working through a reservation error someone had made, finding suitable arrangements for the group within the hotel, upgrading our room, extending a discount for our inconvenience and having a bottle of champagne in our room upon our arrival. Additionally, when... More 

Helpful?
Thank jwyderbarck
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, Thank you for taking the time to review us on trip advisor, and saying such kind words regarding your recent stay at our hotel. We very much appreciate and value your feedback and I will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve... More 

Burnsville
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed December 16, 2015

Location is 20 minutes from Mayo Clinic.Easy to get to.Name brand Resturant next door, close to airport.Great Hotel! Had a handicap roll in shower room, great size bathroom, queen bed very comfortable and pillows. Heater worked great in room!Had microwave, fridge in room. Quiet hotel. Outstanding breakfast with many different breakfast foods offered including, hot/cold eggs, sauages, yogurt, hot/cold cereal,... More 

Helpful?
Thank zeldampls
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, Thank you very much for the fantastic review! I am glad to hear how all the amenities made your resent stay a pleasant one. Your positive comments mean so much to the staff, that there hard work is appreciated. We will begin a renovation soon, and everyone is excited for the new look. Thanks again for the review... More 

Trevor, Wisconsin
1 review
5 of 5 stars Reviewed December 8, 2015

I visit the Rochester area about once a month. I decided to check in the AmericInn without a reservation. WOW, was I surprised... A very pleasant staff, Super clean spacious room at a reasonable rate! I will stay at this hotel again in the future. This is a hidden Gem!

Helpful?
Thank 203travelpro
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, Thank you for your kind words about our hotel. We strive to maintain the highest level of service, hospitality and comfort for our guests, so we are very happy to read that your stay with us at the AmerinInn & Suites was such a positive experience. Thank you again for sharing your experience, and your kind words Our... More 

Houghton, Michigan
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed December 7, 2015

...but the management now leaves something to be desired. We have stayed here many times, as my husband is a patient at Mayo, and we've always had a great experience. This last time, however, left SO much to be desired. We arrived very, very late and I was in something of a fog when we checked in. When I asked... More 

Helpful?
Thank Laura J
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Laura, Thank you for taking the time to give us your feedback. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay I did explain if you wanted the upgrade to a hot tub suite there was a higher rate. I also honored the... More 

Dover, Vermont
1 review
1 of 5 stars Reviewed December 2, 2015

I stayed there and there were so many problems. The carpet didn't look like it was clean, the room had a weird smell to it (smelled like smoke, some smell of mold and air freshener to mask the smells), the TV didn't work, breakfast was really confusing the way it was set up and i had to go back and... More 

Helpful?
Thank M_LTRIP59
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again... More 

Decorah, Iowa
2 reviews
3 of 5 stars Reviewed December 2, 2015

The receptionist, Randy I think, was less than professional or polite. I asked him a few things when I arrived and he was less than helpful. When I called to check on someone staying there he never put me through. Had to call back.

Helpful?
Thank taniakeldin
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, Thank you for leaving valuable feedback regarding your recent stay with us. Please accept my apologies for the issues you faced I am truly sorry I cannot give out guest information. We would love the chance to serve you should your travels bring you back to Rochester. Thank you, Randy More 

Saint Charles, Minnesota
1 review
1 of 5 stars Reviewed November 24, 2015 via mobile

My husband and I stayed here for a wedding in October. From the moment we walked in the the time we left we were nothing but displeased. The front desk agents lack hospitality, are lazy, and are never at the desk. Not to mention, the gal working the morning shift has quite the potty mouth. We were checked into a... More 

Helpful?
Thank schaberj
Airportgm, General Manager at AmericInn Hotel & Suites Rochester Airport, responded to this review

Dear Guest, I understand that in October, 2015 when you were a guest at our hotel you experienced an unfortunate mishap that resulted in a poor experience. Please accept my sincere apology. As we all know accidents happen but it's how the establishment responds that either rectifies the situation or makes it worse. Unfortunately the staff on duty at the... More 

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