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Hilton Garden Inn Rochester Downtown

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225 South Broadway, Rochester, MN 55904
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Hilton Garden Inn Rochester Downtown
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Hilton Garden Inn Rochester Downtown
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361 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
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  • Spanish first
  • Any
English first
  • All months
    (361)
  • Mar-May only
    (96)
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    (92)
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waseca, United States
4 of 5 stars Reviewed 6 days ago NEW

We chose the Hilton because it was a good location downtown. We were planning on going out downtown for a girls weekends. It was a nice hotel, clean, nice rooms. We brought food and needed a can opener and they brought one right up for us. They were very friendly and helpful! We would stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Leslie M: Thank you for choosing our hotel for your girls weekend! We are glad to hear that you enjoyed your time with us and that you would stay again. We look forward to having you. Deb Knox, Revenue Mgr. More 

Sioux Falls, South Dakota
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Incredibly friendly staff. I had so many positive encounters with staff during my two night stay that I couldn't even list them all. Most notably, I asked the town car driver if he had a knife or scissors I could use to remove packaging from a new stroller, and he proceeded to remove the packaging for me and put the... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Maureen O: We are so glad to hear that you had a great experience while staying with us. We really appreciate you taking the time to post your comments. We look forward to having you stay with us again. Deb Knox, Revenue Mgr. More 

Eden Prairie, Minnesota
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 1 week ago

We have been coming to mayo for four years with our son for medical appointments and treatments. We have stayed in several hotels this one is the best, best staff, best location, best value just all around a great experience every time.

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Emmie7980: Thank you very much for posting such great comments! We are very glad that you have found your choice of lodging while in Rochester! We hope to have you as a guest again very soon! Deb Knox, Revenue Mgr. More 

Minneapolis
Level Contributor
3 reviews
2 of 5 stars Reviewed 2 weeks ago

They need to check their housekeeping. I really wanted to like the Hilton Garden Inn...my team and I come down and stay in Rochester every week and we used to stay at the Holiday Inn and finally got to move to what I thought would be better. However, first stay I had dirty hand towels like they thought "looks clean... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ellen L: Thank you for trying our hotel twice as an alternative. I am so sorry about your housekeeping experience. I have sent your post and pictures to our General Manager and Executive Housekeeper so that they may review this information with the team as unacceptable. We appreciate the feedback so that we can improve this. Deb Knox, Revenue... More 

Eau Claire, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

My stay in Rochester was excellent. Pleasant staff, great accomadations. Loved the location right downtown, close to everything I needed. Was there for a conference. Could use the skywalk on rainy days to go to and from the Civic Center.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Tammy J: Thank you very much for choosing to stay with us during your meeting in Rochester at the Civic Center. We are very glad that you enjoyed your time with us and we hope that you will choose to stay with us again. Deb Knox, Revenue Mgr. More 

1 review
2 of 5 stars Reviewed 3 weeks ago

Staff were unhelpful and demonstrated poor communication skills. There were issues with parking, check-in/out, and billing. When questioned about the issues, the staff acted very rudely. Also, we booked the 'trolley' for our wedding guests and the coordinator did not confirm our requested times and resulted in lack of services requested.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear sheandas: Thank you very much for having your wedding guests stay with us. I am very sorry to hear about your experience. I wanted to let you know that I have sent your post to our Director of Sales and our General Manager. If you would like to send us more detailed information, please email your sales contact, Michelle,... More 

Rapid City, South Dakota
1 review
4 of 5 stars Reviewed 3 weeks ago

Hotel is a reasonable walk to all locations downtown including the Mayo Clinic via skyway and tunnel. Rooms are clean and most of the hotel staff is quite helpful. The shuttle(limo) is very helpful and available.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Dale A: Thank you very much for choosing to stay with us. We are glad that you enjoyed your stay and we do hope that you will consider staying with us again. Deb Knox, Revenue Mgr. More 

east peoria, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Location was key to the satisfaction of this property. The breakfast was good and convenient but expensive. The waitstaff was very efficient and helpful. The pool area was nice but the whirlpool was not very hot.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ronald S: Thank you very much for choosing to stay with us. I wanted to let you know that I did email our Chief Engineer so that he can take a look at the whirlpool. Thank you for letting us know about the temperature. We do hope that you will consider staying with us again soon. Deb Knox, Revenue... More 

Sheboygan Falls, Wisconsin
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Our family came to Rochester to visit other family and we were setup with a room at the Hilton Downtown Rochester. Our stay was very good! We got to the pool at the right time because we had it all to ourselves! The hotel was clearly very busy just based on the full parking lot and people around but there... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Rocks-on-vacation: Thank you very much for staying with us. We are happy that you enjoyed your time with us and that you will stay again. We hope to see you soon! Deb Knox, Revenue Mgr. More 

Rochester, United States
1 review
5 of 5 stars Reviewed 3 weeks ago

Hotel is on the skyway and centrally located in downtown to everything. Able to get to Mayo Clinic without having to go outside. Would stay there again as the price is great for the location. Breakfast is wonderful and bar is fun.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Rick S: Thank you very much for staying with us and posting your comments. We are very glad to hear that you enjoyed your stay with us and we hope that you will stay again soon. Deb Knox, Revenue Mgr. More 

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