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Hilton Garden Inn Rochester Downtown

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225 South Broadway, Rochester, MN 55904
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Hilton Garden Inn Rochester Downtown
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Hilton Garden Inn Rochester Downtown
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327 reviews from our community

Traveler rating
    156
    108
    45
    11
    7
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132
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Barnum, United States
1 review
5 of 5 stars Reviewed 3 days ago NEW

I needed a room last minute to complete my Dr. appointment. There was a convention in town and the Hilton had a room available. I have stayed there previously and enjoy the rooms. There is garbage pick up Thursdays at about 4:30 am in the alley behind the hotel. I am a light sleeper, so I was up at 5:00... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Heidi G: Thank you very much for trying our hotel again during your time in Rochester. I am very sorry about the garbage. We thought we had that fixed. I will let our General Manager know that this is continuing to see if we can discuss this again with the garbage company. Thank you for letting us know. Deb... More 

Raleigh, North Carolina
Top Contributor
62 reviews 62 reviews
19 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

I had points to use here, so it was handy that this was connected via walkways to the Mayo Clinic. They are very kind and customer service driven. That said; patients for the Mayo Clinic and children running up and down halls in town for a wresting match just don't work well together. I just wanted to sleep. Between the... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear michelle f: Thank you very much for staying with us while in Rochester. I am very sorry that you didn't get much sleep while at the hotel over a weekend with a wrestling group. We do try and keep the patients and social guests as far a part as possible, this just happened to be a sold out weekend.... More 

Pequot Lakes, United States
1 review
5 of 5 stars Reviewed 1 week ago

The staff greets us with friendly smiles and conversation-even late at night when we arrived (11:30 p.m.). The drivers we've had to St. Mary's Hospital are convenient and extremely helpful and very friendly. The rooms are always very clean and smell good. It is so great to be able to walk the sky system to Mayo Clinic without starting a... More 

Review collected in partnership with Hilton Garden Inn

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DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Kathleen H: Thank you very much for choosing our hotel during your time in Rochester. We appreciate you staying with us and look forward to having you stay with us again soon. Deb Knox, Revenue Mgr. More 

Saint Paul, Minnesota
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We've stayed at several of the downtown Rochester hotels and the Hilton Garden Inn is at the top for location, value, and cost. It is linked to the skyway system, has nice rooms with comfortable beds, not too noisy climate control and a refrigerator/microwave in the room. My daughter liked the fresh cookies that were occasionally available at the front... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear MarciMF: Thank you very much for trying out our hotel while in town. We are very glad that you found your downtown lodging location! Yes, you are correct, that our staff will valet your vehicle at no additional cost. We hope that you will stay with us again soon. Deb Knox, Revenue Mgr. More 

Bismarck, North Dakota, United States
Contributor
11 reviews 11 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We moved here after being in nearly with our first hotel. The rooms are newer and clean, and you can reach Mayo Clinic and the shopping areas via the skywalk. I would recommend staying here. It's s good deal for the convenient location.

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear VanillaSpice45: Thank you very much for staying with us and giving our hotel a try while you are in town. We are very glad that you enjoyed your stay. We hope that you will stay with us again. Deb Knox, Revenue Mgr. More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Walk all the way to the clinic with out going outside.Breakfast is also a very good price. Nice to come back from the clinic and have hot coffee and also fruit at the desk.Then sit down and relax. What more could ask for. Stayed here every time we have to go to the clinic.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 336donaldb: Thank you very much for taking the time to post your comments and for being such a loyal guest. We appreciate it and look forward to your return. Deb Knox, Revenue Mgr. More 

Minneapolis
Top Contributor
127 reviews 127 reviews
65 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A very good location if you need to be in downtown, the Hilton Garden Inn has a lot going for it. This is a high quality hotel worth considering if you need to stay in Rochester. The dropoff zone is on a busy street so you have to be a little careful especially if you have kids to unload. The... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear markmywordz: Thank you very much for staying with us while in town. We are glad that you enjoyed your time with us. We do hope that should you return to Rochester, you will consider staying with us again. Deb Knox, Revenue Mgr. More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

It's in a great position in Rochester for whatever your plans are - Mayo Clinic, pubs/restaurants, shopping, etc. They are friendly and I love getting the water and cookies on arrival. Thanks for another great stay.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 926shannonl: Thank you very much for staying with us again. We are glad that you enjoyed another stay with us and we look forward to having you stay again soon. Deb Knox, Revenue Mgr. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We came to town for a conference on Thursday evening, leaving Saturday afternoon. The hotel staff were friendly and helpful. The driving staff were fun and full of good information. It was nice to use valet service and have them drive us anywhere we wanted to go!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear 503nicolet: Thank you very much for staying with us during the conference. We appreciate you choosing our hotel for your time in Rochester. We hope that should you return to Rochester again, you will stay with us. Deb Knox, Revenue Mgr. More 

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

Booked on mobile app, and didn't read the last page where they hid the $13 parking fee. Congrats, you got me. 120 nights a year in hotels throughout Minn, Wis and Iowa; This is the only one I've paid for parking in the past 3 years. The elevator is horribly noisy, and I was 3 rooms down. Someone came up... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Craig h: Thank you for staying with us, but I am very sorry that your experience was not a good one. I am sorry about the parking charge. We are in a downtown environment where parking is at an extra cost. I am sorry that this wasn't pointed out clearer during the booking process. I have sent your post... More 

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