The staff and service where so poor the overall trip experience was diminished! The front desk personnel where missing in action for the most part. once they came out of hiding they did not show any interest in helping. No Hilton Honors or mention of it. After 3 days we asked to have our sheets changed as they advertised and... More
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- Also Known As:
- Hilton Garden Inn Rochester Downtown Hotel Rochester
- Hilton Rochester
- Rochester Hilton Garden Inn