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Hilton Garden Inn Rochester Downtown

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225 South Broadway, Rochester, MN 55904
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Hilton Garden Inn Rochester Downtown
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Hilton Garden Inn Rochester Downtown
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338 Reviews from our TripAdvisor Community

Traveler rating
    160
    111
    48
    12
    7
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84
50
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Texas
Top Contributor
86 reviews 86 reviews
79 hotel reviews
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed here for two nights. Used the Hilton Honors check in on my cell phone. Check in was easy, good customer service. Room was comfortable. Our housekeeping attendant was really nice and brought extra towels and promptly filed our coffee pods. The room was slightly warn, I'm only saying that because the last Hilton garden Inn I stayed at... More 

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1 review
2 of 5 stars Reviewed 5 days ago NEW

This hotel was listed as a host hotel for the 2015 Med City Marathon. But, on checking in, there was nothing at all to welcome the runners. When I asked about a shuttle in the morning, I was told I should have gotten that info at the convention. I asked exactly what a host hotel does, I was told "provide... More 

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Lake Hiawatha, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Clean, quiet rooms. Great location. Helpful and accommodating staff. Appreciated fresh fruit available at desk. Connected by Skyway to shopping, restaurants, and Mayo facilities. Twenty minute ride to airport, or get shuttle to Minneapolis.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Linda P: Thank you for taking the time to write such a great review. We appreciate you staying with us while you were in town. We hope that you will stay with us again should you return. Deb Knox, Revenue Mgr. More 

Indiana
Top Contributor
169 reviews 169 reviews
23 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is centrally located in Rochester. It is only about 3 blocks from the Mayo Clinic! The Hotel staff are friendly and helpful. The service was good as usual. My friends go to Mayo Clinic twice a year and I go annually. I would give the hotel a thumbs up and recommend it to most everyone!

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Ron M: Thank you very much for trying our hotel on your annual trip to the Mayo Clinic. We are glad to hear that you enjoyed your stay with us. We hope that you will choose our hotel again next year! Deb Knox, Revenue Mgr. More 

houston, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Rooms were clean and comfortable. Has skywalk that connects to other hotels, dining areas and well as mayoclinic. staff was nice amd helpful. definitely stay here again if in the area. would have been really nice if WIFII was free in the guest rooms. No need for rental cars. everything is within walking distance.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Jennifer O: Thank you very much for staying with us. We are glad that you enjoyed your stay. Yes, we do have complimentary WiFi in the guestrooms, but the additional speed is at a small price. We hope that you will continue to choose our hotel if you should return to Rochester. Thank you again for staying with us.... More 

Bloomington, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

This is our second time at this hotel. It is easy indoor access to Mayo Clinic through the skyway and subway. The hotel staff were extremely friendly and helpful. Rooms are clean. Will stay here again when we come back for checkups

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Steve H: Thank you very much for staying with us again. We are glad that you enjoy your hotel and find it easy to get to the Mayo Clinic from it. We look forward to having you again. Deb Knox, Revenue Mgr. More 

Winnipeg, Canada
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is the our second trip to Rochester for a Mayo Conference and the second time we have stayed at the HGI. It is a clean, quiet hotel that is linked with the Skywalk so that you can manoeuvre the downtown area in rainy or cold weather. The staff is very friendly and accommodating. Close to everything to make the... More 

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Vegan21: Thank you very much for staying with us while you were attending your conference. We are very glad that you enjoyed your time with us. We also saw that you got to visit two of the best places in Rochester, the People's Food Coop and Tonic! Thank you again and we look forward to seeing you again soon.... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night at the end of April. The hotel staff was friendly and helpful, from arrival to valet to baggage storage. The hotel was a short walk in the skyway to the convention center, very convenient. Many shops and restaurants closeby. The room was quiet and clean. Would recommend this hotel to others and would stay... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear Kimberly C: Thank you very much for choosing to stay with us while you were in Rochester. We are glad that you enjoyed your stay and that you will stay with us again. Thank you again for taking the time to post your comments. Deb Knox, Revenue Mgr. More 

Marshalltown
Senior Contributor
33 reviews 33 reviews
30 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 5 weeks ago

I stayed 2 nights at the Rochester HGI. I booked this hotel due to the discounted rates the hotel was offering for a conference that I was attending. Check-in was a bit confusing, as I arrived early evening and the small hotel parking lot was completely full with only 1 way in/out. Cars were double parked as I assume their... More 

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DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear krileyadams: First, I want to apologize for your less than perfect experience with us. Once I received your post, I called the General Manager to discuss. First parking, yes, it is difficult in our downtown environment. We do offer valet to try and help with the process. Housekeeping, we did hire a new Executive Housekeeper and she is currently... More 

Glen Carbon, Illinois, United States
Top Contributor
167 reviews 167 reviews
61 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed April 27, 2015

This is your typical HGI. It is located downtown, and connected to the walkway system for added convenience. Being right downtown, the rooms on the front of the property are on the street, so if you want less noise request a room on the parking lot side of the hotel. Parking is not free, it costs $13 a night for... More 

Was this review helpful? Yes
DebKnox, Manager at Hilton Garden Inn Rochester Downtown, responded to this review

Dear JBretteD: Thank you very much for staying with us while in Rochester. We are very glad that you enjoyed your time at our Hilton Garden Inn. We also saw that you got to dine at Pescara! We hope that should you return to Rochester, you will consider staying with us again! Deb Knox, Revenue Mgr. More 

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