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Holiday Inn Rochester Downtown

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220 South Broadway Ave., Rochester, MN 55904 (Formerly Rochester City Centre Hotel)
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Holiday Inn Rochester Downtown
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Holiday Inn Rochester Downtown
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104 reviews from our community

Traveler rating
    29
    35
    25
    7
    8
See reviews for
32
16
11
25
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chicago, Illinois, United States
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

Hotel room: very nice, clean, modern, cozy, renovated bathrom, clean carpet, nice desk and offce chair in the room, micrvawe, refridge, coffe maker, nice bed, etc. All fo your comfy stay. Few minor things, but can't compain in general. Also free wi-fi in room and nice office center downstais. Resaurant, bar & food: i was amazed by sweet service, attention... More 

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Cresco, Iowa
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My first room was not cleaned when I went inside. They moved me to another room and it didn't look very clean either. I asked the housekeeping to wipe it down again and from then on it was very clean. I am thinking my opening impressions of the housecleaning were a fluke. Good breakfast meal choices. Plenty of hot items... More 

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Kirksville, Missouri
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Holiday Inn downtown is just another cookie cutter style branded lodging experience, which is ok because you always know what to expect... clean rooms, friendly staff, nice amenities, and a comfortable experience. But, what makes this place stand out from the rest of the places we've stayed before are the small rooms. When we first checked-in, we were given... More 

Was this review helpful? Yes 1
DeForest, WI
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed January 31, 2015

We stayed 4 nights at this property while my wife was having tests done at the Mayo Clinic. It started with Lee at the Front Desk (we were given a huge room), to Joe the bartender (good manhattans) and with Samantha the waitness in Thyme Restaurant (very attentive). . Usually hotel food isn't the most tasteful but on this evening... More 

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Sauk City, Wisconsin
Contributor
15 reviews 15 reviews
12 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed January 22, 2015

I recently stayed here with my parents, as my dad was having surgery at MAYO. It worked well for us. We took a shuttle to MAYO one day, which worked great; however, we didn't want to wait for it when it was time to return to the hotel, so I walked back to the hotel and got our car -... More 

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1 review
5 of 5 stars Reviewed January 2, 2015

My wife and I have stayed at the hotel multiple times this past year, all with wonderful results. I wanted to take this opportunity to tell about one particular time when after 2 days of testing at the Mayo Clinic we went home only to notice we had left a file bag with personal documents somewhere on our trip. We... More 

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Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your visit to Rochester. I am so pleased that my staff was able to assist with the recovery of your lost paperwork. I understand your described anxiety and relief, and I will will pass your appreciation along to our housekeeping staff. Should your future plans bring you back to the... More 

Indio, California
Contributor
12 reviews 12 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed December 6, 2014

distance to Mayo is a lengthy walk if your not up for 15 min of walking. Staff is very friendly and interactive and informative. Parking is sometimes crowed but handy, but at an extra 13.00 a night it should be. For a single room it is expensive, Service at restaurant is always lacking for lack of people. Bartender serves as... More 

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Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you found our staff interactive and informative! Should your future plans bring you back to the Rochester area, I hope you'll choose to stay with us again. We look forward to the opportunity to serve you in the future. More 

Manitowoc, Wisconsin
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 29, 2014

Rooms were relatively quiet. At check-in was told garage fee would be minimal because of the hours we would be there but were charged 13 at the gate. Restaurant was not expecting as many people as showed up but single waitress worked quickly and had some kitchen staff help. Food was ok. I booked two rooms at separate times but... More 

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that the staff was able to foresee the need for your adjoining rooms. Should you future plans bring you back to the Rochester Area, I hope you'll choose to stay with us again. We look forward to the opportunity to serve you... More 

Des Moines, Iowa
Top Contributor
152 reviews 152 reviews
26 hotel reviews
60 helpful votes 60 helpful votes
3 of 5 stars Reviewed October 20, 2014

The room was typical for a Holiday Inn and the location was good--connected by Skyway to the Mayo Clinic. It's a bit of a hike if you are not in good shape, though. I had to wheel my husband back from the clinic in a wheelchair and some of the ramps by the hotel kept me on my toes—literally. The... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Wilsonau, Thank you for your review regarding your recent visit and regarding our staff to be helpful. However, we are sincerely sorry for the issues you had with our air conditioning systems We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, please do not... More 

Eden Prairie, Minnesota
2 reviews
4 of 5 stars Reviewed October 20, 2014

The hotel is on the skyway which connects to the clinic, although it was beautiful fall weather, so we walked on the sidewalks outside. Staff was helpful and courteous. Free parking in the ramp behind the hotel. They provided a nice happy hour. The restaurant prices were reasonable and food was good. Our room had a microwave and fridge. We... More 

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you were able to stop by and enjoy an experience at Thyme Restaurant. Should your future plans bring you back to the Rochester area, I hope you'll chose to stay with us again. We look forward to the opportunity to serve... More 

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