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Holiday Inn Rochester Downtown

3.0 of 5 220 South Broadway Ave., Rochester, MN 55904 (Formerly Rochester City Centre Hotel)
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Holiday Inn Rochester Downtown
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Holiday Inn Rochester Downtown
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96 reviews from our community

Traveler rating
    27
    31
    23
    7
    8
See reviews for
30
15
9
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Des Moines, Iowa
Top Contributor
127 reviews 127 reviews
26 hotel reviews
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed October 20, 2014

The room was typical for a Holiday Inn and the location was good--connected by Skyway to the Mayo Clinic. It's a bit of a hike if you are not in good shape, though. I had to wheel my husband back from the clinic in a wheelchair and some of the ramps by the hotel kept me on my toes—literally. The... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Rochester Downtown, responded to this review

Dear Wilsonau, Thank you for your review regarding your recent visit and regarding our staff to be helpful. However, we are sincerely sorry for the issues you had with our air conditioning systems We take all comments into consideration and welcome any opportunity to improve. If there is anything you need next time you stay with us, please do not... More

Eden Prairie, Minnesota
1 review
4 of 5 stars Reviewed October 20, 2014

The hotel is on the skyway which connects to the clinic, although it was beautiful fall weather, so we walked on the sidewalks outside. Staff was helpful and courteous. Free parking in the ramp behind the hotel. They provided a nice happy hour. The restaurant prices were reasonable and food was good. Our room had a microwave and fridge. We... More

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you were able to stop by and enjoy an experience at Thyme Restaurant. Should your future plans bring you back to the Rochester area, I hope you'll chose to stay with us again. We look forward to the opportunity to serve... More

White Bear Lake, Minnesota
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed October 13, 2014

I booked a block of rooms at this hotel for a youth soccer team and their families, as well as a meeting room by the pool for a pizza party. We received excellent service from every staff member we came in contact with, the pizza party was on time and we were taken care of with excellent service. Mike, the... More

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you and the soccer team enjoyed your time here. Thank you for the comments you made about my staff. I will share that with them. I am pleased that they were able to accommodate your needs! Should your future tournaments being... More

Erie, Pennsylvania, United States
Contributor
18 reviews 18 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 12, 2014

I enjoy staying at the this Holiday Inn when I go to the Mayo Clinic. It is on the SkyWalk, and although the walk from the hotel to Mayo Clinic is probably the longest, it is a nice walk. The beds are very comfortable and front desk staff are very helpful. Their restaurant is just so so.... I usually eat... More

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you enjoyed your interactions with the staff, and were able to utilize the skyway system during your time here. Should your future plans bring you back to the Rochester area, I hope you'll chose to stay with us again. We look... More

Golden Valley
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed September 20, 2014

We were scheduled to stay here 4 nights while scheduled for dr. appts. at Mayo Clinic. I knew when we made the reservation, it was a handicapped accessible room, as that was all there was available, and that was okay with me. NO ONE told me there was no window. Too depressing. We were strategizing where we could sit and... More

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. For accomodation purposes, our handicap accessable rooms are located on guest-room level one (Level 2 of the building). Our interior rooms on level 2 and 3 do not have outward facing windows, unless facing the East side of the building. I apologize for the misinformation... More

Canton
Senior Contributor
30 reviews 30 reviews
16 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed September 19, 2014

Nothing fancy here. What was advertised on line is not what we got, no breakfast, no hot tub and terrible service. The pool was cold, the sauna was a joke- fan sucking the warm air out and the door did not seal and had a gap on the bottom, and to top it all off the fridge in our room... More

Was this review helpful? Yes 1
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I do apologize that you recieved incorrect information about our property. The Thyme Restaurant does serve breakfast, lunch, and dinner. However, at this full service Holiday Inn, there is not a continental breakfast program. Our amentities do include a large swimming pool, fitness center, as... More

South Dakota
Top Contributor
59 reviews 59 reviews
18 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed September 16, 2014

Thankfully they had a room. Very small, two queens by the pool, no outside window. Did have microwave and small fridge. Beds were ok. Heating, cooling ok. No place to really have two people sit. Very tight. Closet hanger was half length. Staff was very good. In a pinch ok.

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

JQWD, Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am happy that we were able to accommodate your stay. With our second and third level rooms, (surrounding the pool area) do not have outward windows, as they are in the atrium. Levels 4-8, however, have either City or River views. I am... More

Lenexa, Kansas
Top Contributor
110 reviews 110 reviews
11 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed September 13, 2014

1) The people were fabulous: Nick, Mckala are tops. Michelle, Sharon and Chrissy in the restaurant "Thyme" are SUPER. Michelle especially went beyond expectation and was so so friendly! 2) The elevators are FAST. I mean FAST. For as many floors and guests as there are, those elevators MOVE and I never had to wait more than 15 seconds. 3)... More

Was this review helpful? Yes 2
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Garfypj, Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am so thankful for the great reviews of my team here, as well as the property. I will make sure to share your praise with all of the staff here at the Holiday Inn. I appreciate your kind words and great detail to... More

1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 11, 2014 via mobile

This hotel is our first choice when we visit Mayo Clinic and downtown Rochester. The staff has always been friendly and professional. The location is good for Mayo Clinic visitors, providing a nice indoor walk through to the clinics for a bit if exercise; rooms are clean and quiet; parking garage attached to hotel; very good restaurant (both staff and... More

Was this review helpful? Yes 1
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Charlotte W, Thank you for choosing the Holiday Inn - Downtown during your recent visit to Rochester. I am pleased that you continue to return to this property, and am happy you are pleased with the staff! Thank you for mentioning Thyme Restaurant, as it is such a great place to dine. Should your future plans bring you back to... More

Indio, California
Contributor
12 reviews 12 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed September 5, 2014

Staff works with your schedule when at Mayo clinic, helps with all of the little details you some time forget. Parking access is easy..once you find it ! In house restaurant handy but within other good ones close to downtown.

Was this review helpful? Yes
Jes G, General Manager at Holiday Inn Rochester Downtown, responded to this review

Thank you for your 5 star rating of the Holiday Inn - Downtown in Rochester. I am so pleased that you enjoyed your stay with us. I am pleased that our staff was able to make accommodations for you, working around your Mayo Clinic schedule. Should your future plans bring you back to the Rochester area, I hope you'll choose... More

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Additional Information about Holiday Inn Rochester Downtown

Address: 220 South Broadway Ave., Rochester, MN 55904 (Formerly Rochester City Centre Hotel)
Phone Number:
Location: United States > Minnesota > Rochester
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Rochester Downtown 3*
Number of rooms: 173
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Also Known As:
Holiday Inn Rochester
Holiday Inn Mayo Clinic
Rochester Holiday Inn

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