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All 4 Richfield hotels

Candlewood Suites Minneapolis - Richfield

2.0 of 5 Hotel   |   351 West 77th Street, Richfield, MN 55423
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Candlewood Suites Minneapolis - Richfield

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Ranked #3 of 4 hotels in Richfield
A recent review
5 of 5 stars Reviewed February 27, 2014
aw1999 Kansas City, Missouri
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62 people have reviewed this hotel

Traveler rating
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    21
    6
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
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English first
Kansas City, Missouri
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 27, 2014

I stayed here for 2 weeks for work with my dog and really enjoyed it. The rooms are newly remodeled and the decor is very up-to-date. The channel selection is pretty good, and I love their mini-mart and exercise room. The price was reasonable and the location was good (close to a Walmart and restaurants, not too far from downtownO.... More

Was this review helpful? Yes
Kristie B, Director of Sales at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for posting a review. Our amenities are designed to make being away from home more enjoyable. We are glad you were able to travel with your dog and take advantage of our "home away from home" environment. When you return to Minneapolis we look forward to welcoming you back! More

Oklahoma City
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed February 20, 2014

The room was very nice with full fridge, dishwasher and stove. It was good for 2 people but any more and would have been too cramped. They may have larger rooms though. Downside, this place has a charge if you want to get breakfast and its a continental at that. Close to restaurants like Starbucks, Chipolte, Pot Belly and a... More

Was this review helpful? Yes
Kristie B, Director of Sales at Candlewood Suites Minneapolis - Richfield, responded to this review

So glad you enjoyed your stay with us and that you would choose Candlewood Suites in the future. When you return, you may want to consider our One-Bedroom Suite. This suite has all the same amenities (full kitchen) but affords guests a little more room offering a separate bedroom with a queen bed and a living area with a sofa... More

Sparta, Tennessee
Contributor
20 reviews 20 reviews
12 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 1, 2014

I love this place. . The rooms are great they got a dvd player and movies at front desk got cookies practically every evening. . They have a cupboard of things to choose w/d are free a workout room really good. . The staff is really nice. . Over all it was a nice place to stay

Was this review helpful? Yes 1
Kristie B, Director of Sales at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for posting a review and for sharing your experience with others. We are glad our amenities made your stay more enjoyable while away from home. We look forward to welcoming you back! More

Bangalore, India
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 9, 2013

I stayed at this hotel for more than 3 months on a business trip. The hotel has nice rooms with attached kitchenette. Being vegetarian, the kitchenette facility came to my rescue. The hotel do not have food arrangements but is conveniently located and thus all the market places are nearby. the staff is very friendly and they even upgraded my... More

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Kathy H, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for sharing your thoughts about your stay with us, it was a pleasure serving you. We appreciate your business, and value your feedback as it allows us to continue to improve our services to satisfy our guest. Again thank you. More

1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed November 5, 2013

This hotel has the slowest internet I've ever experienced. During the evenings it doesn't work because there are too many people on it. I called IT and they said there was nothing I could do to fix it. The room was updated and clean but I'll never stay here again because of the internet issues.

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear fleskr, Thank you for taking the time to convey your comments regarding your recent experience with us. We certainly do our utmost to make your stay comfortable and pleasant, so we are very pleased to note that you were satisfied with the room condition and cleanliness. Please accept our apologies that we fell short of your expectations with the... More

Saint Louis, Missouri
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed September 25, 2013

I don't understand how they have any guests at all with the customer service provided. The only good customer service person was Christopher. He is definitely worth more than what the compan y is paying. When I asked James about what happened to Anita, the supervisor, he rudely stated that she was fired for being inappropriate. I find that hard... More

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Aura0204, Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback... More

Apache Junction, Arizona
Contributor
14 reviews 14 reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed September 8, 2013

My elderly parents and I stayed at this place for one week, over Labor Day 2013. The rooms were absolutely beautiful. We were well pleased. You can NOT trust your reservation, if you book a room ahead of time. We booked our rooms direct, a month in advance (as we needed a first floor handicap room). One week in advance... More

Was this review helpful? Yes 1
Candlewood M, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Teresa4Sanders, Thank you for your feedback, I am glad you were please with the look of your room. However, I am sorry for all the shortcomings on your reservations. We have taken your feed back and shared it with the appropriate team to ensure we are able to better improve our service going forward. We want our entire guest... More

bronx ny
Top Contributor
152 reviews 152 reviews
22 hotel reviews
57 helpful votes 57 helpful votes
3 of 5 stars Reviewed August 27, 2013

Not as good as all the other Candlewoods I stay in, first the thing that bother me the most wa sthe fact that the back door keep being left open and people who look like live there keep coming in and out so make sure your room is not close to the door! Second the smell!!! soooo true!!! is it... More

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear wearetheones, Thank you for your review and for enumerating the good, the bad and the opportunities to improve. Whilst I am pleased with the good comments, I truly value the negative comments as this gives us the opportunity of improving what we can offer. I am sorry for the shortcomings you have experienced during your stay with us. As... More

Wisconsin Rapids, Wisconsin
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed August 7, 2013

My wife and I stayed at this property for two nights (Aug. 2 & 3, 2013). The entrance was not identified very well by lighting or a sign - possibly because of construction of another building at the entrance. It was dark when we arrived and I actually drove past the entrance. The hotel was sold out those nights and,... More

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Gary_and_Sue_P, We appreciate you taking the time to review our hotel. Thank you for your kind words on your room accommodations. The feedback we receive from our valued guests, like you, enables us to target problem areas. and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive... More

Sussex, Wisconsin, USA
Top Contributor
56 reviews 56 reviews
18 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed August 1, 2013

My wife and I have stayed at several Candlewood Suites in the past and haven't had a bad stay at any of them. Similar to the others, this one met our needs. The room and bathroom was comfortable and very clean. The kitchen gave us everything we needed. The building was very quiet, and we enjoyed a good nights sleep... More

Was this review helpful? Yes
Candlewood M, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Butzee, Thank you for sharing your thoughts with us. It was a pleasure serving you and we want you to know we appreciate your business. We value your feedback as it allows us to continue to improve our services to satisfy our guest. We will always do everything possible to merit the confidence you have shown in us. Again... More

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Additional Information about Candlewood Suites Minneapolis - Richfield

Also Known As:
Candlewood Suites Minneapolis - Richfield Hotel Richfield
Candlewood Suites Minneapolis - Richfield Hotel
Candlewood Suites Richfield
Candlewood Richfield
Candlewood Suites Minneapolis Richfield
Richfield Candlewood Suites
Richfield Candlewood
Candlewood Suites Minneapolis - Richfield MN
Address: 351 West 77th Street, Richfield, MN 55423
Phone Number:
Location: United States > Minnesota > Richfield
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #3 of 4 hotels in Richfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Minneapolis - Richfield 2*
Official Description (provided by the hotel):
Consider us home! We know what you need.Extended-stay travelers play by different rules and need a hotel that understands your unique needs. Candlewood Suites Minneapolis is designed from the ground up just for you. Just minutes from Minneapolis/St. Paul International Airport (MSP), downtown Minneapolis and many Fortune 500 companies, Candlewood Suites gives you the amenities that make you feel like home.Each spacious suite has a fully equipped kitchen complete with a full-size refrigerator/ice maker, microwave, range, and dishwasher. When it s time to get connected we know what you need free high-speed wireless and wired Internet access, cable, sports and movie channels. And when you need to burn some energy the onsite 24-hour fitness center will help melt the stress away. Our Candlewood Cupboard offers many options for breakfast, lunch and dinner that can be prepared according to your schedule, in the privacy of your room. There s great shopping, dining and exciting entertainment options at the Mall of America just a short drive away or you the Shoppes at Lyndale that is within walking distance. Don t forget to take advantage of our complimentary guest laundry facility. Candlewood Suites welcomes you to bring your pet, just call for details.When you come to the Twin Cities, we know what you need. Candlewood Suites Minneapolis is your best stay for a week, a month or even a year. ... more   less 
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