We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Candlewood Suites Minneapolis - Richfield

2.0 of 5 351 West 77th Street, Richfield, MN 55423
Hotel website
Hotel deals
Special Offer
Save 10-30%
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Candlewood Suites Minneapolis - Richfield
Professional photos View all
Browse nearby
Candlewood Suites Minneapolis - Richfield
Write a Review

85 reviews from our community

Traveler rating
    17
    29
    22
    11
    6
See reviews for
18
19
11
30
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (85)
  • Mar-May only
    (18)
  • Jun-Aug only
    (28)
  • Sep-Nov only
    (20)
  • Dec-Feb only
    (19)
All months
Bayside
Top Contributor
79 reviews 79 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is clean. We only stayed one night. Thought it would be nicer. The frig was extremely noisy. Everything seemed to work fine. Just expected a bit more from the reviews and pictures. When checking in, there was no one at the front desk, had to pick up the phone and wait a few minutes. The back door would... More 

Was this review helpful? Yes
Kansas City, Kansas
Contributor
19 reviews 19 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We were here for the better part of two weeks. The rooms are spacious and offer the amenities of a full size fridge, cupboards, sink etc. with dishes. The fridge is noisy unless you lift up the bar on the icemaker so it doesn't make ice during the night. We had a separate bedroom with a good amount of space... More 

Was this review helpful? Yes
Surprise, Arizona
Contributor
12 reviews 12 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I was there 8 days during my stay. I know they only clean the room once a week but they could pick up the trash more often. Service over all was good except on the weekends. The front desk people in the evening seldom greeted people walking by. Comfortable clean rooms but the beds are getting old. Cannot beat the... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Walter M, thank you for sharing your comments we value your feedback. We are happy to hear you find our suites comfortable and clean and the value is to your liking. We are disappointed to hear the staff did not exceed your expectations and for that we apologize. We will be using your comments to highlight areas where improvement is... More 

Trondheim, Norway
Top Contributor
168 reviews 168 reviews
19 hotel reviews
44 helpful votes 44 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed for one night at the Candlewood Suites. The room was spacious and consisted out of bathroom, bedroom and a livingroom with kitchen area. For European taste the furnishing is pretty ugly and outdated, the refrigerator made an aweful noise and if it wouldn't have been possible to close the door of the bedroom we wouldn't have slept at... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for your comments and candid feedback. We certainly apologize for the maintenance issues in your room and thank you for bringing it to our attention so we can fix them prior to the next guest's arrival. We appreciate you choosing Candlewood Suites. More 

1 review
2 of 5 stars Reviewed September 23, 2014

I am three days short of a 30 night stay. The Director of Sales would not even consider allowing me the monthly rate ($30 difference) less than the weekly rate. I have a reservation for a 39 day stay in late October and I will NOT stay here again. i will actually pay more for another extended stay hotel than... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

JoeW, Thank you for choosing Candlewood Suites for your extended stay. Our hotel cares about all of our travelers and exceeding your expectations is our priority. Perhaps there was a misunderstanding regarding your rate, we have sent you a private message in hopes of resolving the issue to your satisfaction. More 

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed at this Candlewood from January thru April this year. This is a very well maintained hotel. Friendly and knowledgeable staff. They kept the area free of all the heavy snow so parking and entry was never a problem. Great weekly room cleaning staff, updated rooms, the beds are so comfortable. They provided shuttle service to the airport for... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for your loyalty to Candlewood Suites! We are happy to have been your "home away from home" earlier this year. We are glad you found the staff to be friendly and the services provided met your expectations. Safe travels, when you find yourself in Minneapolis again we look forward to welcoming you back. More 

Oak Harbor, Washington
Senior Contributor
33 reviews 33 reviews
19 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed September 11, 2014

Family and I flew in and out of MSP and we stayed here one night, both coming and going. They have a shuttle that runs on the hour from 8:00 AM until 4:00 PM and it will take you anywhere within a 5 mile radius. I learned that by calling ahead so when we arrived at 9:00 PM we knew... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We appreciate the feedback you shared with us. We are glad to hear our location was convenient and that you were properly advised of our shuttle's hours of operation. Unfortunately, our front desk fell short of your expectations and for this we apologize. Customer service is our number one priority and we will use... More 

Park Rapids, Minnesota
1 review
2 of 5 stars Reviewed September 2, 2014

Let me start with this place has potential to be a great place to stay for a reasonable price with a lot of great ideas that make it unique and I would not have a single complaint if some basics were taken care of. For example we checked in late and I already gave them a heads up that we... More 

Was this review helpful? Yes
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear leah w, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the conditions you experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More 

Bozeman, Montana
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 1, 2014

We checked in here after spending 3 nights in the Park Plaza and then 3 nights at the best Western Plus in Bloomington. We've stayed at the Candlewood Suites in Fargo ND which is really nice. We we're planning on staying here one more night before heading home after a long wedding/holiday weekend. Check in was really nice and Kathy... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for bringing your concerns to our attention. We are sorry to hear you had a less than pleasant experience at our hotel. We appreciate your feedback as it allows us to address these issues for future guests. Again, we regret these issues impacted your stay and we apologize for the inconvenience. More 

Willmar, Minnesota
Senior Contributor
39 reviews 39 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 19, 2014

Right by 494 and very close to airport and Mall of America. Price paid was what you would pay for just normal hotel room, but this was a Suite with 1 bedroom that had door with own TV, living room with pull out couch and TV. Full kitchen with dishes and big counter, desk area that doubled for table. nice... More 

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for sharing your comments we are glad you enjoyed your stay! We look forward to welcoming you again in the future. More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Candlewood Suites Minneapolis - Richfield? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Candlewood Suites Minneapolis - Richfield

Address: 351 West 77th Street, Richfield, MN 55423
Phone Number:
Location: United States > Minnesota > Richfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Minneapolis - Richfield 2*
Number of rooms: 134
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, IHG, Orbitz, Cheap Tickets, Priceline, BookIt.com, Despegar.com, Hotels.com, Odigeo, EasyToBook and Tingo so you can book your Candlewood Suites Minneapolis - Richfield reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Candlewood Suites Minneapolis - Richfield Hotel Richfield
Candlewood Suites Richfield
Candlewood Richfield
Richfield Candlewood Suites
Candlewood Suites Minneapolis - Richfield MN

53 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (19)
Viewed
Room/suite (9)
Viewed
Dining (1)
Viewed
Bathroom (6)
Viewed
Hotel & grounds (2)
Viewed
Other (1)

Management photos: Courtesy of the property manager

Viewed
All management photos (34)
Viewed
Hotel & grounds (12)
Viewed
Business center/function rooms (3)
Viewed
Room/suite (4)
Viewed
Bathroom (1)
Viewed
Dining (1)
Viewed
Other (13)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay