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Candlewood Suites Minneapolis - Richfield

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351 West 77th Street, Richfield, MN 55423
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Candlewood Suites Minneapolis - Richfield
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107 Reviews from our TripAdvisor Community

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Philip, South Dakota
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed November 15, 2015 via mobile

My family was in Minneapolis for a college visit. This hotel was an affordable choice with a suite with separate sleeping areas. We got in late and left early, so we didn't fully check out the hotel. It was quiet and the beds were comfortable.

Helpful?
Thank possranch
Amy D, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

To our Valued Guest, Thank you for choosing to stay at the Candlewood Suites. We are happy to hear that you enjoyed your room. We hope that you will choose to stay with us the next time that you are in the area, and have more time to enjoy some of our other amenities. Best regards, Amy Dow Operations Mananger More 

Fargo, ND
Level Contributor
87 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
3 of 5 stars Reviewed November 4, 2015

We recently stayed at this motel for two non-consecutive nights. The first time we were in a suite with a separate bedroom, which was OK except for the fact that the bathroom sink facet was so lose that it was wobbling whenever we touched it; felt as if it was going to come off in our hands. I know things... More 

Helpful?
Thank SiteGuy
Amy D, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

To our Valued Guest, Thank you for choosing to stay with us. I am delighted to hear that you found the 2 ladies to be inviting. Thank you for your comments regarding your stay, they will be looked into. Please come and stay with us again in the future. Best regards, Amy Operations Manager More 

Level Contributor
58 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed October 28, 2015

We were here for one night. Check in went smoothly. The room was clean and comfortable. The internet worked well and there were enough outlets in the room.The hotel was easy to find and the location was close to shopping and restaurants. We would stay here again

Helpful?
Thank Ruth F
winnipeg mb
Level Contributor
45 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
5 of 5 stars Reviewed October 2, 2015 via mobile

We stayed here for 3 nights because it is pet-friendly and close to our friends in St. Paul. The room was clean, updated, functional, well laid-out and comfortable. It will be our hotel of choice in The Cities and we'll recommend it to friends. Great, friendly staff made our stay even better. Thanks, Candlewood Suites Richfield.

Helpful?
2 Thank bhm121
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed October 2, 2015

Book at your own risk. They will cancel your hotel reservation at last minute and not even extend a phone call, notification why and not care whether you have anywhere else to go, once your reservation has been cancelled by them. I booked the Candlewood a month ahead and every thing was fine....until the day we were supposed to check... More 

Helpful?
2 Thank Aliya L
Louisville, Kentucky
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed September 15, 2015

Stayed here for 3 nights and had a very comfortable room with large work desk, full kitchen, comfortable bed and spacious bathroom. I was welcomed warmly upon check-in and check-out was efficient. Good size flat screen TV that rotated was very welcome and channel selection was adequate Location has easy access to the freeway and is only about 10 minutes... More 

Helpful?
Thank Dale C
Cabot, Arkansas
Level Contributor
42 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed September 1, 2015

This hotel is located near restaurants and about a mile from the Mall of America. This is an extended stay hotel and the sheets and towels were a bit worn. Carpet and sofa were stained, but the kitchen was spotless, including the refrigerator. The room was well stocked in the kitchen and bathroom. Noise was a big issue. The hotel... More 

Helpful?
Thank Janet H
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Guest, Thank you for your feedback. We are pleased to hear that our location was convenient for you. We will share your comments with the staff and correct the issue you reported with the stained sofa and chair immediately. We appreciate you giving us the opportunity to improve and we look forward to welcoming you back. More 

Clarkston, Michigan
Level Contributor
394 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
4 of 5 stars Reviewed August 14, 2015

I stayed here two nights. Check in was fast and friendly. Over the stay of two days I had to ask the staff for a couple of favors. They were very nice and helpful. They do not have much of a lobby at check in. I was given a room on the second floor. The room was great. Clean and... More 

Helpful?
1 Thank JeffreyTravel
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Guest, We are so happy that you enjoyed your stay at our location. It sounds as if you enjoyed your fully equipped suite, as well as the fitness and laundry area at our location. We a happy to hear that you were comfortable during your stay. We will share your review with the staff. We hope to see you... More 

Albany
Level Contributor
30 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 12, 2015

We stayed at the Candlewood Suites in Richfield, MN for 7 nights while participating at the National Senior Games. What a wonderful place at such a reasonable price! We have absolutely no complaints. The rooms were spacious and comfortable with all expected amenities. It was convenient to have kitchen facilities in the room. A table to work at and a... More 

Helpful?
Thank rrahde
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear National Senior Games Guest, Thank you so much for posting such a positive review. We absolutely loved your group, It was a pleasure to meet and serve you. We look forward to seeing you the next time your in the area. More 

Reno, Nevada
Level Contributor
150 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
3 of 5 stars Reviewed July 30, 2015

The little suite was pretty sweet. It had a lot of appliances and amenities in the room. It was small, but everything was pretty new and the bed was comfortable. The grounds outside the room are older but the rooms make up for it. The shuttle to and from the airport has limited times 8-5 I think, so prepare for... More 

Helpful?
Thank jb2186
IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear jb2186, We strive to give great and impressive service to all of our guests and it makes us happy to read we exceeded your expectations. We look forward to welcoming you back to our establishment. Once again thank you for the wonderful and kind words of praise. Sincerely, Orlando A. Case Manager IHGCare More 

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