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Candlewood Suites Minneapolis - Richfield

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351 West 77th Street, Richfield, MN 55423
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Candlewood Suites Minneapolis - Richfield
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Candlewood Suites Minneapolis - Richfield
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89 reviews from our community

Traveler rating
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    22
    11
    7
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minneapolis, Minnesota
1 review
1 of 5 stars Reviewed 2 days ago NEW

Candlewood Suites is the WORST place anyone could stay at. Since our horrendous stay there and short of suing them, please be warned that this place is full of bugs, spiders, mold. They advertise "free" laundry full of washers and dryers with a terrible stench where roaches are crawling up the walls in the laundry room. My daughter and I... More 

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Blue Springs, Missouri, United States
Senior Contributor
23 reviews 23 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Nothing fancy. Just great location, great friendly staff, perfect to rest those weary bones. The rooms were clean and the wifi rocked. Was easy to get to, right off highway. Close to neighborhood shopping and Mall of America.

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We are happy to hear you enjoyed your recent stay with us and that the location was convenient for you. We look forward to welcoming you again when in Minneapolis. Safe travels. More 

Iowa
Contributor
17 reviews 17 reviews
14 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 12, 2015 via mobile

We really enjoyed this room and the rate was very affordable. Our room was clean, the bed very comfortable, and decor was really nice. Appreciated the shelves in the bathroom. The room layout is convenient and really has everything you need. Would definitely stay here again; no complaints at all.

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

We are happy to hear your room was clean and the bed comfy. We appreciate you taking the time to share your comments and look forward to welcoming you back again soon. More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed at this location on my first night in Minnesota. Clean room very comfortable bed . Suite was laid out very well. Easy access off of the highways and reasonably convenient to restaurants in the area. Downside, no hot breakfast on site, upside value for the dollar spent.

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for taking the time to share your comments with us we appreciate it. We are happy to hear your enjoyed your stay and the overall value of the suite. We hope you will choose Candlewood Suites when in the Minneapolis area again. More 

Bayside
Top Contributor
81 reviews 81 reviews
7 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 17, 2015

The hotel is clean. We only stayed one night. Thought it would be nicer. The frig was extremely noisy. Everything seemed to work fine. Just expected a bit more from the reviews and pictures. When checking in, there was no one at the front desk, had to pick up the phone and wait a few minutes. The back door would... More 

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for taking the time to post your comments and for bringing them to our attention. We are disappointed to hear we did not exceed your expectations as that is our ultimate goal. We have noted the maintenance issues and apologize for any inconvenience encountered by the side door not operating correctly, please be assured it has been fixed.... More 

Kansas City, Kansas
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 6, 2015

We were here for the better part of two weeks. The rooms are spacious and offer the amenities of a full size fridge, cupboards, sink etc. with dishes. The fridge is noisy unless you lift up the bar on the icemaker so it doesn't make ice during the night. We had a separate bedroom with a good amount of space... More 

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Susan C, Thank you for choosing Candlewood Suites while in Minneapolis. We appreciate you sharing your comments and feedback with us as well as future guests. We are happy to hear you found our amenities and the suite to your liking. We do hope we will have the opportunity to welcome you again in the future. More 

Surprise, Arizona
Contributor
15 reviews 15 reviews
9 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed January 27, 2015

I was there 8 days during my stay. I know they only clean the room once a week but they could pick up the trash more often. Service over all was good except on the weekends. The front desk people in the evening seldom greeted people walking by. Comfortable clean rooms but the beds are getting old. Cannot beat the... More 

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Walter M, thank you for sharing your comments we value your feedback. We are happy to hear you find our suites comfortable and clean and the value is to your liking. We are disappointed to hear the staff did not exceed your expectations and for that we apologize. We will be using your comments to highlight areas where improvement is... More 

Trondheim, Norway
Top Contributor
170 reviews 170 reviews
19 hotel reviews
48 helpful votes 48 helpful votes
3 of 5 stars Reviewed October 19, 2014

We stayed for one night at the Candlewood Suites. The room was spacious and consisted out of bathroom, bedroom and a livingroom with kitchen area. For European taste the furnishing is pretty ugly and outdated, the refrigerator made an aweful noise and if it wouldn't have been possible to close the door of the bedroom we wouldn't have slept at... More 

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for your comments and candid feedback. We certainly apologize for the maintenance issues in your room and thank you for bringing it to our attention so we can fix them prior to the next guest's arrival. We appreciate you choosing Candlewood Suites. More 

1 review
2 of 5 stars Reviewed September 23, 2014

I am three days short of a 30 night stay. The Director of Sales would not even consider allowing me the monthly rate ($30 difference) less than the weekly rate. I have a reservation for a 39 day stay in late October and I will NOT stay here again. i will actually pay more for another extended stay hotel than... More 

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

JoeW, Thank you for choosing Candlewood Suites for your extended stay. Our hotel cares about all of our travelers and exceeding your expectations is our priority. Perhaps there was a misunderstanding regarding your rate, we have sent you a private message in hopes of resolving the issue to your satisfaction. More 

Travelers are raving about these Richfield hotels

Dallas, Texas
Senior Contributor
28 reviews 28 reviews
25 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed at this Candlewood from January thru April this year. This is a very well maintained hotel. Friendly and knowledgeable staff. They kept the area free of all the heavy snow so parking and entry was never a problem. Great weekly room cleaning staff, updated rooms, the beds are so comfortable. They provided shuttle service to the airport for... More 

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for your loyalty to Candlewood Suites! We are happy to have been your "home away from home" earlier this year. We are glad you found the staff to be friendly and the services provided met your expectations. Safe travels, when you find yourself in Minneapolis again we look forward to welcoming you back. More 

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