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Candlewood Suites Minneapolis - Richfield

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351 West 77th Street, Richfield, MN 55423
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Candlewood Suites Minneapolis - Richfield
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Candlewood Suites Minneapolis - Richfield
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93 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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St. Louis, MO
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

First visit to Minneapolis for ballgame and shopping. Easy location to downtown and Mall of America. Very friendly staff upon check-in and during stay. Room was nicely updated! Bed was comfy, great nights sleep both nights. Quiet area! Walked to breakfast close by. Several places to eat close by. Would definitely stay here again and recommend to others!

Was this review helpful? Yes 1
Goodhue, MN
Level Contributor
39 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were told one thing when making the reservation and given a room with less than was promised. We used reward points to pay for it, so I don't know what to say about the price. It was the equivalent to an efficiency studio apartment. The furnishings were sufficient but not luxurious by any means. There's no pool available, but... More 

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Woodside
Level Contributor
165 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Its a wonderful example of a extended stay hotel, with clean nice up to date modern rooms and suites. The bed was super comfortable, and great door closers and window blinds. Whitney at the front desk was very friendly and welcoming. Plenty of parking, and very close to shopping and places to eat. I've read some of the bad reviews... More 

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Milwaukee, Wisconsin
1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

The review earlier, says bugs and roaches and mold UNTRUE! I had reservations at another hotel, but the beginning date in their records was "tomorrow", so I had to scramble to find a room, till 1:00 am. They,were gracious welcoming and helped me with my luggage - I was so tired coming on at 2:00. Room was clean large with... More 

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Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed May 24, 2015

Candlewood Suites is the WORST place anyone could stay at. Since our horrendous stay there and short of suing them, please be warned that this place is full of bugs, spiders, mold. They advertise "free" laundry full of washers and dryers with a terrible stench where roaches are crawling up the walls in the laundry room. My daughter and I... More 

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites, we are disappointed to hear you did not enjoy your overall experience with us. Your comments are very important to us and we would like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have another opportunity to serve you and exceed your expectations. More 

Travelers are raving about these Richfield hotels

Blue Springs, Missouri, United States
Level Contributor
23 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

Nothing fancy. Just great location, great friendly staff, perfect to rest those weary bones. The rooms were clean and the wifi rocked. Was easy to get to, right off highway. Close to neighborhood shopping and Mall of America.

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We are happy to hear you enjoyed your recent stay with us and that the location was convenient for you. We look forward to welcoming you again when in Minneapolis. Safe travels. More 

Iowa
Level Contributor
18 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed April 12, 2015 via mobile

We really enjoyed this room and the rate was very affordable. Our room was clean, the bed very comfortable, and decor was really nice. Appreciated the shelves in the bathroom. The room layout is convenient and really has everything you need. Would definitely stay here again; no complaints at all.

Was this review helpful? Yes
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

We are happy to hear your room was clean and the bed comfy. We appreciate you taking the time to share your comments and look forward to welcoming you back again soon. More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed March 11, 2015

Stayed at this location on my first night in Minnesota. Clean room very comfortable bed . Suite was laid out very well. Easy access off of the highways and reasonably convenient to restaurants in the area. Downside, no hot breakfast on site, upside value for the dollar spent.

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for taking the time to share your comments with us we appreciate it. We are happy to hear your enjoyed your stay and the overall value of the suite. We hope you will choose Candlewood Suites when in the Minneapolis area again. More 

Bayside
Level Contributor
82 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed February 17, 2015

The hotel is clean. We only stayed one night. Thought it would be nicer. The frig was extremely noisy. Everything seemed to work fine. Just expected a bit more from the reviews and pictures. When checking in, there was no one at the front desk, had to pick up the phone and wait a few minutes. The back door would... More 

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for taking the time to post your comments and for bringing them to our attention. We are disappointed to hear we did not exceed your expectations as that is our ultimate goal. We have noted the maintenance issues and apologize for any inconvenience encountered by the side door not operating correctly, please be assured it has been fixed.... More 

Kansas City, Kansas
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed February 6, 2015

We were here for the better part of two weeks. The rooms are spacious and offer the amenities of a full size fridge, cupboards, sink etc. with dishes. The fridge is noisy unless you lift up the bar on the icemaker so it doesn't make ice during the night. We had a separate bedroom with a good amount of space... More 

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear Susan C, Thank you for choosing Candlewood Suites while in Minneapolis. We appreciate you sharing your comments and feedback with us as well as future guests. We are happy to hear you found our amenities and the suite to your liking. We do hope we will have the opportunity to welcome you again in the future. More 

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