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All 4 Richfield hotels

Candlewood Suites Minneapolis - Richfield

2.0 of 5 Hotel   |   351 West 77th Street, Richfield, MN 55423
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Ranked #2 of 4 Hotels in Richfield
A recent review
3 of 5 stars reviewed 5 days ago
KristinMiles Trondheim, Norway
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82 reviews from our community

Traveler rating
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    27
    21
    11
    6
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Trondheim, Norway
Top Contributor
157 reviews 157 reviews
19 hotel reviews
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed for one night at the Candlewood Suites. The room was spacious and consisted out of bathroom, bedroom and a livingroom with kitchen area. For European taste the furnishing is pretty ugly and outdated, the refrigerator made an aweful noise and if it wouldn't have been possible to close the door of the bedroom we wouldn't have slept at... More

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1 review
2 of 5 stars Reviewed 4 weeks ago

I am three days short of a 30 night stay. The Director of Sales would not even consider allowing me the monthly rate ($30 difference) less than the weekly rate. I have a reservation for a 39 day stay in late October and I will NOT stay here again. i will actually pay more for another extended stay hotel than... More

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

JoeW, Thank you for choosing Candlewood Suites for your extended stay. Our hotel cares about all of our travelers and exceeding your expectations is our priority. Perhaps there was a misunderstanding regarding your rate, we have sent you a private message in hopes of resolving the issue to your satisfaction. More

Dallas, Texas
Senior Contributor
26 reviews 26 reviews
23 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed September 12, 2014

I stayed at this Candlewood from January thru April this year. This is a very well maintained hotel. Friendly and knowledgeable staff. They kept the area free of all the heavy snow so parking and entry was never a problem. Great weekly room cleaning staff, updated rooms, the beds are so comfortable. They provided shuttle service to the airport for... More

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for your loyalty to Candlewood Suites! We are happy to have been your "home away from home" earlier this year. We are glad you found the staff to be friendly and the services provided met your expectations. Safe travels, when you find yourself in Minneapolis again we look forward to welcoming you back. More

Oak Harbor, Washington
Senior Contributor
34 reviews 34 reviews
20 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed September 11, 2014

Family and I flew in and out of MSP and we stayed here one night, both coming and going. They have a shuttle that runs on the hour from 8:00 AM until 4:00 PM and it will take you anywhere within a 5 mile radius. I learned that by calling ahead so when we arrived at 9:00 PM we knew... More

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We appreciate the feedback you shared with us. We are glad to hear our location was convenient and that you were properly advised of our shuttle's hours of operation. Unfortunately, our front desk fell short of your expectations and for this we apologize. Customer service is our number one priority and we will use... More

Park Rapids, Minnesota
1 review
2 of 5 stars Reviewed September 2, 2014

Let me start with this place has potential to be a great place to stay for a reasonable price with a lot of great ideas that make it unique and I would not have a single complaint if some basics were taken care of. For example we checked in late and I already gave them a heads up that we... More

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IHGCare, Guest Relations Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Dear leah w, Thank you for your review and for staying with us. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are truly sorry for the conditions you experienced during your stay. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the... More

Bozeman, Montana
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
2 of 5 stars Reviewed September 1, 2014

We checked in here after spending 3 nights in the Park Plaza and then 3 nights at the best Western Plus in Bloomington. We've stayed at the Candlewood Suites in Fargo ND which is really nice. We we're planning on staying here one more night before heading home after a long wedding/holiday weekend. Check in was really nice and Kathy... More

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for bringing your concerns to our attention. We are sorry to hear you had a less than pleasant experience at our hotel. We appreciate your feedback as it allows us to address these issues for future guests. Again, we regret these issues impacted your stay and we apologize for the inconvenience. More

Willmar, Minnesota
Senior Contributor
30 reviews 30 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 19, 2014

Right by 494 and very close to airport and Mall of America. Price paid was what you would pay for just normal hotel room, but this was a Suite with 1 bedroom that had door with own TV, living room with pull out couch and TV. Full kitchen with dishes and big counter, desk area that doubled for table. nice... More

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for sharing your comments we are glad you enjoyed your stay! We look forward to welcoming you again in the future. More

Ks
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 12, 2014

We chose this place based on it's location to the Mall of America, the cost, and the reviews on this site. The lobby and hallways are a bit dated and there is no free breakfast, but the rooms are very comfortable and up to date. I would have given this a rating of 5 based on the rooms alone.

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Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites! We appreciate you taking the time to share your comments with us. Your feedback enables us to target areas for improvement. Thanks again, we hope to welcome you back in the future. More

Belfast, United Kingdom
Top Contributor
161 reviews 161 reviews
71 hotel reviews
118 helpful votes 118 helpful votes
4 of 5 stars Reviewed August 6, 2014 via mobile

Good location - spotless refurbished rooms with full kitchen. Great spot for Mall of America. OK - negatives... Room smelt of smoke masked heavily by air freshener, dog in room next door, light traffic noise. Still had a good sleep - lovely bedding, pillows and good value for money.

Was this review helpful? Yes 1
Kristie B, Manager at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for choosing Candlewood Suites for your recent stay in Minneapolis, We are glad you found the location convenient and thought the hotel offered overall value. We are sorry to hear we fell short in the other areas and do apologize for any inconvenience related to the issues. We appreciate the candid feedback as we use them to make... More

Senior Contributor
44 reviews 44 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed July 21, 2014

These rooms are packed with every amenity you might need. Free laundry and the lending locker are nice touches, as is the small shopping mart. Great recliner in room. Staff was attentive. A very short drive to the Mall, and 15 minutes from Minneapolis. Great stay!

Was this review helpful? Yes
Kristie B, Director of Sales at Candlewood Suites Minneapolis - Richfield, responded to this review

Thank you for the great feedback. We are happy to hear you found our room and amenities to be a great value and our location convenient. We hope you will choose Candlewood Suites again when in the Minneapolis area. More

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Additional Information about Candlewood Suites Minneapolis - Richfield

Address: 351 West 77th Street, Richfield, MN 55423
Phone Number:
Location: United States > Minnesota > Richfield
Price Range (Based on Average Rates): $
Hotel Class:2 star — Candlewood Suites Minneapolis - Richfield 2*
Number of rooms: 134
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Also Known As:
Candlewood Suites Minneapolis - Richfield Hotel Richfield
Candlewood Suites Richfield
Candlewood Richfield
Richfield Candlewood Suites
Candlewood Suites Minneapolis - Richfield MN

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