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Four Points by Sheraton Minneapolis Airport

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7745 Lyndale Avenue South, Richfield, MN 55423 (Formerly Ramada Minneapolis Airport West)
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Four Points by Sheraton Minneapolis Airport
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Four Points by Sheraton Minneapolis Airport
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228 reviews from our community

Traveler rating
    66
    92
    44
    16
    10
See reviews for
62
36
27
70
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Four Points by Sheraton Minneapolis Airport
See the most recent reviews
Stuart,Fl
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed August 13, 2012

We arrived late in the evening and the lobby was dark and uninviting. Our room was the same, unfortunately. It was tiny with a king bed, I could hardly walk between the bed and the dresser. Also, they are in the beginning stages of a remodel which is desperately needed. If you plan on staying there, make sure the remodel... More 

Was this review helpful? Yes
Barb C, Director of Sales at Four Points by Sheraton Minneapolis Airport, responded to this review

My apologies for your unfortunate experience with us. The lobby and entire hotel is undergoing a full renovation. The lobby will be adding a cozy fireplace and walls will be knocked down so the bar and restaurant will be airy and well-lit. Also, while we try very hard to pick up guests as soon as possible, sometimes traffic can be... More 

Winnipeg, MB
Top Contributor
69 reviews 69 reviews
8 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed August 10, 2012

As you'll know from reading other reviews, the property is under renovation. Knowing that, we had a great stay. Excellent location, comfy beds, nice "small" touches like coffee, warm cookies, ice water with lemons. Only real "issue" was with the lounge and happy hour. We had three bartenders in five nights and each one had problems, from not knowing how... More 

Was this review helpful? Yes
Barb C, Director of Sales at Four Points by Sheraton Minneapolis Airport, responded to this review

Good Afternoon, Thank you for your comments and feedback. I will share with team and department managers. We strive on training so thank you for bringing the bartender issues to our attention. Please come back and see us soon! Barb More 

Myrtle Beach, SC
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed August 2, 2012

Pros: The location is great, right near the airport and the Mall of America. The staff was excellent, friendly, and provided a warm SPG welcome! Cons: The hotel itself is no where near SPG standards. The decor, hallways, rooms, furnishings, are in desperate need of replacement. There are no suites or club lounge. The offices/house keeping laundry room, etc., are... More 

Was this review helpful? Yes
Barb C, Director of Sales at Four Points by Sheraton Minneapolis Airport, responded to this review

Hi, Thank you for your feedback on our hotel. I know the renovation is not published on our website as it is ramping up soon. I don't understand how you couldn't have seen the two large display boards complete with carpet samples; one upon check-in right when you walk into hotel lobby and also a second one directly in front... More 

Seattle, WA
Top Contributor
162 reviews 162 reviews
47 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed July 29, 2012

Comfortable and quiet; great off-494 location, close to Mall of America and southern MSP venues. Not a fancy place, but the price is excellent and the staff is courteous. The location is currently being remodeled, so a bit of disruption, but the new rooms are very nice. The bathrooms have a walk-in shower instead of the tub that no one... More 

Was this review helpful? Yes
Barb C, Director of Sales at Four Points by Sheraton Minneapolis Airport, responded to this review

Hi and thank you for your comments and feedback. We are in full renovation and by the end of 2012 - it will be a brand new product. Our guestrooms and bathrooms are all being renovated as well as the lobby, bar and restaurant complete with a gas fireplace. Come back to see us soon! Thanks again, Barb More 

Des Moines, Iowa
Top Contributor
105 reviews 105 reviews
14 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed July 23, 2012

We stayed for 2 nights and were overall happy. We were in non-updated rooms, but they were ok. Bathrooms were very small and akward. In the morning, the whole hotel smelled like greasy omlets, perhaps to get you to buy their $15 breakfast(we went out). Beds were comfy and our room was cool, but my parents never cooled off. Good... More 

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Pittsburgh, Pennsylvania
Senior Contributor
41 reviews 41 reviews
32 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed July 15, 2012

Had trouble checking in but the fellows behind the desk were more than helpful as well as the manager. This looks like an old hampton inn being referbished to four points and they are currently under constuction. Very tight bathroom space and smallish room as well but fine for area and centrally located to get anywhere in MSP.

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Tucson
Contributor
11 reviews 11 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed July 13, 2012

Stayed overnight near airport, great breakfast, newly remodeled, large flat screen TV. Good clean room, small room with a small bathroom. Great staff.

Was this review helpful? Yes
Barb C, Director of Sales at Four Points by Sheraton Minneapolis Airport, responded to this review

Thank you for your comments regarding our hotel. We are currently renovating all rooms and hope you come back to see us soon. Also, thank you very much for the kind words about our staff. They are an excellent team and we are very proud of them. Sincerely, Barb, Director of Sales More 

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 6, 2012

I recently stayed here for a business trip and found this hotel to be pretty average by Four Points standards. The staff was wonderful. They were incredibly accommodating to me and my colleague. Since the hotel wasn't very busy, the shuttle driver took us to a restaurant a few blocks away upon request. The following morning on the way back... More 

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Management response:

Hi, Thank you very much for your kind comments. Yes, we are undergoing a full renovation and should be completed later this fall. Please come back to see us soon! Have a great day! Barb More 

Knockemstiff, Ohio, United States
1 review
4 of 5 stars Reviewed July 4, 2012

We had a great stay! The hotel was clean; the staff was very kind and helpful, and the breakfast buffet was awesome! Great location--

Was this review helpful? Yes
Management response:

Hi, Thank you for your feedback! We appreciate hearing from all of our guests. Yes, I agree, the breakfast here is awesome. Come back to see us soon, Barb More 

oahu
Senior Contributor
41 reviews 41 reviews
24 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 30, 2012

stopped off at MSP on way to In-Laws house. we got in late and wanted to sleep the night away until our family came to pick us up. Airport pick-up was easy, simple call and 4 exits/15 minutes away and we are at the hotel. Rooms are average size, but clean and managable. TV was almost as big as the... More 

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