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All 4 Richfield hotels

Four Points by Sheraton Minneapolis Airport

3.0 of 5 Hotel   |   7745 Lyndale Avenue South, Richfield, MN 55423 (Formerly Ramada Minneapolis Airport West)
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66%
Ranked #1 of 4 hotels in Richfield
A recent review
5 of 5 stars reviewed 4 days ago
Laurie H Calgary
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  • Reviews (178)
  • Photos (23)
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178 people have reviewed this hotel

Traveler rating
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    42
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    9
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
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English first
Calgary
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Last week I stayed at the Four Points Sheraton and was so impressed by the customer handling skills demonstrated by Carol and Jenny. There was a mix up with the shuttle pick up, which is not infrequent. The driver was gracious and apologetic even though the guest was very angry, super disrespectful and hot headed. The way Carol and Jenny... More

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Minneapolis Airport, responded to this review

Wow! Thank you for an amazing review. We are thrilled that Carol and Jenny were able to handle the situation properly. We will make sure to communicate your comments to them immediately. Again, thank you for your feedback and continued loyalty to the Four Points by Sheraton brand. Happy travels! More

Winnipeg, MB
Top Contributor
63 reviews 63 reviews
8 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Stayed 2 years ago and really appreciate the upgrades made. Nice rooms, free coffee in lobby, free water bottles in rooms, great front desk staff. Location is very "central" to south end of MPLS. Down sides: now charge $10/day for fridge. The shuttle trip back from MOA was totally unreliable. Wouldn't do that again.

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Nashville, Tennessee
Contributor
11 reviews 11 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW

This hotel was real nice from the outside. This is obviously a renovated hotel that Sheraton has re-done. The elevators were terrifying and shaky and hot inside.. The rooms though renovated all had nice new bedding, new updated flat screen tv on the wall and new 'dresser'. The beds were comfortable, fluffy feather comforters/pillows. The bathroom was updated too. Has... More

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Eau Claire, Wisconsin
1 review
2 of 5 stars Reviewed 1 week ago

I tried to redeem "no blackout" point nights at Four Points Minneapolis Airport and was told by the front desk manager they didn't have any points rooms available but I was welcome to pay the standard rate, contrary to the Starwood SPG No Blackout Policy. Filing a complaint to Starwood Customer Service only amounted a response letting me know that... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Minneapolis Airport, responded to this review

Thank you for taking the time to provide us with your feedback. We are truly sorry for the confusion and inconvenience of making your reservation. Rest assured, our management team has been made aware of your complaint and is working to develop a solution so that it is not repeated in the future. Please feel free to reach out to... More

Woodridge, New York
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

My 13 year daughter and I spent July 17-20 at this Four Points. The Positives vastly out number the negatives. Start with the negatives- each night there was a sound like knocking on our door. It turned out it was coming from the bathroom- possibly water pressure. No big deal - close the bathroom door and it was gone. Second... More

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Ames, Iowa
Contributor
18 reviews 18 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here for two nights, and these were the most comfortable hotel beds I've ever stayed on! The staff was very friendly and the hotel was incredibly clean. I didn't eat at the restaurant, so I cannot comment on that. The pool was very nice as well. It's in a great location for all of the great activities in... More

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1 review
5 of 5 stars Reviewed 3 weeks ago

My daughter and I were in town for our yearly girls trip and decided to extend our stay. Our original hotel was a bit pricey so I thought this would be okay just for the night. Boy did I under estimate. The room was clean and comfortable. The pool was well kept and the staff was so nice. I was... More

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Duluth, Minnesota
Senior Contributor
37 reviews 37 reviews
4 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We like this hotel...It's in a great location, service is consistently good, rooms are clean and comfortable. We've used this hotel to fly out of for vacation, stayed here on business trips, as well as when we're simply playing in the cities. It's reliable, often priced quite well. We've found it's better to call the hotel directly to get their... More

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Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Minneapolis Airport, responded to this review

Dear Kim R, Thank you for your feedback. We are thrilled to hear that you have enjoyed your time with us. We hope that you will visit us again in the future. Take care. More

Cincinnati, Ohio
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Due to inclement weather, I missed a connecting flight in Minneapolis and had to stay overnight. Delta put me in touch with hotels.com who then set me up at this particular Sheraton because it was close to the airport and met my budgetary needs. The reservation process was quick and easy. There was a shuttle that picked us up at... More

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Michigan
Contributor
14 reviews 14 reviews
9 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Long time platinum members. Issues from the start. Conflicting information given concerning how the shuttle service to the mall works. Only runs every 2 hours not every hour. This caused us a long wait time. Hotel breakfast during the week is served to10am. The hotel was full with volleyball teams and families so breakfast was depleted before 10am and not... More

Was this review helpful? Yes
Kylie O, Starwood Hotels & Resorts at Four Points by Sheraton Minneapolis Airport, responded to this review

Thank you for your feedback. We sincerely apologize for the inconveniences you experienced during your recent stay. Your comments regarding our shuttle services have been addressed and properly handled. Please feel free to reach out to our General Manager at adam.selby@fourpointsminneapolisairport.com so that we can ensure you are rewarded the correct amount of Starpoints. Again, thank you for your review. More

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Additional Information about Four Points by Sheraton Minneapolis Airport

Address: 7745 Lyndale Avenue South, Richfield, MN 55423 (Formerly Ramada Minneapolis Airport West)
Phone Number:
Location: United States > Minnesota > Richfield
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Minneapolis Airport 3*
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Also Known As:
Four Points By Sheraton Minneapolis Airport Hotel Richfield
4 Points By Sheraton Minneapolis Airport
Ramada Hotel Richfield
Hampton Inn Richfield
Richfield Ramada
Four Points By Sheraton Minneapolis Airport Richfield, MN

23 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Airport Transportation
Hotel Class
Official Description (provided by the hotel)
The Four Points by Sheraton Minneapolis Airport offers free shuttle service to and from the Minneapolis-St Paul International Airport. We also have a flexible meeting space, perfect for seminars. ... more   less 
Number of rooms
146

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