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BEST WESTERN Rivertown Inn & Suites

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752 Withers Harbor Drive, Red Wing, MN 55066-2089
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BEST WESTERN Rivertown Inn & Suites
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BEST WESTERN Rivertown Inn & Suites
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92 reviews from our community

Traveler rating
    47
    25
    10
    5
    5
See reviews for
21
31
9
20
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
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    (92)
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    (13)
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    (28)
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    (35)
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    (16)
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Appleton, United States
1 review
2 of 5 stars Reviewed 6 days ago NEW

Got to room late.The bathroom was filthy, food crumbs, hair, black "things". Drain clogged. In morning asked if they could clean the bathroom and get the clogged sink drain running. In AM asked if they could clean floor and unclog drain . Was told, no problem. Returned 15 hours later, still in exact same condition, Beds made, bathroom still filthy,... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Sorry about your disappointment with your stay. We have taken steps to correct the issues with your room. Learning opportunity for our new housekeeping staff. It sounds like nothing we did was going to make you happy. We tried to make amends. I have replaced my housekeeper that was assigned your room. This is not the norm for our hotel... More 

Dubuque, Iowa
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Very clean , everything worked well and the help was friendly. The only thing that was not a positive was this hotel had units on the wall with soap and shower products in them , I prefer to have the little bottle of products.

Review collected in partnership with Best Western

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Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your pleasant review!! Good to hear that you enjoyed your stay! We do keep small travel bottles at front desk. Please just call front desk and we will be happy to provide them. We have gone to the dispenser method in a step toward going green. Safe travels!! Please stay with us in the future. More 

Ellsworth, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is great! Clean, comfortable, well decorated. The staff is very friendly, hard working and accommodating. Highly recommended! The location is convenient and quiet, the rooms are clean and comfortable. We stayed in a suite and there was a lot of room to relax and unwind after the retreat that we were attending.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your awesome review! Your kind and generous words are most welcomed. Our suites are designed to make your stay enjoyable. Our rooms are larger than most hotel rooms. Thus, making it possible for us to offer a nice seating area. Delighted that you enjoyed your stay with us! More 

marshfield, United States
2 reviews
5 of 5 stars Reviewed February 22, 2015

Clean, comfortable, quiet. Staff was professional, courteous, and quick. Would def. stay again. I'll be in town 6-8 more times this year, BW will be my choice. Judy at the desk does an outstanding job. Nice Lady. I overnight at least once a week, I'll seek out a BW, if the rate works out with the perameters my Co. sets.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your wonderful review! Thrilled that you enjoyed your stay with us! Looking forward to the opportunity to serve you again in the future. Save travels our friend! More 

Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed February 18, 2015

Hats off to Vance and his crew for making motel getaways a wonderful and pleasant experience for us. Large spacious clean rooms with plenty of space for my large wheelchair too. Staff helpful for every need with or without asking. Beds that I can actually get out on my own, and very large bathroom that my chair fit in too... More 

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Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your review! It is always delightful to hear how we are meeting the needs and expectations of our guest! Looking forward to your upcoming stays at our hotel. We so enjoy your sister and your visits! More 

Trempealeau, Wisconsin
Contributor
16 reviews 16 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 8, 2015

When I looked at TripAdvisor, I chose another hotel in Red Wing for a two night business stay. I was sharing the room with another person from my company so two beds were a necessity. The hotel of choice only had rooms with one bed available, so I asked them for a recommendation for an alternative. They suggested we check... More 

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank You for your awesome review!!! We truly enjoyed having you as a guest at our hotel. Please come again when you have the opportunity! Save travels, my friend. More 

Mondovi, United States
1 review
5 of 5 stars Reviewed February 2, 2015

The staff went out of their way to help us celebrate our 20th wedding anniversary! We were surprised with a free bottle of chilled champagne waiting in our room. Every one was very helpful in giving us good suggestions about activities and food in the area. The room was clean and comfortable.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank You for you very appreciated review! Most importantly, THANK YOU FOR SHARING YOUR SPECIAL DAY OCCASION WITH US!! We are truly happy that you enjoyed your stay with us:)!!!!!! More 

Minneapolis, MN
Contributor
15 reviews 15 reviews
14 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed January 12, 2015

We were only going to be staying at this hotel for one night, but after checking out and driving out of the parking lot our SUV's alternator quit working. It was very cold--below zero wind chill and we had a trailer with us. So back to the hotel, the front desk staff member was very helpful giving us names and... More 

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Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your very nice review! We are so glad that you enjoyed your stay. Our pool is very unique with the swim through feature. Awesome that your husband enjoyed it. Am happy to see that you made it home safe and sound! Hope to see you on a future trip through Red Wing. More 

Spooner, United States
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 5, 2015

This is a really nice hotel but too far from the Casino and the hotel has no shuttle service and their local taxi service is unreliable. The hotel should get a service in place as we were happy to pay for a ride to/from the casino but our scheduled cab ride didn't show and we almost late for our show.

Review collected in partnership with Best Western

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your review. Sorry about your experience with the third party shuttle and taxi Service. Seeing the disappointment in our guest eyes over the transportation to Treasure Island has prompted the owner into researching what it would take to provide transportation that we have control over. More 

Wisconsin
Reviewer
4 reviews 4 reviews
3 of 5 stars Reviewed December 15, 2014

Convenient if you're visiting Red Wing's lovely historic downtown. Rates were expensive, though room was large and okay overall. Housekeeping issues with both our rooms - old food leftover in one fridge, dirty toilet in the other. The person at front desk, though friendly enough, was not experienced with check-in procedures, repeatedly asking for credit cards and driver licenses because... More 

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

I would like to apologize for your less than perfect stay at our hotel. Regrettably, we weren't given the opportunity to make things right at the time of your stay. Our new front desk attendant had a case of 'stage fright'. This was her first solo shift as front desk attendant.. We are teaming her with another attendant to make... More 

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