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BEST WESTERN Rivertown Inn & Suites

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752 Withers Harbor Drive, Red Wing, MN 55066-2089
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BEST WESTERN Rivertown Inn & Suites
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118 Reviews from our TripAdvisor Community

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Traveler rating
    51
    37
    13
    9
    8
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27
39
11
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
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  • Swedish first
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  • All months
    (118)
  • Mar-May only
    (26)
  • Jun-Aug only
    (41)
  • Sep-Nov only
    (35)
  • Dec-Feb only
    (16)
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Greenville
2 of 5 stars Reviewed 6 days ago NEW

The room upon checking in was dirty- hair all over bathroom floor, toothpaste in the sink, floor needed vacuuming. Our bathroom door would not close throughout our stay. Upon reporting it they said it was the humidity. Nonetheless, something should have been tried to give us a door that would close with more than an inch gap. They did send... More 

Review collected in partnership with Best Western

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Dubuque, Iowa
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

This Hotel was very nice and clean, the people that were working there were very friendly. The hotel was in a great location , it was on the way to where I was going. I would for sure stay there again if I needed to .

Review collected in partnership with Best Western

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Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Front Desk was friendly even when they seemed to be very busy. Room was clean. They have themed rooms, which were fun to see. Lobby was very well decorated. The pool was warm and wonderful, and was indoor and outdoor. We enjoyed the lounge chairs to sun by the pool. There was a sign that said they keep the pool... More 

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

We are proud of our friendly front desk attendant! Our housekeepers work very hard to provide neat and clean rooms. We are diligent about keeping the pool warm for the comfort of our guest. Thanks for your comment about the lounge chairs. We recently replaced all of our pool furniture with Sunbrella fabric and aluminum furniture for improved comfort for... More 

Brooklyn Park, Minnesota, USA
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Our room was clean and comfortable. It had a good size, and the air conditioning worked perfect. The staff was friendly and ready to help us in anything they could. The complimentary breakfast gives you many options. The bake your own waffles option is a great idea. We will definitely come back to this motel.

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for your review! We pride ourselves on our clean and spacious rooms. We love to assist our guest in enjoying their stay.The waffles are a big hit! Yummy stuff! Look forward to your return visit! More 

Red Wing, United States
1 review
2 of 5 stars Reviewed 3 weeks ago

Some exterior doors were broken or did not work. Had to have our room card keys redone twice to get into the room. TV aspect ratio was wrong so it cut off portions of the broadcast, and we were unable to readjust the ratio using the remote.

Review collected in partnership with Best Western

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Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

We are currently gathering bids to replace our card readers on our doors. We are working on correcting this issue. Sorry for the inconvenience. More 

Hunker, Pennsylvania, Usa
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

My wife and I normally stay at Best Western's and actually I am a Best Western Diamond Member; however, the Best Western Rivertown Inn & Suites left a very bad smell in our nose. We found dirty ladies lingerie behind one of the dressers while looking for what was causing the horrible smell . . .the front desk lady offered... More 

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Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Sorry about your experience:(. After much searching, we realized that we had an abandoned bird's nest in the exhaust fan venting. Nest has been removed and venting has been cleaned and sanitized. The recent warm weather had attributed to the odor. An unfortunate case of human and wildlife interaction. Please forgive us. More 

San Francisco, California
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Clean hotel. Had everything we needed. A bit far from downtown Minneapolis but can easily be accessed. Receptionist was warm and friendly. Bathroom had eco friendly practices. Had a microwave and fridge that we didn't use. Comfy bed.

Was this review helpful? Yes 1
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thrilled that we met all your needs! Clean, comfy bed, warm and friendly welcoming staff. We are proud of our Eco-friendly practices in our bathrooms. Every room has it own micro wave, mini refrigerator and single serving coffee maker for our guest's enjoyment. Thank you for choosing us for your lodging needs during your visit to Red Wing! More 

Norris City, Illinois
5 of 5 stars Reviewed 4 weeks ago

When car broke down in Red Wing, we needed a room after 7 p.m.. The staff at the Best Western was gracious and made us feel special. They were helpful with recommendations of the area. Room was large and very clean. Breakfast was good. I'd recommend it.

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Sorry to hear of your car troubles. Every guest is special to us! We enjoy offering recommendations to area establishments. We are proud of our breakfast that we serve our guest. Come back and see us again! More 

Milwaukee, Wisconsin
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed June 22, 2015

I debated staying here after I saw the recent (very) poor reviews this place received for being dirty. On a whim I stayed here for a night on business. Check in: Smooth, easy, plenty of parking friendly staff service. Gives you all the information you need right away (breakfast, wifi, etc). Room: Huge!!!! I stayed in a standard queen room... More 

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

Thank you for staying with us! Our rooms are nice, clean and roomy for your comfort. Our breakfast offerings change daily to provide a variety. Please stay again. More 

2 reviews
4 of 5 stars Reviewed June 19, 2015

After the car broke down, we started looking on our phones for a place to stay while the car was in the shop. We've always liked Best Western and were glad to find one in Red Wing. The staff were so friendly and helpful. We appreciated that they were open late because it was after 9:00 when the cab dropped... More 

Was this review helpful? Yes
Sherlockanne, Manager at BEST WESTERN Rivertown Inn & Suites, responded to this review

We enjoy taking care of our guest. Sorry about your car troubles. We are here 24/7 to assist guest. Thank you for choosing us! More 

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