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Comfort Suites

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6440 US 10 West, Ramsey, MN 55303
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66 Reviews from our TripAdvisor Community

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Traveler rating
    45
    13
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    3
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25
12
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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West Fargo, ND
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Motel was conveniently located between Albertville Mall and Minneapolis. Upon checking in we were informed the pool was out of service due to maintenance and none of the ice machines were working but could go to the front desk for ice. This was not a problem for us because we do not use the pools when we travel and... More 

Was this review helpful? Yes
Jenny G, General Manager at Comfort Suites, responded to this review

We would like to thank you for the positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Fargo
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed 2 weeks ago

First off, when we walk up, there is a big sign that says the pool will be out of service until further notice. It kinda would be nice if the Hotel could tell you this before you book. For sure it's wedding time. When we walked to up to the counter, the first thing we were asked if we were... More 

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Isanti, Minnesota
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 24, 2015

Worst experience of my life!! Ok first off I can’t even deal with this privately so publicly it is as the front desk worker Rose and Manger Kathleen will not let me talk to the general manager Lisa Norton whom I know works there from Corporate going as far as to screening the calls asking if this is Holle... my... More 

Was this review helpful? Yes 8
Thunder Bay, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel was perfect for us. It was conveniently located between Albertville Mall and downtown Minneapolis. The room was large, clean, quiet, had a sitting area with a couch, a very functional desk with free Internet access, and the beds were very comfortable. The room also had a fridge and microwave. The staff were very welcoming, friendly and eager to... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015 via mobile

All i can say is wow what a great place. Decided to stop and stay since roads were not good. Lisa the Mgr and all her staff were awesome from the head of maintenance to the front desk lady in evening to the breakfast lady. Very friendly and helpful. Will definitely be back.

Was this review helpful? Yes 1
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you taking the time to write to us about your stay and for choosing to stay at the Ramsey Comfort Suites! Our team appreciates your feedback and I will pass it on to the team. We are pleased to hear you enjoyed your stay with us. We do our best to make every stay a great... More 

Baxter, Minnesota
1 review
5 of 5 stars Reviewed February 23, 2015

We just stayed here this last weekend and the hotel staff were wonderful! Everyone went out of there way to be friendly and ensure we were enjoying ourselves. We were in the area doing some wedding shopping and will definitely be back here again! The beds were so comfortable and the rooms were clean. Very nice!

Was this review helpful? Yes
Lisa N, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful comments. They are greatly appreciated by all of us. Please let us know you need any accommodations for your wedding if it is in our area. We would be happy to help make your event special. We will look forward to your next visit and please let me know the next time you stay so... More 

1 review
5 of 5 stars Reviewed February 22, 2015

We rented a hot tub suite for our anniversary. The room was amazing and the staff was very friendly polite and helpful. It was easy to find the staff when I needed to or had a question. I've stayed at several hotels.. this one was superior in many ways. Very clean. Not just in room but common areas also. The... More 

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Taichung, T'ai-wan, Taiwan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

When we checked in, we were greeted by a frantic woman at the front desk who was too busy telling us how crazy the hotel has been instead of getting us to a room in a timely fashion. she did upgrade us, which was nice, but only to a room with one king bed when we needed two beds. There... More 

Was this review helpful? Yes
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, I am glad I was able to personally connect with you the following Monday in regards to your recent visit to the Ramsey Comfort Suites. As a new manager here, I very much appreciated the time you took to personally email me in regards to this matter because it brought to my attention some training needed on... More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

I came here when I was in the area on business. I checked in, put my luggage down, and put my feet up to watch some TV for an hour. I then got up to use the restroom. What I found was a dirty tub (dirt and hairs), urine dried on toilet rim, and a blood stained white towel. I... More 

Was this review helpful? Yes 1
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, I’d like to introduce myself as the new General Manager, Lisa Norton of the Comfort Inn & Suites in Ramsey. First, I want to thank you for your feedback. I appreciate you taking the time to let us know about your stay. Feedback only makes us better, and hopefully you will give us another chance to let... More 

richfield minnesota
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed at this lovely Comforts Suites for one night using my rewards points and we couldn't have been happier! The property was renovated recently and everything from the lobby to the room was so nice and fresh looking. Our desk clerk, Beckie, was so friendly and kind and she gave us top notch service! She is a wonderful employee... More 

Was this review helpful? Yes
Sheri J, General Manager at Comfort Suites, responded to this review

Dear jm212, Thank you for taking the time to complete a survey describing your wonderful stay with us. We were so happy you chose to use your Choice Privilege points at our newly renovated hotel. Our staff takes pride in providing a clean and enjoyable stay for our guests and your comments will serve as encouragement. Beckie is definitely one... More 

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