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Comfort Suites

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6440 US 10 West, Ramsey, MN 55303
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64 reviews from our community

Traveler rating
    44
    12
    2
    3
    3
See reviews for
24
11
5
11
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (14)
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Isanti, Minnesota
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Worst experience of my life!! Ok first off I can’t even deal with this privately so publicly it is as the front desk worker Rose and Manger Kathleen will not let me talk to the general manager Lisa Norton whom I know works there from Corporate going as far as to screening the calls asking if this is Holle... my... More 

Was this review helpful? Yes 5
Thunder Bay, Canada
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel was perfect for us. It was conveniently located between Albertville Mall and downtown Minneapolis. The room was large, clean, quiet, had a sitting area with a couch, a very functional desk with free Internet access, and the beds were very comfortable. The room also had a fridge and microwave. The staff were very welcoming, friendly and eager to... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 4, 2015 via mobile

All i can say is wow what a great place. Decided to stop and stay since roads were not good. Lisa the Mgr and all her staff were awesome from the head of maintenance to the front desk lady in evening to the breakfast lady. Very friendly and helpful. Will definitely be back.

Was this review helpful? Yes 1
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you taking the time to write to us about your stay and for choosing to stay at the Ramsey Comfort Suites! Our team appreciates your feedback and I will pass it on to the team. We are pleased to hear you enjoyed your stay with us. We do our best to make every stay a great... More 

Baxter, Minnesota
1 review
5 of 5 stars Reviewed February 23, 2015

We just stayed here this last weekend and the hotel staff were wonderful! Everyone went out of there way to be friendly and ensure we were enjoying ourselves. We were in the area doing some wedding shopping and will definitely be back here again! The beds were so comfortable and the rooms were clean. Very nice!

Was this review helpful? Yes
Lisa N, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful comments. They are greatly appreciated by all of us. Please let us know you need any accommodations for your wedding if it is in our area. We would be happy to help make your event special. We will look forward to your next visit and please let me know the next time you stay so... More 

1 review
5 of 5 stars Reviewed February 22, 2015

We rented a hot tub suite for our anniversary. The room was amazing and the staff was very friendly polite and helpful. It was easy to find the staff when I needed to or had a question. I've stayed at several hotels.. this one was superior in many ways. Very clean. Not just in room but common areas also. The... More 

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Taichung, T'ai-wan, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

When we checked in, we were greeted by a frantic woman at the front desk who was too busy telling us how crazy the hotel has been instead of getting us to a room in a timely fashion. she did upgrade us, which was nice, but only to a room with one king bed when we needed two beds. There... More 

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Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, I am glad I was able to personally connect with you the following Monday in regards to your recent visit to the Ramsey Comfort Suites. As a new manager here, I very much appreciated the time you took to personally email me in regards to this matter because it brought to my attention some training needed on... More 

Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed November 27, 2014

I came here when I was in the area on business. I checked in, put my luggage down, and put my feet up to watch some TV for an hour. I then got up to use the restroom. What I found was a dirty tub (dirt and hairs), urine dried on toilet rim, and a blood stained white towel. I... More 

Was this review helpful? Yes 1
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, I’d like to introduce myself as the new General Manager, Lisa Norton of the Comfort Inn & Suites in Ramsey. First, I want to thank you for your feedback. I appreciate you taking the time to let us know about your stay. Feedback only makes us better, and hopefully you will give us another chance to let... More 

richfield minnesota
Contributor
12 reviews 12 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 19, 2014

We stayed at this lovely Comforts Suites for one night using my rewards points and we couldn't have been happier! The property was renovated recently and everything from the lobby to the room was so nice and fresh looking. Our desk clerk, Beckie, was so friendly and kind and she gave us top notch service! She is a wonderful employee... More 

Was this review helpful? Yes
Sheri J, General Manager at Comfort Suites, responded to this review

Dear jm212, Thank you for taking the time to complete a survey describing your wonderful stay with us. We were so happy you chose to use your Choice Privilege points at our newly renovated hotel. Our staff takes pride in providing a clean and enjoyable stay for our guests and your comments will serve as encouragement. Beckie is definitely one... More 

eagle river, w,i usa
Top Contributor
111 reviews 111 reviews
51 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 21, 2014 via mobile

Stayed for work at this property. Rooms are nice and the extras add to the overall comfort of the stay. The small living area with the sofa just makes the time in the room better than compared to the hotel rooms that have desk and bed. I did find the highway noise bothersome and would ask for a room on... More 

Was this review helpful? Yes 1
Sheri J, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to complete our survey. We are so glad to hear you had an enjoyable stay with us. We were newly renovated last year and take pride in our rooms. We are also an all suite hotel which does provide additional space. Your feedback will be shared and serves as encouragement for... More 

West Chicago, Illinois
2 reviews
5 of 5 stars Reviewed August 19, 2014

My husband and I both have family in the area and recently stayed here for a wedding. We got the King Suite room which has a living room because our two young kids were with us and we needed room for their pack n plays. There was plenty of room for all of us and some of our family that... More 

Was this review helpful? Yes
Sheri J, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you for taking the time to write a review regarding your recent stay with us. We always appreciate feedback to ensure we are providing the best experience for every guest. The Presidential Suite you referred to is amazing. This room gives the extra space needed for a family. We were glad to hear you were comfortable... More 

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