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Comfort Suites

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6440 US 10 West, Ramsey, MN 55303
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Best prices for: 1 room 1 guest
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68 Reviews from our TripAdvisor Community

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Traveler rating
    45
    13
    2
    3
    5
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27
12
5
11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
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    (15)
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Minneapolis, Minnesota, United States
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel has dramatically gone downhill in the last year. My family has stayed here annually for ten years and will not be returning after today's experience. A few highlights: -We were told to vacate the table area in the lobby due to noise complaints. There were eight of us using the tables and there was plenty of room for... More 

Was this review helpful? Yes
Jenny G, General Manager at Comfort Suites, responded to this review

Dear Kara, I would like to thank your parents for staying with us here at the Ramsey Comfort Suites we truly value them as a guests, and we would like to apologize for not meeting their expectations. It has always been our policy to provide our guests with the best possible hospitality and service. We have spoken to the employee... More 

Minneapolis, Minnesota
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

My parents have been using this hotel for several years with no issues when having family come to visit. They generally come and visit 2 to 4 times a year.We were always welcome to use the common area and the pool area during their visit. We are no longer welcome. On the prior visit we noticed a change in the... More 

Was this review helpful? Yes
Jenny G, General Manager at Comfort Suites, responded to this review

Dear Tim, I would like to thank your parents for staying with us here at the Ramsey Comfort Suites we truly value you as a guest, and we would like to apologize for not meeting their expectations. It has always been our policy to provide our guests with the best possible hospitality and service. We have spoken to the employee... More 

West Fargo, ND
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The Motel was conveniently located between Albertville Mall and Minneapolis. Upon checking in we were informed the pool was out of service due to maintenance and none of the ice machines were working but could go to the front desk for ice. This was not a problem for us because we do not use the pools when we travel and... More 

Was this review helpful? Yes
Jenny G, General Manager at Comfort Suites, responded to this review

We would like to thank you for the positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take pride in our hotel and the services we provide and we are so glad you enjoyed your stay. We are looking forward to providing you the same pleasant accommodations... More 

Fargo
Level Contributor
70 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 stars Reviewed June 21, 2015

First off, when we walk up, there is a big sign that says the pool will be out of service until further notice. It kinda would be nice if the Hotel could tell you this before you book. For sure it's wedding time. When we walked to up to the counter, the first thing we were asked if we were... More 

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Isanti, Minnesota
1 review
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed March 24, 2015

Worst experience of my life!! Ok first off I can’t even deal with this privately so publicly it is as the front desk worker Rose and Manger Kathleen will not let me talk to the general manager Lisa Norton whom I know works there from Corporate going as far as to screening the calls asking if this is Holle... my... More 

Was this review helpful? Yes 8
Thunder Bay, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed March 19, 2015

This hotel was perfect for us. It was conveniently located between Albertville Mall and downtown Minneapolis. The room was large, clean, quiet, had a sitting area with a couch, a very functional desk with free Internet access, and the beds were very comfortable. The room also had a fridge and microwave. The staff were very welcoming, friendly and eager to... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 4, 2015 via mobile

All i can say is wow what a great place. Decided to stop and stay since roads were not good. Lisa the Mgr and all her staff were awesome from the head of maintenance to the front desk lady in evening to the breakfast lady. Very friendly and helpful. Will definitely be back.

Was this review helpful? Yes 1
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, Thank you taking the time to write to us about your stay and for choosing to stay at the Ramsey Comfort Suites! Our team appreciates your feedback and I will pass it on to the team. We are pleased to hear you enjoyed your stay with us. We do our best to make every stay a great... More 

Baxter, Minnesota
1 review
5 of 5 stars Reviewed February 23, 2015

We just stayed here this last weekend and the hotel staff were wonderful! Everyone went out of there way to be friendly and ensure we were enjoying ourselves. We were in the area doing some wedding shopping and will definitely be back here again! The beds were so comfortable and the rooms were clean. Very nice!

Was this review helpful? Yes
Lisa N, General Manager at Comfort Suites, responded to this review

Thank you for your wonderful comments. They are greatly appreciated by all of us. Please let us know you need any accommodations for your wedding if it is in our area. We would be happy to help make your event special. We will look forward to your next visit and please let me know the next time you stay so... More 

1 review
5 of 5 stars Reviewed February 22, 2015

We rented a hot tub suite for our anniversary. The room was amazing and the staff was very friendly polite and helpful. It was easy to find the staff when I needed to or had a question. I've stayed at several hotels.. this one was superior in many ways. Very clean. Not just in room but common areas also. The... More 

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Taichung, T'ai-wan, Taiwan
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 3, 2015

When we checked in, we were greeted by a frantic woman at the front desk who was too busy telling us how crazy the hotel has been instead of getting us to a room in a timely fashion. she did upgrade us, which was nice, but only to a room with one king bed when we needed two beds. There... More 

Was this review helpful? Yes
Lisa N, General Manager at Comfort Suites, responded to this review

Dear Valued Guest, I am glad I was able to personally connect with you the following Monday in regards to your recent visit to the Ramsey Comfort Suites. As a new manager here, I very much appreciated the time you took to personally email me in regards to this matter because it brought to my attention some training needed on... More 

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20 photos of this hotel

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Room/suite (9)
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Business center/function rooms (1)
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Other (3)
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