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Mystic Lake Casino Hotel

2400 Mystic Lake Blvd, Prior Lake, MN 55372
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Mystic Lake Casino Hotel
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Mystic Lake Casino Hotel
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261 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (72)
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Minneapolis, Minnesota
Level Contributor
210 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
5 of 5 stars Reviewed today NEW

Excellent rooms very well appointed with super maid service. Did have a 2 queen non-smoking room great view room was very quiet all day long. Got 4 pillows on each of the beds, ice machine just down the hall with snack machine and pop machines.

Was this review helpful? Yes
4 of 5 stars Reviewed 3 days ago NEW

My family goes to Mystic quite often. We take the kids also since they give you free passes to the water center (they love the slides). The staff is AMAZING ,The food is great and the hotel is clean. The only downside is the decor in the rooms (very dated and need down comforters ) but I hear they are... More 

Was this review helpful? Yes
Olathe, Kansas
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed 5 days ago NEW

Everything there is great to do, to eat at, play Bingo games, slot machines and when you are done to the day the hotel rooms are very nice and very clean to stay in and get ready to enjoy everything the next day there again. Just an enjoyable place!!

Was this review helpful? Yes
Denver, Colorado
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed 2 weeks ago

The hotel rooms are clean but decor is extremely dated. Rooms have 1970s colors and look like they haven't been refurbished in years. There was a whole lot of security officers onsite. It made me wonder about the safety of the place.

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for taking the time to review your stay with us. We are excited to let you know we are planning a hotel renovation to start this fall which will include a new color pallet. We feel confident that you will love the new look! Additionally, we take the safety of our guests seriously and provide a security officer... More 

Martinez
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I have read this several times in reviews and nothing changes but will say it again: the beds and bedding are terrible. We went to the Meadows Cafe: several signs said "Happy Hour" Sunday through Thursday, 4-6, holidays excepted. Once seated we were told no HH because there was a concert that night. Nowhere in all the point of sale... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for taking the time to review your stay. With our upcoming renovations we will be switching out all current mattresses. We appreciate the kind words you had for your bartender and the security personnel. We welcome all feedback and the opportunity to continue to improve our service, so thank you again for your comments. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

A family trip turned upside down. It started with waking in the hotel. My friend and I were standing in the lobby of the hotel when a security guard walks up to us and ask us our age. I'm 18 and my friend is 19, the security guard made a comment saying we look 14. Throughout the first hour we... More 

Was this review helpful? Yes 1
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the feedback. We are so sorry to hear about the unfortunate experiences you had with members of our security staff. The safety and security of our guests is always a priority for us. We apologize if your group felt harassed, that certainly is never our intent. We hope you will give us the opportunity to welcome you... More 

Travelers are raving about these Prior Lake hotels

Sioux Falls, South Dakota
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The young gentleman that checked us in was quick and helpful. The rooms were fine. Could use an update. Been in a suite before and would prefer one every time. The shower head in our room was terrible! It needs to be replaced. (850). Overall, we enjoyed our stay and will more than likely return.

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing Mystic Lake Casino Hotel as your entertainment destination. It is great to know that our team members are quick and helpful. Please know that all of your comments are highly valued and your concerns will be addressed. We look forward to welcoming you back to Mystic Lake. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 22, 2015 via mobile

I have written a review in the past, but since that review, Mystic Lake has completely went above and beyond all my expectations and met all my needs. First of all Susan at the front desk, has consistantly provided me with some of the best guest service I have ever received at any hotel in my entire life. I have... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the endorsement! We loved having you stay at Mystic Lake Casino Hotel. Please, visit us again soon. More 

Greenville, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 21, 2015

The casino is huge and has a great variety of machines. Employees were friendly and helpful. The casino is very confusing, though. It's shaped like a horseshoe but it's very difficult to wander around in. They do have lots of restrooms and 2 bars. They have a lot of slot machines and table games. If you find a slot you... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay and that all of our dining options were a nice experience for you. Thank you for sharing your observations online, we are continually using our feedback to improve. More 

Lincoln, Nebraska
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 16, 2015

Spent the night at the Mystic Lake Casino Hotel. Was an unexpectedly nice evening. Room was clean and well appointed. Loved the low waste packaging for amenities! Ate good food at Minnehaha cafe and had fun gambling. Was unaware of spa services or I would have stayed longer, perhaps. If you want your car inside you either must valet park... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Wow! We are thrilled to hear you enjoyed your stay at Mystic Lake Casino Hotel. Thank you for sharing your experience online. We appreciate your kind words, and look forward to seeing you again very soon! More 

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