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Mystic Lake Casino Hotel

2400 Mystic Lake Blvd, Prior Lake, MN 55372
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257 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (70)
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  • All months
    (257)
  • Mar-May only
    (71)
  • Jun-Aug only
    (58)
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Martinez
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

I have read this several times in reviews and nothing changes but will say it again: the beds and bedding are terrible. We went to the Meadows Cafe: several signs said "Happy Hour" Sunday through Thursday, 4-6, holidays excepted. Once seated we were told no HH because there was a concert that night. Nowhere in all the point of sale... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

A family trip turned upside down. It started with waking in the hotel. My friend and I were standing in the lobby of the hotel when a security guard walks up to us and ask us our age. I'm 18 and my friend is 19, the security guard made a comment saying we look 14. Throughout the first hour we... More 

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Travelers are raving about these Prior Lake hotels

Sioux Falls, South Dakota
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

The young gentleman that checked us in was quick and helpful. The rooms were fine. Could use an update. Been in a suite before and would prefer one every time. The shower head in our room was terrible! It needs to be replaced. (850). Overall, we enjoyed our stay and will more than likely return.

Was this review helpful? Yes
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I have written a review in the past, but since that review, Mystic Lake has completely went above and beyond all my expectations and met all my needs. First of all Susan at the front desk, has consistantly provided me with some of the best guest service I have ever received at any hotel in my entire life. I have... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for the endorsement! We loved having you stay at Mystic Lake Casino Hotel. Please, visit us again soon. More 

Greenville, Wisconsin
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

The casino is huge and has a great variety of machines. Employees were friendly and helpful. The casino is very confusing, though. It's shaped like a horseshoe but it's very difficult to wander around in. They do have lots of restrooms and 2 bars. They have a lot of slot machines and table games. If you find a slot you... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay and that all of our dining options were a nice experience for you. Thank you for sharing your observations online, we are continually using our feedback to improve. More 

Lincoln, Nebraska
Level Contributor
106 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent the night at the Mystic Lake Casino Hotel. Was an unexpectedly nice evening. Room was clean and well appointed. Loved the low waste packaging for amenities! Ate good food at Minnehaha cafe and had fun gambling. Was unaware of spa services or I would have stayed longer, perhaps. If you want your car inside you either must valet park... More 

Was this review helpful? Yes
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Wow! We are thrilled to hear you enjoyed your stay at Mystic Lake Casino Hotel. Thank you for sharing your experience online. We appreciate your kind words, and look forward to seeing you again very soon! More 

Minneapolis, Minnesota
Level Contributor
74 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
2 of 5 stars Reviewed 3 weeks ago

So many changes at Mystic. Maybe some of them good. Front desk people always welcoming, rooms usually standardly clean and well appointed. Sometimes mattresses hard as a rock and pillows to match. I love it there; been going for years. But has something new happened? Is there a commercialization going on since the last Crooks elder passed on? The liquor... More 

Was this review helpful? Yes 3
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

We regret that your recent stay at Mystic Lake Casino Hotel fell short of your expectations. It is great to hear that you enjoyed your overall stay. Thank you for sharing your observations online. More 

Broadview, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

a group of us travelled to the hotel. Our room was very nice. We were located on the 8 floor so noise was not a problem. If your hungry the Minnhehaaha cafe is open 24 hours.Good food at reasonable price.If you like buffet definitely try it its a little bit more pricey but the selectionof food choices is amazing. Another... More 

Was this review helpful? Yes 1
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing to stay with us at Mystic Lake Casino Hotel. We are appreciative for your feedback and delighted that you enjoyed your hotel stay and our dining options. Your feedback serves us inspiration to keep striving for excellence. We hope to welcome you back in the near future. More 

Saint Paul, Minnesota
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 stars Reviewed May 25, 2015

Stayed here overnight using a voucher we won at a silent auction. VERY glad it wasn't cash out of pocket. Desk clerks were terse and unfriendly, to say the least. Better half forgot to bring toothpaste, we were directed to the gift shop. What kind of high end "resort" doesn't supply things like that. Light bulb blown in bathroom making... More 

Was this review helpful? Yes 2
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for choosing Mystic Lake Casino Hotel. We regret to learn that these encounters had dampened your visit at our property. We work hard to provide a setting that delivers luxury for our guests and truly apologize for your disappointing experience. We will review your feedback accordingly with our Front Desk and Housekeeping teams to further improve our services.... More 

Onlaska
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed May 25, 2015

I have always found my stay at this hotel a good one. The rooms are always clean. 24 hour access to food is always helpful. Rooms are quiet. Beds are not the most comfortable (hard). Coffee in the room is nice. Pool and Spa are large and clean. If I get there early enough, I can enjoy a massage at... More 

Was this review helpful? Yes 1
MysticLake, Manager at Mystic Lake Casino Hotel, responded to this review

Thank you for sharing your positive review on TripAdvisor. It is gratifying to learn of the satisfaction you encountered during your stay. Additionally, please know that all of your comments are greatly appreciated and do not go unnoticed. Thank you again, we look forward to welcoming you back to Mystic Lake Casino Hotel in the near future. More 

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