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All 8 Plymouth hotels

Crowne Plaza Minneapolis West

3.5 of 5 Hotel   |   3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
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Ranked #1 of 8 Hotels in Plymouth
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 1 week ago
Juli K Minneapolis, Minnesota
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202 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Minneapolis, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
4 of 5 stars Reviewed 1 week ago

We stayed at the Crowne Plaza West (Plymouth, MN) for four nights in early September 2014. The accommodations were very comfortable and great value for the money paid. The Sunday brunch is fabulous - there is something for everyone and every type of diet. The amenities are very nice (pool, and workout facility). There is also a nice walking path... More

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Juli K, Thank you for sharing this great review on Trip-Advisor! I'm glad that you appreciated our great suburban location- it's really convenient to Minneapolis and our Sunday Brunch is a reason enough alone to stay with us! We look forward to seeing you on your next trip to Minneapolis. Regards, Ken Delecki Director of Guest Services More

Roscoe, Illinois
Senior Contributor
31 reviews 31 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed at this hotel while attending a conference there. Overall I found this property to be quite nice and well maintained. The facilities for the conference were excellent and the food served was really good! The two lunches I had were well done, very tasty and a huge variety of choices! The room was clean and comfortable but a good... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Neil W, Thank you for writing this excellent review and sharing it with everyone on Trip Advisor! I'm glad that you got to experience everything that we have to offer here- we take pride in flawlessly executing everything that we do. We hope to have the chance to welcome you back soon! Regards, Ken Delecki Director of Guest Services More

1 review
4 of 5 stars Reviewed October 21, 2014

This Club is small but very functional. One of the best things about the Club is that it is never very crowded, you can always get a racquet ball court or use the machine you want to use in the weight room. The weight room has been newly renovated with many new machines, an overdue upgrade and turned out very... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Thanks for writing this great review of our Plymouth Creek Athletic Club! We are very proud of our 21,000 square foot facility that is available to both guests of our hotel and members of our local community. I really think that it is a hidden gem and an exceptional value for a work out facility. Next time you stop by,... More

1 review
1 of 5 stars Reviewed October 20, 2014 via mobile

We arrived late & they couldn't even find a luggage cart! Front desk staff was useless!!! I told him I was disabled & our room was the farthest room possible! I don't need a disabled room but this place is huge & the walk to our room was a very LONG way! Getting a cart when leaving was also a... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Dear Lori W, I was quite dismayed to hear that you had a less than enjoyable experience with us. As I'm sure you can tell by the other comments here, we aim to give our guests a flawless, enjoyable, problem-free experience and I apologize that you did not experience that. I would like the chance to address the issues you... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 19, 2014

If you arrive at night, as we did, entering can be confusing & awkward. My coworker, who has stayed at other Crowne Plazas, was not impressed with this property. Once sheets, towels, dust ruffles, etc become worn and show their age or just aren't clean, they really should be thrown out. Breakfast was included in our corporate room rate; one... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Anniebelle38, I must say that I was disappointed to hear that your experience with us did not meet your expectations. We pride ourselves with holding high standards and doing whatever it takes to create a positive experience for our guests; I apologize that you had these issues with your room. I have brought your comments to our executive housekeeper's... More

Reviewer
3 reviews 3 reviews
3 of 5 stars Reviewed October 15, 2014 via mobile

The room I had was "non-smoking", more like they tried to cover the smoke smell with an air freshener. Not the cleanest room either, housekeeping doesn't pay attention to the details, sad for the Crown Plaza brand. The bed was terrible, large sinkhole on one side that you'd constantly roll into. Not sure if I'd spend the money to stay... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello MNTraveler2, I was extremely disappointed to hear that you experienced these issues during your stay with us. I would like the chance to address these issues that you experienced so that we can ensure that we are consistently providing the standard of service that we are known for. Our property is entirely non smoking, and our recently renovated rooms... More

La Crosse, Wisconsin
Top Contributor
219 reviews 219 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
5 of 5 stars Reviewed September 15, 2014

Just spent the weekend, had the family stop by for visit. Used the pool, etc. The front desk supervisor was very nice, the lady at the athletic club was a fantastic person. The rooms were clean, everything worked. Loved the surrounding area, took our dog for several walks. They even gave us a nice complementary dog treat bag when we... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Withvalidity, Thank you so much for taking the time to write this great review of us on Trip Advisor! I'm glad to hear that you were able to enjoy our athletic club as well as our great setting that's perfect for taking your dog on a walk. We'll be sure to acknowledge our staff- they love to hear when... More

Vollezele, Belgium
Top Contributor
70 reviews 70 reviews
31 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 8, 2014

This hotel offers all the necessary stuff you need as business traveler. Rooms are of decent size with nice bathrooms. Internet in the room was of high speed so no complaints there. Sporting facilities are better than in most similar hotels with swimming pool, sauna, spa and lots of equipment to work out. Breakfast is OK for US people but... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Ignace D, Thank you for sharing this great review with everyone on Trip Advisor! I'm glad to hear that you got to take advantage of the Plymouth Creek Athletic Club, a 21,000 square foot full service gym that is available for complimentary use to our guests. There aren't many other hotels that offer a gym of this caliber; it... More

Philadelphia, Pennsylvania
Top Contributor
89 reviews 89 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 1, 2014

Having stayed at many local hotels while visiting family In the area, I think I have found one to which I will always return. The location is a few seconds off the beaten path, but in a residential neighborhood with an abundance of greenery (and I was told that one could arrange to get bikes for the paths), an amazing... More

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Enghein! I'm so glad to hear that you enjoyed your stay with us- thank you for sharing this review with everyone on Trip Advisor! It sounds like we have become one of your favorite hotels- next time you visit check out our bike rentals from Plymouth Creek Athletic Club. There are so many great trails in the area and... More

Plantation, Florida
Top Contributor
100 reviews 100 reviews
27 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed August 28, 2014

This was my first stay at this property. It is a beautiful hotel, originally one of four built by a Dutch firm. The hotel has recently gone through a renovation and it shows. The staff is absolutely wonderful. The front desk staff was very helpful and friendly. Everyone goes out of their way to make sure you are 100% satisfied.... More

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Suprslr02, I can't tell you how much we love reading these reviews and sharing them with our staff- and thank you for sharing this with everyone on Trip Advisor! I'm glad you enjoyed the 21,000 square foot Plymouth Creek Athletic Club- it's definitely not your typical hotel gym! Our staff really does go above and beyond to take care... More

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Additional Information about Crowne Plaza Minneapolis West

Address: 3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Phone Number:
Location: United States > Minnesota > Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Minneapolis West 3.5*
Number of rooms: 243
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Also Known As:
Crowne Plaza Minneapolis West Hotel Plymouth
Radisson Hotel Plymouth
Radisson Plymouth
Plymouth Radisson

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