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All 8 Plymouth hotels

Crowne Plaza Minneapolis West

3.5 of 5 Hotel   |   3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
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Ranked #1 of 8 Hotels in Plymouth
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 3 days ago
Anniebelle38
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199 reviews from our community

Traveler rating
    102
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    20
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    9
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48
27
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 of 5 stars Reviewed 2 days ago NEW via mobile

We arrived late & they couldn't even find a luggage cart! Front desk staff was useless!!! I told him I was disabled & our room was the farthest room possible! I don't need a disabled room but this place is huge & the walk to our room was a very LONG way! Getting a cart when leaving was also a... More

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4 reviews 4 reviews
3 hotel reviews
3 of 5 stars Reviewed 3 days ago NEW

If you arrive at night, as we did, entering can be confusing & awkward. My coworker, who has stayed at other Crowne Plazas, was not impressed with this property. Once sheets, towels, dust ruffles, etc become worn and show their age or just aren't clean, they really should be thrown out. Breakfast was included in our corporate room rate; one... More

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3 reviews 3 reviews
3 of 5 stars Reviewed 1 week ago via mobile

The room I had was "non-smoking", more like they tried to cover the smoke smell with an air freshener. Not the cleanest room either, housekeeping doesn't pay attention to the details, sad for the Crown Plaza brand. The bed was terrible, large sinkhole on one side that you'd constantly roll into. Not sure if I'd spend the money to stay... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello MNTraveler2, I was extremely disappointed to hear that you experienced these issues during your stay with us. I would like the chance to address these issues that you experienced so that we can ensure that we are consistently providing the standard of service that we are known for. Our property is entirely non smoking, and our recently renovated rooms... More

La Crosse, Wisconsin
Top Contributor
202 reviews 202 reviews
21 hotel reviews
73 helpful votes 73 helpful votes
5 of 5 stars Reviewed September 15, 2014

Just spent the weekend, had the family stop by for visit. Used the pool, etc. The front desk supervisor was very nice, the lady at the athletic club was a fantastic person. The rooms were clean, everything worked. Loved the surrounding area, took our dog for several walks. They even gave us a nice complementary dog treat bag when we... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Withvalidity, Thank you so much for taking the time to write this great review of us on Trip Advisor! I'm glad to hear that you were able to enjoy our athletic club as well as our great setting that's perfect for taking your dog on a walk. We'll be sure to acknowledge our staff- they love to hear when... More

Vollezele, Belgium
Top Contributor
62 reviews 62 reviews
26 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed September 8, 2014

This hotel offers all the necessary stuff you need as business traveler. Rooms are of decent size with nice bathrooms. Internet in the room was of high speed so no complaints there. Sporting facilities are better than in most similar hotels with swimming pool, sauna, spa and lots of equipment to work out. Breakfast is OK for US people but... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Ignace D, Thank you for sharing this great review with everyone on Trip Advisor! I'm glad to hear that you got to take advantage of the Plymouth Creek Athletic Club, a 21,000 square foot full service gym that is available for complimentary use to our guests. There aren't many other hotels that offer a gym of this caliber; it... More

Philadelphia, Pennsylvania
Top Contributor
89 reviews 89 reviews
40 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed September 1, 2014

Having stayed at many local hotels while visiting family In the area, I think I have found one to which I will always return. The location is a few seconds off the beaten path, but in a residential neighborhood with an abundance of greenery (and I was told that one could arrange to get bikes for the paths), an amazing... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Enghein! I'm so glad to hear that you enjoyed your stay with us- thank you for sharing this review with everyone on Trip Advisor! It sounds like we have become one of your favorite hotels- next time you visit check out our bike rentals from Plymouth Creek Athletic Club. There are so many great trails in the area and... More

Plantation, Florida
Top Contributor
95 reviews 95 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed August 28, 2014

This was my first stay at this property. It is a beautiful hotel, originally one of four built by a Dutch firm. The hotel has recently gone through a renovation and it shows. The staff is absolutely wonderful. The front desk staff was very helpful and friendly. Everyone goes out of their way to make sure you are 100% satisfied.... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Suprslr02, I can't tell you how much we love reading these reviews and sharing them with our staff- and thank you for sharing this with everyone on Trip Advisor! I'm glad you enjoyed the 21,000 square foot Plymouth Creek Athletic Club- it's definitely not your typical hotel gym! Our staff really does go above and beyond to take care... More

Milwaukee, Wisconsin
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 28, 2014 via mobile

The hotel was a good value for the 2 nights we stayed. Overall a great place, a few things that were minor, but I'd definitely stay again! Pros: - clean, quiet room (there was a large wedding/party, but we never heard a peep) - keurig brewer in the room with several coffee options - in room fridge - pool/hot tub... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Bosby W, Thank you for sharing this great review on Trip Advisor! I'm glad to hear that you enjoyed your stay with us. Our unique layout allows us to accommodate parties and those seeking peace and quiet alike and our Creekside Cafe is a great option for wonderful food. Next time you stay with us, ask us about our... More

Wilkes-Barre, Pennsylvania
1 review
5 of 5 stars Reviewed August 27, 2014

Room was clean. Staff was friendly. Had an issue with the tv and it was immediately fixed. Staff was quick at checking me into the hotel. Staff was pleasent at all times. Breakfast at the hotel was good.

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Clhanrahan, Thank you for writing this great review on Trip Advisor! I'm glad to hear that you were satisfied with your accommodations and that our staff was able to take care of you while you were here. I look forward to welcoming you back soon. Regards, Ken Delecki Director of Guest Services More

Maple Grove, Minnesota
1 review
5 of 5 stars Reviewed August 21, 2014

We recently had our iQor leaders meeting here and I cannot praise enough how great everything turned out. We got the Day Meeting package which I would highly recommend for any business meetings. Started out with a great breakfast, had refreshments all day, awesome lunch and my surprise an afternoon snack of chocolate covered bacon, chocolate covered pretzels, caramel apples... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Dear KatieC, Thank you so much for writing this excellent review on Trip Advisor! I'm so glad to hear that your conference went well. We are so lucky to have Angela, Diane and Dennis on our staff. They really are second to none when it comes to working with groups and demonstrating a commitment to success. It is because of... More

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Additional Information about Crowne Plaza Minneapolis West

Address: 3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Phone Number:
Location: United States > Minnesota > Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Minneapolis West 3.5*
Number of rooms: 243
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Also Known As:
Crowne Plaza Minneapolis West Hotel Plymouth
Radisson Hotel Plymouth
Radisson Plymouth
Plymouth Radisson

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