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Crowne Plaza Minneapolis West

Certificate of Excellence
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3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
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Crowne Plaza Minneapolis West
Best prices for: 1 room 1 guest
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Ranked #1 of 8 Hotels in Plymouth
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jackie1220 Saint Paul, Minnesota
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224 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Saint Paul, Minnesota
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I only spent the day at this Crowne Plaza for a conference, but I was more than pleasantly surprised by the facility. First, the hotel layout is extended (not up in the sky!) and the setting is woodsy. As I walked the long corridor past the rooms toward the meeting area, I had a sensation of peacefulness, privacy and coziness.... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Jackie1220, Thanks for this awesome review of the Crowne Plaza Minneapolis West! I think you hit just about every point on why I love our hotel so much. I'm glad to hear that our staff was able to take care of you- our catering staff truly goes out of their way to take care of our guests and make... More 

Deer River, Minnesota
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

From the minute I entered this hotel I was pleased. The hotel staff was helpful and polite. The hotel is much bigger than I expected and has a great look to it. It doesn't have a hotel feel. The room was up to date and clean. The bed was one of the most comfortable I have slept in. The room... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Tmarie02, Thanks for sharing this fantastic review of the Crowne Plaza Minneapolis West on Trip Advisor! It really says a lot that you would go out of your way to stay here - I'm glad that you appreciated the service of our staff, the quality of our food and our outstanding facility. We strive to provide our guests with... More 

Boulder, Colorado
Senior Contributor
28 reviews 28 reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Where do I begin? I've stayed here multiple times for various industry events. The space is old and outdated. There is no store for basic incidentals. There's no bottled water in the rooms (and MN tap water tastes like gutter water). The catering kitchen provides cold food for events. They have a "guaranteed wake up" system but the front desk... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Happytravels777, Thank you for taking the time to share this review. I apologize that we fell short of your expectations during your stay with us. I was quite surprised to hear of the inconveniences that you experienced with us- as you can tell it's something out of the ordinary for us. We have recently added vending machines that carry... More 

Huron, South Dakota
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here for one night before departing to Hawaii. Very friendly staff and nice hotel. One good thing about this hotel is they have free parking while you are out of the area, we left our car for 10 days with no charge

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Dustyr919, Thank you for sharing this great review! I'm glad to hear that you enjoyed your stay with us- and your trip to Hawaii! Our sales staff does occasionally put such packages together for groups that are staying with us to make these arrangements. We hope to see you again soon! Regards, Ken Delecki Director of Guest Services More 

Spencer, Iowa
Contributor
14 reviews 14 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We were fairly disappointed with our stay in all actuality. We were in the area this past weekend for a concert and, according to the website, they offer a free shuttle to/from anywhere within 10 miles of the hotel. It was quite easy to get to the hotel. Our check-in was uneventful, the front desk staff pointed the way, and... More 

Was this review helpful? Yes 1
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Libi K, Thank you for sharing this review on Trip Advisor! I apologize that we fell short of your expectations during your stay with us. While I am quite disappointed that we failed to impress you, I would like to thank you for pointing out these areas of improvement for us. In regards to the shuttle, the fee is... More 

Menlo Park, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Have traveled across the country and found this a good hotel to stay in because its got a nice gym (The Plymouth Creek Athletic club). This is the one reason I pick this hotel among a number of ones in Minneapolis that our Company allows us to stay in. A number of my other colleagues also pick this hotel for... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Kri V, Thanks so much for this outstanding review of the Crowne Plaza Minneapolis West! Our Plymouth Creek Athletic Club is truly a fantastic asset to our hotel. Simply put, there is no better hotel workout facility for guests in Minneapolis, and it is a huge reason for why we have such loyal guests. We look forward to welcoming... More 

1 review
5 of 5 stars Reviewed February 21, 2015

We had a great time and highly recommend Crown Plaza in Plymouth. Erica and Grace at the front desk were super helpful, Pam in the health club was a customer service rockstar. Food at the brunch buffet was great and the staff was excellent. Highly recommended in every way!

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Loni W, Thanks for sharing this great review of the Crowne Plaza Minneapolis West! Erica, Grace and Pam are all rock stars in their own ways, and we are lucky to have them on our staff! I will be sure to pass on your thanks to them and recognize them for their work- it's always great to have our staff... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed February 15, 2015

We stayed a weekend here for a family wedding. The room was clean and comfortable, nicely decorated. There is a health club attached to the hotel (free to guests) so we passed some time before the wedding playing raquet ball. Free wifi was good for watching some Netflix in the room. Dinner at the reception was good, otherwise we didn't... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello TKRandall, Thank you for sharing this great review of the Crowne Plaza Minneapolis West on Trip Advisor! I'm glad to hear you enjoyed your stay with us and that you were able to take advantage of our Racquetball Courts- not many hotels in Minnesota can boast a facility such as ours that has so many great recreation options. We... More 

2 reviews
5 of 5 stars Reviewed January 17, 2015

I just spent 2 days and 3 nights in this hotel and I have to say I was more than impressed. Staff, Food, Rooms were all excellent. I am sure I put on 5lbs in 2 days. Hardest decision for 2 days was which dessert looked the best! The down side of my stay is that I was kept too... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello CSRRM, Thanks for sharing this awesome review on Trip Advisor! I couldn't agree with you more about our dessert options- they are home made and they are to die for. Deciding which one looks best for me is a daily debacle. Hopefully you can try more on your next trip here and feel less guilty about it after working... More 

Battle Lake, Minnesota
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed January 14, 2015

I am always reluctant when I attend a conference that they are all the same. Just a cold, boring meeting room, and a hotel room for 3 and 1/2 days. This was clearly not the case with the Crowne Plaza Hotel in Plymouth! The staff was amazing from the front desk, banquet staff, housekeeping and more! Our coffee breaks had... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Karolyn M, Thank you so much for sharing this great review on Trip Advisor! Our conference services group here is absolutely fantastic. Our meals are definitely a highlight of our conferences, our culinary team goes above and beyond to craft meals that cater to everyone's tastes. Thank you again for staying with us, and we hope to welcome you... More 

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