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All 8 Plymouth hotels

Crowne Plaza Minneapolis West

3.5 of 5 Hotel   |   3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
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78%
Ranked #1 of 8 hotels in Plymouth
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
katie c Maple Grove, Minnesota
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190 people have reviewed this hotel

Traveler rating
    98
    53
    18
    13
    8
See reviews for
47
27
9
66
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • English first
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English first
Maple Grove, Minnesota
1 review
5 of 5 stars Reviewed yesterday NEW

We recently had our iQor leaders meeting here and I cannot praise enough how great everything turned out. We got the Day Meeting package which I would highly recommend for any business meetings. Started out with a great breakfast, had refreshments all day, awesome lunch and my surprise an afternoon snack of chocolate covered bacon, chocolate covered pretzels, caramel apples... More

Was this review helpful? Yes
Winnipeg, Canada
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago NEW

Stayed here for a week. The staff were amazing, friendly and helpful. Only complaint would be on the cleanliness - not dirty but more attention to detail could be paid. Restaurants in the hotel were very good. The hotel is really close to a shopping area and other restaurants. Also has great walk/bike/run trails nearby.

Was this review helpful? Yes 1
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Archerspade! Thank you for taking the time to write this review on TripAdvisor. I'm glad to hear that our staff made such of a wonderful impression on you- they do make a big difference and we are very lucky do have such a dedicated group of individuals to take care of our guests. I look forward to welcoming you... More

minneapolis, MN
Top Contributor
63 reviews 63 reviews
12 hotel reviews
239 helpful votes 239 helpful votes
4 of 5 stars Reviewed 1 week ago

Our room was immaculately clean, and sparkled with Scandanavian wood accents and marble. Though the room was not large, everything we needed was there, and was in a perfect place and layout. The hotel itself was beautiful, and staff were courteous and friendly. The Sunday breakfast buffet was average. The room was very quiet, the beds were very comfortable, and... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Piffen! Thank you for sharing this great review with everyone on Trip Advisor! "Perfect" is a word that is not thrown around lightly, so I am thrilled to hear that we were able to exceed your expectations. I look forward to welcoming you back on your next stay! Regards, Ken Delecki Director of Guest Services More

Juneau, Alaska
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here for 3 nights for a family wedding. The reception for about 90 guests was at the hotel and the food (3 entree choices) and service was very good. I often do not look forward to the food at these events as it's difficult for the staff/kitchen to deliver hot, good quality food to all the guests at... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Bookworm2014, Thank you for writing this excellent review and sharing it with everyone on Trip Advisor! I'm so happy to hear that you enjoyed your stay with us. I know that our staff definitely enjoyed hosting your group and I'm delighted to hear that you experienced flawless service and a meal that was very satisfying. Our managers and staff... More

Senior Contributor
45 reviews 45 reviews
3 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

We booked through an online special. The hotel is a little dated but well maintained and clean. There is a a Health Club attached which guests can use free of charge. It offers many more exercise options than your normal single room facility with a few pieces of equipment and includes a pool and spa. The front desk was accommodating... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello MMM_and_MPM, Thank you for taking the time to share your review with everyone on Trip Advisor! I'm glad that you got to experience the Plymouth Creek Athletic Club- our 21,000 square foot full service facility that is available for our guests free of charge. We are lucky to have three floors of workout and recreation space available to our... More

North Dakota
Senior Contributor
38 reviews 38 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is very nice just some of the stuff isn't the best. When I called know the check in time the lady on the phone was rude. Also, the queen beds are not queens they are full sized beds. the shower head had green stuff in it. It appears clean, but behind the bed was dust and dirt and... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Brant M, I'm so sorry to hear that you had a less than satisfactory stay with us. There is no excuse for rude staff service or a room that is dirty, and for that I do apologize. I would appreciate it if you reached out to me at your convenience so that I can get some more information from... More

Golden Valley, Minnesota
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Crowne Plaza in July for the weekend. We had the most amazing stay, thanks in particular to the management staff, Ryan E and Ken at the Front Desk for their outstanding service, and allowing their staff, Elisa, to set up the room so elegantly for us prior to us checking in. Everything went perfect from the... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Jeanette! Thank you so much for taking the time to write this excellent review! My staff and I really enjoy finding opportunities to go the extra mile to create an extraordinary experience! I am so glad that you were able to spend this special occasion with us and I'm happy to hear that we were able to help make... More

Burnsville, Minnesota
1 review
5 of 5 stars Reviewed 3 weeks ago

The front desk supervisor was able to get us into the room type we wanted but weren't able to reserve. Even the housekeeping staff was friendly and chatted with us in the elevator. And the attached athletic club was a plus :)

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Claire Z, I'm so happy that we were able to accommodate your room type preference upon check in- I can tell it made a big difference for you! We make every effort to accommodate our guests requests. After all we are in the business of customer service! I'm also glad you were able to take advantage of the Plymouth... More

Nevis
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We booked a room as part of a group attending a wedding that took place at the Crowne Plaza. The room was clean and very well appointed. Incredibly comfortable bed.Despite hearing children, etc, in other rooms when we were in the hallway the room itself was wonderfully quiet. They did a great job on the wedding and they have a... More

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Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Gail H, I'm so happy to hear that you enjoyed your stay with us for the wedding you recently attended! Our rooms are all recently renovated and we offer a very clean and refreshed feeling to our rooms which I think really sets us apart. I'm sorry to hear that you had some struggles with your in room Keurig... More

Waterloo, Iowa
Senior Contributor
38 reviews 38 reviews
7 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Positives: Comfy bed; decent shower; clean room; nice pool. Negatives: A very weird layout that would be very difficult for anyone with mobility issues; overpriced hotel bar; housekeeping only came every other day despite regular & repeated requests

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello IowaBrooke, Thank you for taking the time to publish your review of our hotel on Trip Advisor. While I am glad to hear that you were satisfied with your room, I was quite disappointed to hear that we fell short in a few areas. While our hotel is fairly sizable, we are happy offer valet and luggage services to... More

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Additional Information about Crowne Plaza Minneapolis West

Address: 3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Phone Number:
Location: United States > Minnesota > Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Minneapolis West 3.5*
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Also Known As:
Crowne Plaza Minneapolis West Hotel Plymouth
Radisson Hotel Plymouth
Radisson Plymouth
Plymouth Radisson

76 photos of this hotel

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
With a prime location in Plymouth just minutes from downtown Minneapolis, the Crowne Plaza has won many awards for its guest satisfaction scores as well as meeting facilities. The Crowne Plaza has undergone a major renovation of guest rooms, restaurants, Athletic Club and Meeting Facilities with major capital improvements to come in 2012. This location is an ideal suburban location with guest rooms overlooking woods and wetlands for a true Minnesota experience. This location offers complimentary shuttle service to the areas shopping and business locales. The Plymouth Creek Athletic Club is a 21,000 square foot facility attached to the guest room wing of the hotel and is free to all registered hotel guests. Complimentary wi-fi is available throughout the facility. Be sure to check out one of the area's best Sunday Brunch in the newly remodeled Europa Room. ... more   less 
Number of rooms
243

Questions & Answers

Questions? Get answers from Crowne Plaza Minneapolis West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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