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All 8 Plymouth hotels

Crowne Plaza Minneapolis West

3.5 of 5 Hotel   |   3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
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78%
Ranked #1 of 8 hotels in Plymouth
Certificate of Excellence 2013
A recent review
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162 people have reviewed this hotel

Traveler rating
    85
    44
    14
    13
    6
See reviews for
41
22
8
53
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • English first
  • French first
  • Any
English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

I have stayed in a lot of hotels. Crowne Plaza West is one of the cleanest hotels I have stayed in. The staff is very friendly, especially the bartenders; Josh Wilson and Paul. I will definitely come back here again, they were helpful and entertaining.

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Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Meg0923, Thank you for taking the time to review the Crowne Plaza Minneapolis West. It is truly a pleasure to hear about your experience. We take great pride in our property and service culture. When it makes a difference even in one guest’s stay it is worth all the hard work and dedication. We are very excited to share this... More

Minneapolis, Minnesota
Senior Contributor
29 reviews 29 reviews
13 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My wife and I, along with our four kids ages 6 to 15, spent several months at the Crowne Plaza Minneapolis West while our flooded house was being repaired. We chose the hotel because of its location and amenities, and ended up being spoiled by the staff who consistently delivered beyond excellent service. We first received great service from Elisa... More

Was this review helpful? Yes 1
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Alpine524, Thank you for taking the time to write such an outstanding review of the Crowne Plaza Minneapolis West. This review has been the talk of the entire building since it was originally posted on Sunday afternoon. The buzz among employees and managers alike is incredible. We are thrilled to have shared the experience with you and your family. They... More

Minneapolis, Minnesota
Senior Contributor
44 reviews 44 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I've been at this venue 2 times for a conference, and I'm headed back for a third. The conference rooms are wonderful for their spacious and comfortable rooms. You can really get a good crowd in there and be able to get a great session going. I would avoid the bar, and the restaurant onsite. I had to wait for... More

Was this review helpful? Yes 1
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

GuillermoSparks, Thank you for taking the time to review the Crowne Plaza Minneapolis West. We are glad to have you back and are thrilled to hear about your conference experience. As of May 2013 we have just completed an 8 million dollar renovation from guest rooms, dining areas, public space and our entire conference center. So you can understand why... More

Charlotte, North Carolina
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at this hotel for a business trip. The staff was friendly, the rooms and hotel were clean, the conference room was wonderful and the food was delicious. There is even a Keurig in the rooms!!! My only complaint and this is a HUGE one is the walls are way too thin. I could clearly hear the conversation and... More

Was this review helpful? Yes 1
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Lovestravel10, Thank you for the great review of the Crowne Plaza Minneapolis West. We are glad you were able to experience so many of the great things about our hotel. It’s the little things that can make a difference when choosing a great hotel. Our entire team will be very happy to hear that the friendliness of the staff, cleanliness... More

2 reviews
5 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel for work. The rooms were nicely done and clean. The staff was very nice and informative. I ate at the restaurant for dinner both nights and it was very good. I would recommend for any business traveler.

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Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Hhprom, Thank you for the great review and we are thrilled to see you back again at the Crowne Plaza Minneapolis West! We will be very pleased to pass this review on to all of our departments and are very grateful that you not only choose us when you stay in Plymouth but that you also take the time to... More

Panama City
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Stayed here recently from Friday till Monday. Staff is very helpful and friendly. Food is good, especially the Sunday brunch which is more breakfast than lunch. Very clean. Large fitness center attached. Can be very busy as it is a conference hotel. Their shuttle took us up to drug store. They were very accommodating.

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Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Sandyprints, Thank you for taking the time to share your experience at the Crowne Plaza Minneapolis West. It makes our week to hear you felt welcomed by our friendly staff and they always appreciate hearing feedback about the guest experience they deliver. We are also very glad to hear that no matter the business levels you felt accommodated. This is... More

Minnesota
Reviewer
5 reviews 5 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just booked a hotel with a pool through hotwire for a quick get away for myself and my two boys (age 12 & 7). Pleasantly surprised to get a room at the Crowne Plaza. Very nice hotel. Was a bit worried when we walked it because it seemed very nice and possibly not very kid friendly. The front desk was... More

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Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Tmeyer01, Thank you for the great review of the Crowne Plaza Minneapolis West! We are thrilled to hear that you had an unexpected but very nice experience with us. We hope that we will be your new Hotel choice for the Minneapolis Western Suburbs. We are a perfect location if you are looking for that quick weekend getaway and always... More

Duluth, Minnesota
Senior Reviewer
8 reviews 8 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed March 9, 2014 via mobile

This hotel as a lot to offer, some positive points, and some not so great. The building is very nice, the rooms comfortable and quiet. The bar is nice and comfortable, and we heard the luxurious restaurant food was really great, but we had eaten elsewhere before we arrived. The hotel also boasts a very fancy conference center and lobby... More

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Jerrod S, Director of Opearations at Crowne Plaza Minneapolis West, responded to this review

MJFrog55, Thank you for taking the time to write a review on Trip Advisor. We appreciate the feedback and will use your experience to improve our product. We are pleased to hear that you found our hotel classy and rooms comfortable and quiet. I’m very sorry to hear about the temperatures in the Athletic Club the day you were here.... More

Chanhassen, Minnesota
Top Contributor
99 reviews 99 reviews
18 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed March 8, 2014

This is a review of the Europa Room restaurant within the Crowne Plaza. We had a large group reservation and instead of one large table like we've had previous times here, we were seated at three smaller round tables of 8. The Friday pasta buffet is an all you can eat "build your own" deal at a set price of... More

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Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Frozen-in-MN_US, We thank you for taking the time to review our Friday Night Pasta Buffet. We are terribly disappointed to hear about your dining experience with us and certainly share your concern. It is disheartening to hear that this one experience trumps all the other times you have joined us for a Friday Night Pasta Buffet that has kept you... More

Sacramento, California
1 review
5 of 5 stars Reviewed March 2, 2014

During the last storm that dumped 12 inches of snow on already icy roads, I arrived at the Crowne Plaza Minneapolis West at 2 am to find that the power had just gone out. As they let me into my room with the master key, I realized there would be no hot water, not much heat and probably a pretty... More

Was this review helpful? Yes
Jerrod S, Director of Operations at Crowne Plaza Minneapolis West, responded to this review

Alfahden, Wow, thank you for the great review of your experience at the Crowne Plaza Minneapolis West! This is what we do and always hope that we do it well. We want our guests to know that in these types of chaotic situations that they come first! We thank you for your patience and understanding but more importantly we thank... More

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Additional Information about Crowne Plaza Minneapolis West

Also Known As:
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Hotel
Radisson Hotel Plymouth
Radisson Plymouth
Plymouth Radisson
Address: 3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Phone Number:
Location: United States > Minnesota > Plymouth
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 8 hotels in Plymouth
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Crowne Plaza Minneapolis West 3.5*
Official Description (provided by the hotel):
With a prime location in Plymouth just minutes from downtown Minneapolis, the Crowne Plaza has won many awards for its guest satisfaction scores as well as meeting facilities. The Crowne Plaza has undergone a major renovation of guest rooms, restaurants, Athletic Club and Meeting Facilities with major capital improvements to come in 2012. This location is an ideal suburban location with guest rooms overlooking woods and wetlands for a true Minnesota experience. This location offers complimentary shuttle service to the areas shopping and business locales. The Plymouth Creek Athletic Club is a 21,000 square foot facility attached to the guest room wing of the hotel and is free to all registered hotel guests. Complimentary wi-fi is available throughout the facility. Be sure to check out one of the area's best Sunday Brunch in the newly remodeled Europa Room. ... more   less 
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