We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Minneapolis West

Certificate of Excellence
3.5 of 5
Hotel website
Hotel deals
3131 Campus Drive, Plymouth, MN 55441 (Formerly Radisson Hotel and Conference Center)
Special Offer
Save 10-30%
Crowne Plaza Minneapolis West
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #1 of 8 Hotels in Plymouth
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 weeks ago
Steve O Spring Valley, Minnesota, United States
Add Photo Write a Review

236 Reviews from our TripAdvisor Community

Traveler rating
    123
    67
    22
    14
    10
See reviews for
59
31
12
84
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
  • All months
    (236)
  • Mar-May only
    (55)
  • Jun-Aug only
    (73)
  • Sep-Nov only
    (59)
  • Dec-Feb only
    (49)
All months
Tampa, Florida
Level Contributor
46 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
1 of 5 stars Reviewed 1 week ago

First, the hotel is in the middle of no-where. Yes within 10 miles of some very nice restaurants but it's located in a strange area. Now the 1st impression, you feel like you are walking into a low-end community college. Thought maybe we were at the wrong location. How about those rooms... nice bed and pillows (Crowne-style) but the rest...... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello bpaul123, I'm so sorry to hear that your stay with us was less than impressive. As you can tell from other reviews, most guests appreciate our setting that overlooks protected wetlands, although it is not for everyone. While I cannot see how our open atrium feel with copper fixtures compares to any community college, I will be sure to... More 

Spring Valley, Minnesota, United States
Level Contributor
24 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 2 weeks ago

If it were not for the staff I would have rated this property as "Poor" If you are sharing a room and need/want the bill split and restaurant/bar charges applied to appropriate "accounts" , they are unable to accomplish that task I was told upon check in. The basic room bill was "split" upon check out (which required going to... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Steve O, Thank you for sharing your review! I am so sorry that you encountered the issues that you did getting your receipts properly set up. This is very easy for us to do and I have made sure that all of our front desk agents are retrained on this. While I am happy that it was eventually resolved,... More 

Minnesota
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The hotel is still in great shape even though it's older, and the front desk person said it's been recently renovated. The hotel entry, fireplace room, and main hallway had a lot of areas where you could just sit and talk. We found a couple of over-stuffed leather chairs over by the fireplace and had the entire area to ourselves.... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Jutebox1, Thank you for sharing this excellent review of the Crowne Plaza Minneapolis West on Trip Advisor! I'm glad that you enjoyed our facility- we have plenty of space for our guests to spread out and make themselves comfortable. Our recent renovation has made our rooms a nice retreat for our guests; fresh linen and new beds make a... More 

San Clemente, CA
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Great spot for business trip. The hotel rooms were very quiet and the bed was nice. They had a good size bar and a separate restaurant. There was a Starbucks less than a mile away along with several restaurants. The only complaint was the rooms were hot because they had not turned off the heat from winter yet. But, they... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Bbach, Thank you for sharing this excellent review on Trip Advisor! I'm glad that you enjoyed your stay with us. While Minnesota weather can be quite temperamental, we try to do everything we can to make our guests comfortable; I'm thrilled that our staff was able to help you cool down! We look forward to welcoming you back again... More 

Belgrade
Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago

Hotel is old but renovated to suite anyone's needs. I attended a conference here and all of my needs were met. Comfortable beds, clean rooms and great food! Huge exercise area (3 floors). We had a problem with out toilet, the mainenance person came to fix it in minutes!

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Tonya W, Thank you so much for sharing this awesome review of the Crowne Plaza Minneapolis West on Trip Advisor! I'm glad that you got to take advantage of the Plymouth Creek Athletic Club- it's 3 levels has something for everyone and enough equipment for a full hotel and more. We hope to welcome you back again soon! Regards,... More 

Santo Domingo, Dominican Republic
Level Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nice place. It is mainly a conference center. Internet available in the rooms, very good connection and signal. Good breakfast, but any variation. I stayed for a whole week, and every day was the same breakfast. Good rooms. Very quiet place, excellent to sleep. It is surrounded for a lot of nature, good neighborhood.

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Matusai, Thank you for sharing this excellent review of the Crowne Plaza Minneapolis West on Trip Advisor! I'm glad to hear that you enjoyed your stay with us. We know that a strong wifi connection is a must in every room- we are happy to offer it free in every room. We look forward to welcoming you back the... More 

Graettinger, Iowa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

This was my 2nd time staying at this hotel.... I stay at this hotel when I go to events at Target Field or Target Center. The check in process was a better experience by far this time.... last time was on a Friday and they were understaffed so it took a bit to work thru the line of guests. On... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Dear Karin W, Thank you so much for sharing this great review of the Crowne Plaza Minneapolis West on Trip Advisor! I'm glad that you got to take advantage of our fantastic breakfast- we are very proud of the food that we serve in our Creekside Cafe and Europa Room. We hope to welcome you back again soon! Regards, Ken... More 

Columbus, Ohio
Level Contributor
84 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed May 25, 2015

This hotel has been recently remodeled and is in very nice shape! Rooms are decorated nicely and appointed well. Our room had a coffee maker with supplies, refrigerator, toiletries, in room safe, etc.. I could have used extra towels (but I am a heavy towel user!) and one extra trashcan somewhere in the room. The linens and bed were super... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hi Monica D, Thank yo so much for sharing this fantastic review of the Crowne Plaza Minneapolis West! I'm so happy to hear that you enjoyed your stay with us. Our hotel's layout and design truly are unique- definitely different than your average hotel with the amount of natural light that we have. Now that it has finally warmed up,... More 

Chicago, Illinois, USA
Level Contributor
198 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
5 of 5 stars Reviewed May 24, 2015

This was my first stay at this property despite annual trips to the cities couple of times a year. I think I will be staying here in the future by default. The property is expansive, located right next to a very nice walking trial. The gym is really large for a hotel and is a separate multi floor unit attached... More 

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Hello Shekhar T, Thank you for writing this outstanding review of the Crowne Plaza Minneapolis West! I'm glad to hear that we will be your go-to hotel. We love having regular guests! I'm glad you were able to take advantage of our full service athletic club that we offer- it really creates an exceptional value for our guests. We look... More 

Parker, South Dakota
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed May 19, 2015

Very nice hotel with friendly staff - exercise area is very large with many options - parking was a little bit of a hike - only item that was not inviting was the 'italian buffet' as it was meatless....

Was this review helpful? Yes
Ken D, Front Office Manager at Crowne Plaza Minneapolis West, responded to this review

Dear 4k-n-it, Thank you so much for sharing this excellent review of the Crowne Plaza Minneapolis West! I'm glad to hear that you found our hotel to be accommodating and that you got to take advantage of our 21,000 square foot Plymouth Creek Athletic Club. Next time you visit us, ask the Front Desk about our valet parking if you... More 

Questions? Get answers from hotel staff and past guests. Ask a question

158 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (23)
Viewed
Hotel & grounds (7)
Viewed
Room/suite (6)
Viewed
Dining (1)
Viewed
Other (9)

Management photos: Courtesy of the property manager

Viewed
All management photos (135)
Viewed
Hotel & grounds (29)
Viewed
Business center/function rooms (16)
Viewed
Room/suite (40)
Viewed
Bathroom (4)
Viewed
Dining (22)
Viewed
Pool/beach area (2)
Viewed
View from room (1)
Viewed
Other (21)
Check In Check Out
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay