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Holiday Inn Hotel & Suites Owatonna

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2365 43rd Street NW, Owatonna, MN 55060
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Holiday Inn Hotel & Suites Owatonna
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135 Reviews from our TripAdvisor Community

Traveler rating
    32
    43
    26
    17
    17
See reviews for
74
4
2
18
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (43)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (29)
  • Dec-Feb only
    (33)
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2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Great clean place with comfortable bed! Air worked great. Low shower pressure. Wrist bands for water park were included and kids ate free for supper and breakfast. Kid pool was very nice and warm for the little ones and the slides were great.

Was this review helpful? Yes
North Mankato, Minnesota
Top Contributor
75 reviews 75 reviews
20 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Check in was very smooth was told upon check in that I was a rewards member and the points total was in my folio for reference Staff was very friendly and helpful. Was told where our meeting rooms were and also how to find the elevator. Had a issue with the heat in the room and it was looked at... More 

Was this review helpful? Yes
Matt S, General Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear Suemel604, Thank you for taking the time to review your recent stay at our hotel. I appreciate your group having the annual meeting at our banquet facility. We have an amazing staff and I am pleased they took care of your needs. I hope your group will choose us again for your next meeting. Sincerely, Daren Wradislavsky General Manager More 

Santa Fe, New Mexico
Contributor
13 reviews 13 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed April 12, 2015

The Holiday Inn in Owtonna is a greatplac for kid with an indoor water park. Conveniently located. Outlet mall located nearby. The Mayo is about 45 minutes away and Minneapolis/St.Paul is about 1 hr. away.

Was this review helpful? Yes
Matt S, General Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear Lletas77, Thank you for staying with us on your recent trip to Minnesota and for taking the time to complete a review of our hotel. I hope your family with choose us again when you are in the area. Sincerely, Daren Wradislavsky General Manager More 

Burnsville, Minnesota
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed March 30, 2015

My room was ok, pretty standard. My problem was at the pool. A guest there was shaving the dead skin off of her feet with a pedicure razor and throwing it on the pool deck. When I brought this to the attention of the pool staff and later the management nothing was done. I was told by management that there... More 

Was this review helpful? Yes 2
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear BLCurran, First of all, thank you very much for your recent stay at our hotel. I am so sorry to see you did not enjoy your overall experience with us. We’d like to obtain some additional detail regarding your experience so we have sent you a private message. We hope to have the honor of serving you again should... More 

Travelers are raving about these Owatonna hotels

Farmington, Minnesota
Contributor
17 reviews 17 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 26, 2015

I stayed with my fiancée and 4 friends. The family suite was awesome, the restaurant was nice, server at the restaurant was amazing (breanne i think was the name?), arcade was fun, but the water park could've been better. Looking forward to go try the waterslide but was told it was closed due to "not enough lifeguards on duty". We've... More 

Was this review helpful? Yes 3
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear Valued Guest, Thank you for taking the time to write your review, highlighting not only the bad but also the good points of your stay. We are delighted to hear you liked your room accommodations and enjoyed the service at the restaurant. However, we regret letting you down on some aspects of your stay. We have taken note of... More 

Orlando, Florida
Senior Contributor
49 reviews 49 reviews
19 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 25, 2015

Stayed at hotel for a week and we repeatedly had to ask for the room to be cleaned and even when asked, it wasn't always done. The restaurant at the hotel is less than average with food that doesn't taste good and cheap salads.

Was this review helpful? Yes
Rochester, MN
Top Contributor
99 reviews 99 reviews
43 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed February 8, 2015

Our family spent two nights here recently....2nd stay at this hotel as we also stayed here just about 1 year ago. And this stay was improved. Upon check in, was acknowledged as a Plat member and offered 500 ihg pts, bar drink, or trail mix + water. Nice job desk staff. Not offered an upgrade as the hotel seemed booked... More 

Was this review helpful? Yes
Matt S, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear AdvoChampion, Thanks for staying with us again and for the kind comments. Very happy to see that you enjoyed your Holiday Inn experience the second time around. Your concerns with the water park staff have been addressed. We appreciate you taking the time to share your thoughts and we hope to see you again soon. At your service, Matt... More 

1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 30, 2015

I don't know where to start. The bathroom in our room appeared to be unclean with random stains on the walls of who knows what. The bathtub wouldn't fill up because the bathtub stopped didn't work properly which made it hard for me to give my two children a bath after swimming. The pool was fun for the kids but... More 

Was this review helpful? Yes 2
Daren W, Guest Relations Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear Arvander, Thank you for your feedback. We are sorry to hear about your experience with us. Please feel free to contact the hotel and ask for the Manager on Duty to further discuss your issue regarding the staff so we can better our services in the future. Thank you and we would love to hear from you soon. At... More 

MN
Contributor
17 reviews 17 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed January 17, 2015

It started with our prepaid reservation...that went well. The young woman who checked us in was not very friendly. When we inquired about a roll away, as we had 1 additional child added to our swim/room package, we were told it would be another $20.00. Even with our members perk card? Yes. Okay , skip it. Well we should have... More 

Was this review helpful? Yes 1
Daren W, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear genejamier, Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our ownership so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.... More 

1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed December 7, 2014

I stayed here with my two children for my younger son's birthday. We had a blast and honestly my only complaint would be with the life guard staff in the water park. The life guard staff appeared young, high school students perhaps, and they all hung out around the concession stand. My kids got the whistle blown at them for... More 

Was this review helpful? Yes 2
Daren W, Manager at Holiday Inn Hotel & Suites Owatonna, responded to this review

Dear Momwithyoungsons, Thank you for taking the time to share your input on your recent visit to the Holiday Inn. I would like to apologize on behalf of the Holiday Inn& Suites for the behavior of the employees you mentioned. I've brought your concerns to the water park manager and this will be rectified. I hope you will visit us... More 

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