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Thumper Pond Resort

300 Thumper Lodge Road, Ottertail, MN 56571
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Thumper Pond Resort
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Thumper Pond Resort
Thumper Pond Resort
Thumper Pond Resort
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67 reviews from our community

Traveler rating
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    19
    5
    4
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34
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4
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Saint Cloud, Minnesota
Senior Contributor
32 reviews 32 reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed December 22, 2014

We had Christmas in Ottertail for my wife's family side. We decided to spend two days at the hotel to have our own spot to crash. The kid's loved the pool area with 2 different water slides. My kids are 13 and 9 both girls. There is also a small kid area with slide. For adults they can use the... More 

Was this review helpful? Yes 2
Fargo, North Dakota
Senior Contributor
25 reviews 25 reviews
9 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 9, 2014

We arrived before the scheduled check-in time and our room was ready. That was definitely a nice (but never expected). Check-in process was on the slower side as there was only one Guest Service Representative at the Front Desk. ROOM: When we got to the room my initial thought was that the room was a bit outdated for price tag... More 

Was this review helpful? Yes 3
Montevideo, Minnesota
Contributor
13 reviews 13 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

I don't understand why people are complaining. We had a fabulous time while staying here. Our room was clean and big. The area is absolutely beautiful. The water park was a blast. The kids loved it. I also enjoyed it. Especially the waterslides.

Was this review helpful? Yes 5
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

We greatly appreciate you taking the time to let us know all the great experiences you had while staying with us. We truly value our guest comments. We strive to make every guest experience, one to be remembered. We are pleased that we exceeded your expectations and made your stay GRAND! We are so thankful for your continued loyalty to... More 

South Dakota
Contributor
13 reviews 13 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 16, 2014

We attended a family wedding at Thumper Pond Resort. We stayed one night. All went well...except the weather...which I don't think we can blame on Thumper Pond. We were very pleased. Didn't like paying $2 at the bar for a small cup of Diet Coke...but I'm cheap. Also heard family complaints about slow service in the restaurant, but I didn't... More 

Was this review helpful? Yes 1
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

I want to express that the Thanks for your feedback. I’m sorry to hear of the other guests impressions of Willy T's Restaurant. We’ve worked hard to focus our efforts toward the better service. We also want each of our guests to feel they are treated with the highest level of service! I’ve brought your comments up with our team,... More 

Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

This hotel has xtremely big rooms and a great golf course. It does have a waterpark too. The waterpark is nice but also needs some updating. For the area the waterpark is pretty big but if you want it for an all day event I would not recommend it because you will get bored fast. There is two water slides,... More 

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ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

Thank you for your comments, and so glad that you enjoyed your time with us! Regarding the water park: I’ve brought this example up with the Water Park Manager, so we can be sure the level of service & safety we expect from ourselves is consistently being offered to each of our guests. We are working on updating the water... More 

Parkville
Senior Reviewer
6 reviews 6 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 12, 2014

In general my kids love the water park and the rooms are large. However, my mom's room was not cleaned and when she called down to the front desk to have the beds made, the attendant said "no one makes her bed either" and housekeeping had left for the day. The lifeguards spent more time socializing with each other than... More 

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ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

I’m sorry to hear of your initial impression of our hotel, as we work hard to focus our efforts toward the comfort of our guests. This is certainly not the norm at our property. This has been dealt with on our end. I’m unsure as to why your room was not made up that day, and I’ve been in touch... More 

Chisholm, Minnesota
Top Contributor
142 reviews 142 reviews
13 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed July 30, 2014

Stayed here for a work function and enjoyed the stay. Great service from the time we arrived till the time we left. Great rates at a beautiful golf course for resort guests. Restaurant had great views from the deck and you are close to but not on the lake. Nice spot!

Was this review helpful? Yes 1
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

So are so extremely pleased that your experience was everything you hoped for. We like to thank you as well for the very kind review and recommendation, we value the product and service that we offer to our guest. Our product and the expectations we have for ourselves are held at such high standards and that reflection shows in your... More 

Saint Cloud, Minnesota
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 28, 2014

I stayed two nights at Thumper while visiting family in the area. The setting is stunning, set among mature red pines next to a beautiful golf course. The room was large, clean and cozy. I had a delicious breakfast on the lovely, large stone patio that overlooks a pond and fountain on the 18th hole and had the best Bloody... More 

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ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

We greatly appreciate you taking the time to let us know all the great experiences you had while staying with us. We truly value our guest comments. We strive to make every guest experience, one to be remembered. We are so thankful for your continued loyalty to the brand and we look forward to having you as a guest the... More 

Corpus Christi, Texas
Senior Contributor
41 reviews 41 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 5, 2014

My 89 year old mother and I came up from Texas to meet with her 93 year old brother and his family for three days. My experience may be a little different than other reviewers as we were here during the middle of the week so I didn't experience the "busy-ness" that many have had. Our room was a nice... More 

Was this review helpful? Yes 1
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

Thank you for your comments, and so glad that you enjoyed your time with us! While I’m sorry to hear that you feel that food catered did not meet your expectations. I hope you will allow us to try and "WOW" you in the near future. Please let me know how I can help in arranging a future stay with... More 

Senior Contributor
22 reviews 22 reviews
4 hotel reviews
12 helpful votes 12 helpful votes
3 of 5 stars Reviewed June 2, 2014

My husband and I recently stayed at Thumper Pond one night. We attended a wedding ceremony in the area and the reception was also at Thumper Pond. We arrived around 2pm (close to an hour before check-in) The hotel staff was warm and accomodating, they had no problem letting us check in early. Upon entering our King room, we immediatly... More 

Was this review helpful? Yes 2
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