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Thumper Pond Resort

300 Thumper Lodge Road, Ottertail, MN 56571
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1 room 1 guest
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Thumper Pond Resort
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70 Reviews from our TripAdvisor Community

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Traveler rating
    17
    23
    19
    7
    4
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36
11
1
4
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    4 of 5 stars
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Minnesota
Level Contributor
163 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
2 of 5 stars Reviewed July 19, 2015

This golfing event was planned months in advance, well before the unfortunate water park collapsed. With that said, the hotel would not offer any discount or refund despite our intention to make full use of this aspect for the kids. The hotels stance was it was a "complimentary pass" and it was never included in the price. Sure... Room was... More 

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marathon fl
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 12, 2015

Stayed for a weekend for a wedding, clean rooms, comfortable beds- liked the suites as the space was so great. The wedding reception was at the resort, was disappointed in the that the salads were served, then took 45 minutes for the main course to be served and my fish was lukewarm, grooms dad had to find a server to... More 

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Omaha ne
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 stars Reviewed June 23, 2015

My wife and I selected this "resort" to be the venue of our wedding. It was more like a full service hotel with a golf course than a "resort." One of the leading factors in our decision to select this location was the water park. We have 2 young boys and we knew there would be lots of other children... More 

Was this review helpful? Yes 3
Saint Cloud, Minnesota
Level Contributor
33 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 22, 2014

We had Christmas in Ottertail for my wife's family side. We decided to spend two days at the hotel to have our own spot to crash. The kid's loved the pool area with 2 different water slides. My kids are 13 and 9 both girls. There is also a small kid area with slide. For adults they can use the... More 

Was this review helpful? Yes 2
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

Thank you for your review. We always appreciate feedback as it helps us to improve. Here at Thumper Pond we pride ourselves on providing excellent guest service and clean, comfortable rooms. We train our staff to live up to these standards and our housekeeping staff does daily room inspections to make sure our rooms are impeccable. More 

Fargo, North Dakota
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed December 9, 2014

We arrived before the scheduled check-in time and our room was ready. That was definitely a nice (but never expected). Check-in process was on the slower side as there was only one Guest Service Representative at the Front Desk. ROOM: When we got to the room my initial thought was that the room was a bit outdated for price tag... More 

Was this review helpful? Yes 3
Montevideo, Minnesota
Level Contributor
25 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed September 16, 2014 via mobile

I don't understand why people are complaining. We had a fabulous time while staying here. Our room was clean and big. The area is absolutely beautiful. The water park was a blast. The kids loved it. I also enjoyed it. Especially the waterslides.

Was this review helpful? Yes 4
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

We greatly appreciate you taking the time to let us know all the great experiences you had while staying with us. We truly value our guest comments. We strive to make every guest experience, one to be remembered. We are pleased that we exceeded your expectations and made your stay GRAND! We are so thankful for your continued loyalty to... More 

South Dakota
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed September 16, 2014

We attended a family wedding at Thumper Pond Resort. We stayed one night. All went well...except the weather...which I don't think we can blame on Thumper Pond. We were very pleased. Didn't like paying $2 at the bar for a small cup of Diet Coke...but I'm cheap. Also heard family complaints about slow service in the restaurant, but I didn't... More 

Was this review helpful? Yes 1
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

I want to express that the Thanks for your feedback. I’m sorry to hear of the other guests impressions of Willy T's Restaurant. We’ve worked hard to focus our efforts toward the better service. We also want each of our guests to feel they are treated with the highest level of service! I’ve brought your comments up with our team,... More 

Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 17, 2014

This hotel has xtremely big rooms and a great golf course. It does have a waterpark too. The waterpark is nice but also needs some updating. For the area the waterpark is pretty big but if you want it for an all day event I would not recommend it because you will get bored fast. There is two water slides,... More 

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ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

Thank you for your comments, and so glad that you enjoyed your time with us! Regarding the water park: I’ve brought this example up with the Water Park Manager, so we can be sure the level of service & safety we expect from ourselves is consistently being offered to each of our guests. We are working on updating the water... More 

Parkville
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed August 12, 2014

In general my kids love the water park and the rooms are large. However, my mom's room was not cleaned and when she called down to the front desk to have the beds made, the attendant said "no one makes her bed either" and housekeeping had left for the day. The lifeguards spent more time socializing with each other than... More 

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ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

I’m sorry to hear of your initial impression of our hotel, as we work hard to focus our efforts toward the comfort of our guests. This is certainly not the norm at our property. This has been dealt with on our end. I’m unsure as to why your room was not made up that day, and I’ve been in touch... More 

Chisholm, Minnesota
Level Contributor
155 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 30, 2014

Stayed here for a work function and enjoyed the stay. Great service from the time we arrived till the time we left. Great rates at a beautiful golf course for resort guests. Restaurant had great views from the deck and you are close to but not on the lake. Nice spot!

Was this review helpful? Yes 1
ThumperPond, Guest Relations Manager at Thumper Pond Resort, responded to this review

So are so extremely pleased that your experience was everything you hoped for. We like to thank you as well for the very kind review and recommendation, we value the product and service that we offer to our guest. Our product and the expectations we have for ourselves are held at such high standards and that reflection shows in your... More 

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