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All 5 Onamia hotels

Grand Casino Mille Lacs

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777 Grand Avenue, Onamia, MN 56359
Hotel amenities
Grand Casino Mille Lacs
Ranked #1 of 5 Hotels in Onamia
Certificate of Excellence 2014
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182 reviews from our community

Traveler rating
    89
    40
    21
    18
    14
See reviews for
43
71
8
7
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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    (182)
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    (23)
  • Jun-Aug only
    (51)
  • Sep-Nov only
    (70)
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There are newer reviews for Grand Casino Mille Lacs
See the most recent reviews
Minneapolis, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 23, 2013

This about an employee named Merle. He took very good care of us. He went above and beyond his duties of hospitality. We really appreciate his help. He was very courteous and helpful to us. Thank you so much Merle. Mr and Mrs Der.

Was this review helpful? Yes 1
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Sheryl M., Thank you for the review of your stay at our property! We are extremely happy to hear from our guests when they have a good experience, especially when one of our team members stand out! I will make sure I pass along your feedback to Merle and let him know you appreciated his hospitality! Thank you again... More

Pierz, Minnesota
1 review
4 of 5 stars Reviewed December 22, 2013

The alarm next door was going off for over an hour and we called the front desk twice and it finally got shut off about 1pm.So I didnt get the sleep I hoped I would,leaving our three little ones at home

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Daniel B, Thank you for your review of your recent stay with us. I would like to apologize that we were unable to meet your expectations to give you a pleasurable experience while visiting Grand Casino Mille Lacs. We strive to create a positive, fun and relaxing experience for everyone and I want to make sure you are no... More

Brainerd, Minnesota
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 21, 2013 via mobile

I had a great time at the casino the room was great the pool was very relaxing the girl at the front desk (Dawn) was great she helped us with anything we needed and was very kind when we checked in to get our room keys we plan on going again soon keep up the amazing work

Was this review helpful? Yes 1
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Bellatyl, Thank you for the review of your stay at our property! We are extremely happy to hear from our guests when they have a good experience, especially when one of our team members stand out! I will make sure I pass along your feedback to Dawn and let her know you appreciated her assistance and service! Thank you... More

Ottertail, Minnesota
1 review
5 of 5 stars Reviewed December 16, 2013

Great staff, friendly, courtesy, bend over back ward to help us, overall they all made us feel welcome. I love to stay when I feel welcomed. I loved the way the gaming floor was set up, with plenty of room between the rows of machines.

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Gordon R., I am glad to hear that you had a great weekend at our property and I wanted to thank you for your review! We strive to consistently provide quality accommodations not only in our hotel, but on our gaming floor and all across property, and when Guests like you notice – we really appreciate it! Thanks again... More

Crosby, Minnesota
1 review
4 of 5 stars Reviewed December 14, 2013

we frequently stay at grand casino mille lacs. our favorite check in person is Merle. he is always personable and willing to accommodate us. I recently had a problem with an e-mail for a promotion I did not receive because I was already there. Merle willingly made a call and found the right person to fix the problem.

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Hamwhite1., Thank you for the review of your stay at our property! We are very proud to hear from guests when they have a good experience, especially when one of our team members stand out! Merle is one of our veteran team members who have been with our company for over 17 years. He uses his own unique voice... More

Royalton, Minnesota
1 review
5 of 5 stars Reviewed December 11, 2013 via mobile

Karen at the front desk was an absolute delight. Very helpful and a joy to talk to. I just have one suggestion and that is to have like a ppv where you can order movies and such in your room to watch.

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear lkamppi., Thank you for your review of your stay at our property! We are extremely happy to hear from our guests when they have a good experience, especially when one of our team members stand out! I will make sure I pass along your feedback to Karen and let her know you appreciated her assistance and delightfulness! I will... More

Little Falls, Minnesota
1 review
5 of 5 stars Reviewed December 2, 2013

I totally am impressed with Suzy S.......She definitely went out of her way to accomodate from friend and I. We each had separate rooms and checked in separately. Without even asking, Suzy searched the room availability and put us next to each other. She didn't HAVE to do that! She went out of her way to try to please us... More

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Brenda A., Thank you for your review! I am glad to hear that you had a great experience at our property! Suzanne continually demonstrates to our team what personalized customer service is. I am pleased to hear she helped make your experience special! I will make sure I pass along your feedback and let her know you recognized her... More

Winthrop, Minnesota, United States
Senior Contributor
30 reviews 30 reviews
7 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2013 via mobile

We love staying at GC Mille Lacs! The staff is very friendly, rooms are nice, and the beds are the best! We never wake up with that normal hotel backache! Its such a nice bonus that they have a mini fridge and microwave in the rooms too, just that extra something that really comes in handy. Other than the rooms,... More

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Rosie K., Thank you for the review of your recent stay with us! We value your satisfaction and are always happy to hear from our guests when they have a great time! I was glad to read that you enjoyed our hotel beds! We constantly strive to create the best “home away from home” experience for each of our... More

Little Falls, Minnesota
1 review
5 of 5 stars Reviewed November 27, 2013

Would like to compliment Suzy on her excellent service at the hotel front desk. She was so helpful and recommended booking a second room to make our stay even better. She is a great representative of Grand Casino Mille Lacs. Also, the dinner we attended at the Woodlands Steak House was excellent from the atmosphere to the service to the... More

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Bradygrandma, Thank you for the review of your stay at our property! We are happy to hear from guests when they have a pleasant experience, especially when one of our team members stand out! Suzanne is one of our leaders who demonstrated how hard we strive to make sure each and every one of our guests are happy right... More

Da UP of Michigan
Senior Contributor
39 reviews 39 reviews
33 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed November 24, 2013 via mobile

Very accommodating and friendly employees. Our room was 372 a non smoking room near the elevator. The room was large, with fridge and microwave. King bed was very comfortable, and our room was very quiet. Not a sound from nearby rooms or elevator, even the toilet flushed quietly! The Plums restaurant/grille has excellent food at very fair prices. The hamburgers... More

Was this review helpful? Yes
Dustin G, Manager at Grand Casino Mille Lacs, responded to this review

Dear Johnsdi., Happy Anniversary! Thank you for your review! I am very excited to get feedback from a seasoned Trip Advisor user with such a vast travel experience portfolio! Our team here at Mille Lacs is always striving to create the best experience for each of our guests and when someone of your expertise recognizes our efforts, we are extremely... More

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Additional Information about Grand Casino Mille Lacs

Address: 777 Grand Avenue, Onamia, MN 56359
Location: United States > Minnesota > Onamia
Price Range (Based on Average Rates): $
Number of rooms: 494
Also Known As:
Grand Casino Mille Lacs Hotel Onamia
Grand Hotel Mille Lacs
Grand Hotel Onamia

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