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Hilton Garden Inn St. Paul/Oakdale

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420 Inwood Avenue, Oakdale, MN 55128
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Hilton Garden Inn St. Paul/Oakdale
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Hilton Garden Inn St. Paul/Oakdale
Hilton Garden Inn St. Paul/Oakdale
Hilton Garden Inn St. Paul/Oakdale
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266 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Mukwonago, United States
4 of 5 stars Reviewed 2 days ago NEW

I don't usually write reviews but felt I needed to explain. This is a great hotel. Pleasant staff, clean rooms, nice amenities. We stayed 2 nights. Would have given an "Excellent" rating except for one thing. All 3 rooms in my party had the breakfast buffet the first day, but passed on the second. All the food was cold and... More 

Review collected in partnership with Hilton Garden Inn

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1 of 5 stars Reviewed 3 days ago NEW

We booked our room 2 1/2 months ahead of time for a jacuzzi suite for our wedding night and they said they would also give us FREE breakfast and deliver it....they booked us a handicap accessible room and COULD NOT give us the free breakfast at all. This completely ruined our wedding night since we didnt get what we were... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you for taking the time to write a review of our hotel. I want to say congratulations on your wedding, and I am sorry that we did not exceed your expectations on such an important night. I know that we were in contact with you previous to this night, and provided you with a free night certificate in a... More 

Appleton, Wisconsin
Level Contributor
146 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

One-night stay while visiting the area. Solid property as HGIs go. Comfortable bed, good climate control, everything "worked" (plumbing, electrical, etc), plenty of power outlets for a 2015 recharger-hungry traveler. Friendly front desk staff. A few minor nits: Breakfast at restaurant on Saturday morning was good, although the grill cook was not quite ready promptly at 7AM; probably needs to... More 

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you so much for taking the time to write your review. Feedback is a very important gift. It lets us know what we are doing right, and where we have an opportunity to improve. I am very please that our front desk staff provided you with the friendly service you deserve. I am also happy to know that you... More 

Oakdale
1 review
3 of 5 stars Reviewed 1 week ago NEW

Stayed here as part of a wedding block. Very poor noise insulation. I could hear someone in the adjacent room blowing their nose and in the room above, you could hear kids running and playing- ALL NIGHT LONG. In the morning I was greeted by a daddy-long leg spider in the bathtub. On the positive side, the staff in the... More 

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations in regards to the drink prices, noise insulation, and cleanliness. I am very happy to hear how great the service of our morning and evening restaurant employees... More 

Benson, United States
1 review
5 of 5 stars Reviewed 1 week ago

We enjoyed out stay at this hotel and found it to be in a great location of places we like to eat; Red Lobster, BWW, Olive Garden...etc. Staff was friendly, courteous and very accommodating. Would definitely stay here again.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

I am so glad to hear that you enjoyed the service of our staff, as well as our convenient location to local restaurants. We strive to make every guest a repeat guest, by providing service above and beyond that of our competitors. I am happy to see that we will see you again in the future. Thank you so much... More 

stpaul/oakdale, United States
1 review
5 of 5 stars Reviewed 1 week ago

Always a good choice for traveling on business or pleasure. The room had a leaking a/c unit with a slight musty smell and damp floor. When notified the staff immediately put us in a different room. They even offered to move our baggage. Excellent follow through.

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you very much for making us aware of the situation. I am glad that we were able to satisfy you with our quick response. Not only were we able to make sure that you still had an opportunity to enjoy your experience, but it also provided us with enough time to make sure that our maintenance department was able... More 

SoCal
Level Contributor
111 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
2 of 5 stars Reviewed 1 week ago

Although it stands to it's reputation as a great night's sleep in its very comfortable beds with great air conditioning, the breakfast area in this particular hotel was poor. No bananas, lukewarm coffee, poor service, etc. Staff was too young and inexperienced. So sleep but don't plan to eat!

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Dear danthatravel, We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us and we try hard to make sure all of our guests have a... More 

Pittsburgh, Pennsylvania
Level Contributor
72 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel was nice and clean and had a friendly but very rushed front desk staff. They need to get some more help for them as they are trying to answer the phones and juggle multiple guests all at once. Overall it was a standard Hilton Garden Inn with plenty of shops, grocery and food options nearby. Its located right... More 

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you for taking the time to write a review and provide feedback of our hotel. Although I am happy to see that you enjoyed our proximity to local shopping and golf courses, and our front desk was very friendly with you, I am sorry to hear that you felt rushed with this experience. We strive to always exceed the... More 

Milwaukee, Wisconsin
Level Contributor
53 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had stayed here a few years ago, so I tried it again. Just as good as before. Nice room, clean and comfortable. Quiet enough. Very good fitness room. I would probably stay at Hilton Garden properties more often if they had free breakfast, but the place is nice and so is the staff. Enjoyed the stay.

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you for taking the time to write your review of our hotel. I would like to extend my thanks for your continued patronage. We always love to have return guests! We are always seeking not to rest on our laurels. Knowing that we are doing just as well, or better, than we have in the past is the end... More 

Boca Raton, Florida
Level Contributor
78 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
3 of 5 stars Reviewed 2 weeks ago

A Garden Inn with no glory but with no down other than the price. It is quiet and clean. Had breakfast and asked to charge on the room. Girl at check out said "sorry sir, cannot do that" then next you know they might charge my credit card. Not sharper knife at front desk. If you are passing by in... More 

Was this review helpful? Yes
Micah C, Guest Relations Manager at Hilton Garden Inn St. Paul/Oakdale, responded to this review

Thank you for taking the time to write a review of our hotel. It is very important that I get to see all feedback, so that I know the areas we need to improve upon, as well as the areas we are doing well in. I am very happy to see that you noticed how clean and quiet our hotel... More 

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