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BEST WESTERN Regency Plaza Hotel - St. Paul East

3.0 of 5 970 Helena Avenue North, Oakdale, MN 55128-5388
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Certificate of Excellence 2014
BEST WESTERN Regency Plaza Hotel - St. Paul East
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BEST WESTERN Regency Plaza Hotel - St. Paul East
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131 reviews from our community

Traveler rating
    57
    45
    15
    8
    6
See reviews for
41
29
8
34
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for BEST WESTERN Regency Plaza Hotel - St. Paul East
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Tomah
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 2, 2014

Xcel Energy Center & Wild hockey was our mission! We arrived a bit early, but the front desk had no problems getting settled in within a few minutes. This hotel is very convenient for east side St. Paul venues. The rooms are huge! Everything was spotless clean and smelled good. The room was attractive and environmentally comfortable. The location had... More 

Was this review helpful? Yes
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear you had a pleasant stay with us and were able to enjoy some of our amenities that the hotel offers. Looking forward to seeing you again on your next trip to... More 

Contributor
20 reviews 20 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed November 1, 2014

We stayed over night on our way north east and had a excellent stay. The room was clean and the bed comfortable. So glad it was pet friendly as well. The rates were very reasonable as well. We arrived very late and the staff was very accommodating.

Was this review helpful? Yes
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Karen M, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear that your stay with us was very enjoyable! We look forward to seeing you again on your next trip to the area. All the best, BW Staff More 

Royal Oak, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 27, 2014

We had reserved a king suite. The room was newly remodeled with a great bed and superior furnishings. A very restful evening. Bonus… 2 good restaurants within walking distance (same parking lot as hotel)

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input is greatly appreciated. So glad to hear you enjoyed your stay with us! Looking forward to seeing you again on your next trip to the area. All the best, BW Staff More 

Rochester, NY, United States
1 review
2 of 5 stars Reviewed October 20, 2014

I've stayed here many times over the years, the staff has really become disengaged. You could walk through the lobby on fire and they wouldn't notice you. Breakfast offering has also suffered. The rooms are kept clean, but the fixtures are breaking. The handles are falling off the (cheap)dresser. The large flat panel TV is great, but that's a poor... More 

Review collected in partnership with Best Western

Was this review helpful? Yes
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us . Your time and input is greatly appreciated. I'm so sorry to hear about the type of customer service you experienced. This certainly doesn't meet our expectations of what our guest should expect for customer service. We are currently in the process... More 

Naples, Florida
Senior Contributor
34 reviews 34 reviews
24 hotel reviews
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 25, 2014

We stayed here for a week in August. Beds were uncomfortable and creaked loudly every time you moved. Noise coming from bathroom vent was distracting. Elevator was noisy and had a wire coming out of the ceiling. The location was convenient and it was quiet but the hotel could use some TLC.

Was this review helpful? Yes
Albuquerque, New Mexico
Senior Contributor
42 reviews 42 reviews
21 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 2, 2014

Our room was huge and well decorated. Internet speed was sufficient enough so that we could use our Skype and enjoy our granddaughter in a distant location. It was very quiet and peaceful as it is a bit off the freeway. Breakfast was average in quality.

Was this review helpful? Yes
bwoakdale, Guest Relations Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your regarding your recent stay at the Best Western Regency Plaza. Your time and input are greatly appreciated! So glad to hear you enjoyed your stay with us. Looking forward to seeing you again on your next visit to the area. All the best, BW Staff More 

Wisconsin
Top Contributor
88 reviews 88 reviews
35 hotel reviews
37 helpful votes 37 helpful votes
2 of 5 stars Reviewed August 28, 2014

Place was clean, staff didn't seem to care if I was there at all. No hello as I came and left just not a care. The beds creek when you sit on them sure sign that the mattresses are old with even older springs. To sleep on them was like going back in time. A friend said if you want... More 

Was this review helpful? Yes 1
bwoakdale, Front Office Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated! I am so sorry to hear about the type of customer service you experienced. This certainly does not meet our expectations of what our guests should be able to expect in customer service. We will... More 

Prescott Valley, Arizona
Top Contributor
210 reviews 210 reviews
70 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed August 17, 2014

Been here before, its a good location for visiting family, right next to interstate but not noisy. You can walk in close by housing neighborhood for a good relaxing stroll. Had two separate stays within a week and both check-in's were efficient and friendly, but Misty was really on top of her game, helpful and informative. Didn't receive room requested... More 

Was this review helpful? Yes
bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear twominks, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us. Your time and input are greatly appreciated. We are in the process of evaluating and improving all the decor issues you mentioned. We recently updated the bathrooms in each room and will be focusing on the rest of the guest... More 

Spokane, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 14, 2014

Great hotel and Great location I choose it for a wedding party and a great place to get ready for the big day Breakfast was a great savings! I will stay here again if I am in Minnesota. I had 2 rooms and they put us next to each other so we could socialize. The hot tub was perfect for... More 

Review collected in partnership with Best Western

Was this review helpful? Yes 1
bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Beverly F, Thank you for taking the time to write a review on TripAdvisor regarding your recent stay with us at the Best Western Regency Plaza. Your time and input are greatly appreciated! Glad to hear you enjoyed your stay with us and enjoyed our expanded breakfast offerings. We look forward to your next visit to Minnesota! All the... More 

Minot, North Dakota
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
4 of 5 stars Reviewed August 11, 2014

The room was spacious, clean, and the decor was up to date with a relaxing feeling. The Internet was a decent speed and the TV had the whole package of channels. There were 2 restaurants in the hotel parking lot which is nice especially if your tired of fast food. There was a small shopping area nearby and the price... More 

Was this review helpful? Yes
bwoakdale, Manager at BEST WESTERN Regency Plaza Hotel - St. Paul East, responded to this review

Dear Kristina S, Thank you for taking the time to write a review on TripAdvisor regarding your regarding your recent stay at the Best Western Regency Plaza. Your time and input are greatly appreciated! So glad to hear you enjoyed your stay with us. Good to see your family was able to take advantage of some of the amenities and... More 

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Additional Information about BEST WESTERN Regency Plaza Hotel - St. Paul East

Address: 970 Helena Avenue North, Oakdale, MN 55128-5388
Phone Number:
Location: United States > Minnesota > Oakdale
Price Range (Based on Average Rates): $
Hotel Class:3 star — BEST WESTERN Regency Plaza Hotel - St. Paul East 3*
Number of rooms: 79
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Also Known As:
Best Western Oakdale

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